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Volume 4, No. 1, January 2013, ISSN 2226-1095




                              Smart cities




•	   Users’ verdict on ISO 20121
•	   ISO 26000 forum
a


                                                                                                  Contents                                                                                                                                          Comment

                                                                                                                                                                                                               Simpler, faster, better and smarter

ISO Focus+ is published 10 times a year
(single issues : July-August,
                                                   Comment
                                                                                                                                                                                                                     ISO’s challenge
November-December).

                                                                                                                                                                                        Providing city dwellers with quality of life, while at the same time
                                                 Simpler, faster, better and smarter – ISO’s challenge
It is available in English and French.
                                                 Rob Steele, ISO Secretary-General............................................................................. 	1                                                                                                                        be defended vigorously. Our standards are
www.iso.org/isofocus+                                                                                                                                                                                                                                                                     the basis of our reputation, a reputation that
ISO Update : www.iso.org/isoupdate
                                                                                                                                                                                        managing the pressures exerted by demographic growth, urbanization
                                                                                                                                                                                                                                                                                          must be maintained against all comers. In
                                                   World Scene                                                                                                                          and climate change, is a major challenge. Today, half of the world’s                              2013, ISO will be innovative in our efforts
The electronic edition (PDF file) of
ISO Focus+ is accessible free of charge on       International events and international standardization ............................................. 	2                                seven billion inhabitants live in cities and urban areas and it is esti-                          to ensure quality is maintained and our
the ISO Website www.iso.org/isofocus+                                                                                                                                                   mated that in little more than a generation this will increase to two                             lines of distribution protected. The benefits
An annual subscription to the paper edition                                                                                                                                                                                                                                               of using International Standards will be
                                                   Guest Interview                                                                                                                      thirds of the world’s population. “ Smart cities ” are needed to safe-
costs 38 Swiss francs.                                                                                                                                                                                                                                                                    promoted as the experts who developed
                                                 John F. Malloy – Chairman, President & CEO Victaulic .......................................... 	3                                     guard their inhabitants’ right to a liveable, sustainable environment.                            the standards intended.
Publisher                                                                                                                                                                               When people live in close proximity, everyone and everything must                                    When new technologies or business
ISO Central Secretariat                            Special Report                                                                                                                       work together. That’s where ISO comes in.                                                         sectors emerge, so does the need for cor-
(International Organization for                                                                                                                                                                                                                                                           responding, internationally agreed ISO
Standardization)                                 Building smart cities – How ISO standards contribute ............................................. 	8
                                                                                                                                                                                           ISO standards have a key role to play in     customer expectation. We need to add the          standards. Focusing on basic features,
1, chemin de la Voie-Creuse
                                                 Sustainable communities – Together for a better world ............................................ 	10                                                                                 label “ innovative ” to our trusted brand         such as terminology, compatibility and
CH – 1211 Genève 20                                                                                                                                                                     the construction and development of cities.
                                                                                                                                                                                                                                        name if we are to meet the challenges of          interoperability, as well as health, safety
Switzerland                                                                                                                                                                             The January 2013 issue of ISO Focus+
Tel. : 	   +41 22 749 01 11
                                                 Green buildings – Laying tomorrow’s foundations today ......................................... 	13                                                                                                                                      and environmental aspects, ISO helps to
                                                                                                                                                                                        includes an overview of the major issues        the future.
Fax :	     +41 22 733 34 30                                                                                                                                                                                                                                                               disseminate newly acquired knowledge and
                                                 Re-energizing energy saving – Boosting global efforts to save energy and the                                                           facing cities today and tomorrow, and of
E-mail : 	 isofocus+@iso.org                                                                                                                                                                                                                                                              expertise. ISO standards increase the market
                                                 environment ................................................................................................................ 	16       the standards addressing these issues. The
                                                                                                                                                                                                                                                                                          share for the cutting-edge products and
                                                                                                                                                                                        cities of tomorrow must be smart cities,            “Sustainable” and
Manager : Roger Frost                            Towards the ultra-efficient home – ISO standard supports the development                                                                                                                                                                 services derived from innovation. Explor-
                                                                                                                                                                                        utilizing scant resources to best effect.           “smart” are inextricably
Editor in Chief : Elizabeth Gasiorowski-Denis                                                                                                                                                                                                                                             ing new fields of endeavour, proactively
                                                 of energy efficient homes ........................................................................................... 	19                 As the world goes into 2013, it is clear
Assistant Editor : Maria Lazarte                                                                                                                                                                                                            linked.                                       promoting ISO’s involvement in new areas
Communication Officer : Sandrine Tranchard                                                                                                                                              that the last decade has shown the need to
                                                 Service life planning – Responding to the needs of an evolving industry ............... 	23                                                                                                                                              of technical expertise must be our priority.
Artwork : Xela Damond, Pierre Granier                                                                                                                                                   ensure global resources are not being frit-
                                                                                                                                                                                                                                                                                             ISO has contributions to make to add
and Alexane Rosa                                 Crisis-proofing cities – ISO standards are making cities more resilient .................. 	28                                         tered away, and that money spent is money                                                         value and ensure “ sustainable ” and “ smart ”
                                                                                                                                                                                                                                           And we must ensure that everybody has
Copy editor/Proofreader : Vivienne Rojas                                                                                                                                                well spent. New ideas and new solutions                                                           are inextricably linked, supporting a world
Translation : Translation Services,              Saving lives – ISO 39001 will make roads safer ....................................................... 	32                                                                             a stake in standardization. Technological
                                                                                                                                                                                        need to be found if the need to efficiently                                                       where everyone and everything must work
ISO Central Secretariat                                                                                                                                                                                                                 advances happen every day, in every corner
                                                                                                                                                                                        and sustainably manage natural resources                                                          together. That’s ISO’s challenge.
                                                   Centre-fold                                                                                                                                                                          of the world. ISO’s 164 members include
                                                                                                                                                                                        and requirements are to be met. We also                                                              My very best wishes to all for a happy,
Subscription enquiries : Sonia Rosas Friot
                                                                                                                                                                                                                                        industrialized, developing and transitional
                                                                                                                                                                                        have a responsibility to future generations                                                       healthy, prosperous and smart 2013 ! 
ISO Central Secretariat                          How ISO makes our cities smarter ...................................................................... 	26-27                                                                         economies from every region on earth. ISO                                                   
                                                                                                                                                                                        to ensure the 21st century will allow the
Tel. : 	   +41 22 749 03 36                                                                                                                                                                                                             standards support the international com-
                                                                                                                                                                                        22nd century to thrive… or at least to exist.
Fax : 	    +41 22 749 09 47                        Planet ISO                                                                                                                                                                           munity by providing practical tools to meet
                                                                                                                                                                                           In an increasingly interconnected world      clear opportunities and problems. Standards
E-mail : 	 sales@iso.org
                                                 News of the ISO system ............................................................................................. 	34               which, at the same time is experiencing         are produced that show the know-how of
                                                                                                                                                                                        increasingly sharp differences, ISO can-        experts from every part of the world, but
© ISO, 2013. All rights reserved.
                                                   Management Solutions
                                                                                                                                                                                        not be content to merely go along with the      increasing the input from emerging econo-
The contents of ISO Focus+ are copyrighted                                                                                                                                              “ same old, same old ”. We cannot only react    mies has to take place.
and may not, whether in whole or in part,        Event sustainability management – ISO 20121 passes 2012 Olympic Games test ... 	36                                                     to events and respond to stimuli ; we have
be reproduced, stored in a retrieval system or
                                                                                                                                                                                                                                           We need to encourage greater participa-
                                                                                                                                                                                        to take the lead : to be proactive as well      tion by every potential standards maker,
transmitted in any form or by any means, elec-
                                                   Standards in Action                                                                                                                  as reactive ; forestalling problems where       providing the facilities to make this possible,
tronic, mechanical, photocopying or otherwise,
without written permission of the Editor.                                                                                                                                               possible, not just coping when they occur.      ensuring that stakeholders from developed,
                                                 Partnerships with a purpose – The Irish energy management story will do ............ 	44                                               ISO is changing because it must.                developing and transitional economies alike
The articles in ISO Focus+ express the views                                                                                                                                               We must manage what we do in a way           can develop standards that help them to
of the authors, and do not necessarily reflect     360°                                                                                                                                 that is not only simpler, faster and better     work and compete on a level playing field.
the views of ISO or of any of its members.
                                                                                                                                                                                        − but smarter too. Our mission is not just      And this can be accomplished by making
                                                 ISO 26000 – International forum revisits the road travelled...................................... 	48
                                                                                                                                                                                        to passively respond to market needs once       sure that “ standards takers ” get the support
ISSN 2226-1095
                                                                                                                                                                                        these have been identified, but to help try     to become “ standards makers ” in areas of
Printed in Switzerland                             New Releases                                                                                                                         and anticipate them. Our job is to ensure       interest to them.
                                                 ISO standards – State of the art for the construction industry .................................. 	52                                  we keep pace with – or be a step ahead             ISO’s image as “ the authority ” on
Cover photo : ISO, 2012
                                                                                                                                                                                        of – the increasingly rapid evolution of        developing International Standards must           Rob Steele, ISO Secretary-General.

