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Introduction to Inbound Marketing

                                        Jeetrainer
                                        CEO
                                        Jeetrainers.com
                                        Twitter: @jeetrainers




This course is courtesy of inboundmarketing.com
Value of Inbound Marketing




                      Inbound marketing pulls
                      buyers into your business
What is Outbound Marketing?
What is Outbound Marketing?


 • Outbound Marketing (or traditional marketing) is the
   strategy of pushing your message onto your audience
   using techniques like telemarketing (cold calling), trade
   shows, direct mail, email blasts, print ads and TV/radio
   ads
Problem: Outbound Marketing Isn’t Working



                                        800-555-
                                        1234
                                        Annoying
                                        Salesperson
Problem: Outbound Marketing Isn’t Working

 • Outbound marketing strategies are becoming less
   effective in today’s world.

    – We now have devices (e.g. spam blockers,
      TiVo/DVRs, caller ID, etc.) that allow us to block out
      the messages being pushed onto us

    – People are doing their own research to figure out
      which products and services they want to buy
Solution: Inbound Marketing

    Content          SEO      Social Media
Solution: Inbound Marketing

 • Inbound Marketing (or modern marketing) is marketing
   using techniques focused on getting found by prospects;
   inbound marketing is a more efficient and cost-effective
   way to do marketing. Pull in customers to your business
   by creating content, optimizing that content for search
   engines and promoting and sharing that content in social
   media

 • A helpful overview of inbound marketing can be found at
   http://blog.hubspot.com/blog/tabid/6307/bid/4416/Inbound-
   Marketing-the-Next-Phase-of-Marketing-on-the-Web.aspx
Good News About Inbound Marketing


       Budget (Outbound)   Brains (Inbound)




                                        Flickr: Joakim Jardenberg
  Flickr: Andrew Magill
Good News About Inbound Marketing

 • Outbound marketing depends on the size of your wallet;
   inbound marketing depends on the size of your brain!

    – You can only do outbound marketing if you have a lot
      of money.

    – If you have a lot of brains (intelligence), do inbound
      marketing.
More Good News: Lower Cost Per Lead




              Source: survey of hundreds of businesses: HubSpot.com/ROI

Inbound marketing-focused companies have a 60% lower cost-per-lead than
outbound marketing-focused companies.
Success Drives Investment in Inbound

        Why Businesses Are Changing Marketing Budgets




      Source: Survey of hundreds of businesses from HubSpot.com/ROI
Key Questions to Get Started
When getting started in inbound marketing, make sure you ask
your team these questions:
 1. Am I regularly creating new, share-worthy content?

 2. Am I optimizing my content for search and social
    media?

 3. Am I promoting my content in social media
    conversations?

 4. Am I converting as many visitors into leads and sales
    as I can?
4 Steps to Successful Inbound Marketing



                     1. Create

                     2. Optimize

                     3. Promote

                     4. Convert & Analyze
Step 1: Create Content



                         1. Create

                         2. Optimize

                         3. Promote

                         4. Convert & Analyze
Inbound Marketers are Publishers



  Stop thinking like a
 marketer or advertiser.




               Start thinking like a
             publisher and socializer.
Publish Everything, Everywhere
Publish ALL of your content. This can be in the form of a blog,
podcast, videos, photos, presentations, eBooks or news
releases.
Blogging: A Great Way to Get Started




     Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
What Gets Shared?


 Rarely                               Frequently
 Shared                                  Shared




  • Product info             • New market data
  • Software documentation   • Educational content
  • Content about YOU        • Content about your industry
What Gets Shared?

 • Publish content that has the greatest chance of being
   shared by others.

 • Types of content that rarely gets shared:
    – Product info
    – Software documentation
    – Content that is all about you

 • Types of content that frequently gets shared:
    – New market data (market/industry
      research/reports/studies)
    – Educational content; Top-notch blog articles
    – Content about your industry
Step 2: Optimize



                   1. Create

                   2. Optimize

                   3. Promote

                   4. Convert & Analyze
Google is Judge, Jury & Executioner




    HubSpot.com/cartoons
Google is Judge, Jury & Executioner

 • Google decides whether your content will rank well in
   search engines.

 • Remarkable, search engine optimized content gives your
   content its best chance of ranking well in Google.
SEO = Context + Authority




     Ranking Algorithm:
 f(n): Context + Authority
SEO = Context + Authority




        Ranking Algorithm:
 f(n): Context + Authority
 The two key elements in determining whether your content will rank well in
     Google are context and authority.

