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BOP Marketing Plan for
“Latea Peru”
Marianna Pardi
Juliana Cabal
Sugita Yoshitaka
Raul Manrique
Pablo Narvaez
Joao Rendon
Marketing at theBOP final project
Agenda

The opportunity

Our proposal
Expected outcomes
The
opportunity
BOP at Perú

PERU
30,4 MM people

NO BOP
22,6 MM

BOP “consumer”
5,9 MM
Extreme Poverty
1,9 MM

BOP
7,8 MM

By province….
Lima
Piura
Cajamarca
La Libertad
Puno
Loreto
Ayacucho
Ancash
Lambayeque
Junin
Cusco
Huánuco
San Martin
Huancavelica
Apurimac
Amazonas
Arequipa
Pasco
Ica
Ucayali

24,1%
8,6%
8,2%
7,4%
5,4%
4,9%
4,4%
4,1%
4,1%
4,0%
3,6%
3,4%
3,3%
3,0%
2,6%
2,2%
2,2%
1,5%
1,0%
1,0%
BOP at Lima
(1,4MM people)

Average household size: 4,6 people

Most common jobs
* Street vendor
* Maid
Average monthly
household income:
S/. 960
$ 343
€ 255
Aprox: € 1.85 m/day

Most common jobs
* Constr worker
* Watchman
* Janitor
* Messenger
-----------------------* Electrician
* Mechanic
* Plumber
-----------------------* Taxi / bus driver

% of food in monthly
expenditure: 67%

Average $ contributors: 1,6 members

Average years of education: 8,4 (High School)
BOP house

Roof material:
Calamine – corrugated iron (70%)

Wall material:
Triplay – wood (48%)
Brick and cement (34%)
Carton – rush mat (6%)
Pavement – side walk
NONE (77%)
Track
NONE (72%)
Floor material:
SOIL (55%)
BOP at Lima
(1,4MM people)
LIMA NORTH (23,9%)
•Carabayllo
•Comas
•Independencia
•Puente Piedra
•San Martín de Porres

CALLAO (9,5%)
Callao
Ventanilla

LIMA DOWNTOWN (2,9%)
Rímac

LIMA EAST (25,9%)
•Ate – Vitarte
•El Agustino
•San Juan de Lurigancho
•Santa Anita

Lima SOUTH (27,5%)
•Pachacamac
•San Juan de Miraflores
•Santa María del Mar
•Villa El Salvador
•Villa María del Triunfo
BOP at Lima
(1,4MM people)
LIMA NORTH (23,9%)
•Carabayllo
•Comas
•Independencia
•Puente Piedra
•San Martín de Porres

Most of them live at the
periphery / outskirts; in
sand or hill /mountain
environments.
CALLAO (9,5%)
Callao
Ventanilla

LIMA DOWNTOWN (2,9%)
Rímac

LIMA EAST (25,9%)
•Ate – Vitarte
•El Agustino
•San Juan de Lurigancho
•Santa Anita

Lima SOUTH (27,5%)
•Pachacamac
•San Juan de Miraflores
•Santa María del Mar
•Villa El Salvador
•Villa María del Triunfo
BOP environments
BOP environments
Unmet Need
Household Average Monthly Spending in shoes….
Segment

Total
(a+b+c)

Adult Shoes
(a)

Kids Shoes
(b)

Repairing
(c)

BOP

€ 8,2

€ 6,1

€ 1,9

€ 0,2

No BOP

€ 10,5

€ 8,5

€ 1,6

€ 0,4

Average Monthly
Household
income
BOP: € 255
NO BOP: € 606

% of shoes in monthly
expenditure
BOP: 3,23 % !!! (8,2/255)
NO BOP: 1,55% (10,5/606)
Unmet Need
Household Average Monthly Spending in shoes….
Segment

Total
(a+b+c)

Adult Shoes
(a)

Kids Shoes
(b)

Repairing
The reason:
(c)

