Boost output as efficiently as possible, and the bottom line will follow. There's no magic to it. You need engaged employees who can work together without obstacles. And that requires an environment optimized for collaboration. Jive is the world's #1 social business platform. We help employees, customers and partners connect, collaborate and communicate to achieve breakthrough results in sales, marketing, customer service and workforce productivity. Learn more at http://bit.ly/1aTo6Vq

2. JIVE BEST PRACTICES
SOCIAL INTRANET:
PRODUCTIVITY
Jive Software – August 2013

3. Boost Output Efficiently
• Optimize collaboration so employees can:
– Create and deliver quality work products
– Share knowledge
– Keep track of actions and decisions
– Find information in a timely manner
© Jive confidential3
“We believe in the power of people and know that we
can accomplish more together than as individuals.
One conversation at a time. We are on the quest to
shape the future, and we are engaging with thought
leaders to do this together.”
May Petry, VP of Marketing, HP

4. New-Generation Social Intranet
© Jive confidential4
• Open up communication and high-performance teamwork by
enabling:
– Interpersonal connectivity
– Online discussions
– Smart activity streams
– Document collaboration
– Robust social search

5. TAKE PRODUCTIVITY TO THE NEXT LEVEL WITH THESE
FIVE SOCIAL INTRANET TIPS

6. 1. Target Key Business Processes First
© Jive confidential6
• Introduce social intranet to two or three key business processes
• Focus on those who create, market, sell, implement and support
your offerings
• Successes will create new fans and advocates
“Having one central, global location for Q&A allows sales
to focus more on selling and less on finding answers.”
Liana Durkin, Senior Product Marketing and Program
Management, PGi

7. 2. Capture Work in a Single
Collaboration System
© Jive confidential7
• Put work products – decisions, actions, answers – into context
• Onboard team members more quickly with a central workplace

8. 3. Co-opt Existing Email Behaviors
© Jive confidential8
• Integrate email knowledge exchanges
• Information is visible and accessible to everyone, without
changing the way people work

9. • Commit to more time syncing within the social intranet
• Shave 15 minutes off one meeting a day to regain an hour a
week to get actual work done
4. Go on a Meeting Diet
© Jive confidential9

10. 5. Make it Mobile
© Jive confidential10
• Search for people, documents and information
• Empower your employees to get work done anywhere

11. Make an Impact on your Bottom Line
© Jive confidential11
• Social intranets can address core challenges such as:
– Reductions in email
– Fewer meetings
– Less time needed to find knowledge and expertise
– Employee output

12. 12
“From a customer service perspective, we were able
to impact a lot of the different metrics after we have
implemented Jive. Things like, customer handle
times on our phones, lowering that time it takes for
a rep to locate information and provide that answer
to a customer has really improved the bottom line of
our business.”
12
Will Rose, Enterprise Community Manager, T-Mobile
© Jive confidential

13. DOWNLOAD OUR PRODUCTIVITY WHITEPAPER
FOR MORE INFORMATION
Unleash performance and productivity in your organization.