                                                   Coming Up                                                                                                                 53
                                                                                                                                                                                        ISO Focus +   January 2013                                                                                                                     1
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                                                         World Scene                                                                                                                                   Guest Interview



                                                                                                                                                                                                John F. Malloy
International year                                will be held on 6-7 March 2013, in association
of water cooperation                              with Geneva’s International Motor Show.
                                                     Last year’s event attracted more than 100
   The United Nations declared 2013 the           experts from around the world, and covered
International Year of Water Cooperation.          a series of interactive discussions on the need
Led by the UN Educational, Scientific and
Cultural Organization (UNESCO), the
objective is to raise awareness, both on the
                                                  for standardization for electric vehicles, driver
                                                  distraction and vehicle safety, intelligent                                                                                                Chairman, President & CEO Victaulic
                                                  transport systems (ITS) communications,
potential for increased cooperation, and on the   and standards for cooperative ITS systems.
challenges facing water management in light       Participants also gained insight into the chal-
of the increase in demand for water access,       lenges and opportunities that are present in
allocation and services.                          under-developed markets.
                                                     The 2013 FNC will cover further develop-
                                                  ments in these areas, and any new solutions
                                                  or challenges that have arisen since 2012. In
                                                  addition, we hope that participants will be
                                                  treated to informal tours of several exhibits       David J. Wineland was awarded the 2012
                                                                                                      Nobel Prize in physics.
                                                  on the show floor.
                                                     The contributions and expertise provided
                                                  by the panellists and the audience will help        of individual atoms for the first time. His
                                                  foster a better understanding of the challenges     research has led to the development of laser-
                                                  the auto industry faces over the coming years,      cooled atomic clocks, which are even more
                                                  and how International Standards can help the        accurate than traditional clocks, as well as to
                                                  industry to continue to meet customer needs.        significant advances in quantum computing, an
                                                                                                      experimental science that holds the potential
                                                  Nobel Prize in physics                              to vastly outpace the speed and effectiveness
                                                                                                      of today’s computers.
                                                     Dr. David J. Wineland, a physicist and              Under-Secretary of Commerce for Standards
   The Year will highlight the history of suc-    researcher at the US Department of Com-             and Technology and NIST Director Patrick
cessful water cooperation initiatives, as well    merce’s National Institute of Standards and         Gallagher said, “ Dave’s work embodies NIST’s
as identify burning issues on water educa-        Technology (NIST), was awarded the 2012             mission to pioneer new measurement science
tion, water diplomacy, transboundary water        Nobel Prize in physics for his work pioneer-        that will substantially advance technology
management, financing cooperation, national/      ing methods to allow the measurement and            and innovation.”
international legal frameworks, and the link-     manipulation of individual atoms.                      NIST experts widely participate in ISO’s
ages with the Millennium Development Goals.          Dr. Wineland, who works at NIST’s labo-          work through the ISO member for the USA,
   ISO’s multi-stakeholder and consensus-         ratory in Boulder, Colorado, and serves as          ANSI.
based approach exemplifies international          a lecturer in the physics department of the
cooperation. Its numerous water standards         University of Colorado Boulder, shared the          German Ministry takes up
constitute global solutions for a problem         award with Dr. Serge Haroche, a professor           ISO 50001
that cannot be treated in isolation, helping      at the Collège de France and École Normale
us manage our shared resources equitably          Supérieure. Dr. Wineland is the fourth sci-            The German Federal Ministry for the
and durably. ISO water standards target areas     entist at NIST to receive the Nobel Prize in        Environment, Nature Conservation and
such as water quality, hydrometry, drinking       physics since 1997.                                 Nuclear Safety has published a guide to
and wastewater services, piping systems and          Dr. Wineland has been working for NIST           help organizations in the country implement
irrigation among others.                          for 37 years. He has long been internation-         ISO 50001:2011, Energy management sys-
                                                  ally recognized for his innovative research         tems – Requirements with guidance for use.
                                                  on electrically charged atoms known as                 By 2020, Germany aims to reduce its primary
Future of vehicles
                                                  trapped ions. In 1978, he carried out the first     energy consumption by 20 % (from 2008), and
   The 8th Fully Networked Car (FNC) work-        demonstration of laser cooling, in which lasers     by 50 % for 2050. Energy efficiency is crucial
shop, organized jointly by ISO, the Interna-      are used to reduce the temperature of ions          to meet these goals. The new document, Energy
tional Telecommunications Union, and the          trapped in a vacuum to near absolute zero,          Management Systems in Practice – ISO 50001 :           Photo : Courtesy of Victaulic
International Electrotechnical Commission,        allowing researchers to study the properties        A guide for companies and organizations, will
                                                                                                      contribute to this initiative by introducing the

                                                                                                                                                             John F. Malloy is Chairman, President and Chief
                                                                                                      content of the standard, as well as highlighting
                                                                                                      differences and similarities with the European                                                                 Hamilton College. He holds a bachelor’s degree in
                                                                                                      environmental management system (EMAS)
                                                                                                      and ISO 14001 (environmental management),              Executive Officer of Victaulic, a global leader in      economics from Boston College and a doctorate in
                                                                                                      which also forms part of EMAS. The Ministry            the design and manufacture of mechanical pipe-          economics from Syracuse University.
                                                                                                      believes that organizations implementing the
                                                                                                      latter may already comply with some of the             joining system solutions.
                                                                                                      requirements of ISO 50001.
                                                                                                                                                                                                                     In addition to his leadership role at Victaulic,
                                                                                                         The guide is intended to be used by both            Prior to joining Victaulic, Mr. Malloy spent            Mr. Malloy shares his talents through active par-
                                                                                                      large and small organizations. It highlights           19 years working for United Technologies Corpo-         ticipation on the boards of several well-regarded
                                                                                                      the benefits of ISO 50001 by stating that sys-
                                                                                                      temic energy management is an appropriate              ration, rising to the position of President for North   companies and not-for-profit organizations, in-
                                                                                                      instrument for continually improving energy            America for UTC’s Carrier Division.                     cluding Hubbell Inc., Hollingsworth & Vose,
                                                                                                      efficiency in companies and organizations.
                                                                                                      The cost reductions also help to strengthen            Before joining UTC, Mr. Malloy worked for Air           Lehigh Valley Hospital Network and DeSales
                                                                                                      a company’s competitive edge in the market.            Products & Chemicals and taught economics at            University.

2                                                                                                                       ISO Focus +   January 2013           ISO Focus +     January 2013                                                                                3
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    Guest Interview