 Context = on-page SEO
 Authority = off-page SEO
25% On-Page SEO (Context)

 1. Page Title

 2. Clean URL

 3. Headers & Content



 4. Description
25% On-Page SEO (Context)

 • There are four main components of on-page SEO, or
   optimizing the content of your web page for search
   engines.
 • Make sure to use your best keywords within those four
   locations.
 • However, Google bases only 25% of your content’s
   ranking on on-page SEO
75% Off-Page SEO (Authority)

     Authority is Determined by Inbound Links
75% Off-Page SEO (Authority)

 • Google bases 75% of your content’s ranking on off-page
   SEO
    – Your content’s authority is determined by the quality and quantity
      of the inbound links pointing to your content.
    – Inbound links = links to your content from another website

 • Recommendations from Friends:
    1. “I know Jane Doe.” (Good)
    2. “Jane Dow is a marketing expert.” (Better)
    3. You trust the person saying this. (Best)

 • Links Are Online Recommendations
    1. A link: www.inboundmarketing.com (Good)
    2. Anchor Text: Inbound Marketing University (Better)
    3. Link is from a trusted website (Best)
More and Better Content  more Links




      Source: Data from selected websites using www.WebsiteGrader.com
Step 3: Promote



                  1. Create

                  2. Optimize

                  3. Promote

                  4. Convert & Analyze
Remember: It’s Not About You, EVER!




   HubSpot.com/cartoons
Remember: It’s Not About You, EVER!

 • There is a fine line between self-adulation (the promotion
   of accomplishments) and self-promotion (the promotion
   of ideas). – Nathan Hangen of Copyblogger
    – Focus on the latter, not the former
    – People want to consume helpful content, not
       information about you.
Target Your Content


                      Target content to
                       your marketing
                         personas.
Target Your Content

 • Think about your target audience(s) for your
   products/services.
 • Create and define personas for each (there may be more
   than one).
 • Always think of your personas when creating content.
 • Ask yourself:
    – Would this piece of content appeal/be helpful to one
      or all of my personas?
Create an Engaging Presence
Create an Engaging Presence

 • A few examples of places to engage in social media are
   the comments section of a blog post, a Facebook Fan
   Page or a Twitter account.
    – Social media involvement is a two-way street
    – Create an engaging presence by encouraging
      discussions and sharing engaging and thought-
      provoking content (e.g. online events, videos,
      Facebook discussions blog articles, etc.)
Promote Content via Social Media




  Remarkable
   Content
Make Sharing Easy
Sharing

 • Share links to your content on social media sites and
   throughout appropriate online social networks.
 • Sharing content regularly will also help build your
   network on those channels.
 • Include “share buttons” on your blog posts and other
   content.
    – Promoting content yourself is important, but help
      others spread and share your content by making it
      easy for them to do so
    – Include share buttons on all of your content
    – Provoke brand evangelism
Social Media Promotion Generates Leads & Sales




        Source: survey of hundreds of businesses: HubSpot.com/ROI
Social Media Promotion Generates Leads & Sales

 • Companies that actively use a social media channel are
   acquiring customers from that channel.
    – For example: 46% of companies who actively publish
      a company blog have acquired a customer from that
      blog.
    – Social media engagements = ROI
    – Companies are acquiring customers as a result of
      their involvement in social media channels.
Step 4: Convert



                  1. Create

                  2. Optimize

                  3. Promote

                  4. Convert & Analyze
Put Calls to Action on All Your Content
Put Calls to Action on All Your Content

 • Include a call to action on the bottom of your blog posts.
    – Calls to action are offers that prompt people to fill out
      a form on a landing page, which converts a visitor into
      a lead.
    – Calls to action are critical to lead generation.
Use Landing Pages with Forms
Use Landing Pages with Forms




     When someone clicks on a call to action, it
     should bring them to a landing page with a form.

     Landing pages with forms covert website visitors
     into leads that a sales team can follow up with.
Track Your Conversion Rate & Analytics
Track Your Conversion Rate & Analytics

 • Be sure to measure your different landing pages and
   their rates of conversion.
    – Conversion is the percentage of visitors who
      converted into leads.
    – Keep track of your conversion rates & analytics to
      determine which calls to action are working.
Analyze Your Marketing
Analyze Your Marketing

 • Marketing analytics are an important part of your
   inbound marketing programs.
    – Track the sources of your traffic to understand which
      channels send the best traffic and leads.
    – Monitor these analytics daily and evaluate which
      techniques are working and which aren’t.
    – Use this data to modify your inbound marketing
      campaigns to do more of what works and less of what
      doesn’t.
Inbound Marketing Summary




               Convert
               & Analyze
Get Certified in Inbound Marketing

  Watch free, online webinar
   classes taught by expert marketing
   professors
  Learn about topics including social
   media, SEO, blogging, public
   relations, lead generation,
   marketing analytics, etc.
  Get certified in inbound marketing!

