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The Ten
.comMandments
Jim Brady
Poynter Institute
June 6, 2011
The Ten
.comMandments
1. You shall not whine
– The old business model is dying.
– Resistance is futile. And not
smart.
– Your future readers/viewers
have grown up in a totally
different media environment.
– We need to figure out how to
survive in a disaggregated, open
media ecosystem.
The Ten
.comMandments
2. You shall be OF the web,
not just on the web
– Taking your publication and
plopping it on the web is not a
strategy.
– Be educated on how the web is
different
– Add new sources to your media
diet, i.e. mashable, PaidContent,
Poynter, etc.
The Ten
.comMandments
3. You shall take risks
– What bigger risk is there right
now than doing nothing?
– Try new things & understand
going in some will fail. Many
others will not.
– Being a fast follower is a
losing strategy in digital.
The Ten
.comMandments
4. You shall not be
‘platform-agnostic’
– All platforms are not created
equal.
– Do you want the same
information on your desktop,
iphone & Ipad?
– Create original content that
speaks to that platform.
– But it’s not all about creating
platform-specific content: it’s
more about how info is
assembled.
The Ten
.comMandments
5. You shall embrace new
tools
– tools themselves are not good
or bad. It’s what you make of
them.
– Stop thinking of them as
technical tools. They’re
journalistic tools.
– Think not just of tool, but why
it’s successful, and emulate
those characteristics.
– Examples: Social Media,
Location-based services,
The Ten
.comMandments
6. You shall understand the
business side
– This doesn’t mean doing business
work, just merely
understanding what your
challenges are.
– It means open communication.
Sales teams can’t sell what
they don’t know about.
– Don’t say ‘It’s not my problem.’
It’s everybody’s problem.
Pulitzer Prizes are not
accepted in place of rent.
The Ten
.comMandments
7. You shall have tangible
goals
– Decide what metrics are
important.
– Communicate them widely and
frequently.
– Have plans in place for when
goals are met -- or not met.
– So much of the new world is
unsettled. Good metrics are a
nice stabilizing force.
The Ten
.comMandments
8. You shall pick your spots
– The Web is niche. Most
newspapers and TV stations are
not good at niche.
– Decide what you want to win at,
and put the bulk of your
resources behind those things.
– Being mediocre at most things is
not a good journalism or business
model.
The Ten
.comMandments
9. You shall embrace your
community
• Engagement As viewed by many news orgs:
The Ten
.comMandments…
9. You shall embrace your
community
• Engagement As it should be viewed by all news
organizations.
The Ten
.comMandments
9. You shall embrace your
community
– Journalism companies need more
than readers. They need engaged
participants.
– Involve the community in real
journalism – not just pet photos
and message boards.
– Meet them – in person.
– Convince them that your success
is their success
The Ten
.comMandments
10. You shall link to other
sites
– Don’t rely on traffic cops to
deliver you new readers. Become a
traffic cop.
– Become the news hub for the
subjects you cover.
– Don’t fall into the ‘why would we
send readers off our site?’ trap.
They’re going to leave your site
anyway.
– Make your consumers happy, not
your newsroom.
Thanks!
Questions
?

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The Ten .comMandments

  • 2. The Ten .comMandments 1. You shall not whine – The old business model is dying. – Resistance is futile. And not smart. – Your future readers/viewers have grown up in a totally different media environment. – We need to figure out how to survive in a disaggregated, open media ecosystem.
  • 3. The Ten .comMandments 2. You shall be OF the web, not just on the web – Taking your publication and plopping it on the web is not a strategy. – Be educated on how the web is different – Add new sources to your media diet, i.e. mashable, PaidContent, Poynter, etc.
  • 4. The Ten .comMandments 3. You shall take risks – What bigger risk is there right now than doing nothing? – Try new things & understand going in some will fail. Many others will not. – Being a fast follower is a losing strategy in digital.
  • 5. The Ten .comMandments 4. You shall not be ‘platform-agnostic’ – All platforms are not created equal. – Do you want the same information on your desktop, iphone & Ipad? – Create original content that speaks to that platform. – But it’s not all about creating platform-specific content: it’s more about how info is assembled.
  • 6. The Ten .comMandments 5. You shall embrace new tools – tools themselves are not good or bad. It’s what you make of them. – Stop thinking of them as technical tools. They’re journalistic tools. – Think not just of tool, but why it’s successful, and emulate those characteristics. – Examples: Social Media, Location-based services,
  • 7. The Ten .comMandments 6. You shall understand the business side – This doesn’t mean doing business work, just merely understanding what your challenges are. – It means open communication. Sales teams can’t sell what they don’t know about. – Don’t say ‘It’s not my problem.’ It’s everybody’s problem. Pulitzer Prizes are not accepted in place of rent.
  • 8. The Ten .comMandments 7. You shall have tangible goals – Decide what metrics are important. – Communicate them widely and frequently. – Have plans in place for when goals are met -- or not met. – So much of the new world is unsettled. Good metrics are a nice stabilizing force.
  • 9. The Ten .comMandments 8. You shall pick your spots – The Web is niche. Most newspapers and TV stations are not good at niche. – Decide what you want to win at, and put the bulk of your resources behind those things. – Being mediocre at most things is not a good journalism or business model.
  • 10. The Ten .comMandments 9. You shall embrace your community • Engagement As viewed by many news orgs:
  • 11. The Ten .comMandments… 9. You shall embrace your community • Engagement As it should be viewed by all news organizations.
  • 12. The Ten .comMandments 9. You shall embrace your community – Journalism companies need more than readers. They need engaged participants. – Involve the community in real journalism – not just pet photos and message boards. – Meet them – in person. – Convince them that your success is their success
  • 13. The Ten .comMandments 10. You shall link to other sites – Don’t rely on traffic cops to deliver you new readers. Become a traffic cop. – Become the news hub for the subjects you cover. – Don’t fall into the ‘why would we send readers off our site?’ trap. They’re going to leave your site anyway. – Make your consumers happy, not your newsroom.