ISO Focus+ : As one of the world’s lead-
ing providers of mechanical pipe-joining                                                                                                                                                                                                             About Victaulic
systems, how do International Standards
contribute to success at Victaulic ?
                                                                                                                                                                                                                 Founded in 1925, Victaulic is a leading producer of mechanical pipe-joining systems. It
John F. Malloy :  Victaulic is a global                                                                                                                                                                         is the originator of the grooved pipe-joining system, which was conceived during World
organization. We have manufacturing                                                                                                                                                                              War I to make laying temporary wartime overland steel pipelines quicker and easier.
and support centres located in countries
throughout the world, including Australia,                                                                                                                                                                       The grooved piping method – which dramatically reduces the amount of installation time
Belgium, Canada, China, Dubai, India,                                                                                                                                                                            and reduces total installed costs compared to welding, threading and flanging – is now the
Mexico, Poland and the United States. Our                                                                                                                                                                        predominant global method for the assembly of heating, ventilation and air conditioning
products are used in countries all over the                                                                                                                                                                      (HVAC), plumbing and fire protection piping systems. In addition to commercial buildings,
globe and in markets ranging from oil and                                                                                                                                                                        Victaulic products are used in utility and process piping applications in some of the world’s
gas to mining, power generation, water                                                                                                                                                                           most demanding markets, including oil, gas and chemical, mining, power generation,
treatment, marine and commercial building.                                                                                                                                                                       water and wastewater treatment , and military and marine systems.
                                                                                                                                                                                                                 Headquartered in Easton, Pennsylvania, USA, Victaulic has manufacturing and distribution
     International Standards                                                                                                                                                                                     facilities worldwide and employs approximately 4 000 people. For more information,
     are part of the Victaulic                                                                                                                                                                                   visit www.victaulic.com.
                                                                                                                                                              Photo : Courtesy of Victaulic
     difference.
                                                                                                                                                              been granted oversight authority. Regula-        single set of criteria that is acceptable to all   market. Global relevance is key to ensuring
                                                                                                                                                              tions often reference relevant standards,        technical committee members, and yet still         that products can pass all applicable tests,
   The nature of our business and the
                                                                                                                                                              where some type of performance or other          meets the local code or laws of the country        be sold and distributed around the world,
breadth of markets in which we operate
                                                                                                                                                              acceptance criteria may require validation       or jurisdiction they represent.                    and function properly in all applications.
require a global perspective. International
                                                                                                                                                              by an independent third-party examiner or           A manufacturer benefits greatly when
Standards are part of the Victaulic differ-
                                                                                                                                                              testing organization.                            they can economically produce a single
ence. As we design and develop solutions,                                                                                                                                                                                                                             When ISO standards are
                                                                                                                                                                 The relevant standards provide guiding        product or component that complies with
it is important that we adhere to, or even
exceed, these standards to support customers
                                                                                                                                                              principles for the qualification of a process,   an International Standard adopted and used             harmonized and widely
                                                                                                                                                              product or system, and incorporate input         by a wide range of supporting countries.               adopted, manufacturers
worldwide in any industry we serve. It is
                                                                                                                                                              from a wide range of stakeholders. When ISO      The technical committee developing the
equally important that we be involved in
                                                                                                                                                              standards are harmonized and widely adopted,     standard strives to reach consensus as to              can shorten the time to
organizations such as ISO that are helping                                                                                                                                                                                                                            market.
                                                                                                                                                              a manufacturer like Victaulic can shorten the    the specific tests that should be included,
to propel these industries forward in terms
                                                                                                                                                              time to market by eliminating redundancies in    and what is most sensible for the global
of better quality, safety and protection.
                                                                                                                                                              testing and qualification. We also capitalize
   Each country has its own standards
                                                                                                                                                              on the global consistency the standard affords
and regulations. The complexity of those
                                                                                                                                                              to our international operations.
regulations varies from one country to
another, and can also vary from region to
region within a country. The harmonization
of these individual performance criteria                                                                                                                          It’s important
into a single, globally relevant standard                                                                                                                         that we be involved
can significantly increase our company’s                                                                                                                          in organizations like ISO.
operating efficiency.
   As such, it is very important that a
company like ours, which continues to
                                                                                                                                                                 I foresee Victaulic becoming more
expand globally, have direct input into the
                                                                                                                                                              involved with the development of, and
development of International Standards. By
                                                                                                                                                              participation in, ISO standards because
participating in ISO technical committees,
                                                                                                                                                              they are looked upon in many countries
we have the opportunity to influence the
                                                                                                                          Photo : Courtesy of Victaulic       as the building blocks upon which other
development or revision of these standards,
                                               Victaulic designs and develops solutions that incorporate ISO standards to support customers                   standards are developed.
and introduce the type of technology that
                                               worldwide.
a company like Victaulic is employing in
                                                                                                                                                              ISO Focus+ :  As product testing requires
its products.                                  development of International Standards,           and services. How do standards play a role                   considerable time and money, how can
   Until those International Standards are     we gain a better understanding of local           in regulations ? How do International                        International Standards contribute to
fully developed and adopted, we need           practices, laws and regulations, as well as       Standards for conformity assessment                          increasing efficiency ? Can you give us a
to be completely knowledgeable about a         market and cultural considerations.               benefit the global operations of Victaulic ?                 few examples ?
wide range of local codes and standards,
and whether or not our current materials       ISO Focus+ :  Regulation and conformity          John F. Malloy : Regulations are typically                  John F. Malloy : International Standards                                                                                     Photo : Courtesy of Victaulic
and technology can be incorporated within      with standards are crucial to ensure the          government-mandated legislation, and are                     contribute to efficiency by harmonizing          By adopting ISO standards globally, Victaulic is able to consistently manufacture products that
the scope of these documents. Through the      safety, quality and efficiency of products        enforced by specific agencies that have                      test requirements. Their intent is to have a     meet International Standards.


4                                                                                                                  ISO Focus +   January 2013                 ISO Focus +     January 2013                                                                                                                             5
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    Guest Interview


   At Victaulic, a key portion of our busi-        of International Standards to innovation ?                 Because of the need to ensure harmo-                   Originally, certification to ISO 9001
ness is the design and development of fire         Is there a right moment for the develop-                 nization, consensus building and global                was viewed as an important part of our
protection systems components, including           ment of standards for new technologies ?                 relevance, the introduction of new tech-               European sales portfolio. However, in more
sprinklers, couplings, fittings, valves, alarm                                                              nologies must be timed appropriately.                  recent times, this certification has become
                                                   John F. Malloy :  ISO, through its
devices, accessories and pipe preparation                                                                   This can be critical to those manufacturers            an invaluable asset in terms of how our
                                                   standards development process, seeks
tools. Our Director of Global Regulatory                                                                    who may have patent concerns, or may                   operations are viewed by the many regula-
                                                   to promote innovation. As members
Compliance, Len Swantek, chairs ISO                                                                         not have sufficient field history to support           tory auditing bodies.
                                                   of ISO technical committees (TC), we
technical committee ISO/TC 21, Equipment                                                                    the introduction of such technologies on a
                                                   are encouraged to introduce and share
for fire protection and fire fighting, subcom-                                                              global scale. However, many companies
                                                   technology or new materials. There is a
mittee SC 5, Fixed firefighting systems using                                                               with proven expertise and statistical data                 In more recent times,
                                                   certain level of “ cross-training ” during
water. The committee takes input from                                                                       to back up their work often take the lead
                                                   committee sessions that provides a new                                                                              ISO 9001 certification
global manufacturers, testing authorities,                                                                  in introducing new materials, technology
                                                   understanding for those delegates who                                                                               has become
installers, fire code enforcement officials                                                                 or scientific breakthroughs.
                                                   may not have the same level of expertise
and others. These organizations bring their                                                                                                                            an invaluable asset.
                                                   or market experience in their home region.
unique perspective to the committee on how                                                                  ISO Focus+ :  What are the benefits of
they test products and view the advancement                                                                 getting involved in international stand-
of the global fire safety industry.                                                                         ardization ? Can you tell us about some of                We have found that having a quality
                                                       You quickly realize
                                                                                                            the areas in which Victaulic participates ?            management system certified to ISO 9001
ISO Focus+ :  Since its establishment in              that you are all there for                                                                                  provides other external auditing bodies with
                                                                                                            John F. Malloy :  As I previously men-
1925, Victaulic has prided itself on innova-           the common good.                                                                                            a well-organized structure to follow in their                                                                                         Photo : Courtesy of Victaulic
                                                                                                            tioned, Victaulic is active on ISO technical
tion. What in your view is the contribution                                                                                                                        own auditing process. This reduces auditing         As building and construction codes evolve, Victaulic takes an active role in helping shape
                                                                                                            committee ISO/TC 21/SC 5. Through our
                                                                                                                                                                   time and enables a multitude of regulators          the standards that impact performance, quality, safety and protection.
                                                                                                            participation on SC 5 and, more directly,
                                                                                                                                                                   to quickly check those key elements that
                                                                                                            on the US Technical Advisory Group
                                                                                                                                                                   have the greatest impact on product and
                                                                                                            (USTAG), we play a role in shaping fire
                                                                                                                                                                   process control.
                                                                                                            safety standards that affect the most criti-
                                                                                                                                                                      Additionally, the ISO 9001 certification is
                                                                                                            cal components and qualification methods.
                                                                                                                                                                   widely recognized by testing organizations
                                                                                                            Ultimately, our contribution − like that of
                                                                                                                                                                   and labs, and the process we went through
                                                                                                            others − hopefully improves the quality and
                                                                                                                                                                   to achieve this, gives them an added level
                                                                                                            reliability of fire protection products and
                                                                                                                                                                   of assurance. Achieving and maintaining
                                                                                                            life safety systems in general.
                                                                                                                                                                   certification to ISO 9001 is not an easy
                                                                                                                                                                   task, but it certainly lends credibility to
                                                                                                                                                                   an organization like Victaulic, which
                                                                                                                Our TC and SC                                      manufactures and distributes its products
                                                                                                                members are focused                                worldwide.
                                                                                                                                                                      In addition to our QMS certification, we
                                                                                                                on life safety and loss
                                                                                                                                                                   have taken steps to ensure that we control
                                                                                                                prevention.                                        the quality of every component of our
                                                                                                                                                                   products. At Victaulic, we are vertically
                                                                                                                                                                   integrated in our manufacturing processes
                                                                                                               There are also a number of intangible ben-          to ensure maximum quality control from                                                                                                Photo : Courtesy of Victaulic
                                                                                                            efits. Interacting with delegates from countries       the development phase through to the com-           Qualification testing is a key function in determining individual component durability that makes
                                                                                                            all over the world provides a well-rounded             mercialization of our solutions.                   up the overall performance of the end device or complete system.
                                                                                                            and balanced perspective. You learn of their
                                                                                                            challenges and the solutions they employ. We
                                                                                                            share knowledge, cultural experiences, and
                                                                                                            numerous unique perspectives and, in many
                                                                                                            cases, it sparks great friendships. At the end
                                                                                                            of the day, the technical committee members
                                                                                                            are all trying to save lives, protect property,
                                                                                                            and minimize risk. You quickly realize that
                                                                                                            you are all there for the common good.

