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Agile Marketing:
                          Managing Marketing for
                          Change and Productivity
                                                13
                                           February
                                              2013
                                            PSAMA




            WELCOME
 Jim Ewel
 jim@agilemarketing.net
 @jimewel
 www.agilemarketing.net


Thursday, March 14, 13
The Case For
                     CHANGE
                              2

Thursday, March 14, 13
Speed


Photo	
  courtesy	
  of	
  Ernest	
  Viernest           3

Thursday, March 14, 13
15

Thursday, March 14, 13
Impact	
  of	
  Technology


                                    4

Thursday, March 14, 13
Shi4	
  in	
  Power	
  to	
  
                      Consumer

                                                   5

Thursday, March 14, 13
Fractured	
  and	
  Disrupted	
  
      Channels	
  of	
  
    Communica=on
The	
  Conversa;on	
  Prism	
  by	
  Brian	
  Solis	
  and	
  JESS3   6

Thursday, March 14, 13
Limited	
  Resources



                                      7

Thursday, March 14, 13
Speed



          Limited
                                                    Technology
         Resources

                                     Change




                         Fractured            Power to
                         Channels             Consumer


                                                                 9

Thursday, March 14, 13
SWOT

                 Ad Brief                    Product




       Brand
                            Marketing Plan             Price
       Book




                 Position                      Promo

                                Place
                                                               8

Thursday, March 14, 13
Agile	
  Marke=ng


                                         12

Thursday, March 14, 13
Principles
                Process
                People
                            13

Thursday, March 14, 13
Agile
                     vs.
                    agile


                            10

Thursday, March 14, 13
Principle	
  1
     Responding	
  to	
  Change
              over
        Following	
  a	
  Plan

                              14

Thursday, March 14, 13
15

Thursday, March 14, 13
No	
  plan	
  survives	
  contact	
  with	
  the	
  enemy.

                           Helmuth	
  von	
  Moltke	
  the	
  Elder




                                                                    16

Thursday, March 14, 13
That	
  doesn't	
  mean	
  we	
  don't	
  do	
  planning...	
  
  Though9ul	
  reflec;on	
  and	
  priori;za;on	
  are	
  
  essen;al.	
  What	
  I	
  think	
  is	
  a	
  waste	
  is	
  a	
  20-­‐page	
  Word	
  
  doc	
  or	
  a	
  200-­‐cell	
  spreadsheet	
  with	
  everything	
  you	
  
  hope	
  to	
  do	
  for	
  the	
  next	
  6	
  or	
  12	
  months.

                          Frank Days,VP Marketing Correlsense




                                                                                     17

Thursday, March 14, 13
Principle	
  2
             Rapid	
  Itera;ons
                     over
           Big-­‐Bang	
  Campaigns

                                     18

Thursday, March 14, 13
19

Thursday, March 14, 13
20

Thursday, March 14, 13
Principle	
  3
                   Tes;ng	
  and	
  Data
                         over
                       Opinions

                                           21

Thursday, March 14, 13
22

Thursday, March 14, 13
Which	
  is	
  BeTer	
  Mr	
  HIPPO?




                         CTR	
  for	
  one	
  on	
  the	
  leV	
  is	
  almost	
  4x	
  beTer




                                                                                                23

Thursday, March 14, 13
24

Thursday, March 14, 13
Principle	
  4
Many	
  Small	
  Experiments
            over
  A	
  Few	
  Large	
  Bets

                          26

Thursday, March 14, 13
Coca-­‐Cola	
  Content	
  2020	
  Part	
  Two
                                                                         27

Thursday, March 14, 13
Principle	
  5
                         Individuals	
  and	
  
                           Interac;ons
                                over
                         One-­‐size-­‐fits-­‐all
                                                  28

Thursday, March 14, 13
29

Thursday, March 14, 13
Hubspot	
  Smart	
  CTAs


                                    30

Thursday, March 14, 13
Principle	
  6
                 Collabora;on
                         over
              Silos	
  and	
  Hierarchy

                                          31

Thursday, March 14, 13
The Oreo graphic was "designed, captioned and approved within
    minutes," according to Sarah Hofstetter, president of the cookie
  brand's digital agency of record, Dentsu-owned 360i. All the decisions
     were made in real time quickly because marketers and agency
    members were sitting together at a "mission control" center, or a
                     social-media war room of sorts ...



                                                                     32

Thursday, March 14, 13
Co-­‐loca;on	
  of	
  cross-­‐func;onal	
  teams

                                          Production
                                                                                           PM + BI

                                                                                                                          Content




                                                                                                                        Design


                                                                     SEO, other channels


   ©	
  Menlopics:	
  hTp://www.flickr.com/photos/menlopics/7593441874/                        Hat tip to Jonathon Coleman for this slide



Thursday, March 14, 13
Principle	
  0
         Remarkable
    Customer	
  Experiences


                          34

Thursday, March 14, 13
35

Thursday, March 14, 13
Inspira;on:	
  ScoT	
  Brinker   36

Thursday, March 14, 13
Process

                                   37

Thursday, March 14, 13
Scrum Process

                                    Daily Scrum


                                           24 hours




                                                  2-4 weeks     Results


  Marketing               Sprint                              Sprint Review
                         Planning              Sprint               &
   Backlog
                         Session                              Retrospective


Thursday, March 14, 13
The	
  Daily	
  Scrum
                                                      1
                         What did you do yesterday?

                                                      2
                         What will you do today?

                                                      3
                         Is anything in your way?




                                                          43

Thursday, March 14, 13
User	
  Story
        As	
  a	
  [role],	
  I	
  want	
  to	
  
      [task],	
  so	
  that	
  I	
  can	
  [goal	
  
                   or	
  benefit]

                                                  39

Thursday, March 14, 13
40

Thursday, March 14, 13
41

Thursday, March 14, 13
41

Thursday, March 14, 13
Trello	
  with	
  Scrum	
  Extension




                                                        42

Thursday, March 14, 13
People

                                  45

Thursday, March 14, 13
Hiring	
  Agile	
  Marketers
     •    Comfortable	
  with	
  change,	
  ambiguity
     •    Comfortable	
  with	
  technology
     •    Customer-­‐Focused
     •    Hugely	
  produc;ve
     •    Risk-­‐taker
     •    Accepts	
  transparency	
  and	
  data
     •    Proac;ve	
  

                                                        47

Thursday, March 14, 13
hTp://blog.hubspot.com/blog/
    tabid/6307/bid/13787/Quiz-­‐Are-­‐
    You-­‐a-­‐Modern-­‐Marke;ng-­‐Superstar-­‐
    Infographic.aspx




                                                 46

Thursday, March 14, 13
48

Thursday, March 14, 13
49

Thursday, March 14, 13
Who’s	
  Doing	
  Agile?




                                                    50

Thursday, March 14, 13
Resources
     •    hTp://www.agilemarke;ng.net
     •    hTp://www.agilemarke;ngmanifesto.org
     •    hTp://www.chiefmartec.com
     •    hTp://www.agilemarke;ngblog.com




                                                 53

Thursday, March 14, 13
Q&A

                               52

Thursday, March 14, 13
THANK
                           YOU
Jim Ewel
jim@agilemarketing.net
@jimewel
www.agilemarketing.net


Thursday, March 14, 13

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AMA presentation