IBM Lotus Notes/Domino Application Development Competitive Advantage : The Social Business Edition (BP107 - Lotusphere2012)

BP107 IBM Lotus Notes/Domino
Application Development
Competitive Advantage : The
Social Business Edition
John Beck, SaaS Sales Leader
IBM Collaboration Solutions

John D. Head, PSC Group

© 2012 IBM Corporation

IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal
without notice at IBM’s sole discretion.

Information regarding potential future products is intended to outline our general product direction
and it should not be relied on in making a purchasing decision.

The information mentioned regarding potential future products is not a commitment, promise, or
legal obligation to deliver any material, code or functionality. Information about potential future
products may not be incorporated into any contract. The development, release, and timing of any
future features or functionality described for our products remains at our sole discretion.

2 | © 2012 IBM Corporation

John Beck, SaaS Sales Leader
IBM Collaboration Solutions

■ No, I am not very talented at basketball (that's why I have a job at IBM!).
■ “Who am I?” I am responsible for sales of IBM's messaging and collaboration
capabilities delivered through the cloud in a Software as a Service model.
─ Previously, I have held product management, development and support roles within IBM all
focused on the IBM Collaboration Solutions portfolio.
■ Working with Notes since R3 in 1995 and managed production Domino
environment on NT Alpha (really!?!).
■ Recently moved my family to Wisconsin from Massachusetts (yes it is colder).
■ “Why am I here?” As companies transition to the cloud, they realize the
incredible value that Domino applications have to their business and processes.
They are also looking to shift that investment to new access modes and
transform their end user computing environments.
■ Follow/contact/link to me:
Phone - +1 508.414.0734
Twitter - “jhnbck”
LinkedIn - “http://www.linkedin.com/pub/john-beck/0/a46/214a”
E-mail - “john_beck@us.ibm.com”
| © 2012 IBM Corporation

John Head
jhead@psclistens.com Facebook.com/johndhead Facebook.com/PSCGroup
Twitter.com/johnhead Twitter.com/PSCGroup
1051 Perimeter Drive
Suite 500 LinkedIN.com/in/johndhead Linkedin.com/company/psc-group-llc
Schaumburg, IL 60173
Slideshare.com/johnhead Slideshare.com/PSCGroup

(847) 517-7200 Youtube.com/johnhead Youtube.com/PSCGroup
(847) 517-7600 fax

www.johndavidhead.com

www.pscgroup.com

• Click to edit Master subtitle style

F O U N D E D I N 1 9 9 0

Agenda

■ Domino Application Development Today
“not your Father's Designer”
─ Advantages of Domino over Microsoft SharePoint

■ Notes from the field – PSC's real world experiences

■ Domino Application Development Tomorrow
The IBM Social Business Toolkit


Let's talk about Domino applications
but not these Domino applications, please...


Designer 8.5.X - a world-class RAD environment

Business-process-driven applications that enable people to collect, organize, share, and track
information.
■ An open, point and click GUI
development environment
■ Support for developers at every skill
level – Lotus, Java, Eclipse
■ Bundled templates that require no
coding to use
■ Component re-usability saves time and
increases responsiveness
■ Centralized administration for quick
deployment and easy maintenance
■ Pervasive security
■ Universal access: online or offline -
rich, browser or mobile clients
■ Integrates multiple data sources


Thousands of enterprises around the globe trust their core
collaborative and business applications to Lotus Notes & Domino.
N o te s Apps “b y th e
n u m b e rs ”:

280,000 active developers

$45m investment by IBM
since 2007

 Discussion databases  Inventory and project management

10,000,000 applications in
 Community forums  Process tracking use
 Document storage and collaboration  Sales force automation
 Customer relationship management  Product catalogs and price lists 
64,000 developers and
 Help desk and customer support  Billing systems 200 projects active in
 Human resources  Audit and assessment open source community

Today's Notes/Domino offers the easiest, fastest and richest development of Web 2.0 apps.


