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City of Dania Beach
                                             Fire-Rescue Department
                                         “Advancing Service Through Caring “


To:     J.R. Fernandez, Fire Chief
From: Michael Cassano, Deputy Fire Chief
Date:   October 13, 2010
Re:     Monthly Report – September 2010



Chief Fernandez, provided herein is the monthly report for September 2010. I have additionally provided within this
report, comparative September data over the previous several years. The report focuses on all aspects of; Emergency
Operations, Administration, and Customer Service. Information provided in this report was taken from various data
elements that are continually reviewed with respect to overall; productivity, timeliness, service delivery benchmarks,
NFPA recommendations, and Insurance Service Organization (ISO) standardization requirements.

PILLARS: OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, FISCAL RESPONSIBILITY


                                Emergency Responses
                    Total Calls For Service September 2010 = 583
                                     Total Calls For Service September 2009 =577

                                                 Emergency
                                                  Medical
                                                   77%




                                 Fires and                      Service/Good
                                 Hazards         Fire Alarms
                                                                   Intent
                                    3%                7%
                                                                    13%




 Page 1
PILLARS: OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, FISCAL RESPONSIBILITY

The continuation of automatic aid assessments shows a ”trending up” of given aid from year to year and
remains off balanced as far as reciprocal totals, keeping in mind however that the need for multiple units and
additional personnel minimally assigned (NFPA / ISO recommendations) to every fire response can only be
made with the assistance of Hollywood Fire Rescue.




                                                   Automatic Aid
                                        September 2010 Given 122 Received 85
                                        September 2009 Given 95 Received 112

                160
                140
                120
                100                                                                           Given
                 80                                                                           Received
                 60
                 40
                 20
                  0
                      Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov




PILLAR: FISCAL RESPONSIBILITY, HEALTH WELLNESS, & SAFETY
FIRE PREVENTION & LIFE SAFETY DIVISION: Presented below are the Fire Prevention Division productivity figures

for September 2010, with previous year comparatives for trending assessment purposes. The report which tracks a

current “turn-around-time” for plan reviews, has reached a “customer friendly” processing rate of a plan review done in

just one day!

Inspected Properties:

2010:    266

2009:    359

2008:    243




2       Page
Square Footage Reviewed        # Plans         Time Spent              Turn-around Time Back to Customer

2010:     893,693                        39                   39 hrs                 1.1 Days

2009:    1,113,067                       51                   34 hrs                 2.7 Days

2008:    1,269,884                       51                   65 hrs                 2.1 Days



Fees:

Submitted September to Finance (without impact fees / matches H.T.E.):

2010:    $24,000.00

2009:    $23,000.00

2008:    $19,000.00

GRANT AWARD STATUS:

         SAFER GRANT: Human Resource Department processed offer letters for a starting date of October 11th 2010.
         In all 9 SAFER Grant employees hired, 3 employees hired as replacements for personnel who had retired
         during the past budget year.

         MEDICAL CARTS: The manufacturing of both medical carts will be completed over the next two months.

         Video Laryngoscopes: Completed “Competency Based Training” (CBT) for all paramedic personnel through
         the regional training representative, Ambu. The equipment is designed to allow for full visualization of upper
         airway anatomic structures, thereby improving overall success rates for oral intubation, equipment has now
         been placed into service on both first out rescue units.




3       Page
PILLARS: OPERATIONAL IMPROVEMENT, PROFESSIONAL DEVELOPMENT
    The total training hours for personnel, continues to track at three to five times the

    hours seen for the same number of personnel during calendar year 2005.




                                                                TRAINING
                                    Operational Improvement
              Pillar:               Professional Development
                                    Customer Service / Community Outreach

             September 2009 Total Hours: 1420                           September 2010 Total Hours: 1313
                         Fire/ISO
                           84%                                         Fire/ISO
                                                                         83%


                                                                                                                EMS
                  Other                                                                                          9%
                   6%                                                  Other
                                          EMS
                                                                        8%
                                          10%

                  Fire              EMS            Other                     Fire            EMS           Other

                                                Probationary                              Crime Scene
            Officer Training    Medical CEU       Training             Officer Training                 Staff Meeting
                                                                                           Awareness

                                                                                                          Trip Tix
                                                 Course and            Haz Mat Training   Auto Pulse
              Equipment           Airway                                                                  Training
                                                Design Class
               Training         Management
                                                                       Premise Survey’s                  Equipment
             Night Rit Drill                                                                            Maintenance
                                                Staff Meeting