BOP

€ 8,24

€ 6,11

€ 1,86

€ 0,27

No BOP

€ 10,52

Average Monthly
Household
income
BOP: € 255
NO BOP: € 606

€ 8,50

Intensive
€ 1,59
€ 0,43
use
+
% of shoes in Tougher
monthly
ground
expenditure conditions
BOP: 3,23 % !!!
NO BOP: 1,55%
Our
proposal
* Manrique
Shoes Group
* Milk Glass
& Popular
Dining Room
Associations
* Local majors

* Product
* Sales
* Marketing

* Shoe design
* Sales Force
Training
* D2D sales

* Sales force
(B2C)

* Storage
* Distribution
* Administrative

Assembled,
sole resistant,
confortable
and affordable
shoes adapted
to ground
characteristics

* Though
sales force.
and promo
activities

Consumers
I. Men
- Adult
- Kid /School
II. Women
- Adult
- Kid / School

* Local Partners -D2D
* Deportive centers /
Zonal Park

* Shoes selling
Product

Two Component Assembled Shoes

PRODUCT CHARACTERISTICS

SOLE + INSOLE
* Material: Expanded virgin pvc with nitrile
dust + 2mm polyurethane foam
* Footprint without cavities
* Density: 0,5 – 0,65 gr / cm3
* With eyelets for shoelace attachement

•
•
•
•

Lightweight
Anti fatigue propierties
Good cushioning, resistance and grip.
Enhanced blood circulation & knee –
kidney protection.
BENEFITS (FROM BOP PoV)

UPPER
* Material: Plastified canvas
* Assembling shoelaces: # 18 nylon
* Different designs & colors for future
replacement

• More resistance

• Impermeability
Product

Proxy Reference: Armo Shoes (Chile)

“Inclusivo” fair trade project
http://ralonso.com/?portfolio=armo
Product

Resistant sole + different upper colors / designs

Association with key partner “Manrique Group”
Specialized in security shoes now looking x diversification opportunities
http://www.grupomanrique.com/
Place
Local Partners
D2D Sales

Zonal Parks

Sports Camps

* Products on consignment + catalog
* Only for main campaigns: School - Christmas
* Mostly women

* Sponsored by majors
* High capilarity
* BOPs in “buying mood”
* Most personal channel. / high level
of persuasion.

* Opportunity to develop “experience” with BTL activations.
Local Partner Model
1
Our BOP company

Training,
Promotion
incentive

Shoes
Supply

4. Customer
feedback
LP
2.

Products

Shoes
Promotion/
Selling

CL

3. Purchase

CL

CL

CL

Our warehouses

1) Our BOP Company
- Trains Local Partners (LP)
(mainly unemployed females)
2) Local Partners (LP)
- Acquire products from our warehouses
- Promote our products to their neighbors
- Explain the benefits of the shoes with
catalog
3) Clients (CL)
- Buy shoes
4) Our BOP Company
- Analyze local needs and develop new
products by collaborating with LPs
(in the future)
Promotion

Feeling represented by promotor.
One2One promotion
Events at Sports Camps / Zonal Parks

POP
Advertisement

Where? BOP highest frequency channel
(**) To make it simple we just use variable costs and not fully allocated ones
(+ administrative, marketing, sales training, distribution)

Price

UPPER

SOLE

VARIABLE
COSTS
(x pair of
shoes) (**)

=

+
Adult:
Kid:

€ 2.65
€ 2.20

COGS x BOP
company

Adult:
Kid:

€ 2.26
€ 1.88

Adult: € 4.91
Kid: € 4.08
Adult:
Kid:

+14%
+14%

YTD Benchs
Price x BOPs
Adult:
€ 10.58 - € 13.23
Kid:
€ 7.41 - € 10.05

Adult: € 9.26
Kid: € 7.94

Price x distributor
Adult:
Kid:

+39%
+39%

Adult: € 5.69
Kid: € 4.76

Margins were set based on learnings pointed in “Mrktg Innovative Devices x BOP”
Hystra, March 2013
Expected
outcomes
Marketing & Financials
To have green numbers we would need…

* Awareness >= 40% of HH.

* Break even point: 48,2M pairs

* Penetration (Trial) >= 17% of HH.

(40,5M kids & 7,8M adults or
other combinations)

* Market share >= 1,37%.

