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Marketing Your Church on the
          Internet


                                   Joe Luedtke
                    Liturgical Publications Inc
                            jluedtke@4lpi.com
                                 @cathtechtalk
• What do you mean by marketing
  your church?
• Why you need to market your
  church
• The Don‟t‟s and Do‟s of
  Marketing your Church
• The non-technical infrastructure
  you need
• Your website as a marketing tool
• Email Marketing
• Social media marketing
• The Wrap-up
Why is a Church
Bulletin Company
  talking about
  technology?
Every Church Needs an Online Ministry




     Marketing           Engagement
Why do you need to market your
           church?
First, you were told to
            Pope Benedict XVI described
            the Internet as a “digital
            continent” and use this
            technology to “proclaim the
            Gospel”.

            “As the Church sends
            missionaries to every
            continent, we now need to send
            missionaries to proclaim the
            Gospel in this new digital
            continent also.” – Archbishop
            Jose H Gomez
The next generation of parishioners is
            growing up online
Adapting and embracing this
change is the challenge the
church is facing.

The church must adapt to the new
communication styles or be left
behind.
Second, times are changing
      You were once told to “let your
      fingers do the walking”. Now, they
      really need to. It is how fast can you
      text that counts.
Google vs Yellow Pages
              2010 Australian Survey
              indicated that:

              • 54% of respondents
                hadn‟t used the
                Yellow Pages in over
                a year.
              • 100% of the
                respondents used
                Google „almost every
                day‟.
The Internet is Now Leading the Way
Expectations Are Changing Too




Having a website is not enough
Number of Mobile Phones in 2011




Microsoft Tag
And
Mobile is
Still
Growing




Microsoft Tag
Microsoft Tag
Remember when a phone was used to
             call someone?




Microsoft Tag
Lastly, if you don‟t, others will do it for you
• Mormons are the Fastest Growing Religion in America
   – Added 2 million new members from 2002 – 2012
   – Present in 295 counties in the US where no Mormons existed a
     decade ago.
   – Let‟s take a look at just one of their marketing strategies…




       From 2012 Religious Congregations and
                          Membership Survey
They use Google Ad Words!
Search for…




Yields…


At a cost of

$3.00 - $4.00
per click
The Don‟ts & Dos of Marketing Your Church
The Don‟ts

1. Don‟t start a website, Facebook page, or Twitter feed
   without a goal.
2. Don‟t create any of the above unless someone is going
   to be be responsible for managing it.
3. Don‟t get too excited if someone offers to do it for free.
4. Don‟t create any of this by committee. There‟s never
   been a good website designed by more than 3 people.
5. Don‟t bite off more than you can chew.
Now the Dos
1. Do start with a set of goals and a plan.
2. Do measure what you create. You can‟t manage what you can‟t
   measure.
3. Do make it someone‟s job to maintain what ever you‟re creating.
4. For your website,
   1.   Do focus on your home page. It‟s the front-door to your church and
        your community.
   2.   Design the site for guests. Think like an outsider when working on the
        site.
   3.   Do spend more than the cost of week‟s worth of coffee on creating your
        website.
   4.   Keep it simple; keep it fresh.
   5.   Do take ownership of your website‟s domain, i.e. www.mychurch.com.
The Infrastructure You Need
Don‟t worry I‟m not talking about
Computer Infrastructure like this
But rather someone like this
The Infrastructure You Need
• Always remember, technology is just a tool. It‟s the
  people and processes that bring it to life.
• Technology - The only two technology requirements
  that really matter are:
    • Can we maintain it?
    • Is it accessible everywhere (i.e. Desktop, iPad,
      Smart Phone, etc.)?
The Infrastructure You Need
• People – This is what its really all about:
   • Write it in to someone‟s job description to maintain the website, monitor
     the Facebook page, etc.
   • Set expectation that the church website should be as updated as the
     church bulletin.
   • Start small, but think big. The person who may manage your website‟s
     content today may one day be your church‟s Internet Outreach Director
• Process
   • Put some money in the budget to maintain the website.
   • Your Communication in print and online.
   • Setup quarterly or annual reviews.
   • Set objectives for your website
   • Follow up with visitor requests with email. Develop an email-based
     informational packet.
Setting Goals
• Set a goal. Yes, you do need a church website, but
  define why.
• Use Google Analytics to track activity on your website.
• Is your real objective here, website „hits‟ or visitor
  conversions?
• Track the results:
   – “How did you hear about our parish?” is a really important
     question to ask.
   – Ask new parishioners how they found out about your church?
   – Ensure „website‟ is an option on your visitor card.
Focus on Your Church‟s Home Page




http://catholictechtalk.com/2011/11/08/-page-things-on-a-churchs-home
SEO – Start with Googling Your Church
                            Of course your
                            ranked #1 in
                            Google, aren‟t
                            you?
Or Are You?
Seaching for my hometown and
with the word „church‟ doesn‟t
put St. Bernard parish anywhere
near the top.
Searching for
“Catholic Parish 53213”
Yields similar and disappointing
results.
Why is this?
The answer is much simpler than you think.

