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Evolving the Way we Measure PPC
Program Value with Google Analytics
Jeff Sauer
Founder, Knowledge.Land
Jeff Sauer | Knowledge.land | @jeffalytics
Your Guide
2
Jeff Sauer
Marketer and Entrepreneur
Knowledge.Land
Minneapolis, MN, USA
Email: jeff@jeffalytics.com
google.com/+JeffSauer
Newsletter: bit.ly/jeffalytics
Back in 2006…
Jeff Sauer | Knowledge.land | @jeffalytics
My Vocabulary Was Mainly
Acronyms
CTR CPC
CPA ROI?
Jeff Sauer | Knowledge.land | @jeffalytics
Put a Lot of Trust into Google
Metrics
Jeff Sauer | Knowledge.land | @jeffalytics
What I Thought Was ROI
Look at that ROI!
Now Give me all
of your budget!
Jeff Sauer | Knowledge.land | @jeffalytics
No, Seriously. Give Me Your
Budget
Jeff Sauer | Knowledge.land | @jeffalytics
Decision Makers Were Skeptical
That is ROAS,
Not ROI
Jeff Sauer | Knowledge.land | @jeffalytics
I had Tool Blindness
Photo Credit: mirror.co.uk
Jeff Sauer | Knowledge.land | @jeffalytics
And Google Dependency
The Cure?
Learn to Think Like a
Business Owner
Jeff Sauer | Knowledge.land | @jeffalytics
What is Important to Us
CPC CTR
CPA ROAS
Quality
Score
CPL/CRO/LT
V, etc.
Jeff Sauer | Knowledge.land | @jeffalytics
What is Important to a Business
Owner
Net Profit
None of Our
Tools Measure
That!
Jeff Sauer | Knowledge.land | @jeffalytics
We Need Help!
Jeff Sauer | Knowledge.land | @jeffalytics
Enter Google Universal Analytics
Jeff Sauer | Knowledge.land | @jeffalytics
Soon We Can Measure
Everything
8 Ways to
Evolve Our
PPC
Measurement
Jeff Sauer | Knowledge.land | @jeffalytics
1) Collect the Right Data
Jeff Sauer | Knowledge.land | @jeffalytics
Don’t Let IT Be a Roadblock
• Nerd/IT person as roadblock
Jeff Sauer | Knowledge.land | @jeffalytics
Use Google Tag Manager!
Get Google Tag Manager: google.com/tagmanager
Jeff Sauer | Knowledge.land | @jeffalytics
Now We Can Easily Track
Website Analytics Heat Maps
Remarketing Conversion Tracking
Audience Measurement Display Ads
Jeff Sauer | Knowledge.land | @jeffalytics
2) Import Your Cost Data
Jeff Sauer | Knowledge.land | @jeffalytics
Start with Bing Ad Spend
Jeff Sauer | Knowledge.land | @jeffalytics
And Automate Your Bing Data
Upload
Supermetrics Data Uploader: http://supermetrics.com/product/supermetrics-uploader/
Jeff Sauer | Knowledge.land | @jeffalytics
Other Data Needs Developers
Pro Tip: Import
your cost data for
Agency fees, Social,
Email, SEO, PR, etc.
Jeff Sauer | Knowledge.land | @jeffalytics
3) Use Custom Dimensions and
Metrics
Photo Credit: Caneles via Compfight cc
Jeff Sauer | Knowledge.land | @jeffalytics
Add Your Data into Google Analytics
With Universal Analytics you
can create up to 20 custom
dimensions!
Jeff Sauer | Knowledge.land | @jeffalytics
4) Establish Proper Attribution
Jeff Sauer | Knowledge.land | @jeffalytics
Attribution Models in Google
Analytics
Jeff Sauer | Knowledge.land | @jeffalytics
Compare Multiple Attribution Models
PPC is Under
Represented
in a Last Click
Model
Jeff Sauer | Knowledge.land | @jeffalytics
5) Take Data Out of the Tools
(Don’t Be Afraid)
Photo Credit: dotpolka via Compfight
Taking Data
Out of the Tool
Allows you to:
Jeff Sauer | Knowledge.land | @jeffalytics
6) Calculate Fully Loaded Costs
Photo Credit: brongaeh via Compfight
Jeff Sauer | Knowledge.land | @jeffalytics
How Profit Should Be Calculated
Revenue
Jeff Sauer | Knowledge.land | @jeffalytics
Subtract Our Ad Spend
Revenue
Advertising
Investment
Jeff Sauer | Knowledge.land | @jeffalytics
Subtract Cost of Selling Each
Product
Revenue
Advertising
Investment
Product
Cost
Jeff Sauer | Knowledge.land | @jeffalytics
Subtract Fixed Costs of Business
Revenue
Advertising
Investment
Product
Cost
Fixed
Costs
Jeff Sauer | Knowledge.land | @jeffalytics
Now You Have Net Profit
Revenue
Advertising
Investment
Product
Cost
Fixed
Costs
Net Profit
Jeff Sauer | Knowledge.land | @jeffalytics
7) Determine Your True ROI
Jeff Sauer | Knowledge.land | @jeffalytics
Here’s an ROI Equation to Use
Gain From
Investment
(Net Profit)
Cost of
Investment
Cost of
Investment
ROI
True ROI Measurement: http://bit.ly/TrueROI
Jeff Sauer | Knowledge.land | @jeffalytics
Here’s a Real Life Example
Revenue $82,730 100%
Ad Spend $10,942 -
Return on Ad Spend $71,788 656%
Cost of Goods Sold $62,021 75%
Gross Revenue $9,767 12%
Total Fixed Costs $5,000 6%
Net Profit $4,767 6%
True ROI 44%
Jeff Sauer | Knowledge.land | @jeffalytics
That’s a Big Difference!
