4. Objectives
• To assist the Institute of Teaching and
Learning in their use of Elluminate Live!
– Using the features
– Creating content
– Building a sense of community
5. Discussion Areas
• Q&A on the features and controls in the virtual classroom
from both a participant and moderator practice
• Tips on how to optimize the use of these features when
delivering a Elluminate Live! session.
• Information and ideas on how to create rich engaging content
for the virtual classroom
• Information on how to create an effective learning
environment and reviews synchronous teaching methodology
• Best practices for pre-, in- and post-session set up
• A review of the applications of Elluminate Live!
• Tips on how to structure/manage an Elluminate Live! session.
• Maximizing the use of the Elluminate community
• Challenges/Best Practices
8. The Interface
Elluminate Live! has four main areas:
• Participant Info Window
• Direct Messaging Window
• Audio Window
• Whiteboard Window
Window Layouts:
9. Classroom Management
• Connection Speed
• Attendee List
• Privileges
– Granting individually or
simultaneously
• Hand Raising
– Notifications
– Sequencing
– Lowering
• Emoticons
• Activity Indicators
10. Classroom Management
• Stepped Away
• Management Tools
– Remove participants
– Give and take moderator
privileges
• Multiple Moderators
– Lock a Room
11. Audio Window
• Optimal Microphone Setting
• Audio Set Up Utility
• Adjusting Participant’s Volume
• Audio Status Indicators
• Regaining Control of the
Microphone
• Hot key: Ctrl+F2
12. Hot Keys
• Defaults
– To press/release the TALK button: Ctrl+F2
– To take back control of an application: Ctrl+Space
• Re-Configure
– Tools Hot Key Configuration
13. Live Video
• Enable Video
• Show / Hide Video Window
• Preview / Transmit
– Image Quality Selections
– Video Privilege
– Video Status Indicators
14. Polling
• Types
– Tools Polling
• Show / Hide responses
• Show statistics
• Clear responses
16. Direct Messaging Window
• Send messages to:
– All participants
– One participant
– A selected group of participants
• Public and Private Messages
– Color coded (Black, Blue, Red)
• Insert Date / Time Stamps
• Direct Messaging Filter
– New Message Notification
• Save Direct Messages
18. Whiteboard Objects
• Selecting Objects
– All objects on the whiteboard are dynamic
– Resize and reposition
– Copy / Cut / Paste / Delete
– Group / Ungroup
– Background / Foreground
– Move to Front / Back
– Align / Distribute
– Edit Text
19. Object Explorer
• Perform operations
on single and
multiple objects
• Correspond objects
on the whiteboard to
participants
24. PowerPoint Converter and
Presentation Wizard for
Elluminate Live!
• Allows you to create high resolution, larger size
whiteboard presentations
• Converts PowerPoint presentations, OpenOffice,
StarOffice and PDF files to whiteboard files
• http://www.elluminate.com/ support/
25. Loading Whiteboard Content
• Whiteboard Status Indicators
• Protect Whiteboard Content
• Prevent attendees from
saving and printing the
whiteboard screens
• Scalable Whiteboard Area
• Maximize your view of the
whiteboard
26. Navigating
• Methods
– Forward and backward arrows
– Whiteboard Screen drop-down menu
27. Whiteboard Permissions
• Follow Moderator
– Keeps participants locked on your current screen
– Notification
• Roam
– Allows you to move through screens without affecting
others
28. Creating Whiteboard Screens
• Screens
– Insert, replace, as sub-topics
– Create using or the File menu
• Screen Groups
– Separate whiteboard content
30. Private Whiteboard Screens
• Private Work Area
– Visible only to the user
– Access it at any time
– Participants can only
access when Follow
Moderator is de-
selected
31. Saving & Printing Screens
• Save Screens
– As a Whiteboard File
– As a PDF File
– Individually as Image Files
• Print Screens
32. Whiteboard Screen Explorer
• Screen Explorer
– Perform operations on
single and multiple screens
simultaneously
• Tools Whiteboard
Explore Screens
33. Recording a Session
• Begin Recording
– Easy access controls
– Tools Recorder Record
• Indicator
• Erase the recording while in a session
– Tools Recorder Erase Recording…
• Recordings will be available through a link in an
email link or on a web page
34. Application Sharing
• Great for product training and collaborating on
documents
• Share presentations, applications or websites
