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Cultural Competency in the Workplace  Jocelyn J Boudreau LCSW, LCDC 17 th  Texas HIV/STD Conference
For the first time in history, 4 generations are  working together in the same job market –  sometimes in the same work place. 1982-2001 1965-1981
Each generation is shaped by specific external events… Events Economy Culture
Valuing Diversity ,[object Object],[object Object],[object Object]
When considering cultural differences, certain generalizations are utilized.  Not everyone in a specific generation will exhibit  all  of these  characteristics, but most will exhibit  some  of these traits .
Who  Am I… ,[object Object],[object Object]
Dimensions of Diversity Person Race Physical Ability Sexual Orientation Ethnicity Gender Age Primary Dimensions Secondary Dimensions Education Marital Status Parental Status Work Background Income Geographic Location Military Experience Religious Beliefs Primary Dimensions  Inborn difference - Have an impact throughout one’s life Secondary Dimensions   Acquired or changed throughout one’s lifetime Have less impact – still impact self definition
The Changing Workplace Changing Composition of Workforce There are more women, people of color, and immigrants seeking opportunities   The Economy Competition is intense
  GI & Silent Generation (1901-1945)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Approximately 10% of workforce  The Multi-Generational Workforce
Messages that Shaped Them  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Baby Boom (1946 – 1964) Approximately 45% of workforce
Messages that Shaped Them  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Generation X (1965 – 1981) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Approximately 45% of workforce  The Multi-Generational Workforce
Messages that Shaped Them  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Multi-Generational Workforce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Generation Y/Millennials (1982-2001)   Now Emerging into the Workforce
Messages that Shape Them  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cultural Competency Requires "Competency". Cultural competency requires people to overcome fear and discomfort and become fluent in four areas
Understanding ,[object Object],[object Object]
Knowledge ,[object Object]
Acceptance  ,[object Object]
Behavior ,[object Object]
The Challenge? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Shifting Our Perception  The Golden Rule :  Do unto others as you would have them do unto you.  (assumes similarities)  Titanium Rule :  Do unto others, keeping their preferences in mind.  (accepts diversity)  Raines, 2003, pg. 34.
Strategies for Connection  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Big Payoff! An Expansion of BELIEFS - ATTITUDES ,[object Object],[object Object],[object Object],[object Object],[object Object]
An Expansion of KNOWLEDGE ,[object Object],[object Object]
An Expansion of SKILLS ,[object Object],[object Object]
[object Object]
Resources ,[object Object],[object Object],[object Object]

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Cultural competency in the workplace, jocelyn boudreau, texas hiv std conference

  • 1. Cultural Competency in the Workplace Jocelyn J Boudreau LCSW, LCDC 17 th Texas HIV/STD Conference
  • 2. For the first time in history, 4 generations are working together in the same job market – sometimes in the same work place. 1982-2001 1965-1981
  • 3. Each generation is shaped by specific external events… Events Economy Culture
  • 4.
  • 5. When considering cultural differences, certain generalizations are utilized. Not everyone in a specific generation will exhibit all of these characteristics, but most will exhibit some of these traits .
  • 6.
  • 7. Dimensions of Diversity Person Race Physical Ability Sexual Orientation Ethnicity Gender Age Primary Dimensions Secondary Dimensions Education Marital Status Parental Status Work Background Income Geographic Location Military Experience Religious Beliefs Primary Dimensions Inborn difference - Have an impact throughout one’s life Secondary Dimensions Acquired or changed throughout one’s lifetime Have less impact – still impact self definition
  • 8. The Changing Workplace Changing Composition of Workforce There are more women, people of color, and immigrants seeking opportunities The Economy Competition is intense
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Cultural Competency Requires "Competency". Cultural competency requires people to overcome fear and discomfort and become fluent in four areas
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. Shifting Our Perception  The Golden Rule :  Do unto others as you would have them do unto you.  (assumes similarities)  Titanium Rule :  Do unto others, keeping their preferences in mind.  (accepts diversity)  Raines, 2003, pg. 34.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.