Revenue $82,730 100%
Ad Spend $10,942 -
Return on Ad Spend $71,788 656%
Cost of Goods Sold $62,021 75%
Gross Revenue $9,767 12%
Total Fixed Costs $5,000 6%
Net Profit $4,767 6%
True ROI 44%
There is a Big
Difference
between tools
and reality!
Learn How To Get This Spreadsheet: http://bit.ly/AdWordsROI
True ROI =
Bigger
Budgets!
Jeff Sauer | Knowledge.land | @jeffalytics
8) Add in Life Time Value
Jeff Sauer | Knowledge.land | @jeffalytics
Lifetime Value = Long Term
Investment
Revenue $124,095 100%
Ad Spend $10,942 -
Return on Ad Spend $113,153 1034%
Cost of Goods Sold $93,031 75%
Gross Revenue $20,122 16%
Total Fixed Costs $5,000 6%
Net Profit $15,122 18%
True ROI 138%
Don’t Forget
About Lifetime
Value
Jeff Sauer | Knowledge.land | @jeffalytics
Thank You!
49
Jeff Sauer
Marketer and Entrepreneur
Knowledge.Land
Minneapolis, MN, USA
Email: jeff@jeffalytics.com
google.com/+JeffSauer
Newsletter: bit.ly/jeffalytics

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Evolving the Way we Measure PPC Program Value with Google Analytics

  • 1. Evolving the Way we Measure PPC Program Value with Google Analytics Jeff Sauer Founder, Knowledge.Land
  • 2. Jeff Sauer | Knowledge.land | @jeffalytics Your Guide 2 Jeff Sauer Marketer and Entrepreneur Knowledge.Land Minneapolis, MN, USA Email: jeff@jeffalytics.com google.com/+JeffSauer Newsletter: bit.ly/jeffalytics
  • 4. Jeff Sauer | Knowledge.land | @jeffalytics My Vocabulary Was Mainly Acronyms CTR CPC CPA ROI?
  • 5. Jeff Sauer | Knowledge.land | @jeffalytics Put a Lot of Trust into Google Metrics
  • 6. Jeff Sauer | Knowledge.land | @jeffalytics What I Thought Was ROI Look at that ROI! Now Give me all of your budget!
  • 7. Jeff Sauer | Knowledge.land | @jeffalytics No, Seriously. Give Me Your Budget
  • 8. Jeff Sauer | Knowledge.land | @jeffalytics Decision Makers Were Skeptical
  • 10. Jeff Sauer | Knowledge.land | @jeffalytics I had Tool Blindness Photo Credit: mirror.co.uk
  • 11. Jeff Sauer | Knowledge.land | @jeffalytics And Google Dependency
  • 12. The Cure? Learn to Think Like a Business Owner
  • 13. Jeff Sauer | Knowledge.land | @jeffalytics What is Important to Us CPC CTR CPA ROAS Quality Score CPL/CRO/LT V, etc.
  • 14. Jeff Sauer | Knowledge.land | @jeffalytics What is Important to a Business Owner Net Profit
  • 15. None of Our Tools Measure That!
  • 16. Jeff Sauer | Knowledge.land | @jeffalytics We Need Help!