It´s a real Challenge. To get scale we rely on our local partners, and
that´s why we need to ensure attractive margins x them.
OUR SOCIAL IMPACT…
ASPIRATIONAL

FUNCTIONAL

EMPLOYMENT

(Quality)

(Social Integration)
Thanks a
lot!!
Back up
information
LIMA

BOP shoes market size

X

PERU

291M households

€ = € 28.7MM

€ 99 yearly spending
in shoes x HH

€ 122.7MM
YTD Habit: Channels were BOP interact the most

47%

39%

5%

3%

3%

3%

YTD Habit: Channels were BOP buy shoes

46%

31%
Distribution model trade - offs

PROS

* No shoes at YTD
* Highest interaction
* High bond channel
* Opportunity x trade mrktg
– POS activation

CONS

Franchise
D2D

* Added complexity
* Added complexity
(28.2M POS / 2.8M x district) (22.8M POS / 2.3M x district)
* Not fit with current habit
* POS willingness to buy

* 2nd channel in current habit.
* High interaction
* High bond channel
* Opportunity x trade mrktg
– POS activation

* 1st channel in current
habit.
* Easier to serve POS
number (50 x district)

* Margin orientation
* Conflict vs own
retailer brands

* Most personal channel.
* High level of
persuasion.

* Added complexity
(291M households)
* Sales force training
and management.
* Security / fraud issues
YTD Habit: Means of transportation (most used)

50%

32%

Daily time spent at public
transportation: > 1,5h

13%

YTD Alternative Channels Impact (% bought what they´ve seen at…)

58%

57%

51%

2%
Information Sources
i) BOP at Perú
* Informe Técnico Pobreza en Perú 2012. INEI
* Encuesta Nacional de Hogares 2012 - Modulo Vestido y Calzado. INEI
* Niveles Socioeconómicos de la Gran Lima 2012, Ipsos.
* Perfiles Zonales de la Gran Lima 2009, Ipsos
* Hábitos y Actitudes hacia Canales Alternativos 2012, Ipsos.
http://www.youtube.com/watch?v=VjFuiKeoJAI
http://www.youtube.com/watch?v=v7mkLORH3RY
ii) Propuesta de Marketing
* Producto armable
Proyecto Inclusivo de Comercio Justo en Chile desarrollado por Rodrigo Alonso.
http://ralonso.com/?portfolio=armo
* Márgenes para el distribuidor
-The base of pyramid distribution challenge. XIFMR Research, 2011. Centre for
Development Finance.
- Marketing Innovative Devices for the BOP. Hystra, March 2013.

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Marketing Project for BOP at Peru - Assembled Shoes

