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ITS Managed Services Introduction

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Jorge Sebastiao
Jorge Sebastiao

An introduction to the ITS Managed Services Offerings

TecnologíaEmpresarialesEducación
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[object Object],Customer References in more than 32 Countries ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object],Outsourcing & Business Services IT operation Outsourcing Customer Service and Support Business Application Management Business Continuity Management IT Security Security Architecture Identity Management Infrastructure Protection Electronic signature and certification Networks & Infrastructure Enterprise data networks IP Contact Center & Unified communication Application acceleration Infrastructure Management
[object Object],DATA CORRUPTION COMPONENT FAILURE APPLICATION FAILURE HUMAN ERROR MAINTENANCE SITE OUTAGE
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[object Object]
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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Impact on Business Process Business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Operations Value
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Technology People ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Process
[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
[object Object]
[object Object],L1 Services L2 Services L3 Services Infrastructure Mgmt Network Mgmt Database Mgmt Application Mgmt Process Technology People
[object Object],time Value Transition Optimize Transform Innovate Support $ SQ Reduce Support Cost Improve Service Quality Reduce Asset Cost Reduce TCO Improve Service Quality Increase Business Value
[object Object],[object Object],[object Object],[object Object],[object Object],Billing European Operation Account Receivable
[object Object]

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