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Start-up Lessons
     From the   Zen Masters



                              Pivot
What is a Start-up?
“The first thing to
understand is,
there are 6
different types of
startups”
           Steve Blank
Lifestyle Start-Up




Serve known customers with a known product
Get paid for their passion



                                Source:http://www.flickr.com/photos/lrargerich/
Lifestyle Start-Up




                 Work to live their Passion
Small Business
Start-Up




        Serve known customers with a known product
        Work to feed the family
                                  Source:http://1990institute.org/microfinance/profiles
Small Business
Start-Up




                          Exit Criteria
                     Business Model found
                                                             Small
           Startup    Profitable business
                         Existing team                      Business
                      < €100K in revenue
                                            Source:http://1990institute.org/microfinance/profiles
Scalable Start-Up




             Search for a Business Model
Scalable Start-Up




         Goal is to solve for: unknown customers &
          unknown features. Born to be Big
Scalable Start-Up
                                                                                                                                      August 2011
                                                                                                                                          2,014,100

                                                                       August 2009
                January 2009                                                  905,980
 October 2007     400,980                                                                                                                          +1530%
   131,600
                                                                                +688%

                       +304%
                  There are now 2,014,000 Facebook accounts active in Ireland, which means that 44pc of Ireland’s 4.5m population is on Facebook Source:http://www.siliconrepublic.com/new-
                                                                              media/item/23292-now-2m-facebook-accounts-in/




                                                                 Exit Criteria
                Search                                                                                                                                 Execute
                Scalable                                       Business model found                                                                       Large
                                                               Total Available Market > €300m                                                           Company
                Startup
                                                               Can grow to €50/year
Scalable Start-Up




                    Source:http://www.prweb.com/releases/Door-To-Door/Dry_Cleaning_Franchise/prweb762634.htm
Scalable Start-Up




        A scalable start-Up is designed to grow big
        Needs risk capital
             What Silicon Valley means when they say “Startup”
Scalable Start-Up




            Scalable                          Large
                        Transition          Company
            Startup
            Search                           Execute
                          Build
                       Founders depart
                       Professional Mgmt
                       Process
                       Beginning of scale
Buyable Start-Up




        Goal is to solve for: internet, mobile, gaming
        apps. Born to be sold
Large Company Sustaining
Innovation




        Serve known customers in existing known market
        Known product features
                     Innovate or Die
Large Company Sustaining
Innovation




          Scalable                                               Large
                     Transition
          Startup                                              Company



                            Pic Source:http://www.newlaunches.com/archives/nokias_phone_history_timeline.php
Large Company Disruptive
Innovation


            New Market
            New tech, customers,
            channels




           New                                 Large
                             Transition
          Division                           Company

                     Disruptive Innovation
Large Company Disruptive
Innovation




           New                                 Large
                          Transition
          Division                           Company
          Build
          Partner    Disruptive Innovation
          Acquire
Social Entrepreneurship




           Solve pressing social problems
           Social Enterprise: Profitable
           Social Innovation: New Strategies
                                               Source:http://www.kiva.org
Start-Up




           Each Start-Up Requires Different Skills
           They Can Not Be Taught the Same way
                                             Source:http://www.drumsanders.net/c
Define a Start-Up?
“A startup is a
temporary organisation
used to search for a
repeatable scaleable
business model”
“A startup is a human
institution designed to
create new products and
services under
conditions of extreme
uncertainty”
Eric Ries
Start-up = Experiment
                        Pic Source:http://www.wallpapertimes.com/
Entrepreneurship is Management




         Entrepreneurship is an institution, not just
         a product, and so it requires a new kind
         of management specifically geared to its
         context of extreme uncertainty.
Validated Learning

                                            “search for a
                                            repeatable
                                            scaleable
                                            business
                                            model”



          Startups exist to learn how to build a
          sustainable business. This learning can be
          validated scientifically by running frequent
          experiments that allow entrepreneurs to
          test each element of their vision.
Build-Measure-Learn




       The fundamental activity of a startup is to turn
       ideas into products, measure how customers
       respond, and then learn whether to pivot or
       preserve. All successful startup processes should
       be geared to accelerate that feedback loop.
Innovation Accounting




         To improve entrepreneurial outcomes and
          hold entrepreneurs accountable, how to
          measure progress, how to set up
          milestones & how to prioritize work.
Problem 1



        1st problem is caused by
        the allure of a good plan,
        a solid strategy, and        No business plan survives
        thorough market
        research. Startups           first customer contact
        operate with too much
        uncertainty. Startups do
        no know yet who their
        customer is or what their
        product should be.

                                          Pic Source:http://businesswheel.com/
Problem 2




            2nd problem is that after seeing traditional
            management fail to solve this problem, some
            entrepreneurs and investors have thrown up
            their hands and adopted the “just do it” school
            of startups.
Solution = Lean Startup




              Taiichi Ohno     Shigeo Shingo




           Lean Startup takes its name from the
           lean manufacturing revolution that Taiichi
           Ohno and Shigeo Shingo are credited
           with developing at Toyota.
Traditional Product Development
                          Waterfall
                            Requirements


                               Specifications


                                       Design
 Problem: known

 Solution: known
                                       Implementation


                   Unit of progress:        Verification
                   Advance to the
                   next stage
                                                Maintenance
Agile Product Development

                          “Product Owner” or in-house customer

 Problem: known

 Solution: unknown




                     Unit of progress:
                     A line of working
                     code
Lean Start-up

                                     Pivot
                                                  Customer Development
                                   Hypotheses, Experiments,
 Problem: unknown                  Insights

 Solution: unknown                                    Data, Feedback,
                                                              Insights