                                                                                                            ISO Focus+ :  What is the value of man-
                                                                                                            agement system standards like ISO 9001 ?
                                                                                                            John F. Malloy :  Our quality manage-
                                                                                                            ment system (QMS) certification, which                                                                                                                                                       Photo : Courtesy of Victaulic
                                                                            Photo : Courtesy of Victaulic   we achieved in the late 1980s, has become                                                                                            Photo : Courtesy of Victaulic
                                                                                                                                                                                                                                                                                 Fire safety standards incorporate a wide
Victaulic openly collaborates on system design and product applications to the benefit of other             a key element in our overall regulatory                Victaulic views qualification testing to exacting specifications as the most important output of              range of laboratory data obtained by
ISO TC delegates who may have less technical expertise in their home region.                                operations.                                            developing concise and globally relevant standards.                                                           replicating known field scenarios.


6                                                                                                                             ISO Focus +   January 2013           ISO Focus +   January 2013                                                                                                                                            7
a
                                                                     Special Report




                                                                                 Building
                                                                                smart cities
                                                                       How ISO standards contribute

                                                                  by Sandrine Tranchard

                                                                  Half of humanity today lives in cities. The world’s cities are grow-
                                                                  ing as people move from rural areas in search of jobs and opportuni-
                                                                  ties to improve their lives and create a better future for their children.



                                                                     According to the United Nations, by              ISO standards can be used to tackle
                                                                  2030, six out of every 10 people will live       many urban challenges by supporting
                                                                  in a city, and by 2050, this will increase to    sustainable development. They can also,
                                                                  seven out of 10 people. Currently, around        at a micro-level, provide requirements
                                                                  half the world’s inhabitants live in cities of   for monitoring technical and functional
                                                                  between 100 000 and 500 000 people, and          performance. They take into account good
                                                                  nearly 10 % live in megacities [cities with      business practice and optimal management
                                                                  a population of over 10 million, as defined      of resources, while helping to monitor
                                                                  by Human Settlements Programme (UN               and thus reduce environmental impact.
                                                                  HABITAT)].                                          Governments, municipalities and the
                                                                     Waste, sewage and air pollution are           public at large can use International Stand-
                                                                  among the major problems. Other risks            ards to meet the needs of city dwellers in
                                                                  include disease. Cities promote greater          a rapidly urbanizing world. They can help
                                                                  interaction between people than rural areas,     tackle climate change, address security and
                                                                  which also increases the risk of contagion.      transport issues, and ensure the quality of
                                                                     Security is another concern. Studies          water services, even in disasters.
                                                                  have shown that the crime rate in cities is         The following Special Report on smart
                                                                  higher and the chances of being arrested         cities gives an overview of the major
                                                                  and punished are lower. Finally, the high        concerns of cities today and how ISO
                                                                  concentration of people results in traffic       standards provide the support for better,
                                                                  congestion and longer commuting times,           healthier and safer city living. It highlights
                                                                  whether by vehicle or on foot.                   how International Standards contribute to
                                                                     Cities, however, may also have a posi-        building smart cities by improving energy
                                                                  tive influence on the environment. UN            efficiency, increasing safety, planning
                                                                  HABITAT has suggested that city living           sustainable urban development, develop-
                                                                  may be the best solution for dealing with        ing reliable road networks and effective
                                                                  the rising population. This is because cities    means of transportation, reducing pollution
                                                                  concentrate human activity into one place,       and dealing with water and wastewater
                                                                  limiting the geographical spread of environ-     management.     
                                                                  mental impacts. This can only be achieved,
                                                                  however, if urban planning is improved and         Sandrine Tranchard is a Communications Officer,
                                                                  city services are properly maintained.                                      ISO Central Secretariat.




8   ISO Focus +   January 2013       ISO Focus +   January 2013                                                                                                     9
a

 Special Report




 Sustainable communities
                  Together for a better world
                       by Jacques Lair and Christian Bougeard

                       A tsunami can cause lasting disruption in the economic activity of a
                       country like Japan and affect its citizens’ daily lives in cities and local
                       communities for a long time. A hurricane can hamper recovery of an
                       island that has been devastated by an earthquake (Haiti) and leave one
                       of the most modern cities in the world (New York City, USA) and
                       its surroundings paralyzed. Extensive exploitation of forests or plant
                       species, such as soya or palm oil, can destroy ecosystems and threaten                                   Increased participation
                       traditional ways of life. From these examples, the need to anticipate                                         in ISO/TC 268
                       and assess project sustainability is self-evident.
                                                                                                                            Although recently established in March
                                                                                                                            2012, technical committee ISO/TC 268,
                          Governmental authorities, international       – General principles and requirements, by
                                                                                                                            Sustainable development in communities,
                       organizations and non-profit associations        building on ISO 26000:2010, Guidance on
                                                                                                                            attracts considerable interest as
                       have identified the scale of the challenge and   social responsibility.
                                                                           Another standard under development in            evidenced by the number and diversity
                       have developed programmes individually to
                                                                        the technical committee’s work programme            of its members :
                       meet their own objectives and needs. The
                       consequent proliferation of benchmarks           is ISO 37120, Sustainable development               •	 14 participating countries : Austria
                       on sustainable development and planning          and resilience of communities – Global city            (ASI), Belgium (NBN), Canada (SCC),
                       – whether developed within the framework         indicators for city services and quality of            China (SAC), Denmark (DS), France        urban infrastructures around the world,          The future ISO 37101 management system
                       of the United Nations system, by the World       life, which will help harmonize performance                                                     which will serve as a basis for the devel-    standard – will then serve as a basis for the
                                                                                                                               (AFNOR), Germany (DIN), Japan (JISC),
                       Bank or by the Organisation for Economic         indicators in these fields.                                                                     opment of the future ISO 37151 standard       development of specific implementation
                                                                                                                               Netherlands (NEN), Senegal (ASN),
                       Co-operation and Development, or private                                                                South Africa (SABS), Spain (AENOR),      on harmonized metrics for benchmarking        standards tailored to communities. These
                       certification systems such as BREEAM                                                                    Sweden (SIS) and United Kingdom (BSI)    smartness of infrastructures.                 may be as diverse as a business centre in
                       Communities, Casbee City, HQE Amé-                  Sustainable development                                                                                                                    an industrialized country, a rural area in
                       nagement or LEED Neighborhood – has                 projects are flourishing                         •	 16 observer countries : Argentina        A family of standards                         a developing country, a mountain area,
                       led to the creation of technical committee                                                              (IRAM), Australia (SA), Brazil (ABNT),                                                 a seaside resort or even an indigenous or
                                                                           all around the world.                                                                          A number of mirror committees bringing
                       ISO/TC 268, Sustainable development in                                                                  Colombia (ICONTEC), Czech Republic                                                     nomadic community.
                       communities.                                                                                            (UNMZ), Egypt (EOS), Finland (SFS),      together the best experts from all member        ISO 37101 is being developed by ISO/TC
                                                                                                                               India (BIS), the Republic of Korea       bodies are being set up. They will provide    268/WG 1, Management Systems Standards
                                                                           Finally, ISO/TC 268 also has a subcom-                                                       ISO/TC 268 with information on the state
                       A common language                                mittee dedicated to smart urban infrastruc-            (KATS), Malaysia (DSM), Norway (SN),
                                                                                                                                                                        of the art in sustainable development and
                                                                        tures, subcommittee SC 1, Smart community              Singapore (SPRING SG), Switzerland
                          Sustainable development projects in rural                                                                                                     planning, and on the needs and expectations
                                                                        infrastructures, with two preliminary items            (SNV), Thailand (TISI), United Arab      of the various communities throughout
                       or urban areas are flourishing all around the
                                                                        already included in its work programme :               Emirates (ESMA) and USA (ANSI).          the world.
                       world. Stakeholders are confused because
                       there is no international consensus on the       ISO/TR 37150, a technical report on smart
                       evaluation of community projects from cra-
                       dle to grave, hence the need for International                                                                                                      A priority will be
                       Standards on sustainable development and                                                                                                            to develop a common
                       resilience in communities.
                          A priority will be to develop a common
                                                                                                                                                                           language for all
                       language for all stakeholders and thereby                                                                                                           stakeholders.
                       contribute to greater clarity and harmoni-
                       zation in this field. This is why a manage-
                       ment system standard is vital. ISO/TC 268                                                                                                          Drawing on the example of the ISO 14000
                       will thus focus on the development of a                                                                                                          environmental management series,
                       management system standard, ISO 37101,                                                                                                           ISO/TC 268 will develop a large family
                       Sustainable development and resilience                                                                                                           of standards and other deliverables on
                       of communities – Management systems                                                                                                              sustainable development in communities.


10                                                                                      ISO Focus +   January 2013        ISO Focus +   January 2013                                                                                                            11
a

 Special Report




                                                                                                                                                                              Green buildings
                                                                                                The draft technical report on metrics for
                                                                                             benchmarking smart urban infrastructures
                                                                                             developed within the scope of ISO/TC 268/
                                                                                             SC 1/WG 1, which is convened by Yoshiaki
                                                                                             Ichikawa (Hitachi Electronics), inventories
                                                                                             the various metrics used around the world.
                                                                                             It identifies commonalities, contradictions
                                                                                             and gaps and sets a roadmap which will
                                                                                             be particularly useful when drafting the
                                                                                             future standard.


