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Chapter Succession Program

                  Jeff Shuey
               Twitter: @jshuey
           jshueywa.blogspot.com/
           Founder Social Media Club Seattle
               Founder IAMCP Seattle
                Longtime Toastmaster
Agenda
• Why have a Chapter Succession Program?
• What’s the HARDEST THING
  about Succession Planning?
• Risks
• Benefits
• Results
• How to do it?
Chapter Succession Program
Why Do It?

• Can you hear me now?
• How about now?

• Are you Listening?
• Do you want to Listen?

• Trust me … People with no voice will soon find
  another place where they have one
Pulse Check
Grow the Chapter




 If you build it …
What Can You Do?




           Give ‘em the Mic!
Chapter Succession Program
Chapter Succession
  Considerations
• Shelf Life
• Half Life
• Use By Date




                     Use Before
Common Hurdles
Every Chapter has at least one of these:
    They can significantly affect the ability to attract and
    retain new members & to create a succession plan
•   The Gatekeeper
•   The Irreplaceable Person
•   Poor Record Keeping
•   Longevity is Overly Rewarded
•   The Longtime Committee Member
•   Fear of Change
Succession Plan
                     Things to Consider
Chapter Maintenance
• Mandatory Rotation / Exit Optional (2 years / Staggered)
• New Position Interviews – What do they want to do?
• Ask & Document: Why is this Chapter GREAT?

Questions to Ask:
• Is anyone planning to leave the club?
• Have Potential successors been identified?
     – Expressed an Interest
•   Volunteer development opportunities?
     – Shadow Roles
     – Committee Roles (Lead or Participate)
•   Skills and experience required?
•   Positions?
•   Community changes?
Metrics
Yes, Succession Planning has them too
      •   Volunteer turnover
      •   Volunteers vs. Recruits
      •   Lag Time to fill vacant positions
      •   Feedback
      •   Retention rates of volunteers
      •   Volunteer satisfaction
          – Bored or Overworked
      • Why did they go?
      • Transitions
Chapter Succession Program

                  Jeff Shuey
               Twitter: @jshuey
           jshueywa.blogspot.com/
           Founder Social Media Club Seattle
               Founder IAMCP Seattle
                Longtime Toastmaster

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Chapter Succession Program

  • 1. Chapter Succession Program Jeff Shuey Twitter: @jshuey jshueywa.blogspot.com/ Founder Social Media Club Seattle Founder IAMCP Seattle Longtime Toastmaster
  • 2. Agenda • Why have a Chapter Succession Program? • What’s the HARDEST THING about Succession Planning? • Risks • Benefits • Results • How to do it?
  • 4. Why Do It? • Can you hear me now? • How about now? • Are you Listening? • Do you want to Listen? • Trust me … People with no voice will soon find another place where they have one
  • 6. Grow the Chapter If you build it …
  • 7. What Can You Do? Give ‘em the Mic!
  • 9. Chapter Succession Considerations • Shelf Life • Half Life • Use By Date Use Before
  • 10. Common Hurdles Every Chapter has at least one of these: They can significantly affect the ability to attract and retain new members & to create a succession plan • The Gatekeeper • The Irreplaceable Person • Poor Record Keeping • Longevity is Overly Rewarded • The Longtime Committee Member • Fear of Change
  • 11. Succession Plan Things to Consider Chapter Maintenance • Mandatory Rotation / Exit Optional (2 years / Staggered) • New Position Interviews – What do they want to do? • Ask & Document: Why is this Chapter GREAT? Questions to Ask: • Is anyone planning to leave the club? • Have Potential successors been identified? – Expressed an Interest • Volunteer development opportunities? – Shadow Roles – Committee Roles (Lead or Participate) • Skills and experience required? • Positions? • Community changes?
  • 12. Metrics Yes, Succession Planning has them too • Volunteer turnover • Volunteers vs. Recruits • Lag Time to fill vacant positions • Feedback • Retention rates of volunteers • Volunteer satisfaction – Bored or Overworked • Why did they go? • Transitions
  • 13. Chapter Succession Program Jeff Shuey Twitter: @jshuey jshueywa.blogspot.com/ Founder Social Media Club Seattle Founder IAMCP Seattle Longtime Toastmaster