The document discusses the Six Dimensions of Human Performance and the HPT Behavioral Engineering Model. The model examines how information, tools/resources, incentives, skills/knowledge, capacity, and motivation impact individual and organizational performance. It also shows how improving access to information, tools, training, incentives, and ensuring capacity can enhance performance outcomes.

1. The Six Dimensions of Human
Performance
• Information
• Tools & Resources
• Incentive
• Skills & Knowledge
• Capacity
• Motivation

2. The HPT Behavioral Engineering
Model
1 Information
2 Tools/Resources
3 Incentive
Directional
Hand
Monetary
Confirmational
4 Skill/Knowledge
Psychomotor
Cognitive
Barriers
Mind
5 Capacity
Physical
Intellectual
6 Motivation
Survival
Values

3. The HPT Behavioral Engineering
Model
1 Information
4 Skill/Knowledge
2 Tools/Resources
3 Incentive
5 Capacity
6 Motivation

4. The HPT Behavioral Engineering
Model
1 Information
4 Skill/Knowledge
2 Tools/Resources
3 Incentive
5 Capacity
6 Motivation

5. The HPT Behavioral Engineering
Model
1 Information
2 Tools/Resources
3 Incentive
Environment
4 Skill/Knowledge
5 Capacity
Individual
6 Motivation

6. Relationship Between Areas of Focus
in the HPT Analysis of Performance
1. INFORMATION
2. TOOLS
• Objective Performance
Measures
•Electronic Access to
Real-time Data
• Clear, Accessible,
Graphic Procedures
•MAPS Lessons
Learned
• Timely Feedback on
Performance
•System Specific Job
Aids
4. SKILLS/
KNOWLEDGE
Performance-Based
Training Program
5. CAPACITY
9th Grade Level in
Primary Language
- System Specific
• Math
- Process Focused
• Reading
- Quality Focused
3. INCENTIVE
•Performance -Based
Compensation
•Remove Barriers to
Performance
•Investigate NonMonetary
6. MOTIVATION
Large-Scale
Acceptance of
Program

7. Training vs. Non-Training Effects on
Performance
Performance
Analysis
Performance
(HPT)
85%
Informatio
n
Tools &
Resources
Incentive
Capacity
Skills &
Knowledge
15%
OneonOne
Motivatio
n
Instructional
Design
Training
JobAids
MultiMedia
SelfPaced
Study
Instructor Intranet
- led
/
Classes
Internet
Other

8. Human Performance Technology is:
• An Engineering Approach to Analyzing,
Capturing and Utilizing Organizational
Knowledge
• Focused on restructuring systems and
processes to support the individual’s ability
to perform