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RCS Simplified: Home-Grown and
            Hosting Models
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Sponsor:
Nov 2012




Simplifying
and Enabling
RCS service
delivery
          Kevin Mitchell
          @mitchellkp
          kmitchell@acmepacket.com
Acme Packet – leader in session
delivery network solutions
 Mission: enable delivery of
                                              •   Founded: 2000
  trusted, first-class interactive
                                              •   HQ: Bedford, MA USA
  communications and data
  services across IP networks                 •   NASDAQ: APKT
                                              •   2011 revenue: $307M
                                              •   2011 net income: $72M
 Solutions to enable
                                              •   850+ employees
  all-IP evolution
       Increase revenue
       Lower total cost of ownership
       Maximize network agility

 Experienced
       1,850 customers
       150 IMS projects



Nov 2012   Acme Packet | www.acmepacket.com                           3
State of RCS – making progress

 Launched and live (or coming soon)




 RCS 5.1 specification is done

 Handset and app support grows

 Legacy messaging in decline



Nov 2012   Acme Packet | www.acmepacket.com   4
Decline in Mobile Messaging Usage




Nov 2012   Acme Packet | www.acmepacket.com   5
Decline in Revenue per Message




Nov 2012   Acme Packet | www.acmepacket.com   6
RCS reality check


 IMS complexity and                                                                                                         IP service delivery is
   business case                                                                                                                 challenging
                         IP Multimedia Networks
                                                                          Legacy mobile                      LCS
             CS Network                                                   signalling Networks                Client

                                                                          Mm Ma                                   Le
Mb     Mb          CS                                                                              AS
                                BGCF                  I-CSCF
                                                                                                 Sh
                        CS             Mg        Mk                       Cx              C, D,               LRF
                                 Mk                                                       Gc, Gr

                                                                Mw
                                                                                      HSS                    Mm
                                Mj     BGCF
                                                      Mi               Cx

            IMS-              MGCF                                          Dx        SLF                              Ml
            MGW                                       S-CSCF                                          Dh
                                           Mg                             Dx
                    Mn
                                                                                           ISC              E-CSCF
                                            Mr                              MRB                       Rc
             Mb                                       Mw         ISC
                                      Cr
                                                                                          Mw
     MRFP                    MRFC     P-CSCF                                                          I4          Mi
                                                           Mx                        EATF
                   Mp
                                                      Mx                                           Mx
                                      Rx                                                                   BGCF
Mb      Mb         Mb                                           IBCF
                                                  Ici, Mm                                  Mx
                                            Gm                       Ix

                                                                TrGW
                                                                               Izi
                                            UE
                                                                                     Ut




     Nov 2012                Acme Packet | www.acmepacket.com                                                                                   7
Analysts don’t see a bright future

                             74 million RCS subscribers
                                      by 2016

                                    Source: Infonetics Research




Nov 2012   Acme Packet | www.acmepacket.com                       8
Blending of worlds


Time and time again the word
  that is used to define the                           Ease of use
success of SMS is: ubiquity
                                                      Fast to deploy
            Juniper Research
       Message in an IP-World
             September 2012


                                               Time and time again, the
                                                   success of OTT
            Interoperability                   communications is time.
             Reachability

             Extensibility

 Nov 2012   Acme Packet | www.acmepacket.com                              9
Simplification to make sense of the
 RCS business case
                 Streamline:                                       Grow:
IMS access & session management                      Session-aware load balancing

                                                                  IMS     RCS      NGN
                                                        Mobile                        Enterprise
        Cx/Dx                                                        Residential
                                                     Voice
                                                                 Video conferencing       Telepresence
            Rf
                                                    Presence
                                         ENUM                              Content & video share
                              ISC                      IM & messaging
            e2/Ml                                                   FMC            UCC

            Rx
                                                                                           Cluster
            Rx/Rq




       Fixed                        Mobile

                                                       Mobile        Residential         Enterprise




 Nov 2012        Acme Packet | www.acmepacket.com                                               10
2 options to simplify paths to IMS

      SBC & IMS access &
                                              SBC & IMS access functions
     session management