                                                              Agile Development




                     Unit of progress:          Customer
                     Validated learning         Development:
                                                My Model Requires
                     about customers            you to get out of the
                                                building
                           ($$$)
Bu siness   Mod el




      Go & Search
Use the lean startup tool
          box
key activities   value             customer
                         proposition       relationships




     key                                              customer
partners                                              segments




     cost                                             revenue
structure         key                                 streams
            resources                  channels
                                                            37
                                                       images by JAM
Course Books
Follow
Follow
@startupchallnge




www.metropoliaes.fi/startupchallenge

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Start Up Lessons from the Zen Masters

  • 1. Start-up Lessons From the Zen Masters Pivot
  • 2. What is a Start-up?
  • 3. “The first thing to understand is, there are 6 different types of startups” Steve Blank
  • 4. Lifestyle Start-Up Serve known customers with a known product Get paid for their passion Source:http://www.flickr.com/photos/lrargerich/
  • 5. Lifestyle Start-Up Work to live their Passion
  • 6. Small Business Start-Up Serve known customers with a known product Work to feed the family Source:http://1990institute.org/microfinance/profiles
  • 7. Small Business Start-Up Exit Criteria Business Model found Small Startup Profitable business Existing team Business < €100K in revenue Source:http://1990institute.org/microfinance/profiles
  • 8. Scalable Start-Up Search for a Business Model
  • 9. Scalable Start-Up Goal is to solve for: unknown customers & unknown features. Born to be Big
  • 10. Scalable Start-Up August 2011 2,014,100 August 2009 January 2009 905,980 October 2007 400,980 +1530% 131,600 +688% +304% There are now 2,014,000 Facebook accounts active in Ireland, which means that 44pc of Ireland’s 4.5m population is on Facebook Source:http://www.siliconrepublic.com/new- media/item/23292-now-2m-facebook-accounts-in/ Exit Criteria Search Execute Scalable Business model found Large Total Available Market > €300m Company Startup Can grow to €50/year
  • 11. Scalable Start-Up Source:http://www.prweb.com/releases/Door-To-Door/Dry_Cleaning_Franchise/prweb762634.htm
  • 12. Scalable Start-Up A scalable start-Up is designed to grow big Needs risk capital What Silicon Valley means when they say “Startup”
  • 13. Scalable Start-Up Scalable Large Transition Company Startup Search Execute Build Founders depart Professional Mgmt Process Beginning of scale
  • 14. Buyable Start-Up Goal is to solve for: internet, mobile, gaming apps. Born to be sold
  • 15. Large Company Sustaining Innovation Serve known customers in existing known market Known product features Innovate or Die
  • 16. Large Company Sustaining Innovation Scalable Large Transition Startup Company Pic Source:http://www.newlaunches.com/archives/nokias_phone_history_timeline.php
  • 17. Large Company Disruptive Innovation New Market New tech, customers, channels New Large Transition Division Company Disruptive Innovation
  • 18. Large Company Disruptive Innovation New Large Transition Division Company Build Partner Disruptive Innovation Acquire
  • 19. Social Entrepreneurship Solve pressing social problems Social Enterprise: Profitable Social Innovation: New Strategies Source:http://www.kiva.org
  • 20. Start-Up Each Start-Up Requires Different Skills They Can Not Be Taught the Same way Source:http://www.drumsanders.net/c
  • 22. “A startup is a temporary organisation used to search for a repeatable scaleable business model”
  • 23. “A startup is a human institution designed to create new products and services under conditions of extreme uncertainty” Eric Ries
  • 24. Start-up = Experiment Pic Source:http://www.wallpapertimes.com/
  • 25. Entrepreneurship is Management Entrepreneurship is an institution, not just a product, and so it requires a new kind of management specifically geared to its context of extreme uncertainty.
  • 26. Validated Learning “search for a repeatable scaleable business model” Startups exist to learn how to build a sustainable business. This learning can be validated scientifically by running frequent experiments that allow entrepreneurs to test each element of their vision.
  • 27. Build-Measure-Learn The fundamental activity of a startup is to turn ideas into products, measure how customers respond, and then learn whether to pivot or preserve. All successful startup processes should be geared to accelerate that feedback loop.
  • 28. Innovation Accounting To improve entrepreneurial outcomes and hold entrepreneurs accountable, how to measure progress, how to set up milestones & how to prioritize work.
  • 29. Problem 1 1st problem is caused by the allure of a good plan, a solid strategy, and No business plan survives thorough market research. Startups first customer contact operate with too much uncertainty. Startups do no know yet who their customer is or what their product should be. Pic Source:http://businesswheel.com/
  • 30. Problem 2 2nd problem is that after seeing traditional management fail to solve this problem, some entrepreneurs and investors have thrown up their hands and adopted the “just do it” school of startups.
  • 31. Solution = Lean Startup Taiichi Ohno Shigeo Shingo Lean Startup takes its name from the lean manufacturing revolution that Taiichi Ohno and Shigeo Shingo are credited with developing at Toyota.
  • 32. Traditional Product Development Waterfall Requirements Specifications Design Problem: known Solution: known Implementation Unit of progress: Verification Advance to the next stage Maintenance
  • 33. Agile Product Development “Product Owner” or in-house customer Problem: known Solution: unknown Unit of progress: A line of working code
  • 34. Lean Start-up Pivot Customer Development Hypotheses, Experiments, Problem: unknown Insights Solution: unknown Data, Feedback, Insights Agile Development Unit of progress: Customer Validated learning Development: My Model Requires about customers you to get out of the building ($$$)
  • 35. Bu siness Mod el Go & Search
  • 36. Use the lean startup tool box
  • 37. key activities value customer proposition relationships key customer partners segments cost revenue structure key streams resources channels 37 images by JAM