PSCGroup, LLC case study about one of our latest XPages projects

1. case study
case study
BUILDING ON A CONSTRUCTION COMPANY’S
FOUNDATION
PSC seamlessly integrated a construction services’ current software and data while
improving aesthetics and functionality. We utilized XPages as a way to layer new and
better capabilities on top of their legacy system – and streamlined IT updating
processes with their internal and external communication.
THE BENEFITS THE TECHNOLOGY
CONTEMPORARY XPages
INTERFACE On top of
On top of Lotus Notes and
enhanced Domino
Legacy data,
capabilities
utilizing all
across the
existing
board
information
%
50
LESS IT WORK
Due to one code stream instead of two
Technology for technology’s sake is a wasted opportunity. At PSC we realize that every project can make your business better, but only if
we understand your needs. Listening and collaboration are as much a part of our toolkit as laptops and code. www.psclistens.com
© 2012 PSC Group LLC - www.psclistens.com - info@psclistens.com

2. case study
THE DETAILS
PSC recently work with one of the largest professional construction services firms
in the nation with 2,000 employees throughout the United States. This company
has remained a family-owned firm that specializes in world-class construction
services, including Integrated Lean Project Delivery®, construction management,
general construction, design/build, real estate development, program “We are a recognized
management, consulting and technical service. A nationally ranked firm, their leader in our field. Thanks
brand and work streams were threatened by an old and aesthetically unappealing to PSC, we look the part
project management system that gave partners and clients an unfavorable more than ever.”
impression through an outdated user interface while creating unnecessary layers
of IT work and inhibiting efficient communication with their external contractors.
THE CHALLENGE
This company had been using a 10-year-old Lotus Domino and Notes project
management system to manage records and communicate with employees, clients
and third-party contractors through every phase of large and complicated
construction projects.
As an industry-leading construction services firm, their outdated Domino and Notes “By building on what we
system made a potentially image-tarnishing impression to clients and partners. In already had in place, we
addition, the system was managed with two cable streams, which meant any not only saved time and
functionality changes that were made for internal users had to be developed for money, but ensured the
the Web-based interface serving third-party contractors new system would be
They needed a solution that would offer more than a pretty face – a nimble and compatible with our vast
intuitive solution that allowed all parties to communicate in a single medium, one amounts of data and our
that made a favorable impression through enhanced aesthetics, positioned the
established internal
company as a leader in contemporary technology, and offered improved
processes.”
functionality and the ability to make easy, unilateral improvements.
THE DISCOVERY
We started by learning the structure and functionality of the current system. We
met weekly with the client throughout the project, and by listening to and working
closely with their representatives, we quickly realized the best solution wouldn’t be
one created from scratch, but rather one that leveraged the functionality the client
had developed over the previous decade with their Domino and Notes system.
Valuable data already was available; it became a matter of streamlining back-end
processes and creating user-interface improvements for employees and
contractors.
© 2012 PSC Group LLC - www.psclistens.com - info@psclistens.com

3. case study
THE SOLUTION
With a commitment to building on the significant investment already made in their
legacy system, we recommended an IBM XPages solution and helped them
understand the capabilities of this emergent technology. “XPages is so new; I can
understand why so few IT
XPages – available using the most current version of Notes – is the next logical firms seem to be
phase of their existing system. It seamlessly integrates with their current software comfortable in its
and data while improving aesthetics and functionality. We saw XPages as a way to
environment. But with a
layer new and better capabilities on top of their legacy system – in short, we
company like PSC ahead
worked with what they had.
of the curve, it won’t be a
The most current technology in the Lotus/Domino world, XPages provides the secret much longer.”
same user experience for internal and external users, consolidates functionality
into one platform, and provides an enhanced user interface. And by eliminating the
need to create separate code for different platforms, they saves valuable IT
resources.
THE IMPLEMENTATION
With a team of creative designers and IT professionals dedicated to this significant “Twice the functionality
overhaul, we were able to customize the new XPages technology to meet the and half the work? Works
client’s specific needs. At the heart of it is a single set of new code we wrote that for us.”
consolidates the capabilities of the two code streams the company had been using.
That means no more creating one set of code for internal users and then re-doing it
all for external users. They now give both user groups the same exceptional
experience, allowing for communication among all parties through a single
efficient and effective code stream means upgrades, improvements and fixes need
to be made only once.
“From improved
THE RESULTS functionality for current
users and the potential to
More appealing, contemporary interface displays reach new clients, the
Enhanced capabilities across the board XPages solution PSC
Improved user experience and satisfaction designed continues
Faster navigation
paying dividends.”
Better communication with outside contractors
50 percent less IT work due to one code stream instead of two
Streamlined process and easy ability to make system upgrades and
improvements
© 2012 PSC Group LLC - www.psclistens.com - info@psclistens.com

4. case study
PSC Group is a professional services and information technology
consulting firm that understands technology is fundamental in the
development of business solutions. Success is collaboration, creation and
innovation. It’s about helping businesses take what they do best and
doing it even better. When it comes to the evolution of technology and
how it can help make companies successful, PSC is there every step of the
way.
It all starts with listening, and that’s one of the things we do best. We
then match experienced professionals with proven and emergent
technology to design, deliver, and service solutions that meet specific and
unique business needs. We turn IT into an effective strategic resource
that improves efficiencies and work streams, delivers a measurable
return on investment, and helps companies grow.
Learn more today at www.psclistens.com.
www.psclistens.com | copyright 2012. PSC Group LLC
© 2012 PSC Group LLC - www.psclistens.com - info@psclistens.com