                                                                                                Cities will be better able
                                                                                                to share their experience
                                                                                                and knowledge.

                                                                                                To foster consensus among interested
                                                  of their permanence or their capacity      parties at all stages in the development of
                                                  to face unexpected events and to return    a project – conception, operation and end-
                                                  to normal within a reasonable time.        of-life – it is essential for communities and
                                                  This is what we would like to address      will notably contribute to the evolution of
                                                  in the standard.                           cross-sector, multidisciplinary, life cycle
                                                                                             and global costing policies.

                                                Improved knowledge sharing                   Consensus building                                                      Laying tomorrow’s foundations today
                                                   The draft standard on urban indicators      ISO/TC 268 will thus lay the foundation
                                                developed within the scope of ISO/TC 268     for an international consensus on principles
                                                working group WG 2, Urban indicators,        and approaches that each “ community ”              by Dick van Dijk, Essam E. Khalil, Egil Öfverholm, Jonas Santesson and Stephen Turner
                                                convened by Patricia McCarney (Univer-       will be able to replicate and adapt to its
                                                sity of Toronto), aims for a harmonization   own needs and specificities.
                                                of terminology, indicators and methods.
                                                Cities adopting this standard will then be
                                                                                               This will never prevent the above-
                                                                                             mentioned disasters from occurring, but let         Expectations about what buildings should be like have dramatically                        The SCs take into account the different
                                                                                                                                                                                                                                        specifications, challenges and innovations
                                                better able to share their experience and    us hope that it will help better anticipate         changed over time. Now the industry must strive to meet demands
                                                knowledge. Besides, comparative analy-       them, limit their financial, environmental                                                                                                 in the building industry. For example, a
                                                                                                                                                 for functionality, comfort and design together with environmental                      newcomer for building standardization is
                                                ses will help them assess their respective   and human costs and, most importantly,
                                                performance levels, which will encourage     speed up restoration of normal living
                                                                                                                                                 sustainability and energy efficiency. ISO has developed a toolbox                      sheep wool insulation – a renewable mate-
                                                a healthy competitive spirit.                conditions.                                        of practical state-of-the-art International Standards to meet today’s                  rial offering good thermal and acoustic
                                                                                                                                                 building challenges.                                                                   insulation performance as well as protec-
                                                                                                                                                                                                                                        tion against fire. In contrast to some other
                                                                                                                                                                                                                                        insulation types, wool’s uniquely high
                                                                                                                                                                                          More than 100 building standards have         moisture absorption is not compromised
                                                About the authors                                                                                                                      been developed by ISO technical commit-          by its isolating performance.
for sustainable development in communities.
                                                                                                                                                                                       tees ISO/TC 163, Thermal performance and
It will address two aspects which are today
                                                                      Jacques Lair                                 Christian                                                           energy use in the built environment, and
somewhat neglected in existing deliverables :
                                                                      is the Chair of                              Bougeard is                                                         ISO/TC 205, Building environment design.            ISO/TC 205
•	 The specific notion of “ community ” :                             ISO/TC 59/SC 17,                             Convenor of the                                                     These standards help define, calculate and
   we believe that beyond the pure prop-                                                                                                                                                                                                   and ISO/TC 163
                                                                      Sustainability in                            ISO/TC 268/WG 1,                                                    test building elements, while addressing
   erty or infrastructure aspect often cov-                           buildings and civil                          Management sys-                                                     environmental concerns. Design and build-           collaborate closely.
   ered by urban development standards,                               engineering works.                           tems standards for                                                  ing operation issues are also addressed by
   the community notion should not refer                              He is an engineer                            sustainable devel-                                                  the committees.
   to the territories to which human groups                           and a former                                 opment in commu-                                                                                                       At the other extreme of the spectrum
   relate, but to the actual human groups                             senior executive of                          nities. Since 2000,                                                                                                  are high-tech insulation materials such as
   themselves and their interactions with
                                                                                                                                                                                       Innovative insulation
                                                construction, building and civil engineer-   he is President and CEO of Architectes                                                                                                     vacuum insulation panels (VIPs), which
   their environment.                           ing companies. He has been a member          Ingénieurs Associés (AIA Group). He                                                         Three ISO/TC 163 subcommittees (SCs)           have very low thermal conductivity. Thin,
•	 The notion of resilience : the snap-         of the bureau and executive committee        has an Engineering PhD from the École                                                     are responsible for the standards that define,   VIC-based walls can help to maximize
   shot at a particular point in time of the    of the Fédération Française du Bâtiment      Centrale, Paris, France, and a Master’s                                                   calculate and test building elements, which      usable interior space and offset high land
   actions taken to address sustainable         (French Building Federation).                degree in Architecture from the École des                                                 are essential for ensuring the energy effi-      prices, and can be useful in the thoughtful
   development does not give a clear idea                                                    Beaux Art UPA, Versailles, France.                                                        ciency of buildings.                             renovation of culturally historic buildings.


12                                                                                                            ISO Focus +   January 2013         ISO Focus +   January 2013                                                                                                      13
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International Organisation for Standardisation