                                                                         EO Training
             Fire Preplans

                                                                        Saw Training
             SOG Review




4    Page
PILLAR: FISCAL RESPONSIBILITY
           EMERGENCY MEDICAL SERVICES TRANSPORT FIGURES REPORT

                                   Transport Totals
                  4,000                                      3,462
                            3,283       3,377     3,316                3,286
                                                                                  3,021    3,073
                  3,000

                  2,000

                  1,000

                    -
                           FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FYTD                    FYTD
                                                                   2009                    2010



                            Collections/Deposits Analysis
                 $900,000                   $808,781 $789,756 $798,741 $820,252
                 $800,000           $734,236                                   $720,545
                 $700,000    $608,137
                 $600,000
                 $500,000
                 $400,000
                 $300,000
                 $200,000
                 $100,000
                     $-
                                  FY       FY          FY       FY        FY         FY     FYTD
                                 2004     2005        2006     2007      2008       2009    2010



                                   Transport Comparison by M onth
                 350
                 300
                 250
                 200
                 150
                 100
                  50
                   0
                             v



                                           n




                                                                         n

                                                                                 l
                                    c




                                                                                g
                                                              r
                                                   ar
                                          b




                                                                               pt
                     ct




                                                            ay



                                                                              Ju
                                                           Ap
                          No



                                        Ja




                                                                       Ju
                                 De




                                                                             Au
                                        Fe




                                                                             Se
                    O




                                                  M



                                                          M




                                        FY 2007   FY 2008    FY 2009    FY 2010




5   Page
Fiscal Year Comparison

            $900,000
                                                                           $764,587
            $800,000                $720,545
            $700,000
            $600,000
            $500,000
            $400,000
            $300,000
            $200,000
            $100,000
                $-
                                   FYTD 2010                              FYTD 2009




                       Monthly Collection Comparison for FY05 - Present
             $120,000

             $100,000
              $80,000
              $60,000

              $40,000
              $20,000
                   $0
                                          ay
                                           n




                                           n

                                                                                  l
                         ov

                                  ec




                                                                                 g
                          ct




                                          ar




                                                                                pt
                                           r
                                           b




                                                                           Ju
                                        Ap
                                       Ja




                                        Ju
                                        Fe




                                                                             Au
                       O




                                                                             Se
                                        M
                        N

                                 D




                                        M




                       FY 2005    FY 2006      FY 2007      FY 2008      FY 2009        FY 2010




                                            BLS & ALS Ratios
           100%
                                                                            73%             77%
           80%                    66%          65%              66%
                       64%
           60%
                  35%            33%         34%           32%
           40%                                                           26%
                                                                                         21%
           20%
                           1%          1%          1%             2%               1%             2%
            0%
                  FY 2005        FY 2006     FY 2007        FY 2008      FY 2009          FY 2010

                                             BLS         ALS1     ALS2




6   Page
Charge Mix



                                                            Medicare
                                         Self Pay            25%
                                          32%



                                                            Medicaid
                                          Insurance          21%
                                             22%




                                                    Payor Mix



                                                Self Pay
                                                  6%            Medicare
                                                                 30%



                                       Insurance
                                          53%                   Medicaid
                                                                 11%




The September 2010 Report is submitted herein for your review and comment.

Respectfully submitted,



Michael Cassano, Deputy Fire Chief




7    Page

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Dania Beach Fire Department Monthly Report Highlights September 2010 Data