 Enroll in IMU at http://inboundmarketing.com.

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Inbound marketing university

  • 1. Introduction to Inbound Marketing Jeetrainer CEO Jeetrainers.com Twitter: @jeetrainers This course is courtesy of inboundmarketing.com
  • 2. Value of Inbound Marketing Inbound marketing pulls buyers into your business
  • 3. What is Outbound Marketing?
  • 4. What is Outbound Marketing? • Outbound Marketing (or traditional marketing) is the strategy of pushing your message onto your audience using techniques like telemarketing (cold calling), trade shows, direct mail, email blasts, print ads and TV/radio ads
  • 5. Problem: Outbound Marketing Isn’t Working 800-555- 1234 Annoying Salesperson
  • 6. Problem: Outbound Marketing Isn’t Working • Outbound marketing strategies are becoming less effective in today’s world. – We now have devices (e.g. spam blockers, TiVo/DVRs, caller ID, etc.) that allow us to block out the messages being pushed onto us – People are doing their own research to figure out which products and services they want to buy
  • 7. Solution: Inbound Marketing Content SEO Social Media
  • 8. Solution: Inbound Marketing • Inbound Marketing (or modern marketing) is marketing using techniques focused on getting found by prospects; inbound marketing is a more efficient and cost-effective way to do marketing. Pull in customers to your business by creating content, optimizing that content for search engines and promoting and sharing that content in social media • A helpful overview of inbound marketing can be found at http://blog.hubspot.com/blog/tabid/6307/bid/4416/Inbound- Marketing-the-Next-Phase-of-Marketing-on-the-Web.aspx
  • 9. Good News About Inbound Marketing Budget (Outbound) Brains (Inbound) Flickr: Joakim Jardenberg Flickr: Andrew Magill
  • 10. Good News About Inbound Marketing • Outbound marketing depends on the size of your wallet; inbound marketing depends on the size of your brain! – You can only do outbound marketing if you have a lot of money. – If you have a lot of brains (intelligence), do inbound marketing.
  • 11. More Good News: Lower Cost Per Lead Source: survey of hundreds of businesses: HubSpot.com/ROI Inbound marketing-focused companies have a 60% lower cost-per-lead than outbound marketing-focused companies.
  • 12. Success Drives Investment in Inbound Why Businesses Are Changing Marketing Budgets Source: Survey of hundreds of businesses from HubSpot.com/ROI
  • 13. Key Questions to Get Started When getting started in inbound marketing, make sure you ask your team these questions: 1. Am I regularly creating new, share-worthy content? 2. Am I optimizing my content for search and social media? 3. Am I promoting my content in social media conversations? 4. Am I converting as many visitors into leads and sales as I can?
  • 14. 4 Steps to Successful Inbound Marketing 1. Create 2. Optimize 3. Promote 4. Convert & Analyze
  • 15. Step 1: Create Content 1. Create 2. Optimize 3. Promote 4. Convert & Analyze
  • 16. Inbound Marketers are Publishers Stop thinking like a marketer or advertiser. Start thinking like a publisher and socializer.
  • 17. Publish Everything, Everywhere Publish ALL of your content. This can be in the form of a blog, podcast, videos, photos, presentations, eBooks or news releases.
  • 18. Blogging: A Great Way to Get Started Source: Data from over 1,500 small businesses - http://hub.tm/BlogROI
  • 19. What Gets Shared? Rarely Frequently Shared Shared • Product info • New market data • Software documentation • Educational content • Content about YOU • Content about your industry
  • 20. What Gets Shared? • Publish content that has the greatest chance of being shared by others. • Types of content that rarely gets shared: – Product info – Software documentation – Content that is all about you • Types of content that frequently gets shared: – New market data (market/industry research/reports/studies) – Educational content; Top-notch blog articles – Content about your industry
  • 21. Step 2: Optimize 1. Create 2. Optimize 3. Promote 4. Convert & Analyze
  • 22. Google is Judge, Jury & Executioner HubSpot.com/cartoons
  • 23. Google is Judge, Jury & Executioner • Google decides whether your content will rank well in search engines. • Remarkable, search engine optimized content gives your content its best chance of ranking well in Google.
  • 24. SEO = Context + Authority Ranking Algorithm: f(n): Context + Authority
  • 25. SEO = Context + Authority Ranking Algorithm: f(n): Context + Authority The two key elements in determining whether your content will rank well in Google are context and authority. Context = on-page SEO Authority = off-page SEO
  • 26. 25% On-Page SEO (Context) 1. Page Title 2. Clean URL 3. Headers & Content 4. Description
  • 27. 25% On-Page SEO (Context) • There are four main components of on-page SEO, or optimizing the content of your web page for search engines. • Make sure to use your best keywords within those four locations. • However, Google bases only 25% of your content’s ranking on on-page SEO