Internet             3G               LTE      Internet   3G       LTE




Nov 2012   Acme Packet | www.acmepacket.com                                11
Scaling strategies are changing

 Hardware systems                                  Virtual machines
           Vertical scaling                           Horizontal scaling

                                              Elasticity Manager




                                              Virtualization Layer




                                                                           12
Nov 2012   Acme Packet | www.acmepacket.com
Key pieces to the RCS service
 delivery puzzle
                          Service Reach                                 Lawful
                          SIP normalization                            intercept
                          Firewall traversal                           IM, VOIP
                              iOS support                              Encrypted
                                                                         traffic
                                                                 Signaling & media



  Security
DoS & overload
  protection
                                                      QoE
  Encryption
                                               Battery life friendly
                                                  QoS marking

 Nov 2012   Acme Packet | www.acmepacket.com                                       13
Signaling control for RCS:
protecting service availability
   Requirements
          Granular security per service & application
          User definable


   Key features
          Signaling rate limiting
          Access control lists and SIP Methods
           whitelists/blacklists
          Topology hiding
          Signaling screening = Signaling DPI
          Encryption: extending RCS to WiFi/Internet




Nov 2012     Acme Packet | www.acmepacket.com            14
Preserving ubiquity and
user experience
 Battery life
       Issue: Presence or keep-alive messages
       Requirement: network sends lightweight
        messages to traverse NAT devices

 Wide handset support
       Issue: iOS “multitasking” limitations
       Requirement: network sends TCP traffic to
        keep apps awake

 VideoShare behind a NAT
       Issue: Unidirectional communication can be
        blocked by NAT devices/firewall
       Requirement: network makes flow
        bidirectional

 Simplify: bundle functions into access SBC

Nov 2012   Acme Packet | www.acmepacket.com          15
Lawful Intercept requirements

 Intercepts all communications
      Replicates media (call content)
      Replicates signaling (call data)
      SIP, MSRP, RTP
      Any SIP Method –
       including REGISTER, MESSAGE


 Interoperability with range of IMS networks

   Encrypted sessions (SRTP, MSRPoTLS)


 Simplify:               combine functions in access SBC
Nov 2012   Acme Packet | www.acmepacket.com                 16
Now make it global:
SIP interconnect
   Lower TCO: interconnect for all
    services
                                                    IPX              MNO
          Mobile-mobile, mobile-fixed
          RCS, 2G/3G voice, VoLTE, video
          Bi-lateral & IPX interconnect



   Secure, managed interconnect border
          Security assures network availability
          Layer 3-5 mediation maximizes service
           reach and accelerates time to market
          QoE controls provide high quality        Fixed   3G/LTE   2G/3G
           services
          Dynamic, flexible routing lowers costs



Nov 2012   Acme Packet | www.acmepacket.com                            17
MetroPCS selects Acme Packet
for VoLTE and RCS service
                                                     Net-Net Session Director
                                                 provides all IMS access functions
• US mobile service
  provider

• 9.1 million subscribers

• Pioneer in flat rate,
  unlimited, no contract
  service
                                                    Internet            LTE
• LTE deployed in all core
  operating markets
                                               Accelerated time-to-market
• VoLTE service launched in
  August 2012                                  Enables multivendor ecosystem
                                               Enables secure and reliable
• RCS service launched in                       multimedia communication
  October 2012                                  services

Nov 2012   Acme Packet | www.acmepacket.com                                     18
Summary

 RCS services are integral parts of all-IP evolution

 Service provides to leverage its strengths
       Security
       Reliability
       Interoperability


 Simplicity, speed and scalability are key to
  making RCS work

 Rich functionality required to meet RCS security,
  interoperability and regulatory requirements
Nov 2012   Acme Packet | www.acmepacket.com             19
Making Joyn „real‟ in Vodafone
   markets and beyond
   Phillip Carter
   Head of Services Architecture
   Vodafone Group




20 C3 Vodafone Confidential | 28 November 2012
The Telco world is one founded on service
    interconnect to achieve ubiquity…….