  • 1. BOP Marketing Plan for “Latea Peru” Marianna Pardi Juliana Cabal Sugita Yoshitaka Raul Manrique Pablo Narvaez Joao Rendon Marketing at theBOP final project
  • 4. BOP at Perú PERU 30,4 MM people NO BOP 22,6 MM BOP “consumer” 5,9 MM Extreme Poverty 1,9 MM BOP 7,8 MM By province…. Lima Piura Cajamarca La Libertad Puno Loreto Ayacucho Ancash Lambayeque Junin Cusco Huánuco San Martin Huancavelica Apurimac Amazonas Arequipa Pasco Ica Ucayali 24,1% 8,6% 8,2% 7,4% 5,4% 4,9% 4,4% 4,1% 4,1% 4,0% 3,6% 3,4% 3,3% 3,0% 2,6% 2,2% 2,2% 1,5% 1,0% 1,0%
  • 5. BOP at Lima (1,4MM people) Average household size: 4,6 people Most common jobs * Street vendor * Maid Average monthly household income: S/. 960 $ 343 € 255 Aprox: € 1.85 m/day Most common jobs * Constr worker * Watchman * Janitor * Messenger -----------------------* Electrician * Mechanic * Plumber -----------------------* Taxi / bus driver % of food in monthly expenditure: 67% Average $ contributors: 1,6 members Average years of education: 8,4 (High School)
  • 6. BOP house Roof material: Calamine – corrugated iron (70%) Wall material: Triplay – wood (48%) Brick and cement (34%) Carton – rush mat (6%) Pavement – side walk NONE (77%) Track NONE (72%) Floor material: SOIL (55%)
  • 7. BOP at Lima (1,4MM people) LIMA NORTH (23,9%) •Carabayllo •Comas •Independencia •Puente Piedra •San Martín de Porres CALLAO (9,5%) Callao Ventanilla LIMA DOWNTOWN (2,9%) Rímac LIMA EAST (25,9%) •Ate – Vitarte •El Agustino •San Juan de Lurigancho •Santa Anita Lima SOUTH (27,5%) •Pachacamac •San Juan de Miraflores •Santa María del Mar •Villa El Salvador •Villa María del Triunfo
  • 8. BOP at Lima (1,4MM people) LIMA NORTH (23,9%) •Carabayllo •Comas •Independencia •Puente Piedra •San Martín de Porres Most of them live at the periphery / outskirts; in sand or hill /mountain environments. CALLAO (9,5%) Callao Ventanilla LIMA DOWNTOWN (2,9%) Rímac LIMA EAST (25,9%) •Ate – Vitarte •El Agustino •San Juan de Lurigancho •Santa Anita Lima SOUTH (27,5%) •Pachacamac •San Juan de Miraflores •Santa María del Mar •Villa El Salvador •Villa María del Triunfo
  • 11. Unmet Need Household Average Monthly Spending in shoes…. Segment Total (a+b+c) Adult Shoes (a) Kids Shoes (b) Repairing (c) BOP € 8,2 € 6,1 € 1,9 € 0,2 No BOP € 10,5 € 8,5 € 1,6 € 0,4 Average Monthly Household income BOP: € 255 NO BOP: € 606 % of shoes in monthly expenditure BOP: 3,23 % !!! (8,2/255) NO BOP: 1,55% (10,5/606)
  • 12. Unmet Need Household Average Monthly Spending in shoes…. Segment Total (a+b+c) Adult Shoes (a) Kids Shoes (b) Repairing The reason: (c) BOP € 8,24 € 6,11 € 1,86 € 0,27 No BOP € 10,52 Average Monthly Household income BOP: € 255 NO BOP: € 606 € 8,50 Intensive € 1,59 € 0,43 use + % of shoes in Tougher monthly ground expenditure conditions BOP: 3,23 % !!! NO BOP: 1,55%
  • 14. * Manrique Shoes Group * Milk Glass & Popular Dining Room Associations * Local majors * Product * Sales * Marketing * Shoe design * Sales Force Training * D2D sales * Sales force (B2C) * Storage * Distribution * Administrative Assembled, sole resistant, confortable and affordable shoes adapted to ground characteristics * Though sales force. and promo activities Consumers I. Men - Adult - Kid /School II. Women - Adult - Kid / School * Local Partners -D2D * Deportive centers / Zonal Park * Shoes selling
  • 15. Product Two Component Assembled Shoes PRODUCT CHARACTERISTICS SOLE + INSOLE * Material: Expanded virgin pvc with nitrile dust + 2mm polyurethane foam * Footprint without cavities * Density: 0,5 – 0,65 gr / cm3 * With eyelets for shoelace attachement • • • • Lightweight Anti fatigue propierties Good cushioning, resistance and grip. Enhanced blood circulation & knee – kidney protection. BENEFITS (FROM BOP PoV) UPPER * Material: Plastified canvas * Assembling shoelaces: # 18 nylon * Different designs & colors for future replacement • More resistance • Impermeability
  • 16. Product Proxy Reference: Armo Shoes (Chile) “Inclusivo” fair trade project http://ralonso.com/?portfolio=armo
