4. Shared
Talent Speed
Mindset
Quality of
Learning Accountability Collaboration
Leadership
• (Source: Dave Ulrich and Norm Smallwood, Why the Bottom Line Isn’t, 2003)
7. Organizational Capabilities
Social Capital
Social Social Social Social
Learning Innovation Collaboration Speed
+ Customer Service
Relationship Capital
Knowledge Management
Engagement, Retention
Employer Branding etc…
8. Enterprise 2.0
Business
Activities Outcomes
Impact
Social Capital
32. • Plenary introduction
• sessions
• Three small group sessions • Whole team session to
• to develop and • consider:
communicate • Alignment – the team
• a personal values-story purpose, customer
• Given you are this person dreams and nightmare
• Values – realigning
and these are your skills
purpose based on
and talents, what can you customer input
bring to this organization? • Implications – barriers
• How does this link? (are and challenges for action
you doing what you wanted planning
to do when you grow up?)
• Are you in the right job and
the right organization?
33.
34. Role of HR
Business
Activities Outcomes
Impact
Social Recruiting Organization Development
Social Learning Talent Management
Alumni Management Human Capital Management
etc etc
35. Questions
Jon Ingham ‐ @joningham
Executive Consultant, Social Advantage
Margaret Schweer ‐ @nGeneraInsight
VP, nGenera Insight / Moxie Software