  • 28. 75% Off-Page SEO (Authority) Authority is Determined by Inbound Links
  • 29. 75% Off-Page SEO (Authority) • Google bases 75% of your content’s ranking on off-page SEO – Your content’s authority is determined by the quality and quantity of the inbound links pointing to your content. – Inbound links = links to your content from another website • Recommendations from Friends: 1. “I know Jane Doe.” (Good) 2. “Jane Dow is a marketing expert.” (Better) 3. You trust the person saying this. (Best) • Links Are Online Recommendations 1. A link: www.inboundmarketing.com (Good) 2. Anchor Text: Inbound Marketing University (Better) 3. Link is from a trusted website (Best)
  • 30. More and Better Content  more Links Source: Data from selected websites using www.WebsiteGrader.com
  • 31. Step 3: Promote 1. Create 2. Optimize 3. Promote 4. Convert & Analyze
  • 32. Remember: It’s Not About You, EVER! HubSpot.com/cartoons
  • 33. Remember: It’s Not About You, EVER! • There is a fine line between self-adulation (the promotion of accomplishments) and self-promotion (the promotion of ideas). – Nathan Hangen of Copyblogger – Focus on the latter, not the former – People want to consume helpful content, not information about you.
  • 34. Target Your Content Target content to your marketing personas.
  • 35. Target Your Content • Think about your target audience(s) for your products/services. • Create and define personas for each (there may be more than one). • Always think of your personas when creating content. • Ask yourself: – Would this piece of content appeal/be helpful to one or all of my personas?
  • 36. Create an Engaging Presence
  • 37. Create an Engaging Presence • A few examples of places to engage in social media are the comments section of a blog post, a Facebook Fan Page or a Twitter account. – Social media involvement is a two-way street – Create an engaging presence by encouraging discussions and sharing engaging and thought- provoking content (e.g. online events, videos, Facebook discussions blog articles, etc.)
  • 38. Promote Content via Social Media Remarkable Content
  • 40. Sharing • Share links to your content on social media sites and throughout appropriate online social networks. • Sharing content regularly will also help build your network on those channels. • Include “share buttons” on your blog posts and other content. – Promoting content yourself is important, but help others spread and share your content by making it easy for them to do so – Include share buttons on all of your content – Provoke brand evangelism
  • 41. Social Media Promotion Generates Leads & Sales Source: survey of hundreds of businesses: HubSpot.com/ROI
  • 42. Social Media Promotion Generates Leads & Sales • Companies that actively use a social media channel are acquiring customers from that channel. – For example: 46% of companies who actively publish a company blog have acquired a customer from that blog. – Social media engagements = ROI – Companies are acquiring customers as a result of their involvement in social media channels.
  • 43. Step 4: Convert 1. Create 2. Optimize 3. Promote 4. Convert & Analyze
  • 44. Put Calls to Action on All Your Content
  • 45. Put Calls to Action on All Your Content • Include a call to action on the bottom of your blog posts. – Calls to action are offers that prompt people to fill out a form on a landing page, which converts a visitor into a lead. – Calls to action are critical to lead generation.
  • 46. Use Landing Pages with Forms
  • 47. Use Landing Pages with Forms When someone clicks on a call to action, it should bring them to a landing page with a form. Landing pages with forms covert website visitors into leads that a sales team can follow up with.
  • 48. Track Your Conversion Rate & Analytics
  • 49. Track Your Conversion Rate & Analytics • Be sure to measure your different landing pages and their rates of conversion. – Conversion is the percentage of visitors who converted into leads. – Keep track of your conversion rates & analytics to determine which calls to action are working.
  • 51. Analyze Your Marketing • Marketing analytics are an important part of your inbound marketing programs. – Track the sources of your traffic to understand which channels send the best traffic and leads. – Monitor these analytics daily and evaluate which techniques are working and which aren’t. – Use this data to modify your inbound marketing campaigns to do more of what works and less of what doesn’t.
  • 52. Inbound Marketing Summary Convert & Analyze
  • 53. Get Certified in Inbound Marketing  Watch free, online webinar classes taught by expert marketing professors  Learn about topics including social media, SEO, blogging, public relations, lead generation, marketing analytics, etc.  Get certified in inbound marketing! Enroll in IMU at http://inboundmarketing.com.