  • 1. City of Dania Beach Fire-Rescue Department “Advancing Service Through Caring “ To: J.R. Fernandez, Fire Chief From: Michael Cassano, Deputy Fire Chief Date: October 13, 2010 Re: Monthly Report – September 2010 Chief Fernandez, provided herein is the monthly report for September 2010. I have additionally provided within this report, comparative September data over the previous several years. The report focuses on all aspects of; Emergency Operations, Administration, and Customer Service. Information provided in this report was taken from various data elements that are continually reviewed with respect to overall; productivity, timeliness, service delivery benchmarks, NFPA recommendations, and Insurance Service Organization (ISO) standardization requirements. PILLARS: OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, FISCAL RESPONSIBILITY Emergency Responses Total Calls For Service September 2010 = 583 Total Calls For Service September 2009 =577 Emergency Medical 77% Fires and Service/Good Hazards Fire Alarms Intent 3% 7% 13% Page 1
  • 2. PILLARS: OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, FISCAL RESPONSIBILITY The continuation of automatic aid assessments shows a ”trending up” of given aid from year to year and remains off balanced as far as reciprocal totals, keeping in mind however that the need for multiple units and additional personnel minimally assigned (NFPA / ISO recommendations) to every fire response can only be made with the assistance of Hollywood Fire Rescue. Automatic Aid September 2010 Given 122 Received 85 September 2009 Given 95 Received 112 160 140 120 100 Given 80 Received 60 40 20 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov PILLAR: FISCAL RESPONSIBILITY, HEALTH WELLNESS, & SAFETY FIRE PREVENTION & LIFE SAFETY DIVISION: Presented below are the Fire Prevention Division productivity figures for September 2010, with previous year comparatives for trending assessment purposes. The report which tracks a current “turn-around-time” for plan reviews, has reached a “customer friendly” processing rate of a plan review done in just one day! Inspected Properties: 2010: 266 2009: 359 2008: 243 2 Page
  • 3. Square Footage Reviewed # Plans Time Spent Turn-around Time Back to Customer 2010: 893,693 39 39 hrs 1.1 Days 2009: 1,113,067 51 34 hrs 2.7 Days 2008: 1,269,884 51 65 hrs 2.1 Days Fees: Submitted September to Finance (without impact fees / matches H.T.E.): 2010: $24,000.00 2009: $23,000.00 2008: $19,000.00 GRANT AWARD STATUS: SAFER GRANT: Human Resource Department processed offer letters for a starting date of October 11th 2010. In all 9 SAFER Grant employees hired, 3 employees hired as replacements for personnel who had retired during the past budget year. MEDICAL CARTS: The manufacturing of both medical carts will be completed over the next two months. Video Laryngoscopes: Completed “Competency Based Training” (CBT) for all paramedic personnel through the regional training representative, Ambu. The equipment is designed to allow for full visualization of upper airway anatomic structures, thereby improving overall success rates for oral intubation, equipment has now been placed into service on both first out rescue units. 3 Page
  • 4. PILLARS: OPERATIONAL IMPROVEMENT, PROFESSIONAL DEVELOPMENT The total training hours for personnel, continues to track at three to five times the hours seen for the same number of personnel during calendar year 2005. TRAINING Operational Improvement Pillar: Professional Development Customer Service / Community Outreach September 2009 Total Hours: 1420 September 2010 Total Hours: 1313 Fire/ISO 84% Fire/ISO 83% EMS Other 9% 6% Other EMS 8% 10% Fire EMS Other Fire EMS Other Probationary Crime Scene Officer Training Medical CEU Training Officer Training Staff Meeting Awareness Trip Tix Course and Haz Mat Training Auto Pulse Equipment Airway Training Design Class Training Management Premise Survey’s Equipment Night Rit Drill Maintenance Staff Meeting EO Training Fire Preplans Saw Training SOG Review 4 Page
  • 5. PILLAR: FISCAL RESPONSIBILITY EMERGENCY MEDICAL SERVICES TRANSPORT FIGURES REPORT Transport Totals 4,000 3,462 3,283 3,377 3,316 3,286 3,021 3,073 3,000 2,000 1,000 - FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FYTD FYTD 2009 2010 Collections/Deposits Analysis $900,000 $808,781 $789,756 $798,741 $820,252 $800,000 $734,236 $720,545 $700,000 $608,137 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $- FY FY FY FY FY FY FYTD 2004 2005 2006 2007 2008 2009 2010 Transport Comparison by M onth 350 300 250 200 150 100 50 0 v n n l c g r ar b pt ct ay Ju Ap No Ja Ju De Au Fe Se O M M FY 2007 FY 2008 FY 2009 FY 2010 5 Page
  • 6. Fiscal Year Comparison $900,000 $764,587 $800,000 $720,545 $700,000 $600,000 $500,000 $400,000 $300,000 $200,000 $100,000 $- FYTD 2010 FYTD 2009 Monthly Collection Comparison for FY05 - Present $120,000 $100,000 $80,000 $60,000 $40,000 $20,000 $0 ay n n l ov ec g ct ar pt r b Ju Ap Ja Ju Fe Au O Se M N D M FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 BLS & ALS Ratios 100% 73% 77% 80% 66% 65% 66% 64% 60% 35% 33% 34% 32% 40% 26% 21% 20% 1% 1% 1% 2% 1% 2% 0% FY 2005 FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 BLS ALS1 ALS2 6 Page
  • 7. Charge Mix Medicare Self Pay 25% 32% Medicaid Insurance 21% 22% Payor Mix Self Pay 6% Medicare 30% Insurance 53% Medicaid 11% The September 2010 Report is submitted herein for your review and comment. Respectfully submitted, Michael Cassano, Deputy Fire Chief 7 Page