Telco Service Distribution Model                                            OTT Service Distribution Model


                                                         However……
                                                  As we transition to all IP,
                                                   operators require new
                                                 infrastructure to complete
                                                    the map, and device
                                                  development & test load
                                                 becomes exponential with
                                                   each new service, and
                                                 each new service instance




21 C3 Vodafone Confidential | 28 November 2012
Hosting is the key industry simplification needed to
    evolves operator communications services, not apps,
    over data
          MNO Platforms Under Construction
                                                                                    MNO A RCS 5
                                                                                      Platform
                     Vodafone
                    RCS Platform



…Rapid start-up                                  ...switch when RCS5 ready                  MNO
                                                                                          customer
                                                                                              s
                                                      Switch customers when      MNO
                                       MNO            native MNO platform is   Customer
                                     Customer          ready or agreement      s Hosted
                                     s Hosted               terminated




22 C3 Vodafone Confidential | 28 November 2012
We have 2 architectures
                1. OTT - Time to market                                     2. Optimised – lower latency

                       Vodafone RCS                                              Vodafone RCS
                         Platform                                                  Platform
                                 SBC                                                   SBC




                                                             IP BACKBONE




                                                                                        Messaging
     INTERNET




                                  All traffic




  Hosted Operator
                                                                           SBC         SBC             SBC




        Country 1            Country 2           Country n      Country 1           Country 2       Country n




23 C3 Vodafone Confidential | 28 November 2012
Best Practice for Joyn on Vodafone
                                                                                                                                 OPTIMA
                                                                                              Service Performance                   L
                                                                                                                                           OTT

                                                                                                                                 Option   Option
                         Service Experience Metrics on HSPA                                             Requirement
                                                                                                                                   2        1
                         ACS and IMS address resolution                                    No address blocking                             
Provisioning & Support




                         Automatic registration                                            Header enrichment on 2G/3G                      

                         Customer support                                                  Customer care integration                       

                         Service desk 24/7                                                 SLA with ES hub                                 

                                                                                           Lawful intercept support for hosted
                         Regulatory                                                                                                        X
                                                                                           market

                         Joyn Voce/Video Call setup time (typically < 3s)                                                                  

                                                                                           Acme Packet SBC NN4500 with version
                         Battery consumption                                                                                               X
                                                                                           6.4.0 software or later over IPBB
Performance




                                                                                           Acme Packet SBC NN4500 with version
                         Joyn Call & Video Call conversation latency (typically < 150ms)                                                   X
                                                                                           6.4.0 software or later over IPBB

                         IM and file transfer session establishment (typically < 2s)                                                       

                                                                                           Acme Packet SBC NN4500 with version
                         File transfer session establishment (typically < 1s)                                                              X
                                                                                           6.4.0 software or later over IPBB




                  24 C3 Vodafone Confidential | 28 November 2012
Hosting model - Summary

    • Flexible options to meet requirements


    • White box solution + standards-based


    • Provides scale and preserves global reach




25 C3 Vodafone Confidential | 28 November 2012
Questions
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RCS Simplified: Home-Grown and Hosting Models