– Bring in rich and dynamic content
– Increases interactivity
• Others can control the application and make
changes or comments on the document
35. Application Sharing – Hosting
• To begin sharing
– Open the application(s) you wish
to share
– Click to select an application,
region or your entire desktop
– Windows are automatically resized
and repositioned based on your
Hosting Options
• Giving / Taking Control
– Take control: Ctrl+Spacebar
• Stop Application Sharing or
Ctrl+End
36. Application Sharing - Settings
• Application Sharing Indicator
Lights
– View which users have not
received the content
• Granting Privileges
– Participants can also share
applications
37. Application Sharing - Settings
• Scale to Fit
– Scales content down to fit the Application Sharing
window
– Individual setting
• Optimize
– Set by the host
• Tools Application Sharing Optimization
– Depending on the content that you are sharing
– Best Quality
– Highest Speed
39. Breakout Rooms
• Create small group activities
– Collaborate on questions, scenarios, …
• Unlimited number of rooms and participants in
each room
• Private Audio, Whiteboard, App Sharing
– Move freely from room to room
– Move whiteboard slides from room to room
• Activity in a breakout room can not be recorded
40. Breakout Rooms
• On-the-fly
– Automatically open
and close room
• Formal
– Create rooms and pre-
load content, then
move participants
41. Managing Breakout Rooms
• Participants
– Hand Raising
– Private Messages
– Activity Indicators
• Content
– Follow Moderator
– Viewing Content
– Save / Copy / Paste Screens
• Close Room
42. Breakout Rooms
• Assign a “room leader”
• Give clear direction before placing participants into
breakout rooms
– Set time limit
– Defined expected outcomes
• Monitor activity from within and outside the room
43. Breakout Rooms
• Create a breakout room summary sheet that will
help you track the participants and content in each
room.
Breakout Participants Content Comments
Room
44. Multimedia
• Library
• Load files and initiate playback
– Mpeg, QuickTime, Flash
– Participants will need the necessary plug-ins
• Download Status Indicators
45. Web Tour / Push
• Launch
– Embedded window IE or
Safari
• Synchronized by the
moderator
• Participants can
interact individually
– Separate window for other
browsers
• Moderators and
participants can
interact individually
46. Quiz Manager
• Interactive quiz tool
• Consists of multiple choice and short answer
questions
• Quizzes can be created prior to the session or
during
– Pre- and post-tests during sessions
– Conduct online surveys
• Store and load tests
• Publish and save results
47. Quiz Manager
• Enable the Quiz Manager
• Library Tab
– Create, Load, Administer
51. Advantages to Synchronous Sessions
• Immediate feedback
• Familiarity with the classroom model
• Reduces the feeling of isolation
• Ability to create content quickly
– Web sites
– Sharing applications
– Leverage “Teacher Content”
• Freedom to communicate
• Excitement about the technology
• Flexibility in responding and interacting
52. Applications
• Instructor led tutoring
• Asynchronous Content Development
• Peer based tutoring
• Collaboration meeting rooms for student projects
• Staff Meetings
• Virtual Office Hours
• Teacher cohort / research groups
• Parent Advisory / Council Meetings
• Facilitating Homebound Students
• Global conferences / Worldwide access to other students
• Professional development / Teacher In-service
• Counseling
• Online Clubs
• Teacher Collaboration – sharing best practices, lesson plans
53. Best Practices
• Provide technical support to your participants
– Orientation Session
• Online
• Live
– Installing software
– Setting up hardware
– Provide technical contact information
– Pre-Configuration is the key!
– http://www.elluminate.com/support/
54. Best Practices
• Session Structure
– Set Ground Rules
• Establish clear norms for participation
• Session etiquette
– Length
• 60 – 90 minutes
– Modularize your content
55. Best Practices
• Include variety in your presentation
– Change activities frequently
• Hold a participant’s interest and increase retention
– Engage all learning styles
• Visual
• Auditory
• Kinesthetic
56. Best Practices
• Creating Visuals
– Key Points
• Be legible
• Be interpreted easily
• Engage students
• Focus attention
59. Word Find
Find each of the
following words.