  • 1. Volume 4, No. 1, January 2013, ISSN 2226-1095 Smart cities • Users’ verdict on ISO 20121 • ISO 26000 forum
  • 2. a Contents Comment Simpler, faster, better and smarter ISO Focus+ is published 10 times a year (single issues : July-August, Comment ISO’s challenge November-December). Providing city dwellers with quality of life, while at the same time Simpler, faster, better and smarter – ISO’s challenge It is available in English and French. Rob Steele, ISO Secretary-General............................................................................. 1 be defended vigorously. Our standards are www.iso.org/isofocus+ the basis of our reputation, a reputation that ISO Update : www.iso.org/isoupdate managing the pressures exerted by demographic growth, urbanization must be maintained against all comers. In World Scene and climate change, is a major challenge. Today, half of the world’s 2013, ISO will be innovative in our efforts The electronic edition (PDF file) of ISO Focus+ is accessible free of charge on International events and international standardization ............................................. 2 seven billion inhabitants live in cities and urban areas and it is esti- to ensure quality is maintained and our the ISO Website www.iso.org/isofocus+ mated that in little more than a generation this will increase to two lines of distribution protected. The benefits An annual subscription to the paper edition of using International Standards will be Guest Interview thirds of the world’s population. “ Smart cities ” are needed to safe- costs 38 Swiss francs. promoted as the experts who developed John F. Malloy – Chairman, President & CEO Victaulic .......................................... 3 guard their inhabitants’ right to a liveable, sustainable environment. the standards intended. Publisher When people live in close proximity, everyone and everything must When new technologies or business ISO Central Secretariat Special Report work together. That’s where ISO comes in. sectors emerge, so does the need for cor- (International Organization for responding, internationally agreed ISO Standardization) Building smart cities – How ISO standards contribute ............................................. 8 ISO standards have a key role to play in customer expectation. We need to add the standards. Focusing on basic features, 1, chemin de la Voie-Creuse Sustainable communities – Together for a better world ............................................ 10 label “ innovative ” to our trusted brand such as terminology, compatibility and CH – 1211 Genève 20 the construction and development of cities. name if we are to meet the challenges of interoperability, as well as health, safety Switzerland The January 2013 issue of ISO Focus+ Tel. : +41 22 749 01 11 Green buildings – Laying tomorrow’s foundations today ......................................... 13 and environmental aspects, ISO helps to includes an overview of the major issues the future. Fax : +41 22 733 34 30 disseminate newly acquired knowledge and Re-energizing energy saving – Boosting global efforts to save energy and the facing cities today and tomorrow, and of E-mail : isofocus+@iso.org expertise. ISO standards increase the market environment ................................................................................................................ 16 the standards addressing these issues. The share for the cutting-edge products and cities of tomorrow must be smart cities, “Sustainable” and Manager : Roger Frost Towards the ultra-efficient home – ISO standard supports the development services derived from innovation. Explor- utilizing scant resources to best effect. “smart” are inextricably Editor in Chief : Elizabeth Gasiorowski-Denis ing new fields of endeavour, proactively of energy efficient homes ........................................................................................... 19 As the world goes into 2013, it is clear Assistant Editor : Maria Lazarte linked. promoting ISO’s involvement in new areas Communication Officer : Sandrine Tranchard that the last decade has shown the need to Service life planning – Responding to the needs of an evolving industry ............... 23 of technical expertise must be our priority. Artwork : Xela Damond, Pierre Granier ensure global resources are not being frit- ISO has contributions to make to add and Alexane Rosa Crisis-proofing cities – ISO standards are making cities more resilient .................. 28 tered away, and that money spent is money value and ensure “ sustainable ” and “ smart ” And we must ensure that everybody has Copy editor/Proofreader : Vivienne Rojas well spent. New ideas and new solutions are inextricably linked, supporting a world Translation : Translation Services, Saving lives – ISO 39001 will make roads safer ....................................................... 32 a stake in standardization. Technological need to be found if the need to efficiently where everyone and everything must work ISO Central Secretariat advances happen every day, in every corner and sustainably manage natural resources together. That’s ISO’s challenge. Centre-fold of the world. ISO’s 164 members include and requirements are to be met. We also My very best wishes to all for a happy, Subscription enquiries : Sonia Rosas Friot industrialized, developing and transitional have a responsibility to future generations healthy, prosperous and smart 2013 !  ISO Central Secretariat How ISO makes our cities smarter ...................................................................... 26-27 economies from every region on earth. ISO  to ensure the 21st century will allow the Tel. : +41 22 749 03 36 standards support the international com- 22nd century to thrive… or at least to exist. Fax : +41 22 749 09 47 Planet ISO munity by providing practical tools to meet In an increasingly interconnected world clear opportunities and problems. Standards E-mail : sales@iso.org News of the ISO system ............................................................................................. 34 which, at the same time is experiencing are produced that show the know-how of increasingly sharp differences, ISO can- experts from every part of the world, but © ISO, 2013. All rights reserved. Management Solutions not be content to merely go along with the increasing the input from emerging econo- The contents of ISO Focus+ are copyrighted “ same old, same old ”. We cannot only react mies has to take place. and may not, whether in whole or in part, Event sustainability management – ISO 20121 passes 2012 Olympic Games test ... 36 to events and respond to stimuli ; we have be reproduced, stored in a retrieval system or We need to encourage greater participa- to take the lead : to be proactive as well tion by every potential standards maker, transmitted in any form or by any means, elec- Standards in Action as reactive ; forestalling problems where providing the facilities to make this possible, tronic, mechanical, photocopying or otherwise, without written permission of the Editor. possible, not just coping when they occur. ensuring that stakeholders from developed, Partnerships with a purpose – The Irish energy management story will do ............ 44 ISO is changing because it must. developing and transitional economies alike The articles in ISO Focus+ express the views We must manage what we do in a way can develop standards that help them to of the authors, and do not necessarily reflect 360° that is not only simpler, faster and better work and compete on a level playing field. the views of ISO or of any of its members. − but smarter too. Our mission is not just And this can be accomplished by making ISO 26000 – International forum revisits the road travelled...................................... 48 to passively respond to market needs once sure that “ standards takers ” get the support ISSN 2226-1095 these have been identified, but to help try to become “ standards makers ” in areas of Printed in Switzerland New Releases and anticipate them. Our job is to ensure interest to them. ISO standards – State of the art for the construction industry .................................. 52 we keep pace with – or be a step ahead ISO’s image as “ the authority ” on Cover photo : ISO, 2012 of – the increasingly rapid evolution of developing International Standards must Rob Steele, ISO Secretary-General. Coming Up 53 ISO Focus + January 2013 1
  • 3. a World Scene Guest Interview John F. Malloy International year will be held on 6-7 March 2013, in association of water cooperation with Geneva’s International Motor Show. Last year’s event attracted more than 100 The United Nations declared 2013 the experts from around the world, and covered International Year of Water Cooperation. a series of interactive discussions on the need Led by the UN Educational, Scientific and Cultural Organization (UNESCO), the objective is to raise awareness, both on the for standardization for electric vehicles, driver distraction and vehicle safety, intelligent Chairman, President & CEO Victaulic transport systems (ITS) communications, potential for increased cooperation, and on the and standards for cooperative ITS systems. challenges facing water management in light Participants also gained insight into the chal- of the increase in demand for water access, lenges and opportunities that are present in allocation and services. under-developed markets. The 2013 FNC will cover further develop- ments in these areas, and any new solutions or challenges that have arisen since 2012. In addition, we hope that participants will be treated to informal tours of several exhibits David J. Wineland was awarded the 2012 Nobel Prize in physics. on the show floor. The contributions and expertise provided by the panellists and the audience will help of individual atoms for the first time. His foster a better understanding of the challenges research has led to the development of laser- the auto industry faces over the coming years, cooled atomic clocks, which are even more and how International Standards can help the accurate than traditional clocks, as well as to industry to continue to meet customer needs. significant advances in quantum computing, an experimental science that holds the potential Nobel Prize in physics to vastly outpace the speed and effectiveness of today’s computers. Dr. David J. Wineland, a physicist and Under-Secretary of Commerce for Standards The Year will highlight the history of suc- researcher at the US Department of Com- and Technology and NIST Director Patrick cessful water cooperation initiatives, as well merce’s National Institute of Standards and Gallagher said, “ Dave’s work embodies NIST’s as identify burning issues on water educa- Technology (NIST), was awarded the 2012 mission to pioneer new measurement science tion, water diplomacy, transboundary water Nobel Prize in physics for his work pioneer- that will substantially advance technology management, financing cooperation, national/ ing methods to allow the measurement and and innovation.” international legal frameworks, and the link- manipulation of individual atoms. NIST experts widely participate in ISO’s ages with the Millennium Development Goals. Dr. Wineland, who works at NIST’s labo- work through the ISO member for the USA, ISO’s multi-stakeholder and consensus- ratory in Boulder, Colorado, and serves as ANSI. based approach exemplifies international a lecturer in the physics department of the cooperation. Its numerous water standards University of Colorado Boulder, shared the German Ministry takes up constitute global solutions for a problem award with Dr. Serge Haroche, a professor ISO 50001 that cannot be treated in isolation, helping at the Collège de France and École Normale us manage our shared resources equitably Supérieure. Dr. Wineland is the fourth sci- The German Federal Ministry for the and durably. ISO water standards target areas entist at NIST to receive the Nobel Prize in Environment, Nature Conservation and such as water quality, hydrometry, drinking physics since 1997. Nuclear Safety has published a guide to and wastewater services, piping systems and Dr. Wineland has been working for NIST help organizations in the country implement irrigation among others. for 37 years. He has long been internation- ISO 50001:2011, Energy management sys- ally recognized for his innovative research tems – Requirements with guidance for use. on electrically charged atoms known as By 2020, Germany aims to reduce its primary Future of vehicles trapped ions. In 1978, he carried out the first energy consumption by 20 % (from 2008), and The 8th Fully Networked Car (FNC) work- demonstration of laser cooling, in which lasers by 50 % for 2050. Energy efficiency is crucial shop, organized jointly by ISO, the Interna- are used to reduce the temperature of ions to meet these goals. The new document, Energy tional Telecommunications Union, and the trapped in a vacuum to near absolute zero, Management Systems in Practice – ISO 50001 : Photo : Courtesy of Victaulic International Electrotechnical Commission, allowing researchers to study the properties A guide for companies and organizations, will contribute to this initiative by introducing the John F. Malloy is Chairman, President and Chief content of the standard, as well as highlighting differences and similarities with the European Hamilton College. He holds a bachelor’s degree in environmental management system (EMAS) and ISO 14001 (environmental management), Executive Officer of Victaulic, a global leader in economics from Boston College and a doctorate in which also forms part of EMAS. The Ministry the design and manufacture of mechanical pipe- economics from Syracuse University. believes that organizations implementing the latter may already comply with some of the joining system solutions. requirements of ISO 50001. In addition to his leadership role at Victaulic, The guide is intended to be used by both Prior to joining Victaulic, Mr. Malloy spent Mr. Malloy shares his talents through active par- large and small organizations. It highlights 19 years working for United Technologies Corpo- ticipation on the boards of several well-regarded the benefits of ISO 50001 by stating that sys- temic energy management is an appropriate ration, rising to the position of President for North companies and not-for-profit organizations, in- instrument for continually improving energy America for UTC’s Carrier Division. cluding Hubbell Inc., Hollingsworth & Vose, efficiency in companies and organizations. The cost reductions also help to strengthen Before joining UTC, Mr. Malloy worked for Air Lehigh Valley Hospital Network and DeSales a company’s competitive edge in the market. Products & Chemicals and taught economics at University. 2 ISO Focus + January 2013 ISO Focus + January 2013 3
