2. Personal Statement
My name is Johnny Laird. I was born and raised native Texan. My
passion has always been learning and assisting others with
finding and acknowledging their true potential. My personality
fits well within this passion as I’m a highly task driven, optimistic
and energetic individual. I choose to return to college several
years ago to expand my knowledge in Effective
Communications and Organizational Leadership. My
professional career over the last twenty years has been in
Healthcare Information Systems Management. I will complete
a Bachelors in Psychology by summer of 2012. My next step
professionally will be to continue graduate studies in Effective
Leadership coupled with Mastering Project Management
Techniques. I truly believe that the key to personal success is
to always exercise the mind by continuing to learn. My success
will be through the successes others recognize as directly
associated with my assistance and/or leadership.
3. Resume
Ms. Johnny Laird
Hospital Systems Electronic Health Record Implementation Department:
Healthcare Information Systems Project Manager
15+ Years
CGEIT (Certified Governance Enterprise Information Technology)
4. Resume: Healthcare Information Systems
Project Management Work Experience
Technical Knowledge-Hands on Work Experience:
Project Management Tools, Communications & Education:
• Microsoft Project Levels I, II & III
• Microsoft Word, Excel, PowerPoint
• Web based project management tools eProject, The Project Network and/or SharePoint.
• Visio &/or Smart Draw Work Flow Designs
• Six Sigma – Basics
• Maintain a minimum of 20 annual Continued Education Credits in PMI, ITIL, GEIT and ACMPE
Practice
• Leadership & Management Healthcare IT Systems
• Public & Organizational Communications/Presentations - Healthcare Information Systems:
Implementation Roadmaps
Software Training – Features & Functionality
Healthcare IT subjects including best practices &/or methodologies associated with effective
systems implementation, quality assurance, communications and leadership and project
management within Healthcare IT arena.
5. Resume: Healthcare Information Systems
Project Management Work Experience
Technical Knowledge-Hands on Work Experience:
Project Management Tools, Communications & Education:
Implementation: IT Customer Relations/Support &/or Sales Systems
• ITIL – Support Management; Support Call Center
• Healthcare IT Sales, Marketing, Customer & Support Management Systems:
HEAT Software Sales & Support System; Customer Relations Tracking
Goldmine Sales and Customer Relations System
Systems Implementation Experience:
Inpatient & Outpatient Clinical, Financial, Practice Management, Image Systems, EDI Exchange
• T System Solutions: Hospital &/or Urgent Care Facility Emergency Department EMR
• Cerner Millennium HIMS, EMR, First Net, Admissions & Registration
• Medical Manager Imaging, Electronic Health Records, Practice Management including
Lab, Prescription, Radiology and EDI modules/networking Services
• Web MD EHR Intergy, Web MD EDI for benefits, billing, claims and/or reimbursement
• GE Centricity EMR and Practice Management systems
• NextGen Electronic Medical Records - Inpatient Solutions
6. Resume: Work Experience
July 2011 Quality Systems Inc., NextGen Hospital EMR; Austin, TX
Current Employment Project & Implementation Manager – Inpatient Hospital EMR Systems
Role / Responsibility:
Implementation / Project Manager responsible for managing implementation teams associated with new
customer Hospital Inpatient EMR software/hardware implementations. Consists of software and
required hardware for hospital and ancillary department nursing and/or physician computerized
orders entry electronic documentation. Implementations involving project management phases:
Sales Transition, Discovery/Scope Definition, IT Infrastructure/Network Requirements, System
Integration &/or Interfacing, Application Build, Design followed by Unit & Integrated Testing,
Training, Go live, Post Go Live and Project Closure.
April 2009 T Systems, Inc Dallas, TX
- April 2011 IT Senior Project & Implementation Manager for Emergency Department HER
Role / Responsibility:
Implementation / Senior Project Manager responsible for assigned customer new and/or upgrade
Emergency Department Electronic Documentation software implementations. Includes hospital
and/or free standing urgent care clinics physician and/or nursing electronic documentation software
implementations involving project management of the following phases: Sales Transition,
Discovery/Scope Definition, IT infrastructure, Interfacing, Unit & Integrated Testing, Training, Go
live, Post Go Live and Project Closure.
