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Policy-driven control of unstructured desktop information




© 2009 FileTek, Inc. All rights reserved.
 FileTek, Inc. is a premier provider of large-scale data
      management and information governance
      solutions, enabling organizations, worldwide
      and across multiple industry segments,
      to efficiently manage, rapidly access,
      and effectively govern their ever-
      growing volume of enterprise data.
     Global 2000 customers include the Met Office, The
      National Archives of the UK, Citigroup, Union Bank of
      California, Edward Jones and AT&T.


© 2009 FileTek, Inc. All rights reserved.                       Slide 2
 Content proliferation everywhere – on
     workstations, laptops, and file shares
    Difficulty defining and implementing effective records
     management policies and retention schedules
    Escalating cost of data ownership –
     storage, eDiscovery, and compliance management
    User reluctance to adopt records management tools
     and participate in the process

© 2009 FileTek, Inc. All rights reserved.                     Slide 3
 The last mile for records
                                              management
                                             Exponential growth of
                                              unstructured content
                                             Problem area for litigation
                                              preparedness



© 2009 FileTek, Inc. All rights reserved.                                 Slide 4
quot;No one wants to be the
   next Morgan Stanley.quot;
   George Socha, Jr.




                                            Legal hold notice alone
                                            is not reasonable.
     “There is a                            NTL, Inc. SEC Lit. (SDNY 2007)
     perfect storm
     brewing in the sea
     of discovery. “
     National Law Journal
     9/4/08




© 2009 FileTek, Inc. All rights reserved.                         Slide 5
Provides Information Governance
               Where Organizations are Most Vulnerable –
                       at the Network’s “Edge”



                                                                  Proactive
                                       Retention                 eDiscovery
             Compliance                            Disposition




© 2009 FileTek, Inc. All rights reserved.                                     Slide 6
 Initiates compliance support
         at record creation, including
         record declaration and
         classification
        Files records automatically
         in the repository of record
        Extends full compliance
         support to offline users



© 2009 FileTek, Inc. All rights reserved.   Slide 7
 Assigns retention
                                              categories automatically
                                             Maps retention
                                              assignments to existing
                                              policy schema




© 2009 FileTek, Inc. All rights reserved.                                Slide 8
 Enforces disposition to convenience
                                        copies on desktops, laptop, file
                                        shares, and secondary repositories
                                       Meets DOD 5015 standards
                                       Mitigates “smoking gun” risk
                                       Automatically suspends disposition
                                        during a litigation hold


© 2009 FileTek, Inc. All rights reserved.                                     Slide 9
 Proactively culls irrelevant content
                                             Applies Litigation Hold to the “Edge”
                                             Provides asset ID
                                              tagging, comprehensive
                                              metadata, and reporting
                                             Supports a forensically sound
                                              presentation


© 2009 FileTek, Inc. All rights reserved.                                            Slide 10
Gap in the Model:
                                    Internal                  External
                                  • IT audience             • Legal audience
                                     Inside firewall            Outside firewall
                                  • Compliance focus        • Production focus
                                  • Internal software       • External software

                                          Trusted Edge helps organizations with:
                                        Information Management, Identification,
                                               Preservation, and Collection.

      IT Driven Tools                                             Legal Driven Tools

© 2009 FileTek, Inc. All rights reserved.                                              Slide 11
Repository X



                                                                               ?
                                                               IT Department

                                                                            ?
      Accounting
                                                                          ??
                                                                          ??
                                                                          ?
                                            Repository Y

      Sales &
      Marketing
                                                           Where are the convenience copies?
                                            Repository Z
                                                           Who owns them?
      Human                                                How can they be locked down or
      Resources
                                                           deleted according to policy?


                               Preserves investments in the existing infrastructure
    Federated
                               Does not impact end-user processes
    Storage
                               Creates a central “repository of record”


© 2009 FileTek, Inc. All rights reserved.                                             Slide 12
Workstations, Laptops
   File Shares

                                                            Policies
                                                                        1                     Trusted Edge
                                                                                              Admin Server
                                                        3
                                                                                              and Database
                 Identify Custodian and                                                       (MS SQL Server or
                   Execute Legal Hold                                            4            Oracle 9)



                                          Disposition

   Email
   Documents
                                                                ECM Repository
                                    2
   Files
                                                                MS SharePoint
                                                                Open Text Livelink
                         Documents, Files, E
                                                                Symantec Enterprise Vault™
                         mails
                                                                IBM Content/Records Manager
                                                                WebDAV and file shares




© 2009 FileTek, Inc. All rights reserved.                                                               Slide 13
© 2009 FileTek, Inc. All rights reserved.   Slide 14
Problems                           Trusted Edge ICE Solution
    1. Often, many critical files were      1. FinServ archived all critical files to
       never archived to the ECM               their proper place in the ECM
       repository.                             repository.

    2. At the same time, too many           2. By classifying records at creation, FinServ
       irrelevant files were archived.         proactively culled non-relevant data,
                                               data, thereby reducing storage and
                                               thereby reducing storage and eDiscovery
                                               eDiscovery costs.
                                               costs.
    3. Files created by mobile laptop       3. Trusted Edge captured files created by
       users working offline were              offline mobile users and automatically
       never uploaded.                         uploaded them on reconnect.

    4. Management felt ill-prepared         4. FinServ mitigated litigation risk and
       for litigation and eDiscovery.          enhanced eDiscovery preparedness.