  • 4. a Guest Interview ISO Focus+ : As one of the world’s lead- ing providers of mechanical pipe-joining About Victaulic systems, how do International Standards contribute to success at Victaulic ? Founded in 1925, Victaulic is a leading producer of mechanical pipe-joining systems. It John F. Malloy : Victaulic is a global is the originator of the grooved pipe-joining system, which was conceived during World organization. We have manufacturing War I to make laying temporary wartime overland steel pipelines quicker and easier. and support centres located in countries throughout the world, including Australia, The grooved piping method – which dramatically reduces the amount of installation time Belgium, Canada, China, Dubai, India, and reduces total installed costs compared to welding, threading and flanging – is now the Mexico, Poland and the United States. Our predominant global method for the assembly of heating, ventilation and air conditioning products are used in countries all over the (HVAC), plumbing and fire protection piping systems. In addition to commercial buildings, globe and in markets ranging from oil and Victaulic products are used in utility and process piping applications in some of the world’s gas to mining, power generation, water most demanding markets, including oil, gas and chemical, mining, power generation, treatment, marine and commercial building. water and wastewater treatment , and military and marine systems. Headquartered in Easton, Pennsylvania, USA, Victaulic has manufacturing and distribution International Standards facilities worldwide and employs approximately 4 000 people. For more information, are part of the Victaulic visit www.victaulic.com. Photo : Courtesy of Victaulic difference. been granted oversight authority. Regula- single set of criteria that is acceptable to all market. Global relevance is key to ensuring tions often reference relevant standards, technical committee members, and yet still that products can pass all applicable tests, The nature of our business and the where some type of performance or other meets the local code or laws of the country be sold and distributed around the world, breadth of markets in which we operate acceptance criteria may require validation or jurisdiction they represent. and function properly in all applications. require a global perspective. International by an independent third-party examiner or A manufacturer benefits greatly when Standards are part of the Victaulic differ- testing organization. they can economically produce a single ence. As we design and develop solutions, When ISO standards are The relevant standards provide guiding product or component that complies with it is important that we adhere to, or even exceed, these standards to support customers principles for the qualification of a process, an International Standard adopted and used harmonized and widely product or system, and incorporate input by a wide range of supporting countries. adopted, manufacturers worldwide in any industry we serve. It is from a wide range of stakeholders. When ISO The technical committee developing the equally important that we be involved in standards are harmonized and widely adopted, standard strives to reach consensus as to can shorten the time to organizations such as ISO that are helping market. a manufacturer like Victaulic can shorten the the specific tests that should be included, to propel these industries forward in terms time to market by eliminating redundancies in and what is most sensible for the global of better quality, safety and protection. testing and qualification. We also capitalize Each country has its own standards on the global consistency the standard affords and regulations. The complexity of those to our international operations. regulations varies from one country to another, and can also vary from region to region within a country. The harmonization of these individual performance criteria It’s important into a single, globally relevant standard that we be involved can significantly increase our company’s in organizations like ISO. operating efficiency. As such, it is very important that a company like ours, which continues to I foresee Victaulic becoming more expand globally, have direct input into the involved with the development of, and development of International Standards. By participation in, ISO standards because participating in ISO technical committees, they are looked upon in many countries we have the opportunity to influence the Photo : Courtesy of Victaulic as the building blocks upon which other development or revision of these standards, Victaulic designs and develops solutions that incorporate ISO standards to support customers standards are developed. and introduce the type of technology that worldwide. a company like Victaulic is employing in ISO Focus+ : As product testing requires its products. development of International Standards, and services. How do standards play a role considerable time and money, how can Until those International Standards are we gain a better understanding of local in regulations ? How do International International Standards contribute to fully developed and adopted, we need practices, laws and regulations, as well as Standards for conformity assessment increasing efficiency ? Can you give us a to be completely knowledgeable about a market and cultural considerations. benefit the global operations of Victaulic ? few examples ? wide range of local codes and standards, and whether or not our current materials ISO Focus+ : Regulation and conformity John F. Malloy : Regulations are typically John F. Malloy : International Standards Photo : Courtesy of Victaulic and technology can be incorporated within with standards are crucial to ensure the government-mandated legislation, and are contribute to efficiency by harmonizing By adopting ISO standards globally, Victaulic is able to consistently manufacture products that the scope of these documents. Through the safety, quality and efficiency of products enforced by specific agencies that have test requirements. Their intent is to have a meet International Standards. 4 ISO Focus + January 2013 ISO Focus + January 2013 5
  • 5. a Guest Interview At Victaulic, a key portion of our busi- of International Standards to innovation ? Because of the need to ensure harmo- Originally, certification to ISO 9001 ness is the design and development of fire Is there a right moment for the develop- nization, consensus building and global was viewed as an important part of our protection systems components, including ment of standards for new technologies ? relevance, the introduction of new tech- European sales portfolio. However, in more sprinklers, couplings, fittings, valves, alarm nologies must be timed appropriately. recent times, this certification has become John F. Malloy : ISO, through its devices, accessories and pipe preparation This can be critical to those manufacturers an invaluable asset in terms of how our standards development process, seeks tools. Our Director of Global Regulatory who may have patent concerns, or may operations are viewed by the many regula- to promote innovation. As members Compliance, Len Swantek, chairs ISO not have sufficient field history to support tory auditing bodies. of ISO technical committees (TC), we technical committee ISO/TC 21, Equipment the introduction of such technologies on a are encouraged to introduce and share for fire protection and fire fighting, subcom- global scale. However, many companies technology or new materials. There is a mittee SC 5, Fixed firefighting systems using with proven expertise and statistical data In more recent times, certain level of “ cross-training ” during water. The committee takes input from to back up their work often take the lead committee sessions that provides a new ISO 9001 certification global manufacturers, testing authorities, in introducing new materials, technology understanding for those delegates who has become installers, fire code enforcement officials or scientific breakthroughs. may not have the same level of expertise and others. These organizations bring their an invaluable asset. or market experience in their home region. unique perspective to the committee on how ISO Focus+ : What are the benefits of they test products and view the advancement getting involved in international stand- of the global fire safety industry. ardization ? Can you tell us about some of We have found that having a quality You quickly realize the areas in which Victaulic participates ? management system certified to ISO 9001 ISO Focus+ : Since its establishment in that you are all there for provides other external auditing bodies with John F. Malloy : As I previously men- 1925, Victaulic has prided itself on innova- the common good. a well-organized structure to follow in their Photo : Courtesy of Victaulic tioned, Victaulic is active on ISO technical tion. What in your view is the contribution own auditing process. This reduces auditing As building and construction codes evolve, Victaulic takes an active role in helping shape committee ISO/TC 21/SC 5. Through our time and enables a multitude of regulators the standards that impact performance, quality, safety and protection. participation on SC 5 and, more directly, to quickly check those key elements that on the US Technical Advisory Group have the greatest impact on product and (USTAG), we play a role in shaping fire process control. safety standards that affect the most criti- Additionally, the ISO 9001 certification is cal components and qualification methods. widely recognized by testing organizations Ultimately, our contribution − like that of and labs, and the process we went through others − hopefully improves the quality and to achieve this, gives them an added level reliability of fire protection products and of assurance. Achieving and maintaining life safety systems in general. certification to ISO 9001 is not an easy task, but it certainly lends credibility to an organization like Victaulic, which Our TC and SC manufactures and distributes its products members are focused worldwide. In addition to our QMS certification, we on life safety and loss have taken steps to ensure that we control prevention. the quality of every component of our products. At Victaulic, we are vertically integrated in our manufacturing processes There are also a number of intangible ben- to ensure maximum quality control from Photo : Courtesy of Victaulic efits. Interacting with delegates from countries the development phase through to the com- Qualification testing is a key function in determining individual component durability that makes all over the world provides a well-rounded mercialization of our solutions.   up the overall performance of the end device or complete system. and balanced perspective. You learn of their challenges and the solutions they employ. We share knowledge, cultural experiences, and numerous unique perspectives and, in many cases, it sparks great friendships. At the end of the day, the technical committee members are all trying to save lives, protect property, and minimize risk. You quickly realize that you are all there for the common good. ISO Focus+ : What is the value of man- agement system standards like ISO 9001 ? John F. Malloy : Our quality manage- ment system (QMS) certification, which Photo : Courtesy of Victaulic Photo : Courtesy of Victaulic we achieved in the late 1980s, has become Photo : Courtesy of Victaulic Fire safety standards incorporate a wide Victaulic openly collaborates on system design and product applications to the benefit of other a key element in our overall regulatory Victaulic views qualification testing to exacting specifications as the most important output of range of laboratory data obtained by ISO TC delegates who may have less technical expertise in their home region. operations. developing concise and globally relevant standards. replicating known field scenarios. 6 ISO Focus + January 2013 ISO Focus + January 2013 7
