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Integrating Health 2.0 Principles into Brick and Mortar Caregiving

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Jen McCabe
Jen McCabe

This document discusses integrating principles of Health 2.0, which prioritizes patient-centric care and empowering consumers, into traditional healthcare delivery. It advocates for an approach that balances both efficiency through quality improvement initiatives and empathy by treating patients with respect and focusing on their experiences. The document also outlines plans to define and grow the Health 2.0 movement in the Netherlands through collaborations, crowdsourcing, and future conferences.

BusinessHealth & Medicine
1 of 35
Efficiency & Empathy Integrating Health 2.0 Principles Into Brick & Mortar Caregiving Practice Health 2.0 Unconference NL 12.4.2008 Health Management Rx Jen McCabe Gorman
the road ahead Commentary on trends, news, & ongoing conversations surrounding patient care processes of the future. Healthmgmtrx.blogspot.com
consulting = my perfect fit - take these best practices…and like ‘em!
it’s not for fast cars or $$$
i heart HEMA, wijn, & kaas
about that anchor…
jen’s self image
maybe also…
what is efficiency? ,[object Object],[object Object],[object Object],[object Object]
what is empathy? ,[object Object],[object Object],[object Object],[object Object]
take the long view – 1. clinical results, 2. consumer relationships
we don’t encourage selective purchasing of healthcare goods/services – no efficiency, no empathy ,[object Object],[object Object]
who wants to be sticky, who wants to be sweet ,[object Object]
partners in consumer-centric care
the current patient experience
executive reaction to focus on “empathy” & consumer-centric programs
it’s NOT a faceoff – but it IS about control…
disease/diagnosis is not personal identity chris jordan
universal access to content, community, care?
“ our own system” ,[object Object],[object Object],[object Object],http://ourownsystem.com/
flattening administrative hierarchies to provide greater access is primary tenet of Health 2.0 movement ,[object Object],[object Object],[object Object]
unfortunately…
what do we have to DO?
aren’t you glad I DIDN’T put it this way?! ,[object Object]
source our gurus
wisdom of crowds
mind-body connection – thinkers, meet doers
hugs instead of hammers, value instead of violence
unexpected stumbling blocks
“ beautiful moments around the whiteboard”
hardware surrounds/supports the fracture and provides framework for new cell growth/tissue development
be smart about hive behavior
lights, camera, action items: health 2.0 NL is born ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
the head fake ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
evolution of health 2.0 ,[object Object],[object Object],[object Object]

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