I had so much content I couldn't include in my keynote and so much I wanted to talk about. I put together a second deck to cover those further details around team forming, process to become a SharePoint Rockstar, and so on. The pictures helped encourage more stories and pull out customer experiences. (Best experienced with Joel)

1. What the SharePoint Owners Manual Won’t Tell You… Avoiding Failed Deployments and Chaos Part 2 Joel Oleson www.sharepointjoel.com Twitter.com/joeloleson [email_address]

2. Who is this guy...

3. What Is Chaos? What does a failed deployment look like?

5. Information Management Pains BillG on Search and Information Management at CEO Summit “ The problem, really, is twofold. The first is information overload . Faced with the endless deluge of data... how can we hope to keep up? … how can we stay focused on the tasks that are most important..? The other problem is… information underload . We’re flooded with information, but that doesn’t mean we have tools that let us use the information effectively.”

6. Today’s IT Information Challenges Employee Portal Project “X” Site Business Intelligence Dashboard Extranet Collaboration Site Custom SAP Front-End Geneva Office Site Knowledge Management Portal R&D Community Regulatory Compliance Repository Corporate Web Presence Team “ABC” Site Sales Division Portal Weekly Issue Tracking Meeting

7. The Long Tail (Web based) applications and services Popularity Head The set of popular products that caters to broad user segments. Tail The set of apps that cater to more specific user segments.

8. The Long Tail of Enterprise Content Enterprise Content and Applications User Base Collaboration Team Sites (Unstructured content) Web Portals (Structured content) Highly Structured Enterprise Repositories Departmental solutions (Structured & Unstructured) Common features across the spectrum include: - Authoring - Metadata/Taxonomy - Workflow - Search - LOB Integration Tail The set of applications and unstructured content (typically) that caters to teams. Head The set of applications and structured content (typically) that caters to large audiences.

9. SharePoint Strategy User Base Knowledge Management Portal Regulatory Compliance Repository Corporate Web Presence Sales Division Portal Custom SAP Front-End Team “ABC” Site Project “X” Site Weekly Issue Tracking Meeting Business Intelligence Dashboard R&D Community Geneva Office Site Employee Portal Extranet Collab Site Single Business Productivity Infrastructure leading to common: - Deployment Strategy - Development Strategy - End-user Experience Enterprise Content and Applications

10. Business Platform

11. Where are you going today? IT Wake up call? local Infrastructure (On premise) Hosted Infrastructure (in the cloud - Software as a Service) IT Infrastructure (On premise)

12. Deployment Governance Model Corporate Communications Read only (Search and Browse) Corporate Business Taxonomy With Divisional Stakeholders Per User Workflow Self Service Approval w/ Life Cycle Management Permanent Division Portals Workflows, Scorecards, Dashboards, and knowledge Delegated with Policy based management And oversight No sensitive data Blogs, bios, Aggregation, Networking Central Portal

13. Map out your Information Strategy

17. What are you deploying?

19. Clear Vision, Mission and Goals

20. Defaults have Faults

22. Exec Sponsor with Vision & Budget Get me SharePoint or You’re FIRED!

23. How long does it take to Deploy SharePoint?

24. SharePoint is Plastic. What is your Creation?

25. Telling the SharePoint Story Choose your own adventure!

26. Cleverworkarounds.com

27. Two Types of Service Models Out of the box (Standard) Custom (Dedicated)

29. Functional Groups/Teams

30. Technical Domains of Knowledge Auth-entication Clustering & Load Bal. SharePoint .NET SQL Powershell Batch Scripting IIS SP Admin

31. Support & Troubleshooting Infrastructure Dependencies Email SMTP AD Network Including BigIP & Firewall Hardware Windows (OS) Backups Security SharePoint Admin

32. SharePoint Solution Development Skills Visual Studio Web Services XML & SOAP AJAX & Silverlight Dev Lifecycle .NET Packaged Solutions & Features C# VB.NET SharePoint Dev

33. SharePoint Solution Consulting Skills Records Mgmt Doc Mgmt BI Analysis Reporting Portals Web Content Mgmt Collab + wikis &Blogs Enterprise Search SP Admin

34. Free Spin – Who’s at Fault?

35. Operations and IT Failures

36. Developer Failures

37. Project Management Failures

38. Business Deployment Failures

39. SharePoint Deployments are you ready? Adapted from Tuckman and Jensen 1977

40. Joel’s Deployment Model Are you trying to be a Rockstar with the experience of a newbie?

44. Policies Support Services

46. Containment Hierarchy

47. Joel's Cheat Sheet for Hosting

48. Commodity Hosting Examples Adhoc Structured Short term Long term SharePoint Service Offering

49. Multi Deployment/Global Model Incremental Indexing over the WAN (Federated Search)

51. Ready for the Cloud? SharePoint Hosting

52. SharePoint Shared Services Platform Well Managed, High Availability, DR Team Sites My Sites Corporate Portal App 1 App 2

55. Microsoft Operations Framework 4.0 http://go.microsoft.com/fwlink/?LinkId=116390

56. Reduce Confusion through Consolidation of 'like' services

61. K.I.S.S.

63. SharePoint Deployment Essentials & Governance Checklist

65. Enjoy the Party...