The document discusses diversity and inclusion strategies and tactics. It begins by defining diversity as differences and inclusion as utilization. It then lists several reasons why diversity and inclusion are important, including gaining a competitive advantage through innovation, adapting to generational changes in the workforce and consumer base, improving problem solving, and conforming to human nature. The document outlines a framework for how to pursue these values, including establishing goals, providing training, creating action plans, using tools and metrics, and engaging with employees, customers, and partners strategically. It recommends several books and resources for further reading on related topics.