7. Resume: Work Experience
March 2006 BayCare Hospital Health Systems Tampa, FL
- March 2009 Information Systems Department - Senior Project Manager
Assignments/Projects - Regional / Enterprise Implementations:
• IT Project Manager for 9+ Hospitals and/or associated Outreach Facilities
• Customer Communications / Relations – Regional/Enterprise Level
• IT Project Management / Implementation – Clinical and Non-Clinical systems
• IT Implementations – Planning, Organizing and directing Strategic Planning / Organizational long-
range projects
• Healthcare Operations IT Risk/Impact Assessments
• Manage training resources/needs for IT system implementations
Specific job skills required: Customer service skills, written and verbal communication skills, ability to
delegate, work with team, critical thinking, organized, computer skills appropriate for system
implementation assignments, management skills, analytical, decision making and problem solving
skills.
• Promotion received May 2008 to Senior IT Project Manager for 9+ Hospitals and/or associated
Outreach Facilities Clinical Enterprise Systems (Cerner Millennium) in the following areas:
• Regional Emergency Department solutions (Cerner Millennium Enterprise First Net, Power
Chart, Power Note ED; Invision-Siemens Registration & Charge Systems; Cerner Millennium
HIMS system)
• Regional IT Infrastructure including clinical devices for Cerner Millennium solutions device
requirements
8. Resume: Work Experience
May 2004 Community Health Center Alliance St. Petersburg, FL
- February 2006 Professional Services Manager
Role / Responsibility:
• Support & Call Center Management. Systems include Practice Management Systems, Reporting
Systems, Project Management &/or Support Database(s), Electronic Health Records.
• Practice Management, Electronic Health Records, and Software Support Call Center for two Physician
Networks consisting of approximately 800 users.
• Project Management, Implementation Management to include providing project management best
practices, business process analysis, client meetings, and variance sessions. Design
requirements, budget management, staff recruitment, and retention responsibilities.
• Clinic Site Assessments/Analysis, Identify Project components, i.e., Hardware, Connectivity, Network
Infrastructure, Software &/or Operational Software Enhancements and/or Additions. Paper
documents (medical chart components, registration information, forms, billing correspondence)
conversion to Imaging System. Operational / Work flow analysis to design best implementation
approach including Medical Records conversion to Imaging System.
2003 - 1999 Positions Held as Healthcare Implementation, Trainer and/or Project Lead
1999- 1980 Positions Held as Healthcare Practice Director, Manager over Business &
System Operations: Family Practice, Orthopedics, Obstetrics & Gynecology,
Multi-Specialty Practice, Ambulatory Outpatient, Lab Systems
9. Resume: Education
2012 Sam Houston State University – Blend of Campus & Online Studies, MS
Master of Science in Project Management – Pending acceptance planned start Fall 2012
2012 Argosy University, BA Tampa, FL
Bachelor Psychology GPA: 3.7
Campus and Online Courses: 2007 thru Graduation scheduled for June 2012
2000 Various Corpus Christi, TX
Associate Science Studies GPA: 3.5
Several Junior Colleges attended part time to achieve Associate Liberal Arts
• Alvin / Delmar College / Victoria College (1982 thru 2000 part-time attendance) - Biology,
Pre-Medical, Psychology, Business/Computer & Marketing courses– college hour’s above
60+ and equivalent to Associates in Liberal Arts/Science
1992 Southwestern Paralegal Institution Corpus Christi, TX
Associate Paralegal Degree Law GPA: 3.0
Political, Science and Law studies required to obtain paralegal associate degree.
10. Resume: Professional Associations
PROFESSIONAL AFFILIATIONS & CERTIFICATES: 1992 - 2012
• PMI Member and PMP Exam/Certification Qualified as of 2012
• CGEIT Certification obtained 2008 (Certified in Governance of Enterprise Information Technology)
• American College Medical Professional Executives – Nominee Member 1998-2009
• ITIL Certification obtained 2008
11. Reflection
I’ve been a Psychology student at Argosy since 2009.
During my studies at Argosy I’ve gained cognitive abilities, learned
effective research, oral and written communication methods.
As a self-analysis my strengths are:
• Cognitive Abilities: Critical Thinking: I’ve learned to formulate
reasoned opinions on a range of psychological perspectives and
theories. I’ve gained the ability to systematically analyze and appraise
the complexities of a given issue.
• Cognitive Abilities: Information Literacy: I’ve gained the ability to
collect and arrange information from a variety of sources pertinent to
the chosen topic, integrating reasoned appraisals of such information
into the work of a project in psychology.
• Research: Understanding Research Methods: I’ve gained the ability
to correctly summarize the research design, statistical and other
evaluative tools, and findings of an article.
12. Reflection
During my studies at Argosy I’ve learned the importance of effective oral
and written communication skill sets. In addition I’ve gained a better
appreciation for owning/managing ethics and diversity.
