7. What is an “ experience ” sensation interaction product service event through all of our senses over time physical & cognitive EXPERIENCE source: Nathan Shedroff
12. and become ‘ one experience ’ INTERNET BRAND EXPERIENCE
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14. How to build a website ... that supports my brand ? that communicates the right message ? that can reach the right people ? that activates interaction with the brand ? that detects new prospects ?
15. And the story never ends ... maintenance updates evolution