DELICATE
GALE
RESTRICT
DETERIORATE
JUBILEE
DECLINE
TRANSFORM
METHODICAL
LIBERATE
FRIVOLOUS
60. Pre – Session
• Practice before leading your first session
• Become familiar with the session content
• Find comfortable place with no distractions to
deliver the session from.
• Host the session with a co-moderator
61. Pre – Session
• Open web pages, applications needed for
application sharing and screen captures
• Create breakout rooms and load content as
necessary
• Conduct a sound check to ensure that all
participants can hear and be heard
• Load your presentation
62. In – Session
• Ask questions and provide opportunity for
interaction
• Animate your delivery
• Smile…your participants will be able to hear it!!!
• Look at the whole screen, not just the content
• Speak clearly and don’t rush
63. In – Session
• Encourage participants to respond and to raise
their hand when they have a question or
comment
• Mark-up every slide to provide visual stimulation
and grab attention
• Include interactivity and variety by using
breakout rooms, application sharing, multimedia,
web tours, quizzes
64. Documentation/Training
• User Guides and Recorded Training Sessions are
available at
– http://www.elluminate.com/support/docs/v65moderator.jsp
• Online training sessions available from the
“Events” page
65. The Elluminati
• Goal
– To provide a forum in which Elluminate’s customers
can meet to share ideas, applications, best
practices, etc
– To provide an avenue to share content, recordings,
and invite other Elluminate users to events
66. The Elluminati
• Elluminate User Group
– Monthly live sessions
• Register at
http://www.elluminate.com/site/external/event/live/sche
dule
– Online Community
• Register at http://home.learningtimes.net/elluminate
69. Case Study Summaries by Use Category
• Medical • MBA Programs
– Ohio State University – Babson College
Dept. of Pharmacology – Baylor University
– Nova Scotia Community – Georgia State University
College (Nursing) – Penn State University
– Tennessee Tech – Tennessee Tech University
University (Nursing)
– University of Iowa
– University of Calgary
Medical Center
– University of Iowa Center • Engineering
for Rural & Environmental – California State University
Health Northridge
– University of Kansas – Rensselaer Polytechnic Institute
Medical Center
– University of Pittsburgh
Center for Injury Research
& Control
70. Case Study Summaries by Use Category
• LMS Integration • Professional Development
– Baylor University – Deakin University, Australia
– California State University – Learning Times
Northridge – New York Institute of
– Chicago State State Technology/NY State Teacher
University Centers
– Deakin University, – Penn State University
Australia – Sloan Consortium
– Iowa Central Community – Tennessee Tech University
College
– Northern Arizona
University
– Tennessee Tech University
– University of Iowa
71. Case Study Summaries by Use Category
• Blended Onsite/Online Events • Virtual Office Hours/Tutoring
– Babson College – Deakin University
– Baylor University – Iowa Central Community
– Chicago State University College
– Tennessee Tech University – Northern Arizona University
– University of Iowa – Ohio State University Dept. of
– University of Kansas Pharmacology
Medical Center – Penn State University
– Univ. of Pittsburgh Ctr. for
Injury Research & Control
• Online Events/Communities
– California State University
Northridge
– Cognitive Science Society
– Learning Times
– Sloan Consortium
72. Case Study Summaries by Use Category
• Staff/Administrative
Meeting/Collaboration
– Chicago State University
– Iowa Central Community
College
– Northern Arizona University
– Tennessee Tech University
– University of Hawaii Manoa
Department of Education
73. Global Learning and Collaboration
Archnet
• Challenge
– Connect global online community of professionals
– Implement real-time distance learning tool
• Elluminate Solution
– Rich, dynamic collaboration
– Full feature set that enabled sharing of design concepts
• Result
– Facilitation of international online design competition with schools in
UK, Mexico, UAE, Turkey, Egypt
– Recorded lectures, real-time expert presentations
– Student presentations of final designs
“Elluminate Live! enabled us to push the
boundaries of what we wanted to do.” - Shiraz
Allibhai
74. Deliver Real-time, Web-based Education
Babson College
• Challenge
– Simulate face-to-face experience of traditional classroom
– Add live interaction to distance education programs
– Deliver blended online/onsite course offerings
• Elluminate Solution
– Innovative, blended online/onsite environment
– Same content as real-life classroom with same results
• Result
– Host guest speakers who are unable to travel
– Students can attend class even in bad weather
– Offer group spaces for students for use without instructor
– Support new focus on e-delivery model
“We use Elluminate Live! to make courses
available to students who wouldn’t normally have
access.” - Tova Garcia Duby
75. Deliver Flexible, Affordable Synchronous Solution
Baylor University
• Challenge
– Add live interaction to online/blended courses
– Increase flexibility for working adult students
• Elluminate Solution