As a self-analysis my strengths are:
• Communication Skills: Oral: I possess extensive abilities in creating, organizing and
delivering oral presentations. I exhibit the ability to design, develop and defend appropriate
levels of organizations and clarity of presentation, allowing the listener to follow the line of
reasoning. I exhibit the ability to design, develop and defend appropriate level of
presentation for audience, correct use of grammar, word choice for precise meaning.
• Communication Skills: Written: I exhibit the ability to develop and apply appropriate levels
of conciseness and clarity in content, language use, grammar, organization using APA
formatting. I exhibit the ability to develop, apply and defend a particular stance related to
psychological concepts in written work.
• Ethics: I’ve learned the importance of taking ownership over the prescribed ethical
principles for the field, and work to promote ethical decision-making and activity accordingly.
• Diversity: I effectively engage in multi-cultural sensitive thought and action, evidenced by
the ability to articulate best-practices pertaining to case examples and/or other specific
diversity issues and populations associated with the field. I recognize more subtle forms of
discrimination and prejudice within and around psychology and can construct alternative
analyses and choices of behaviors. I claim ownership over personal biases, and work to
increase awareness and respect for diverse populations.
13. Reflection
During my studies at Argosy I’ve increased my knowledge in key areas of
Psychology and Applied Psychology sciences.
As a self-analysis my strengths are:
• Knowledge of Psychology: I exhibit consistent recognition and exceptional comprehension
of the major concepts, theoretical perspectives, empirical findings, applications and
historical trends in psychology or within a specific area of study in the field. I’m able to
synthesize and evaluate various psychological theories, and apply them to explain everyday
events and experiences.
• Knowledge of Applied Psychology: I provide comprehensive explanations that
incorporate psychological principles, as well as, empirical data and best practices. I
demonstrate the ability to use psychological principles in solving problems, explaining social
issues, and dealing with everyday life situations.
14. Reflection
During my studies at Argosy I’ve learned to appreciate and practice
interpersonal effectiveness and active listening.
As a self-analysis my strengths are:
• Interpersonal Effectiveness: Active Listening Communication Skills: I’m
able to consistently and effectively apply active listening communication skills in
interpersonal and organizational scenarios to establish empathetic, collegial
relationships that facilitate consensus building in working toward common goals
and is appreciative of diversity and culture. I’m able to consistently analyze the
importance of effective nonverbal communication skills in developing strong
interpersonal and organizational relationships that are culturally sensitive and
respectful of diversity. I actively solicit and utilize feedback to develop adaptable
strategies of facilitating dynamic interpersonal and organizational relationships.
I consistently & actively demonstrate an understanding of the impact of
technological advances on communication within interpersonal and
organizational relationships. I consistently demonstrate strong utilization of
effective communication and relationship skills in order to promote the growth of
others and effect change.
15. Table of Contents: Program Outcomes
• Cognitive Abilities: https://www.box.net/shared/3n0gh6u5v0vke7ibjbjs
• Final Mind & Body Presentation
• Correlation Coefficient Paper
• Research Skills: https://www.box.net/shared/1ir5p1ymrfzghasii7up
• Psychological Statistics
• Research Methods
• Communication Skills: https://www.box.net/s/3adczu9h9f4uqceceayq
• Negotiations and Communications
• Project Management – District 4 Production Warehouse Move Presentation
• Ethics and Diversity Awareness: https://www.box.net/s/dpernnauv1nyj2tlvidh
• Marijuana Legalization
• Knowledge of Foundations: https://www.box.net/s/lkkrm4vz94ui4uoy9m8x
• Physiological Psychology
• Knowledge of Applied Psychology: https://www.box.net/s/8vqaj3usbruof5uok6zz
• Business Focused Leadership
• Critical Care Initiative
• QA in Healthcare Systems
• Climate Change
• Interpersonal Effectiveness: https://www.box.net/s/tiithn8cl18sgk0koldn
• Project Kick Off Application Design Presentation
• Leadership Development
16. Critical Thinking
Communication Skills: https://www.box.net/s/3adczu9h9f4uqceceayq
• Project Management – District 4 Production Warehouse Move
Presentation
Interpersonal Effectiveness: https://www.box.net/s/tiithn8cl18sgk0koldn
• Project Kick Off Application Design Presentation
17. My Future in Learning
Learning is a lifelong process.
I envision my future as a lifelong student,
teacher through continued educational
courses, readings, seminars,
presentations and direct professional
experience acting in an Effective
Leadership/Coaching role.
18. Contact Me
Thank you for viewing my
ePortfolio.
For further information, please
contact me at the e-mail address
below.
origenjl@yahoo.com
