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MoMo Bangkok

How „Mobile“
Transforms an Industry

Tomas Laboutka!
@tlaboutka!
!
CEO HotelQuickly!
hotelquickly.com
Flashback
Our parents..
8 months

4 months
Trip
First meeting !
with agent

t
Travel Agency sends 

holiday catalogue

Flight & hotel confirmed

6 months
Pre - .com

Market dominated by!

Market attributes:!

•

Travel agents!

•

highly fragmented!

•

Whole sellers

•

very in-transparent
calls for.. DISRUPTION
Online Travel Agents (OTA)

❖

more offers than any traditional travel agency!

❖

transparent pricing / cheaper rates!

❖

easy selection of hotels with filters!

❖

objective reviews by travelers!

❖

less need to plan ahead
2

race to scale!
—> M&A

1

best product!
—> IT

How to become a
successful OTA
best prices!
—> price pressure

4

stay top of mind!
—> marketing

3
4. Price Pressure
❖

more transparency!

❖

little differentiation!

❖

pressure on hotel margins

calls for.. PROTECTION
Introduction of 

Rate Parity Agreements
❖

protects hotel margins from OTA price war!

❖

enables everyone to offer the best price!

❖

differentiation by service rather than price advantages
Flashback
Our older siblings..
3 weeks
Trip
Reading reviews on 

TripAdvisor, browsing blogs

t
Flight & hotel confirmed

…dominance by OTAs

6 weeks
pre .com
❖

Hotels in driver seat!

❖

Pricing dependent on production of travel agent

post .com
❖

OTAs in driver seat!

❖

Price fixing due to rate parity agreements
calls for.. DISRUPTION
Same-day booking apps

❖

location based!

increased relevance!

❖

non-crawlable!

no meta indexing!

❖

closed user group!

pricing flexibility!

❖

last minute

demand driven
Regained Flexibility

mobile

Apps

online

OTAs & own website

offline

Tours & packages

Full flexibility!
Low volume

Price fixing!
Big volume

Full flexibility!
Low volume
Present
Us..
3 days
Trip

t
Flight booked

same day

…fully flexible

Hotel booked
What’s in it for us?
-28% from the cheapest flash-deal online*

*full month avg. in Jan 2014
Q&A
To get 500 THB starting credit, !
enter MOMOBKK in your HotelQuickly app

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Hotel Quickly - Momo #8