– Easy installation, integration with Blackboard
– Easy to use for teachers, students, administrators
– Excellent product documentation
• Result
– Flexible, cost-effective solution for campus-wide roll out
– Web-based learning for on-campus, remote students
– Ability to offer pre-recorded, narrated lessons
“When you look at the features versus the cost, it’s
hard to be convinced that there’s anything out
there better to use.” - Sandy Bennett
76. Facilitate Interactive Online Teaching, Research
BCcampus
• Challenge
– Add synchronous content to online communities
– Enhance professional development services
• Elluminate Solution
– Embedded virtual conference room as part of Learning Times
services
– Encourages collaboration, partnership between universities
– Informal, self-service environment
• Result
– Synchronous interaction and collaboration, regardless of location
– Reduced travel and organization of face-to-face events
– Invaluable 24/7 access from work or home
“Elluminate Live! is easy to use and provides a real
payoff for the users.” - David Porter
77. Deliver Live Interaction to Distance Education
California State University Northridge
• Challenge
– Add synchronous content to WebCT-based program
– Mirror activities of traditional classroom
• Elluminate Solution
– High-quality VoIP, multi-platform support
– WebCT integration
– No long learning curve
– Unlimited use campus wide
• Result
– Virtual classroom with same results as face-to-face
– Creation of online community of users
– Dramatically increased retention with record/playback
“With Elluminate Live! pedagogy drives technology,
not the other way around.” - Randall Cummings
78. Deliver Synchronous Content to Distance Education
Chicago State University
• Challenge
– Add synchronous content to distance education
– Enable collaboration for blended online/onsite courses
• Elluminate Solution
– Easy installation, integration with Blackboard
– Convenient hosted solution
– Web-based environment for faculty and staff meetings
• Result
– Inter-university collaboration
– Interaction, collaboration between students, regardless of location
“We were aware of other products, but Elluminate
Live! met out needs.” - Julian Scheinbuks
79. Online Seminar with Multimedia Collaboration
Cognitive Science Society
• Challenge
– Ability to bring in users from remote locations
– Multi-platform support
– Support for high quality multimedia
• Elluminate Solution
– International and multi-platform support
– Quality multimedia and whiteboard
– Easy-to-use interface
• Result
– Run blended events for hundreds of users with 200+ users
worldwide
– Won 2004 LOLA Award for Interactivity and Engagement in a Live
Webcast
“Researchers from around the globe can experience
the Elluminate Live! session in its entirety, even
after the fact.” – Thomas B. Ward
80. Add Dynamic Interaction to Distance Education
Deakin University, Australia
• Challenge
– Add live interaction to online environment
– Enable cross-campus teaching without travel
• Elluminate Solution
– Multi-platform support, comprehensive functionality
– Simplicity of implementation, use
– Responsive local customer service
– WebCT integration
• Result
– Synchronous content for courses
– Decreased travel for instructors, students
– Professional development for teachers and staff
“Elluminate was the only vendor confident enough
to demo without telephone back up.” - Ian Smissen
81. Deliver Dynamic Interaction for Courses and Meetings
Georgia State University
• Challenge
– Add synchronous delivery to distance education
– Support multi-platform environment and low bandwidth connectivity
• Elluminate Solution
– Convenient hosted environment
– Rich feature set, multi-platform support
• Result
– Enhanced interaction across campus, state, globe
– Easy archiving and retrieval of session recordings
– Real alternative to online instruction
“The company provides the best support I’ve ever
had, and that’s a great stress reducer for me.” -
Tricia Anderson
82. Reduce Costs, Reach More Students
Iowa Central Community College
• Challenge
– Explore ways to make fiber optic system more cost effective
– Serve larger student population in rural areas
• Elluminate Solution
– Same content and interaction as traditional classroom
– Superior user experience that enhances learning, regardless of
location
• Result
– Leveraged use of fiber optic network
– Expanded course offerings
– Decreased costs
“Word of mouth continues to spur interest in using
Elluminate Live! Our best selling factor is positive
student and teacher feedback.” - T.J. Martin
83. Webinars, Collaboration, and Online Communities
LearningTimes
• Challenge
– Find best solution for synchronous eLearning
– Facilitate classes, workshops, online conferences, group
collaboration
– Need for cross-platform, low-bandwidth solution
• Elluminate Solution
– Real-time group collaboration from committed vendor
– Superior functionality, ease of use, world-class support
• Result
– Superior user experience
– Expanded reach of programs
– Significant cost savings
– Competitive advantage
“Anyone who enjoys teaching in a face-to-face
classroom can adapt easily to the Elluminate Live!