  • 17. Product Resistant sole + different upper colors / designs Association with key partner “Manrique Group” Specialized in security shoes now looking x diversification opportunities http://www.grupomanrique.com/
  • 18. Place Local Partners D2D Sales Zonal Parks Sports Camps * Products on consignment + catalog * Only for main campaigns: School - Christmas * Mostly women * Sponsored by majors * High capilarity * BOPs in “buying mood” * Most personal channel. / high level of persuasion. * Opportunity to develop “experience” with BTL activations.
  • 19. Local Partner Model 1 Our BOP company Training, Promotion incentive Shoes Supply 4. Customer feedback LP 2. Products Shoes Promotion/ Selling CL 3. Purchase CL CL CL Our warehouses 1) Our BOP Company - Trains Local Partners (LP) (mainly unemployed females) 2) Local Partners (LP) - Acquire products from our warehouses - Promote our products to their neighbors - Explain the benefits of the shoes with catalog 3) Clients (CL) - Buy shoes 4) Our BOP Company - Analyze local needs and develop new products by collaborating with LPs (in the future)
  • 20. Promotion Feeling represented by promotor. One2One promotion Events at Sports Camps / Zonal Parks POP Advertisement Where? BOP highest frequency channel
  • 21. (**) To make it simple we just use variable costs and not fully allocated ones (+ administrative, marketing, sales training, distribution) Price UPPER SOLE VARIABLE COSTS (x pair of shoes) (**) = + Adult: Kid: € 2.65 € 2.20 COGS x BOP company Adult: Kid: € 2.26 € 1.88 Adult: € 4.91 Kid: € 4.08 Adult: Kid: +14% +14% YTD Benchs Price x BOPs Adult: € 10.58 - € 13.23 Kid: € 7.41 - € 10.05 Adult: € 9.26 Kid: € 7.94 Price x distributor Adult: Kid: +39% +39% Adult: € 5.69 Kid: € 4.76 Margins were set based on learnings pointed in “Mrktg Innovative Devices x BOP” Hystra, March 2013
  • 23. Marketing & Financials To have green numbers we would need… * Awareness >= 40% of HH. * Break even point: 48,2M pairs * Penetration (Trial) >= 17% of HH. (40,5M kids & 7,8M adults or other combinations) * Market share >= 1,37%. It´s a real Challenge. To get scale we rely on our local partners, and that´s why we need to ensure attractive margins x them.
  • 27. LIMA BOP shoes market size X PERU 291M households € = € 28.7MM € 99 yearly spending in shoes x HH € 122.7MM
  • 28. YTD Habit: Channels were BOP interact the most 47% 39% 5% 3% 3% 3% YTD Habit: Channels were BOP buy shoes 46% 31%
  • 29. Distribution model trade - offs PROS * No shoes at YTD * Highest interaction * High bond channel * Opportunity x trade mrktg – POS activation CONS Franchise D2D * Added complexity * Added complexity (28.2M POS / 2.8M x district) (22.8M POS / 2.3M x district) * Not fit with current habit * POS willingness to buy * 2nd channel in current habit. * High interaction * High bond channel * Opportunity x trade mrktg – POS activation * 1st channel in current habit. * Easier to serve POS number (50 x district) * Margin orientation * Conflict vs own retailer brands * Most personal channel. * High level of persuasion. * Added complexity (291M households) * Sales force training and management. * Security / fraud issues
  • 30. YTD Habit: Means of transportation (most used) 50% 32% Daily time spent at public transportation: > 1,5h 13% YTD Alternative Channels Impact (% bought what they´ve seen at…) 58% 57% 51% 2%
  • 31. Information Sources i) BOP at Perú * Informe Técnico Pobreza en Perú 2012. INEI * Encuesta Nacional de Hogares 2012 - Modulo Vestido y Calzado. INEI * Niveles Socioeconómicos de la Gran Lima 2012, Ipsos. * Perfiles Zonales de la Gran Lima 2009, Ipsos * Hábitos y Actitudes hacia Canales Alternativos 2012, Ipsos. http://www.youtube.com/watch?v=VjFuiKeoJAI http://www.youtube.com/watch?v=v7mkLORH3RY ii) Propuesta de Marketing * Producto armable Proyecto Inclusivo de Comercio Justo en Chile desarrollado por Rodrigo Alonso. http://ralonso.com/?portfolio=armo * Márgenes para el distribuidor -The base of pyramid distribution challenge. XIFMR Research, 2011. Centre for Development Finance. - Marketing Innovative Devices for the BOP. Hystra, March 2013.