© 2009 FileTek, Inc. All rights reserved.                                               Slide 15
 Extends centralized, policy-driven document control and
            legal hold management to all enterprise
            desktops, laptops, and workstations, whether network-
            connected or offline
           Supports a federated storage architecture
           Empowers organizations to fulfill their legal obligation to
            preserve critical content
           Proactively classifies, tags, and defines email and document
            retention at creation
           Provides a holistic approach to
            compliance, retention, disposition, and legal hold
           Delivers a cost-correct ROI with a proactive, best practices
            approach to eDiscovery


© 2009 FileTek, Inc. All rights reserved.                            Slide 16

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Trusted Edge - Information Governance

  • 1. Policy-driven control of unstructured desktop information © 2009 FileTek, Inc. All rights reserved.
  • 2.  FileTek, Inc. is a premier provider of large-scale data management and information governance solutions, enabling organizations, worldwide and across multiple industry segments, to efficiently manage, rapidly access, and effectively govern their ever- growing volume of enterprise data.  Global 2000 customers include the Met Office, The National Archives of the UK, Citigroup, Union Bank of California, Edward Jones and AT&T. © 2009 FileTek, Inc. All rights reserved. Slide 2
  • 3.  Content proliferation everywhere – on workstations, laptops, and file shares  Difficulty defining and implementing effective records management policies and retention schedules  Escalating cost of data ownership – storage, eDiscovery, and compliance management  User reluctance to adopt records management tools and participate in the process © 2009 FileTek, Inc. All rights reserved. Slide 3
  • 4.  The last mile for records management  Exponential growth of unstructured content  Problem area for litigation preparedness © 2009 FileTek, Inc. All rights reserved. Slide 4
  • 5. quot;No one wants to be the next Morgan Stanley.quot; George Socha, Jr. Legal hold notice alone is not reasonable. “There is a NTL, Inc. SEC Lit. (SDNY 2007) perfect storm brewing in the sea of discovery. “ National Law Journal 9/4/08 © 2009 FileTek, Inc. All rights reserved. Slide 5
  • 6. Provides Information Governance Where Organizations are Most Vulnerable – at the Network’s “Edge” Proactive Retention eDiscovery Compliance Disposition © 2009 FileTek, Inc. All rights reserved. Slide 6
  • 7.  Initiates compliance support at record creation, including record declaration and classification  Files records automatically in the repository of record  Extends full compliance support to offline users © 2009 FileTek, Inc. All rights reserved. Slide 7
  • 8.  Assigns retention categories automatically  Maps retention assignments to existing policy schema © 2009 FileTek, Inc. All rights reserved. Slide 8
  • 9.  Enforces disposition to convenience copies on desktops, laptop, file shares, and secondary repositories  Meets DOD 5015 standards  Mitigates “smoking gun” risk  Automatically suspends disposition during a litigation hold © 2009 FileTek, Inc. All rights reserved. Slide 9
  • 10.  Proactively culls irrelevant content  Applies Litigation Hold to the “Edge”  Provides asset ID tagging, comprehensive metadata, and reporting  Supports a forensically sound presentation © 2009 FileTek, Inc. All rights reserved. Slide 10
  • 11. Gap in the Model: Internal External • IT audience • Legal audience Inside firewall Outside firewall • Compliance focus • Production focus • Internal software • External software Trusted Edge helps organizations with: Information Management, Identification, Preservation, and Collection. IT Driven Tools Legal Driven Tools © 2009 FileTek, Inc. All rights reserved. Slide 11
  • 12. Repository X ? IT Department ? Accounting ?? ?? ? Repository Y Sales & Marketing Where are the convenience copies? Repository Z Who owns them? Human How can they be locked down or Resources deleted according to policy?  Preserves investments in the existing infrastructure Federated  Does not impact end-user processes Storage  Creates a central “repository of record” © 2009 FileTek, Inc. All rights reserved. Slide 12
  • 13. Workstations, Laptops File Shares Policies 1 Trusted Edge Admin Server 3 and Database Identify Custodian and (MS SQL Server or Execute Legal Hold 4 Oracle 9) Disposition Email Documents ECM Repository 2 Files MS SharePoint Open Text Livelink Documents, Files, E Symantec Enterprise Vault™ mails IBM Content/Records Manager WebDAV and file shares © 2009 FileTek, Inc. All rights reserved. Slide 13
  • 14. © 2009 FileTek, Inc. All rights reserved. Slide 14
  • 15. Problems Trusted Edge ICE Solution 1. Often, many critical files were 1. FinServ archived all critical files to never archived to the ECM their proper place in the ECM repository. repository. 2. At the same time, too many 2. By classifying records at creation, FinServ irrelevant files were archived. proactively culled non-relevant data, data, thereby reducing storage and thereby reducing storage and eDiscovery eDiscovery costs. costs. 3. Files created by mobile laptop 3. Trusted Edge captured files created by users working offline were offline mobile users and automatically never uploaded. uploaded them on reconnect. 4. Management felt ill-prepared 4. FinServ mitigated litigation risk and for litigation and eDiscovery. enhanced eDiscovery preparedness. © 2009 FileTek, Inc. All rights reserved. Slide 15
  • 16.  Extends centralized, policy-driven document control and legal hold management to all enterprise desktops, laptops, and workstations, whether network- connected or offline  Supports a federated storage architecture  Empowers organizations to fulfill their legal obligation to preserve critical content  Proactively classifies, tags, and defines email and document retention at creation  Provides a holistic approach to compliance, retention, disposition, and legal hold  Delivers a cost-correct ROI with a proactive, best practices approach to eDiscovery © 2009 FileTek, Inc. All rights reserved. Slide 16