environment.” – John Walber
84. Add Live Interaction for Students Worldwide
Mount Saint Vincent University
• Challenge
– Expand distance education offerings
– Add synchronous communication, collaboration
• Elluminate Solution
– Affordable, easy-to-use, intuitive interface
– Single solution with many applications
– Synchronous interaction at a distance
• Result
– Flexibility, interaction for busy students
– Part of multi-mode facilitation tool set that enables students to move
forward in career, life
– Nomination for National Technology Innovation Award
“Over 90% of students surveyed said they would
take another course using Elluminate Live!” -
Robert Farmer
85. Add Dynamic Interaction for Online Events
New York Institute of Technology/NY State Teacher Centers
• Challenge
– Two organizations with single need
– Enhance communication
– Improve connection between students and instructors
– Enhance student/mentor relationships
• Elluminate Solution
– Reliable, easy-to-use tool for live eLearning
– Flexible toolkit with multi-platform support
• Result
– Meaningful connection between mentor, teacher, student
– Increased interaction, enhanced creativity
– Hybrid environment with Elluminate, video conferencing
“We’ve found Elluminate Live! to be the perfect
environment to offer both technical and emotional
support to our instructors.” - Stan Silverman
86. Empower Live, Online Teaching and Learning
Northern Arizona University
• Challenge
– Facilitate human interaction for distance learning
– Faculty control over interactions with each other, students
• Elluminate Solution
– Low bandwidth connectivity, multi-platform support
– WebCT Vista integration
– Robust VoIP, ADA compliance
• Result
– Real-time collaboration for researchers
– State-wide administrative meetings
– Instructor virtual office hours
– Synchronous interaction for online courses
“Elluminate Live! enables us to offer a broader
solution that can support all campus activities, not
just online courses.”- Don Carter
87. Enhance Distance Learning Program
Nova Scotia Community College
• Challenge
– Add live component to over 275 online courses
– Regionally distributed users base
– Dial-up users
• Elluminate Solution
– Easy-to-use virtual classroom
– Quality VoIP, even on dial-up
• Result
– Increased accessibility for students
– Instructor meeting and collaboration
– Recorded software training for students
“Elluminate Live! works beautifully, even in areas
where connectivity isn’t the best .” – Mike Kidney
88. Deliver Dynamic Interaction and Collaboration
Ohio State University College of Pharmacy
• Challenge
– Provide more interactivity than WebCT or Office Hours Live
– Enhance reliability, increase collaboration
• Elluminate Solution
– Features that support classroom orientation
– Supports both instructor-led classes and student group work
– No hassle ASP environment
• Result
– Mirror activities of traditional classroom for remote students
– Ability to record workshops to facilitate review for exams
– Received Excellence in College and University Distance Education
National Award
“Elluminate Live! enabled us to move from simple
online chat to a true virtual classroom.” - Anand
Khuma
89. Enhance Distance Learning Program
Penn State University Online MBA Program
• Challenge
– Support the university’s asynchronous courses
– 23,000 students enrolled in 50 states, 44 countries
– Mixed OS environment with some dial-up users
• Elluminate Solution
– Virtual classroom
– Multi-platform support
– Crystal-clear voice
– Application sharing
• Result
– Added interaction to courses in iMBA program
– Virtual office hours
– Student-led collaboration
– Technical support for training new instructors
“With Elluminate Live! I can create a sense of
community for remote students.” – Dr. Iris Striedieck
90. Rensselaer Polytechnic Institute
• Challenge
– Add synchronous content, interactivity to existing video
conferencing
– Incorporate cameras into all lecture halls
• Elluminate Solution
– Dependable real-time, interactive eLearning environment
– Crystal-clear two-way audio
• Result
– Used virtual classroom more than video equipment
– Reduced number of technologies required to deliver remote