  • 6. a Special Report Building smart cities How ISO standards contribute by Sandrine Tranchard Half of humanity today lives in cities. The world’s cities are grow- ing as people move from rural areas in search of jobs and opportuni- ties to improve their lives and create a better future for their children. According to the United Nations, by ISO standards can be used to tackle 2030, six out of every 10 people will live many urban challenges by supporting in a city, and by 2050, this will increase to sustainable development. They can also, seven out of 10 people. Currently, around at a micro-level, provide requirements half the world’s inhabitants live in cities of for monitoring technical and functional between 100 000 and 500 000 people, and performance. They take into account good nearly 10 % live in megacities [cities with business practice and optimal management a population of over 10 million, as defined of resources, while helping to monitor by Human Settlements Programme (UN and thus reduce environmental impact. HABITAT)]. Governments, municipalities and the Waste, sewage and air pollution are public at large can use International Stand- among the major problems. Other risks ards to meet the needs of city dwellers in include disease. Cities promote greater a rapidly urbanizing world. They can help interaction between people than rural areas, tackle climate change, address security and which also increases the risk of contagion. transport issues, and ensure the quality of Security is another concern. Studies water services, even in disasters. have shown that the crime rate in cities is The following Special Report on smart higher and the chances of being arrested cities gives an overview of the major and punished are lower. Finally, the high concerns of cities today and how ISO concentration of people results in traffic standards provide the support for better, congestion and longer commuting times, healthier and safer city living. It highlights whether by vehicle or on foot. how International Standards contribute to Cities, however, may also have a posi- building smart cities by improving energy tive influence on the environment. UN efficiency, increasing safety, planning HABITAT has suggested that city living sustainable urban development, develop- may be the best solution for dealing with ing reliable road networks and effective the rising population. This is because cities means of transportation, reducing pollution concentrate human activity into one place, and dealing with water and wastewater limiting the geographical spread of environ- management.   mental impacts. This can only be achieved, however, if urban planning is improved and Sandrine Tranchard is a Communications Officer, city services are properly maintained. ISO Central Secretariat. 8 ISO Focus + January 2013 ISO Focus + January 2013 9
  • 7. a Special Report Sustainable communities Together for a better world by Jacques Lair and Christian Bougeard A tsunami can cause lasting disruption in the economic activity of a country like Japan and affect its citizens’ daily lives in cities and local communities for a long time. A hurricane can hamper recovery of an island that has been devastated by an earthquake (Haiti) and leave one of the most modern cities in the world (New York City, USA) and its surroundings paralyzed. Extensive exploitation of forests or plant species, such as soya or palm oil, can destroy ecosystems and threaten Increased participation traditional ways of life. From these examples, the need to anticipate in ISO/TC 268 and assess project sustainability is self-evident. Although recently established in March 2012, technical committee ISO/TC 268, Governmental authorities, international – General principles and requirements, by Sustainable development in communities, organizations and non-profit associations building on ISO 26000:2010, Guidance on attracts considerable interest as have identified the scale of the challenge and social responsibility. Another standard under development in evidenced by the number and diversity have developed programmes individually to the technical committee’s work programme of its members : meet their own objectives and needs. The consequent proliferation of benchmarks is ISO 37120, Sustainable development • 14 participating countries : Austria on sustainable development and planning and resilience of communities – Global city (ASI), Belgium (NBN), Canada (SCC), – whether developed within the framework indicators for city services and quality of China (SAC), Denmark (DS), France urban infrastructures around the world, The future ISO 37101 management system of the United Nations system, by the World life, which will help harmonize performance which will serve as a basis for the devel- standard – will then serve as a basis for the (AFNOR), Germany (DIN), Japan (JISC), Bank or by the Organisation for Economic indicators in these fields. opment of the future ISO 37151 standard development of specific implementation Netherlands (NEN), Senegal (ASN), Co-operation and Development, or private South Africa (SABS), Spain (AENOR), on harmonized metrics for benchmarking standards tailored to communities. These certification systems such as BREEAM Sweden (SIS) and United Kingdom (BSI) smartness of infrastructures. may be as diverse as a business centre in Communities, Casbee City, HQE Amé- Sustainable development an industrialized country, a rural area in nagement or LEED Neighborhood – has projects are flourishing • 16 observer countries : Argentina A family of standards a developing country, a mountain area, led to the creation of technical committee (IRAM), Australia (SA), Brazil (ABNT), a seaside resort or even an indigenous or all around the world. A number of mirror committees bringing ISO/TC 268, Sustainable development in Colombia (ICONTEC), Czech Republic nomadic community. communities. (UNMZ), Egypt (EOS), Finland (SFS), together the best experts from all member ISO 37101 is being developed by ISO/TC India (BIS), the Republic of Korea bodies are being set up. They will provide 268/WG 1, Management Systems Standards Finally, ISO/TC 268 also has a subcom- ISO/TC 268 with information on the state A common language mittee dedicated to smart urban infrastruc- (KATS), Malaysia (DSM), Norway (SN), of the art in sustainable development and tures, subcommittee SC 1, Smart community Singapore (SPRING SG), Switzerland Sustainable development projects in rural planning, and on the needs and expectations infrastructures, with two preliminary items (SNV), Thailand (TISI), United Arab of the various communities throughout or urban areas are flourishing all around the already included in its work programme : Emirates (ESMA) and USA (ANSI). the world. world. Stakeholders are confused because there is no international consensus on the ISO/TR 37150, a technical report on smart evaluation of community projects from cra- dle to grave, hence the need for International A priority will be Standards on sustainable development and to develop a common resilience in communities. A priority will be to develop a common language for all language for all stakeholders and thereby stakeholders. contribute to greater clarity and harmoni- zation in this field. This is why a manage- ment system standard is vital. ISO/TC 268 Drawing on the example of the ISO 14000 will thus focus on the development of a environmental management series, management system standard, ISO 37101, ISO/TC 268 will develop a large family Sustainable development and resilience of standards and other deliverables on of communities – Management systems sustainable development in communities. 10 ISO Focus + January 2013 ISO Focus + January 2013 11
  • 8. a Special Report Green buildings The draft technical report on metrics for benchmarking smart urban infrastructures developed within the scope of ISO/TC 268/ SC 1/WG 1, which is convened by Yoshiaki Ichikawa (Hitachi Electronics), inventories the various metrics used around the world. It identifies commonalities, contradictions and gaps and sets a roadmap which will be particularly useful when drafting the future standard. Cities will be better able to share their experience and knowledge. To foster consensus among interested of their permanence or their capacity parties at all stages in the development of to face unexpected events and to return a project – conception, operation and end- to normal within a reasonable time. of-life – it is essential for communities and This is what we would like to address will notably contribute to the evolution of in the standard. cross-sector, multidisciplinary, life cycle and global costing policies. Improved knowledge sharing Consensus building Laying tomorrow’s foundations today The draft standard on urban indicators ISO/TC 268 will thus lay the foundation developed within the scope of ISO/TC 268 for an international consensus on principles working group WG 2, Urban indicators, and approaches that each “ community ” by Dick van Dijk, Essam E. Khalil, Egil Öfverholm, Jonas Santesson and Stephen Turner convened by Patricia McCarney (Univer- will be able to replicate and adapt to its sity of Toronto), aims for a harmonization own needs and specificities. of terminology, indicators and methods. Cities adopting this standard will then be This will never prevent the above- mentioned disasters from occurring, but let Expectations about what buildings should be like have dramatically The SCs take into account the different specifications, challenges and innovations better able to share their experience and us hope that it will help better anticipate changed over time. Now the industry must strive to meet demands knowledge. Besides, comparative analy- them, limit their financial, environmental in the building industry. For example, a for functionality, comfort and design together with environmental newcomer for building standardization is ses will help them assess their respective and human costs and, most importantly, performance levels, which will encourage speed up restoration of normal living sustainability and energy efficiency. ISO has developed a toolbox sheep wool insulation – a renewable mate- a healthy competitive spirit. conditions.   of practical state-of-the-art International Standards to meet today’s rial offering good thermal and acoustic building challenges. insulation performance as well as protec- tion against fire. In contrast to some other insulation types, wool’s uniquely high More than 100 building standards have moisture absorption is not compromised About the authors been developed by ISO technical commit- by its isolating performance. for sustainable development in communities. tees ISO/TC 163, Thermal performance and It will address two aspects which are today Jacques Lair Christian energy use in the built environment, and somewhat neglected in existing deliverables : is the Chair of Bougeard is ISO/TC 205, Building environment design. ISO/TC 205 • The specific notion of “ community ” : ISO/TC 59/SC 17, Convenor of the These standards help define, calculate and we believe that beyond the pure prop- and ISO/TC 163 Sustainability in ISO/TC 268/WG 1, test building elements, while addressing erty or infrastructure aspect often cov- buildings and civil Management sys- environmental concerns. Design and build- collaborate closely. ered by urban development standards, engineering works. tems standards for ing operation issues are also addressed by the community notion should not refer He is an engineer sustainable devel- the committees. to the territories to which human groups and a former opment in commu- At the other extreme of the spectrum relate, but to the actual human groups senior executive of nities. Since 2000, are high-tech insulation materials such as themselves and their interactions with Innovative insulation construction, building and civil engineer- he is President and CEO of Architectes vacuum insulation panels (VIPs), which their environment. ing companies. He has been a member Ingénieurs Associés (AIA Group). He Three ISO/TC 163 subcommittees (SCs) have very low thermal conductivity. Thin, • The notion of resilience : the snap- of the bureau and executive committee has an Engineering PhD from the École are responsible for the standards that define, VIC-based walls can help to maximize shot at a particular point in time of the of the Fédération Française du Bâtiment Centrale, Paris, France, and a Master’s calculate and test building elements, which usable interior space and offset high land actions taken to address sustainable (French Building Federation). degree in Architecture from the École des are essential for ensuring the energy effi- prices, and can be useful in the thoughtful development does not give a clear idea Beaux Art UPA, Versailles, France. ciency of buildings. renovation of culturally historic buildings. 12 ISO Focus + January 2013 ISO Focus + January 2013 13