  • 1. RCS Simplified: Home-Grown and Hosting Models • Thank you for joining us at this FierceLive! Webinar. We will begin momentarily. • The audio will be streamed live over the Internet, so please make sure your computer speakers or headphones are turned on and your volume is turned up. • During the presentations, you can submit your questions in the “Q&A” widget to the right of this screen. The speakers will answer questions at the end of the webinar. Enjoy the presentation! Sponsor:
  • 2. Nov 2012 Simplifying and Enabling RCS service delivery Kevin Mitchell @mitchellkp kmitchell@acmepacket.com
  • 3. Acme Packet – leader in session delivery network solutions  Mission: enable delivery of • Founded: 2000 trusted, first-class interactive • HQ: Bedford, MA USA communications and data services across IP networks • NASDAQ: APKT • 2011 revenue: $307M • 2011 net income: $72M  Solutions to enable • 850+ employees all-IP evolution  Increase revenue  Lower total cost of ownership  Maximize network agility  Experienced  1,850 customers  150 IMS projects Nov 2012 Acme Packet | www.acmepacket.com 3
  • 4. State of RCS – making progress  Launched and live (or coming soon)  RCS 5.1 specification is done  Handset and app support grows  Legacy messaging in decline Nov 2012 Acme Packet | www.acmepacket.com 4
  • 5. Decline in Mobile Messaging Usage Nov 2012 Acme Packet | www.acmepacket.com 5
  • 6. Decline in Revenue per Message Nov 2012 Acme Packet | www.acmepacket.com 6
  • 7. RCS reality check IMS complexity and IP service delivery is business case challenging IP Multimedia Networks Legacy mobile LCS CS Network signalling Networks Client Mm Ma Le Mb Mb CS AS BGCF I-CSCF Sh CS Mg Mk Cx C, D, LRF Mk Gc, Gr Mw HSS Mm Mj BGCF Mi Cx IMS- MGCF Dx SLF Ml MGW S-CSCF Dh Mg Dx Mn ISC E-CSCF Mr MRB Rc Mb Mw ISC Cr Mw MRFP MRFC P-CSCF I4 Mi Mx EATF Mp Mx Mx Rx BGCF Mb Mb Mb IBCF Ici, Mm Mx Gm Ix TrGW Izi UE Ut Nov 2012 Acme Packet | www.acmepacket.com 7
  • 8. Analysts don’t see a bright future 74 million RCS subscribers by 2016 Source: Infonetics Research Nov 2012 Acme Packet | www.acmepacket.com 8
  • 9. Blending of worlds Time and time again the word that is used to define the Ease of use success of SMS is: ubiquity Fast to deploy Juniper Research Message in an IP-World September 2012 Time and time again, the success of OTT Interoperability communications is time. Reachability Extensibility Nov 2012 Acme Packet | www.acmepacket.com 9
  • 10. Simplification to make sense of the RCS business case Streamline: Grow: IMS access & session management Session-aware load balancing IMS RCS NGN Mobile Enterprise Cx/Dx Residential Voice Video conferencing Telepresence Rf Presence ENUM Content & video share ISC IM & messaging e2/Ml FMC UCC Rx Cluster Rx/Rq Fixed Mobile Mobile Residential Enterprise Nov 2012 Acme Packet | www.acmepacket.com 10
  • 11. 2 options to simplify paths to IMS SBC & IMS access & SBC & IMS access functions session management Internet 3G LTE Internet 3G LTE Nov 2012 Acme Packet | www.acmepacket.com 11
  • 12. Scaling strategies are changing Hardware systems Virtual machines Vertical scaling Horizontal scaling Elasticity Manager Virtualization Layer 12 Nov 2012 Acme Packet | www.acmepacket.com
  • 13. Key pieces to the RCS service delivery puzzle Service Reach Lawful SIP normalization intercept Firewall traversal IM, VOIP iOS support Encrypted traffic Signaling & media Security DoS & overload protection QoE Encryption Battery life friendly QoS marking Nov 2012 Acme Packet | www.acmepacket.com 13
  • 14. Signaling control for RCS: protecting service availability  Requirements  Granular security per service & application  User definable  Key features  Signaling rate limiting  Access control lists and SIP Methods whitelists/blacklists  Topology hiding  Signaling screening = Signaling DPI  Encryption: extending RCS to WiFi/Internet Nov 2012 Acme Packet | www.acmepacket.com 14
  • 15. Preserving ubiquity and user experience  Battery life  Issue: Presence or keep-alive messages  Requirement: network sends lightweight messages to traverse NAT devices  Wide handset support  Issue: iOS “multitasking” limitations  Requirement: network sends TCP traffic to keep apps awake  VideoShare behind a NAT  Issue: Unidirectional communication can be blocked by NAT devices/firewall  Requirement: network makes flow bidirectional  Simplify: bundle functions into access SBC Nov 2012 Acme Packet | www.acmepacket.com 15