From this... Jacobs eLite 1.0


To this with xPages - Jacobs eLite 2.0


Adobe Flash can't run on Apple iOS …
… but Domino applications can!
■ "XPages have allowed me to deliver classic Notes database applications to the
iPhone without having to change the template. I can simply create one
database with an X-page, and it will connect to the database that is appropriate
for the particular user - even if the other database is on different server. "
■ Mark Hughes – HughesConnect.com
■ (Developer of ITANA task management solution)


IBM Lotus Domino Mobile Applications

■ Today: Web browser mobile apps
─ Supported via XPages in IBM Lotus Domino Designer
─ Mobile controls - see http://mobilecontrols.openntf.org/

■ Domino Designer 8.5.3 Upgrade Pack 1
─ New tools for XPages Extension Library
– New mobile controls
─ Domino REST services
─ Available now!
─ OpenNTF version continues to evolve
http://extlib.openntf.org/


Domino XPages Mobile Specific Controls
View Panel Navigation Bar Form with
Outline/Menu Validation

Search Bar

Filter


Domino is a Premiere application platform
■ Claims heard about why one should move to SharePoint
─ SharePoint could easily replace the Rapid Application Development feature set of Notes/Domino
─ SharePoint is self service driven and therefore will need less development resources than a new
Notes/Domino environment
■ While in reality
─ What most consider to be simple Notes client applications often require moderate to significant
development effort that cannot be done with SharePoint Designer, instead requiring Visual
Studio and .Net development skills
─ Complex applications with business logic and workflow are not suitable for SharePoint and
require .Net development and additional Microsoft products to provide the same level of
capability you get in one product (Notes/Domino)


Factors to Consider

Content taken from Microsoft published feature documentation on microsoft.com/sharepoint and IBM Project Liberate presentations

Factors to Consider continued...

Content taken from Microsoft published feature documentation on microsoft.com/sharepoint and IBM Project Liberate presentations

What To Do With What You Already Have

Bring your Notes/Domino client applications to the Web with XPages!

■ Preserves your investment in your current application's data and business logic
while providing a modern Web 2.0 developer experience
■ Provides browser and mobile access and still allows you to take that application
securely offline with all application logic available using the Notes client
■ Expands the reach of your Domino applications to other IBM platforms like
WebSphere Portal and IBM Connections thru iWidgets


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Our Our
People Clients


Our
Solutions PS C
E c o s ys te m

People

Clients

Direction


Prospects Delivery

• Integration • Mobile Enablement
• Workflow • Custom Applications
• Rules Engines • Dashboards
• Collaboration • Process Improvement
• SOA • Agile/Sustainable
• Portals/Websites Architectures

Our Partners

PS re al w o rld e xpe rie nc e s
C’s
w ith X Page s

“ Th e im pac t o f a c o nsum e r
e c o no m y o n th e b usine ss
and e nte rprise applic atio n spac e ”

 We are at an application crossroad
 Email has become a commodity
 Domino or Exchange or Google
 Cloud or On Premises or Hybrid
 Email and application platforms being broken apart
 New platforms
 Smartphones are common place
 Tablets are here and growing
 The Burning Question – “What about the apps?”

2012 State of the Application
©2012 Property of PSC Group, LLC

What Applications are Your Users Using?

Do you think they really want to use this?

I know what your thinking …

Your users aren’t like others.
They use the apps we tell style
• Click to edit Master subtitle them.

They do all their business
on approved tools.

You're wrong.

More than 50% of business users
bypass internal applications
for public tools.


Because the internal tools are:

Too slow
Too restrictive
Not accessible subtitle style
• Click to edit Master at home

Not on the mobile device
Not Sexy

 End User expect consumer Web 2.0 Experiences at
work

 End Users will find their own solutions if applications
are not updated

 Corporate IT must modernize or become irrelevant

End Users Expect Modern Applications

 PSC’s experience is that once a business
application is put into use, it is rarely updated
 Minor changes made to support business needs
 The more line of business the app is, the less care
it has gotten.
 Many companies using the same app since late
90s / early 2000s with NO changes.
 Have you done an internal application audit?

How modern are your applications?

Documents & Enterprise Business
Discussions Applications Applications
•40% of total apps •25% of total apps •35% of total apps
•Based on Templates •Highly transactional •Mission Critical
that come with or huge volumes of •Organization Unique
Domino data •Heavy use of custom
•Recommendation: •Recommendation: workflow and/or
•Move to standard •Rebuild on top of security
platforms/apps Enterprise •Recommendation:
•Update with new Java, .NET or •Move to the web
XPages Templates other technology via XPages
from IBM (2011)
•Use third party
tool(s)
•LotusLive Engage
•Other Offerings
Taken from PSC's Application Modernization White Paper and Presentations