courses
– Increased interactivity
– Lower cost to deliver courses
91. Host Webinars and Blended Events
Sloan Consortium
• Challenge
– Add easy to use synchronous interaction for 700 organizations
– Blended events for both onsite and virtual users
– Multiple platform support, rural users
• Elluminate Solution
– Synchronous environment
– Low learning curve
– International support
• Result
– Running blended events for hundreds of users, including session
with 369 international participants
– Enthusiastic interaction
“Every time a session was interactive, it helped pull
people out a little bit more.” – Keith Bourne
92. Deliver Dynamic Interaction Internationally
Tennessee Tech University
• Challenge
– Enable students to present online in real time
– Reliable connectivity, even in rural areas
• Elluminate Solution
– Stand alone or combined with WebCT
– Superior user experience that enhances learning
– Perfect fit for visually based distance education model
• Result
– High levels of student cooperation and interaction
– Improved test scores with access to recorded course material
– Flexible virtual classroom for teaching and meeting on scheduled
and ad hoc basis
“Elluminate Live! is geared specifically toward
higher education, unlike other solutions.” - R.J.
Clougherty, PhD
93. Deliver Interactivity to Remote Students
University of Calgary Medical Center
• Challenge
– Several dedicated rooms with video conferencing equipment
– Point-to-point ISND to sites across Alberta
• Elluminate Solution
– Integrate video conferencing into Elluminate
– All video and audio transmitted through Elluminate to those who
can’t get to dedicated video sites
• Result
– Expand reach beyond video conference sites
– Enable more students to attend courses
– Reduce cost and space required by additional video sites
94. Expand Course Delivery, Reduce Costs
University of Hawaii Manoa College of Education
• Challenge
– Address statewide teacher shortage
– Reduce instructor travel, need for expensive, interactive TV
• Elluminate Solution
– Reliable Internet connectivity, even at low bandwidths
– Support for faculty meetings, professional development
– Access for disabled students
• Result
– Shift from travel to synchronous education
– Eclipsed need for interactive TV technology
– Ability to relate to students in new ways
“Elluminate Live! will enable us to eliminate a
single weekend of travel this semester, resulting in
about $4500 in savings.” - Dr. Paul McKimmy
95. Professional Development and Collaboration
University of Iowa
• Challenge
– Augment classroom learning
– Reach international students online
• Elluminate Solution
– Reliable connectivity with global reach
– Stand alone or integrated with CMS
• Result
– International collaboration and training for Center for International
Rural and Environmental Health
– Online content for Executive MBA Program
– Productive meetings for national consortium of IT leaders
“Once we started using Elluminate Live! our meetings
immediately became shorter and more productive.” –
Margaret Jesse
96. Deliver Synchronous Content
University of Kansas Medical Center
• Challenge
– Replace WebEx, eliminating need for second phone line
– Option for ASP hosting
– Record sessions for later playback
• Elluminate Solution
– Easy to implement, easy to administer, easy to use
– Innovative technology that works, regardless of connection speed
– Responsive, supportive partner
• Result
– Mirror activities of traditional classroom
– Ability to integrate with asynchronous LMS
– Productive, positive experience
“With Elluminate Live! the focus is on teaching
and learning, not on the product.” - Darrin Cheney
97. Blended Events/International Collaboration
Univ. of Pittsburgh Center for Injury Research & Control
• Challenge
– Needed online teaching tool
– Support for local, national and international end users
– Record lectures for future review
• Elluminate Solution
– Real-time interaction
– Blended events of onsite and remote participants
• Result
– Focus on collaboration, not technology
– Fully integrated blended events
– Library of recordings
“That’s what’s wonderful about Elluminate Live! -
the sky’s the limit!” – Hank Weiss