  • 16. Lawful Intercept requirements  Intercepts all communications  Replicates media (call content)  Replicates signaling (call data)  SIP, MSRP, RTP  Any SIP Method – including REGISTER, MESSAGE  Interoperability with range of IMS networks  Encrypted sessions (SRTP, MSRPoTLS)  Simplify: combine functions in access SBC Nov 2012 Acme Packet | www.acmepacket.com 16
  • 17. Now make it global: SIP interconnect  Lower TCO: interconnect for all services IPX MNO  Mobile-mobile, mobile-fixed  RCS, 2G/3G voice, VoLTE, video  Bi-lateral & IPX interconnect  Secure, managed interconnect border  Security assures network availability  Layer 3-5 mediation maximizes service reach and accelerates time to market  QoE controls provide high quality Fixed 3G/LTE 2G/3G services  Dynamic, flexible routing lowers costs Nov 2012 Acme Packet | www.acmepacket.com 17
  • 18. MetroPCS selects Acme Packet for VoLTE and RCS service Net-Net Session Director provides all IMS access functions • US mobile service provider • 9.1 million subscribers • Pioneer in flat rate, unlimited, no contract service Internet LTE • LTE deployed in all core operating markets  Accelerated time-to-market • VoLTE service launched in August 2012  Enables multivendor ecosystem  Enables secure and reliable • RCS service launched in multimedia communication October 2012 services Nov 2012 Acme Packet | www.acmepacket.com 18
  • 19. Summary  RCS services are integral parts of all-IP evolution  Service provides to leverage its strengths  Security  Reliability  Interoperability  Simplicity, speed and scalability are key to making RCS work  Rich functionality required to meet RCS security, interoperability and regulatory requirements Nov 2012 Acme Packet | www.acmepacket.com 19
  • 20. Making Joyn „real‟ in Vodafone markets and beyond Phillip Carter Head of Services Architecture Vodafone Group 20 C3 Vodafone Confidential | 28 November 2012
  • 21. The Telco world is one founded on service interconnect to achieve ubiquity……. Telco Service Distribution Model OTT Service Distribution Model However…… As we transition to all IP, operators require new infrastructure to complete the map, and device development & test load becomes exponential with each new service, and each new service instance 21 C3 Vodafone Confidential | 28 November 2012
  • 22. Hosting is the key industry simplification needed to evolves operator communications services, not apps, over data MNO Platforms Under Construction MNO A RCS 5 Platform Vodafone RCS Platform …Rapid start-up ...switch when RCS5 ready MNO customer s Switch customers when MNO MNO native MNO platform is Customer Customer ready or agreement s Hosted s Hosted terminated 22 C3 Vodafone Confidential | 28 November 2012
  • 23. We have 2 architectures 1. OTT - Time to market 2. Optimised – lower latency Vodafone RCS Vodafone RCS Platform Platform SBC SBC IP BACKBONE Messaging INTERNET All traffic Hosted Operator SBC SBC SBC Country 1 Country 2 Country n Country 1 Country 2 Country n 23 C3 Vodafone Confidential | 28 November 2012
  • 24. Best Practice for Joyn on Vodafone OPTIMA Service Performance L OTT Option Option Service Experience Metrics on HSPA Requirement 2 1 ACS and IMS address resolution No address blocking   Provisioning & Support Automatic registration Header enrichment on 2G/3G   Customer support Customer care integration   Service desk 24/7 SLA with ES hub   Lawful intercept support for hosted Regulatory  X market Joyn Voce/Video Call setup time (typically < 3s)   Acme Packet SBC NN4500 with version Battery consumption  X 6.4.0 software or later over IPBB Performance Acme Packet SBC NN4500 with version Joyn Call & Video Call conversation latency (typically < 150ms)  X 6.4.0 software or later over IPBB IM and file transfer session establishment (typically < 2s)   Acme Packet SBC NN4500 with version File transfer session establishment (typically < 1s)  X 6.4.0 software or later over IPBB 24 C3 Vodafone Confidential | 28 November 2012
  • 25. Hosting model - Summary • Flexible options to meet requirements • White box solution + standards-based • Provides scale and preserves global reach 25 C3 Vodafone Confidential | 28 November 2012
  • 27. Thank you for joining us! • Thank you for joining us at this FierceLive! Webinar! • This webinar has been recorded and will be available on- demand within 24 hours. You will receive a notice when the recording is up. Sponsor: