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Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola
Chapter 16 - Leadership System Template

                        Chapter 16: Leadership System Template
        As you can see, this is a very extensive exercise that requires considerable critical

thinking, thinking about implementation and about evaluation. The necessity for leaders at all

levels to conduct this exercise is simple: if you do not know where you and your organization

are going and you do not know how to get there and you do not know how to evaluate your

progress, then how can you expect those you lead to know what to do! You as the leader must

be clear, concise and consistent in your expectations, implement a plan to meet your

expectations, monitor progress and then expect those you lead to perform. Although you may

not want to develop a personal leadership system plan for each possible construct, consider the

list of constructs below to include in your leadership system exercise; for each construct, how

would you determine a measureable variable(s) for each construct? Again, this exercise is a

great starting point and routine monitoring plan you can discuss with your mentor or supervisor.

A summary, not expansive, construct list based on the Dynamic Culture Leadership Model

follows (each item listed could be expanded into more than one item):


            •   Leadership Style;


            •   Leadership Alignment;


            •   Leadership Development;


            •   Organizational Culture;


            •   Cultural Competence;


            •   Communication Environment;




                               © 2010 Jones & Bartlett Learning, LLC
Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola
Chapter 16 - Leadership System Template

            •   Communication Improvement;


            •   Strategic Planning;


            •   Operational Planning;


            •   Decision Making;


            •   Decision Making Processes and Procedures;


            •   Employee Enhancement;


            •   Employee Performance Appraisal;


            •   Employee Training;


            •   Organizational Learning;


            •   Knowledge Management;


            •   Performance Evaluation;


            •   Resource Acquisition and Distribution;


            •   Management of Resources;


            •   Network Development;


            •   Coalition Building;


            •   External Assessment;


            •   Internal Assessment;


                               © 2010 Jones & Bartlett Learning, LLC
Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola
Chapter 16 - Leadership System Template

            •   Ethical Framework;


            •   Patient/Customer Satisfaction; and


            •   Quality Assurance/Performance/Improvement.


        What kind of health leader do you want to be? What kind of organization do you want to

lead? Can you envision it? Determining your leadership system and plan and being consistent

are critical. If you know where you are going, you most likely will get there! Leading,

especially in health organizations, is a challenging enterprise but a rewarding one; leadership in

health organizations is also necessary and needed if we are to make progress as an industry.


                                               Template

Vision of your leadership system (write in):
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________


Values of your leadership system (write in):




                               © 2010 Jones & Bartlett Learning, LLC
Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola
Chapter 16 - Leadership System Template

Organizational Culture (write a statement based on your vision and values, above,
that explains your envisioned culture):

__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Organizational Strategies, Goals, etc… (what organizational links influence your
leadership at your level and in your area of responsibility?):

__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
__________________________________________________________
Leadership System Template Example.

    Construct             Applicable             How to Apply             Evaluation       Time Period
                         Theories and          (single theory or            (What is
                        Models (must fit            model or               successful
                            you)                   synthesis of           utilization?)
                                                  theories and
                                                     models)
Leadership Style       1) Dynamic             Use DCL as a            Plan and            Within
                       Culture                sequential system       complete            eighteen
                       Leadership, 2)         to lead and             sequence of         months; start
                       Transformational       manage,                 DCL; keep a         journal


                               © 2010 Jones & Bartlett Learning, LLC
Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola
Chapter 16 - Leadership System Template