Existing Domino Application Types

 Once you decide to stay on the Notes Platform
 Maximize your investment in Lotus
technology!
 Modernize your applications
 Make your users happy with appealing look-
and-feel of applications
 Develop once, use many times
 Extend your applications to the web and
mobile devices with XPages

Leveraging The Lotus Platform

 Modern Notes apps have:  Techniques used
◦ Appealing Web 2.0 front-end ◦ Web 2.0 Tools
◦ Modern Business Processes  HTML
 JavaScript
◦ Standard Corporate Web
Branding  AJAX
 Java Toolkits
◦ User Self Service
 Sencha
◦ Auto / Self Updating
 jQuery
◦ Works across platforms
◦ XPages
◦ Windows / MAC / Linux
◦ Mobile Platforms
◦ Works across devices ◦ iOS
◦ Smart Phones ◦ Android
◦ Tablets ◦ Blackberry OS
◦ Laptops ◦ Blackberry Playbook
◦ Windows Mobile 7
◦ Home Computers
◦ Flash / Air


• ‘Develop Once, Use Multiple Places’ is finally
reality
• Works in Notes Client, Browser, & Mobile
• User base can decide how they want to work, where
they want to work
• Corporate Web Branding easily applied
• Source Code Control (SVN, etc.)
• Most rapid updates of development tool in the platform
ever (ExtLib, etc.)

Why XPages?

Performance of modern web applications brought
to the platform
• Notes Application • XPages Application of above
Notes Application
• Opening on Server thru VPN • Opening on Server thru VPN

• ~ 30 to 60 seconds • ~ 6 to 10 seconds

• Opening Replica • Opening Replica

• ~20 seconds • ~ 3 to 5 seconds
• Open in Web Browser
• ~ under 2 seconds

Why XPages?

• XPages is developer friendly
• Notes developers w/ web skills can transition
easily
• Web developers can pick up XPages with basic
Domino training
• New Hires / College Grads can pick up XPages
development with a week of training*
*results may vary

Why XPages?

Samples of PSC’s
XPages Development

These are real
world applications


App #1: Standard Notes Document Library

App #1: Doc Library Modernization with XPages

App #2: Notes Client Application

App #2: Modernization with XPages

App #3: Notes Client Custom Application

App #4: Mobile Solution with XPages

App #5: Previous Application

In Summer of 2010, IBM asked PSC
to review a Notes application and
compare modernizing the
application with both
XPages andedit Master subtitle style
• Click to Microsoft SharePoint.

This is the result of that effort.


1. Take an existing Notes Client Application
2. Catalog the Notes Client Assets
3. Create XPages Application
4. Create Custom Theme
5. Build Mobile Interface
6. Compare with SharePoint application

Notes Client to XPages – PSC’s Process

XPages Document Workflow in Notes Today

• 1 User Form – Agreement
• 4 Dialogs
• 5 System Forms – Keywords, Lookups
• 30 User Views
• 17 System Views
• Workflow & Business Logic
• 20 Agents
• 2 Script Libraries
• Export to Excel for Reporting
• User Interface Elements

XPages Document Workflow Details

XPages Document Workflow with XPages UI

• Uses the OpenNTF.org Mobile
Controls Project
• Provides Custom UI for
iPhone and other mobile
devices

XPages Document Workflow XPages Interface
for Mobile

• Created a New XPages Interface
• Created Custom Theme with custom branding
and color scheme
• Only Interface Changes
• Home Page
• Document Workflow Form
• Views
• No changes to Workflow or Business Rules
• Used the XPages Mobile Controls on
OpenNTF.org for iPhone interface

XPages UI Details

Notes:

1. Custom Theme is a one time effort. Can be reused by all future
XPages Applications
2. Mobile Controls were created as Custom Controls that can be
reused

XPages Development Results

• Same Notes Client application
• Document tasks to build feature comparable
SharePoint application
• Use SharePoint development best practices that
PSC uses with our customers
• Estimate development costs

Comparing XPages to SharePoint

• Create SharePoint Site
• Create Agreement Form & Dialogs
• Create Web Parts & Reports
• Create Keyword Lookup Lists
• Build Windows Workflows (not SharePoint Designer)
• Implement Security – Groups and Building Form Filters
• Build Excel Export
• Move Data using Third-Party Tool
• Create Master Page
• Create iPhone on top of SharePoint Mobile
Extension