  • 17. Jeff Sauer | Knowledge.land | @jeffalytics Enter Google Universal Analytics
  • 18. Jeff Sauer | Knowledge.land | @jeffalytics Soon We Can Measure Everything
  • 19. 8 Ways to Evolve Our PPC Measurement
  • 20. Jeff Sauer | Knowledge.land | @jeffalytics 1) Collect the Right Data
  • 21. Jeff Sauer | Knowledge.land | @jeffalytics Don’t Let IT Be a Roadblock • Nerd/IT person as roadblock
  • 22. Jeff Sauer | Knowledge.land | @jeffalytics Use Google Tag Manager! Get Google Tag Manager: google.com/tagmanager
  • 23. Jeff Sauer | Knowledge.land | @jeffalytics Now We Can Easily Track Website Analytics Heat Maps Remarketing Conversion Tracking Audience Measurement Display Ads
  • 24. Jeff Sauer | Knowledge.land | @jeffalytics 2) Import Your Cost Data
  • 25. Jeff Sauer | Knowledge.land | @jeffalytics Start with Bing Ad Spend
  • 26. Jeff Sauer | Knowledge.land | @jeffalytics And Automate Your Bing Data Upload Supermetrics Data Uploader: http://supermetrics.com/product/supermetrics-uploader/
  • 27. Jeff Sauer | Knowledge.land | @jeffalytics Other Data Needs Developers Pro Tip: Import your cost data for Agency fees, Social, Email, SEO, PR, etc.
  • 28. Jeff Sauer | Knowledge.land | @jeffalytics 3) Use Custom Dimensions and Metrics Photo Credit: Caneles via Compfight cc
  • 29. Jeff Sauer | Knowledge.land | @jeffalytics Add Your Data into Google Analytics With Universal Analytics you can create up to 20 custom dimensions!
  • 30. Jeff Sauer | Knowledge.land | @jeffalytics 4) Establish Proper Attribution
  • 31. Jeff Sauer | Knowledge.land | @jeffalytics Attribution Models in Google Analytics
  • 32. Jeff Sauer | Knowledge.land | @jeffalytics Compare Multiple Attribution Models PPC is Under Represented in a Last Click Model
  • 33. Jeff Sauer | Knowledge.land | @jeffalytics 5) Take Data Out of the Tools (Don’t Be Afraid) Photo Credit: dotpolka via Compfight
  • 34. Taking Data Out of the Tool Allows you to:
  • 35. Jeff Sauer | Knowledge.land | @jeffalytics 6) Calculate Fully Loaded Costs Photo Credit: brongaeh via Compfight
  • 36. Jeff Sauer | Knowledge.land | @jeffalytics How Profit Should Be Calculated Revenue
  • 37. Jeff Sauer | Knowledge.land | @jeffalytics Subtract Our Ad Spend Revenue Advertising Investment
  • 38. Jeff Sauer | Knowledge.land | @jeffalytics Subtract Cost of Selling Each Product Revenue Advertising Investment Product Cost
  • 39. Jeff Sauer | Knowledge.land | @jeffalytics Subtract Fixed Costs of Business Revenue Advertising Investment Product Cost Fixed Costs
  • 40. Jeff Sauer | Knowledge.land | @jeffalytics Now You Have Net Profit Revenue Advertising Investment Product Cost Fixed Costs Net Profit
  • 41. Jeff Sauer | Knowledge.land | @jeffalytics 7) Determine Your True ROI
  • 42. Jeff Sauer | Knowledge.land | @jeffalytics Here’s an ROI Equation to Use Gain From Investment (Net Profit) Cost of Investment Cost of Investment ROI True ROI Measurement: http://bit.ly/TrueROI
  • 43. Jeff Sauer | Knowledge.land | @jeffalytics Here’s a Real Life Example Revenue $82,730 100% Ad Spend $10,942 - Return on Ad Spend $71,788 656% Cost of Goods Sold $62,021 75% Gross Revenue $9,767 12% Total Fixed Costs $5,000 6% Net Profit $4,767 6% True ROI 44%
  • 44. Jeff Sauer | Knowledge.land | @jeffalytics That’s a Big Difference! Revenue $82,730 100% Ad Spend $10,942 - Return on Ad Spend $71,788 656% Cost of Goods Sold $62,021 75% Gross Revenue $9,767 12% Total Fixed Costs $5,000 6% Net Profit $4,767 6% True ROI 44% There is a Big Difference between tools and reality! Learn How To Get This Spreadsheet: http://bit.ly/AdWordsROI
  • 46. Jeff Sauer | Knowledge.land | @jeffalytics 8) Add in Life Time Value
  • 47. Jeff Sauer | Knowledge.land | @jeffalytics Lifetime Value = Long Term Investment Revenue $124,095 100% Ad Spend $10,942 - Return on Ad Spend $113,153 1034% Cost of Goods Sold $93,031 75% Gross Revenue $20,122 16% Total Fixed Costs $5,000 6% Net Profit $15,122 18% True ROI 138%
  • 49. Jeff Sauer | Knowledge.land | @jeffalytics Thank You! 49 Jeff Sauer Marketer and Entrepreneur Knowledge.Land Minneapolis, MN, USA Email: jeff@jeffalytics.com google.com/+JeffSauer Newsletter: bit.ly/jeffalytics