                       Leadership, 3)         transformational        daily reflective   immediately
                       Transactional          coupled with            journal of         for one year
                       Leadership, and        transactional           leadership style   and
                       4) Reframing           leadership as           to evaluate        periodically
                       Organizational         personal                transformational   assess weekly;
                       Leadership and         leadership style        and                log starts
                       Management             and reframing           transactional      immediately
                                              organizational          leadership and     and assess
                                              leadership as           in                 weekly along
                                              situational to          communication,     with journal
                                              emphasis                determine
                                              appropriate             appropriate
                                              frames in action        frame to
                                              and                     emphasize in a
                                              communication.          log.
Organizational         Edgar Schein’s         Integrate Primary       Determine          Within six
Culture                Primary                and Secondary           measurement of     months,
Leadership             Embedding              Mechanisms into         key variables,     integrate
                       Mechanisms and         leadership style        monitor and        primary and
                       Secondary              and measures of         report them for    secondary
                       Reinforcement          subordinate             team; assign       mechanisms
                       Mechanisms,            performance             and monitor        into daily work
                       Coordinated            based on goal           subordinate        and
                       Management of          setting for each        goals and          subordinate
                       Meaning, Shutz’        subordinate that        progress toward    goals (as
                       Theory of              focuses on team         goals with equal   appropriate)
                       Affiliation, and       building and            weight on team     and monitor
                       Goal Setting           performance.            performance        with
                       Theory                                         goals; maintain    performance
                                                                      a behaviors and    appraisals
                                                                      actions log that   every six
                                                                      reflects culture   months for 2
                                                                      desired and that   years; keep
                                                                      behavior not       actions log and
                                                                      reflective of      review (not
                                                                      desired culture    pointing
                                                                      (praise            fingers at
                                                                      publically good    anyone with
                                                                      behavior and       ‘bad’ log
                                                                      counsel in         entries) with
                                                                      private behavior   subordinate
                                                                      to improve).       group monthly
                                                                                         for one year.
Communication          Confirming             How would you           How would you      What
Environment            Communication          utilize a synthesis     evaluate this?     timeframe
                       Environment;           of these theories                          seems to be


                               © 2010 Jones & Bartlett Learning, LLC
Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola
Chapter 16 - Leadership System Template

                       Media Richness         and models?                              reasonable?
                       Theory; Conflict
                       Management
Planning               What theories          How would you           How would you    What
                       and models would       utilize a synthesis     evaluate this?   timeframe
                       you use?               of these theories                        seems to be
                                              and models?                              reasonable?
Decision Making        What theories          How would you           How would you    What
                       and models would       utilize a synthesis     evaluate this?   timeframe
                       you use?               of these theories                        seems to be
                                              and models?                              reasonable?
Employee               What theories          How would you           How would you    What
Enhancement            and models would       utilize a synthesis     evaluate this?   timeframe
                       you use?               of these theories                        seems to be
                                              and models?                              reasonable?


Use as many pages of the template on the next page as necessary. Do not forget to do a

consistency analysis.


   Construct            Applicable       How to Apply                Evaluation        Time Period
                       Theories and    (single theory or               (What is
                      Models (must fit      model or                  successful
                          you)             synthesis of              utilization?)
                                          theories and
                                             models)




                               © 2010 Jones & Bartlett Learning, LLC
Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola
Chapter 16 - Leadership System Template




Consistency: Based on your vision, values, organization culture and organizational links

statements and lists, score each construct (use the cell/box that lists the construct for each) for

commitment to that foundation on a ten point scale; sum the number of consistency points and

divide by the number of constructs to get an average/mean. A higher mean number is better but

should be above 8.




                               © 2010 Jones & Bartlett Learning, LLC

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Leadership System Template Chapter