SharePoint Development Estimates

SharePoint Development Estimates

• PSC recommends Windows Workflow over SharePoint
Workflow using SharePoint Designer due to it’s quality and
support
• iPhone development would be ASP.NET development talking
to SharePoint Web Services
• Security would use Active Directory Groups and function by
applying Filters to parts of the Form
• Data Export using Third Party tools would include documents,
field data, and attachments
• Master Page Estimate includes colors, corporate branding,
logo, and simple menu changes

SharePoint Development Estimates Notes

XPages Task Hrs. SharePoint Task Hrs.
XPages User Interface 64 SharePoint Site 4
Custom Theme 16 Agreement Form 24
Excel Export 8 Web Parts & Reports 16
Mobile Controls 16 Windows Workflow 24
Implement Security 40
Excel Export 8
Move Data 16
Create Master Page 16
Create iPhone Interface 40
Offline 0 Offline ??
104 Total 188

Development Head to Head

 Your users are demanding modern applications in the
workplace
 Smartphones and Tablets will force you to embrace
modern and consumer driven development platforms
and techniques
 XPages is ready to build real-world production
applications
 You don't have to migrate to get Modern and Mobile

Application Modernization in 2012

Your users will work
with applications that
matchtothe experience
• Click edit Master subtitle style

they have at home.

IBM's software portfolio provides a strong foundation for delivering Social
Business solutions and infrastructure

Social Networking Social Content Social Analytics
Owned social networks Analytics

Discover
Engagement apps

Engage
Reach

Channels Context and relevance Monitoring

Social connectors Social content platform Optimization

Process Management Information Management Governance and Lifecycle
BPM Rules Information integration ILG&M Security
Act

Connectors ESB MDM Data warehousing Community gov. Mobile

Open Standards


Social Business Application Development Communities

IBM External
Websphere /
PHP/Ruby
Portal
Node.js/.NET
Communities IBM
IBM Sametime Opensource
Notes/Domino Mobile
CMSs
IBM
Connections

REST Services
OpenSocial
Activity Streams
Business Card
Widgets

External Services External Data

Messaging Document
IBM Services Social Analytics
Management


Embracing Open Standards

■ A commitment to drive and leverage open web standards
─ Maximize choice, agility, and ease of integration
─ Drive enterprise innovation and leverage rapid innovation on the web
─ Minimize incremental cost of targeting additional desktop and mobile platforms
─ Leverage dominant skillsets based around web technologies

■ Enabling the next generation of socially-enabled solutions on customers'
existing investments and heterogeneous infrastructures

■ A runtime-agnostic approach allows you to use established runtime
technologies: Java, Domino, etc.

HTML5 ARIA Atom

SAML

Security

People and Identity Application and Process
■ SAML - Authentication ■ Least Privilege

■ OAuth - Authorization ■ Defense in Depth

■ Integrated Single Sign On ■ White Listing

■ Active Content Filters

■ Secure Gadgets


Embedded Experiences
■ Embedded Experiences enables users to intelligently respond to events.
─ In-line coordination of services and actions
─ View your events in your activity stream
■ Uses the OpenSocial Gadget framework


Aggregation Service

■ Implements the ActivityStrea.ms Matt sent
Rob tweeted
Paul sent an
Standard you a file invite

■ Use REST APIs to interact with your
ERP has an Social James
activity stream action for Network edits your
─ Use JSON you Invitation document
─ Use ATOM
A shared file
■ Post new events Isabel CRM has a
has a
shares a file new sale
comment
■ Retrieve all or a subset of events
■ Delete events 1000s of Events
■ Update events

Activity Stream


Scenarios

1 - Unified Communications Partner 2 - Electronic Signature Partner
─ Samantha leaves a phone message for Frank has completed a proposal and
John. needs James to sign off on it.
─ John sees an event in his news feed. James see an event in his news feed
─ John clicks play on the event
James clicks review document and a
─ John listens to the Audio canvas pops up.
James signs the document.