                You can see a few problems right
                away on this church‟s Home Page.

                • The word „Church‟ is only used
                  once and its embedded in a
                  graphic.
                • „Catholic‟ also only appears once
                  and its next to the word „School‟.
                • The word „School‟ is used 4
                  times.
                • Bible school content is months
                  old.
Looking for Help On Your Website?
• Here‟s some good ones to review,
  http://catholictechtalk.com/2012/06/22/annoucing-our-
  parish-website-winners/
• If you‟re feeling pretty good about your website, take
  this simple 5 minute rating test,
  http://catholictechtalk.com/2012/01/23/rate-your-
  church-website/
• If you‟re looking for help, please check out
  www.weconnect.com or other church-oriented website
  resources here, http://catholictechtalk.com/website-
  builders/?orderby=title
Social Media Marketing
Social Media Marketing
• Don‟t think of Social Media as „sites‟ but rather „streams‟.
• In the Web 1.0 world, Content was King, but in Web 2.0
  it‟s the conversation.
• No your church doesn‟t need a Facebook „page‟, but,
  yes, you need to have „conversations‟ on Facebook.
• Find someone willing to post your current events and
  monitor your Facebook page for at least 30 minutes per
  week and then create one.
• Please, don‟t be afraid of the conversations. The
  conversations are what Social Media is all about.
Social Media Engagement
• Post once per
  week.
• Again allow
  commenting,
  please!
• Check
  engagement
  statistics once
  per month.
Email Marketing

Why does my grocery store
want my email address?
Email Newsletters Work
• Email Marketing
  Programs make
  an email like this
  and email list
  management
  simple
• Mailchimp is my
  favorite as its free
  for lists under
  2000
• VerticleResponse
  and Constant
  Contact are good
  cost effective
  alternatives
Social Media & Parishioner
                  Engagement
• Social Media and Email Marketing really start to shift from marketing
  to parishioner engagement.
• If Facebook pages and Twitter Feeds aren‟t for you and Email
  Marketing Tools seem a little too daunting, please take a look at:




   http://www.4lpi.com/wegather                 http://www.flocknote.com




                          http://www.4lpi.com/weshare
The Wrap Up
• Marketing is the business term for evangelization. Look
  to Corporate America for trends.
• Small businesses have found the Internet to be a great
  help in leveling the playing field, and now the church can
  too.
• The Internet used to be informational, now is becoming
  relational.
• Content used to be king, but its really becoming all about
  the conversation.
• The next generation of parishioners is growing up online,
  but on their phones.
Thank You



                             Joe Luedtke
       President, Liturgical Publications
                      jluedtke@4lpi.com
                           @cathtechtalk

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Marketing your chuch on the web