  • 1. Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola Chapter 16 - Leadership System Template Chapter 16: Leadership System Template As you can see, this is a very extensive exercise that requires considerable critical thinking, thinking about implementation and about evaluation. The necessity for leaders at all levels to conduct this exercise is simple: if you do not know where you and your organization are going and you do not know how to get there and you do not know how to evaluate your progress, then how can you expect those you lead to know what to do! You as the leader must be clear, concise and consistent in your expectations, implement a plan to meet your expectations, monitor progress and then expect those you lead to perform. Although you may not want to develop a personal leadership system plan for each possible construct, consider the list of constructs below to include in your leadership system exercise; for each construct, how would you determine a measureable variable(s) for each construct? Again, this exercise is a great starting point and routine monitoring plan you can discuss with your mentor or supervisor. A summary, not expansive, construct list based on the Dynamic Culture Leadership Model follows (each item listed could be expanded into more than one item): • Leadership Style; • Leadership Alignment; • Leadership Development; • Organizational Culture; • Cultural Competence; • Communication Environment; © 2010 Jones & Bartlett Learning, LLC
  • 2. Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola Chapter 16 - Leadership System Template • Communication Improvement; • Strategic Planning; • Operational Planning; • Decision Making; • Decision Making Processes and Procedures; • Employee Enhancement; • Employee Performance Appraisal; • Employee Training; • Organizational Learning; • Knowledge Management; • Performance Evaluation; • Resource Acquisition and Distribution; • Management of Resources; • Network Development; • Coalition Building; • External Assessment; • Internal Assessment; © 2010 Jones & Bartlett Learning, LLC
  • 3. Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola Chapter 16 - Leadership System Template • Ethical Framework; • Patient/Customer Satisfaction; and • Quality Assurance/Performance/Improvement. What kind of health leader do you want to be? What kind of organization do you want to lead? Can you envision it? Determining your leadership system and plan and being consistent are critical. If you know where you are going, you most likely will get there! Leading, especially in health organizations, is a challenging enterprise but a rewarding one; leadership in health organizations is also necessary and needed if we are to make progress as an industry. Template Vision of your leadership system (write in): __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ Values of your leadership system (write in): © 2010 Jones & Bartlett Learning, LLC
  • 4. Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola Chapter 16 - Leadership System Template Organizational Culture (write a statement based on your vision and values, above, that explains your envisioned culture): __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ Organizational Strategies, Goals, etc… (what organizational links influence your leadership at your level and in your area of responsibility?): __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ __________________________________________________________ Leadership System Template Example. Construct Applicable How to Apply Evaluation Time Period Theories and (single theory or (What is Models (must fit model or successful you) synthesis of utilization?) theories and models) Leadership Style 1) Dynamic Use DCL as a Plan and Within Culture sequential system complete eighteen Leadership, 2) to lead and sequence of months; start Transformational manage, DCL; keep a journal © 2010 Jones & Bartlett Learning, LLC
  • 5. Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola Chapter 16 - Leadership System Template Leadership, 3) transformational daily reflective immediately Transactional coupled with journal of for one year Leadership, and transactional leadership style and 4) Reframing leadership as to evaluate periodically Organizational personal transformational assess weekly; Leadership and leadership style and log starts Management and reframing transactional immediately organizational leadership and and assess leadership as in weekly along situational to communication, with journal emphasis determine appropriate appropriate frames in action frame to and emphasize in a communication. log. Organizational Edgar Schein’s Integrate Primary Determine Within six Culture Primary and Secondary measurement of months, Leadership Embedding Mechanisms into key variables, integrate Mechanisms and leadership style monitor and primary and Secondary and measures of report them for secondary Reinforcement subordinate team; assign mechanisms Mechanisms, performance and monitor into daily work Coordinated based on goal subordinate and Management of setting for each goals and subordinate Meaning, Shutz’ subordinate that progress toward goals (as Theory of focuses on team goals with equal appropriate) Affiliation, and building and weight on team and monitor Goal Setting performance. performance with Theory goals; maintain performance a behaviors and appraisals actions log that every six reflects culture months for 2 desired and that years; keep behavior not actions log and reflective of review (not desired culture pointing (praise fingers at publically good anyone with behavior and ‘bad’ log counsel in entries) with private behavior subordinate to improve). group monthly for one year. Communication Confirming How would you How would you What Environment Communication utilize a synthesis evaluate this? timeframe Environment; of these theories seems to be © 2010 Jones & Bartlett Learning, LLC
  • 6. Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola Chapter 16 - Leadership System Template Media Richness and models? reasonable? Theory; Conflict Management Planning What theories How would you How would you What and models would utilize a synthesis evaluate this? timeframe you use? of these theories seems to be and models? reasonable? Decision Making What theories How would you How would you What and models would utilize a synthesis evaluate this? timeframe you use? of these theories seems to be and models? reasonable? Employee What theories How would you How would you What Enhancement and models would utilize a synthesis evaluate this? timeframe you use? of these theories seems to be and models? reasonable? Use as many pages of the template on the next page as necessary. Do not forget to do a consistency analysis. Construct Applicable How to Apply Evaluation Time Period Theories and (single theory or (What is Models (must fit model or successful you) synthesis of utilization?) theories and models) © 2010 Jones & Bartlett Learning, LLC
  • 7. Leadership for Health Professionals Ledlow, Gerald and Nicholas Coppola Chapter 16 - Leadership System Template Consistency: Based on your vision, values, organization culture and organizational links statements and lists, score each construct (use the cell/box that lists the construct for each) for commitment to that foundation on a ten point scale; sum the number of consistency points and divide by the number of constructs to get an average/mean. A higher mean number is better but should be above 8. © 2010 Jones & Bartlett Learning, LLC