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Hardee’s & Carl’s Jr.
Happy Star Rewards
By Alex Jones, Jordan Smith & Kelsey Hull
PROMO
• CKE Restaurant's campaign to bring awareness
  about the Hardee’s and Carl’s Jr. app on the
  iPhone and Android phones.
• Promote downloads of the app
• Drive consumers in store via Happy Store
  Rewards, GPS-loyalty program that rewards
  users for checking in at Hardee’s and Carl’s Jr.



Purpose & Objectives
• Phase I – App roll out for core fans – using
  Facebook, Youtube, brand websites, and e-mail
  list.




Programming – Phase I
Programming – Social Media
Programming – Social Media
• Phase II – partnered with mobile advertisers
  Jumptap and Flurry to promote the app

• For every five check-ins consumers received
  one free coupon – the app suggests sharing on
  social networks
• App was heavily promoted in restaurants using
  flyers, tray liners, etc.
• Twitter contests.



Programming – Phase II
• 36% redemption of mobile coupons on spot
• Facebook – Hardee’s has 524,321fans, Carl’s Jr.
has 822,567.
•Combined they have almost 30,000 followers on
Twitter
• App climbed to the top five free apps,
  surpassing Facebook and a version of Angry
  Birds during the campaign.




Evaluation

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Hardees Social Media Campaign

  • 1. Hardee’s & Carl’s Jr. Happy Star Rewards By Alex Jones, Jordan Smith & Kelsey Hull
  • 3. • CKE Restaurant's campaign to bring awareness about the Hardee’s and Carl’s Jr. app on the iPhone and Android phones. • Promote downloads of the app • Drive consumers in store via Happy Store Rewards, GPS-loyalty program that rewards users for checking in at Hardee’s and Carl’s Jr. Purpose & Objectives
  • 4. • Phase I – App roll out for core fans – using Facebook, Youtube, brand websites, and e-mail list. Programming – Phase I
  • 7. • Phase II – partnered with mobile advertisers Jumptap and Flurry to promote the app • For every five check-ins consumers received one free coupon – the app suggests sharing on social networks • App was heavily promoted in restaurants using flyers, tray liners, etc. • Twitter contests. Programming – Phase II
  • 8. • 36% redemption of mobile coupons on spot • Facebook – Hardee’s has 524,321fans, Carl’s Jr. has 822,567. •Combined they have almost 30,000 followers on Twitter • App climbed to the top five free apps, surpassing Facebook and a version of Angry Birds during the campaign. Evaluation