  • 1. Marketing Your Church on the Internet Joe Luedtke Liturgical Publications Inc jluedtke@4lpi.com @cathtechtalk
  • 2. • What do you mean by marketing your church? • Why you need to market your church • The Don‟t‟s and Do‟s of Marketing your Church • The non-technical infrastructure you need • Your website as a marketing tool • Email Marketing • Social media marketing • The Wrap-up
  • 3. Why is a Church Bulletin Company talking about technology?
  • 4. Every Church Needs an Online Ministry Marketing Engagement
  • 5. Why do you need to market your church?
  • 6. First, you were told to Pope Benedict XVI described the Internet as a “digital continent” and use this technology to “proclaim the Gospel”. “As the Church sends missionaries to every continent, we now need to send missionaries to proclaim the Gospel in this new digital continent also.” – Archbishop Jose H Gomez
  • 7. The next generation of parishioners is growing up online Adapting and embracing this change is the challenge the church is facing. The church must adapt to the new communication styles or be left behind.
  • 8. Second, times are changing You were once told to “let your fingers do the walking”. Now, they really need to. It is how fast can you text that counts.
  • 9. Google vs Yellow Pages 2010 Australian Survey indicated that: • 54% of respondents hadn‟t used the Yellow Pages in over a year. • 100% of the respondents used Google „almost every day‟.
  • 10. The Internet is Now Leading the Way
  • 11. Expectations Are Changing Too Having a website is not enough
  • 12. Number of Mobile Phones in 2011 Microsoft Tag
  • 15. Remember when a phone was used to call someone? Microsoft Tag
  • 16. Lastly, if you don‟t, others will do it for you • Mormons are the Fastest Growing Religion in America – Added 2 million new members from 2002 – 2012 – Present in 295 counties in the US where no Mormons existed a decade ago. – Let‟s take a look at just one of their marketing strategies… From 2012 Religious Congregations and Membership Survey
  • 17. They use Google Ad Words!
  • 18. Search for… Yields… At a cost of $3.00 - $4.00 per click
  • 19. The Don‟ts & Dos of Marketing Your Church
  • 20. The Don‟ts 1. Don‟t start a website, Facebook page, or Twitter feed without a goal. 2. Don‟t create any of the above unless someone is going to be be responsible for managing it. 3. Don‟t get too excited if someone offers to do it for free. 4. Don‟t create any of this by committee. There‟s never been a good website designed by more than 3 people. 5. Don‟t bite off more than you can chew.
  • 21. Now the Dos 1. Do start with a set of goals and a plan. 2. Do measure what you create. You can‟t manage what you can‟t measure. 3. Do make it someone‟s job to maintain what ever you‟re creating. 4. For your website, 1. Do focus on your home page. It‟s the front-door to your church and your community. 2. Design the site for guests. Think like an outsider when working on the site. 3. Do spend more than the cost of week‟s worth of coffee on creating your website. 4. Keep it simple; keep it fresh. 5. Do take ownership of your website‟s domain, i.e. www.mychurch.com.
  • 23. Don‟t worry I‟m not talking about Computer Infrastructure like this
  • 24. But rather someone like this
  • 25. The Infrastructure You Need • Always remember, technology is just a tool. It‟s the people and processes that bring it to life. • Technology - The only two technology requirements that really matter are: • Can we maintain it? • Is it accessible everywhere (i.e. Desktop, iPad, Smart Phone, etc.)?
  • 26. The Infrastructure You Need • People – This is what its really all about: • Write it in to someone‟s job description to maintain the website, monitor the Facebook page, etc. • Set expectation that the church website should be as updated as the church bulletin. • Start small, but think big. The person who may manage your website‟s content today may one day be your church‟s Internet Outreach Director • Process • Put some money in the budget to maintain the website. • Your Communication in print and online. • Setup quarterly or annual reviews. • Set objectives for your website • Follow up with visitor requests with email. Develop an email-based informational packet.
  • 27. Setting Goals • Set a goal. Yes, you do need a church website, but define why. • Use Google Analytics to track activity on your website. • Is your real objective here, website „hits‟ or visitor conversions? • Track the results: – “How did you hear about our parish?” is a really important question to ask. – Ask new parishioners how they found out about your church? – Ensure „website‟ is an option on your visitor card.
  • 28. Focus on Your Church‟s Home Page http://catholictechtalk.com/2011/11/08/-page-things-on-a-churchs-home
  • 29. SEO – Start with Googling Your Church Of course your ranked #1 in Google, aren‟t you?
  • 30. Or Are You? Seaching for my hometown and with the word „church‟ doesn‟t put St. Bernard parish anywhere near the top.
  • 31. Searching for “Catholic Parish 53213” Yields similar and disappointing results.
  • 32. Why is this? The answer is much simpler than you think. You can see a few problems right away on this church‟s Home Page. • The word „Church‟ is only used once and its embedded in a graphic. • „Catholic‟ also only appears once and its next to the word „School‟. • The word „School‟ is used 4 times. • Bible school content is months old.
  • 33. Looking for Help On Your Website? • Here‟s some good ones to review, http://catholictechtalk.com/2012/06/22/annoucing-our- parish-website-winners/ • If you‟re feeling pretty good about your website, take this simple 5 minute rating test, http://catholictechtalk.com/2012/01/23/rate-your- church-website/ • If you‟re looking for help, please check out www.weconnect.com or other church-oriented website resources here, http://catholictechtalk.com/website- builders/?orderby=title
  • 35. Social Media Marketing • Don‟t think of Social Media as „sites‟ but rather „streams‟. • In the Web 1.0 world, Content was King, but in Web 2.0 it‟s the conversation. • No your church doesn‟t need a Facebook „page‟, but, yes, you need to have „conversations‟ on Facebook. • Find someone willing to post your current events and monitor your Facebook page for at least 30 minutes per week and then create one. • Please, don‟t be afraid of the conversations. The conversations are what Social Media is all about.
  • 36. Social Media Engagement • Post once per week. • Again allow commenting, please! • Check engagement statistics once per month.
  • 37. Email Marketing Why does my grocery store want my email address?
  • 38. Email Newsletters Work • Email Marketing Programs make an email like this and email list management simple • Mailchimp is my favorite as its free for lists under 2000 • VerticleResponse and Constant Contact are good cost effective alternatives
  • 39. Social Media & Parishioner Engagement • Social Media and Email Marketing really start to shift from marketing to parishioner engagement. • If Facebook pages and Twitter Feeds aren‟t for you and Email Marketing Tools seem a little too daunting, please take a look at: http://www.4lpi.com/wegather http://www.flocknote.com http://www.4lpi.com/weshare
  • 40. The Wrap Up • Marketing is the business term for evangelization. Look to Corporate America for trends. • Small businesses have found the Internet to be a great help in leveling the playing field, and now the church can too. • The Internet used to be informational, now is becoming relational. • Content used to be king, but its really becoming all about the conversation. • The next generation of parishioners is growing up online, but on their phones.
  • 41. Thank You Joe Luedtke President, Liturgical Publications jluedtke@4lpi.com @cathtechtalk

Notas del editor

  1. The Internet has replaced paper and penThey text, not talkE-mail is even old school—Facebook is current.