The presentation discusses how to listen better by being interested in the other person, not interrupting or talking about yourself, and showing understanding and empathy. It suggests why truly listening is difficult due to the focus on entertainment and self-involvement over relationship building in recent decades. Some tips provided on how to listen better include focusing on the other person rather than yourself, showing empathy by being affected by their perspectives, understanding who they are rather than just superficially engaging, putting yourself in their shoes, and listening constructively.

1. listen better
How and Why
@samoakley

2. This presentation is
just pictures…
www.stashmetrics.com/listenbetter
Use this link to grab a white paper that
covers what I spoke about in a far
better way.

3. Who the…

4. • Be interested in the other person
• Don’t interrupt or talk about yourself
• Show understanding and empathy
How to listen…

5. Why that’s hard
Last 2 years
Restofhuman
history

6. 0
10
20
30
40
50
60
70
80
90
100
Entertainment /
being of use
Relationship
building
Involvement Identity Building
Cutting through

7. 1. Listen when they talk about
themselves not about you

8. 2. Show empathy – let
their tastes affect yours

9. 3. Listen to who
they are, don’t
just count them

10. 4. Put yourself in
their shoes

11. 5. Listen
constructively

16. sam@stashmetrics.com
@samoakley
stashmetrics.com/listenbetter