Scenarios continued...
■ 3 - Travel Application
─ The Renovations company is a leading Travel provider. As a leading travel provider they are
updating clients in real time. The real time updates occur in enterprise news feeds, online social
networks and in activity streams.
─ Frank schedules a trip to a corporate conference
─ Frank sees in his activity stream the information of Frank's travel.
– Initial Information
– Travel updates

http://public.dhe.ibm.com/software/dw/lotus/sbtoolkit/gadgettut/ee_intro.html

The Social Enabler Project XPages
■ A set of controls and interfaces which
enable a developer to integrate with:
─ OAuth
─ Aggregation Service
─ Integrate with Connections
─ Integrate with external social
networks (Facebook, Twitter...)
─ Project User Interface Components
■ Uses an Apache License
■ Integrate with Greenhouse
■ Build your own integrations

http://socialenabler.openntf.org/

OpenSocial Support in Notes/Domino
■ OpenSocial gadgets can be used in 2 contexts
─ Standalone gadgets, inserted within a container (ex: Connections home page, iNotes or the
Notes client sidebar)
─ Embedded experience: used to embed content from an application into a container, like the
ActivityStreams or the Notes/iNotes Client inbox

■ Extend current component model
─ Any XPage is a candidate for an OpenSocial gadget
─ The component design element
is extended to support
OpenSocial specific attributes


Next steps for Notes/Domino developers
■ Learn to use XPages
─ It is the strategic direction for N/D application development
─ Start from http://xpages.info
─ Download ready-to-use libraries and components from openNTF.org
– XPages Extension Library, Mobile controls, Connections components...

■ Invest into the new technology trends
─ HTML5, CSS
─ Mobile platforms
─ JavaScript, Dojo
─ Gadgets, iWidgets, OpenSocial


More next steps....
■ Start to use Java pervasively
─ XPages business logic, agents...
─ Discover the power and flexibility of OSGi
– Java tasklets from openNTF, XPages Extensibility API
■ Join the IBM Social Business Toolkit Community
─ https://greenhouse.lotus.com/communities/community/ibmsocialbusinesstoolkit
■ Download the Social Enabler Project
─ http://socialenabler.openntf.org/


XPages Jumpstart for Notes Developers

1)Get the Mastering XPages Book
http://www.ibmpressbooks.com/books
tore/product.asp?isbn=0132486318
2)Enter IBM6318 as the coupon code
for 35% off
3)Follow the Podcasts
1) http://notesin9.com
2) http://thexcast.net
4)Work thru Declan Lynch's XPages
Tutorial:
http://www.qtzar.com/blogs/qtzar.nsf/
Document.xsp?
documentId=A97DB47B9BEDB9868
525756F005BC3C3&action=openDoc
ument
5)Xpages.info for all the information,
videos, and more

Summary
■ Social Business applications build on our heritage...
■ ...but Social Business today demands new types of applications
─ Beyond the firewall
─ Systems of systems
─ Both Cloud and on-premises
■ The IBM Social Business Framework enables IBM customers and partners to
capitalize on Social Business opportunities
─ All IBM collaboration products are part of the framework
─ Big opportunities for general web developers and established Lotus developers, building on their
existing skills
■ The new IBM Social Business Toolkit are planned to enable a new class of
unified social capabilities based on the latest born-on-the web open standards
─ Consistent extensibility across products, deployment models and user experiences
■ Easy to get started with today's products and cloud developer options


Some Additional Resources
■ DeveloperWorks
─ http://www.ibm.com/developerworks/
─ http://www.ibm.com/developerworks/lotus/community/wikis.html
■ Greenhouse
─ https://greenhouse.lotus.com
■ openNTF.org
─ http://www.openntf.org
■ xpages.info
─ http://xpages.info/XPagesHome.nsf/Home.xsp
■ Videos – Youtube, VideoFest...
─ https://greenhouse.lotus.com/wikis/home?
lang=en#/wiki/W6696b8ac7465_4a5f_9327_94f1a5d82132/page/VideoFest
■ Resources also provided by the community
─ http://xpages.tv/, http://xpagesblog.com/...


Questions and Your Feedback

How to reach John: How to reach tall John:

John Head John Beck
jhead@psclistens.com john_beck@us.ibm.com
www.johndavidhead.com Twitter.com/jhnbck
www.pscgroup.com Linkedin.com/pub/john-beck/0/a46/214
Facebook.com/johndhead
Twitter.com/johnhead
LinkedIN.com/in/johndhead
Slideshare.com/johnhead
Youtube.com/johnhead


Legal disclaimer

© IBM Corporation 2012. All Rights Reserved.

The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is
provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall
not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of,
creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in
this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way.
Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results.

All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance
characteristics may vary by customer.

IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United
States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

All other products and product logos are owned by their respective owners.


IBM Lotus Notes/Domino Application Development Competitive Advantage : The Social Business Edition (BP107 - Lotusphere2012)

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