1. Performance Improvement Joyce M. Holland, B.S. University of Phoenix Systems Thinking & Performance Measurement Stephen J. Tvorik, Ph D. Social Services Industry Standards

4. Continuous Monitoring The “ What Needs to be done ” Organizational specifications of Social Services established thru legislative charter and the electoral processes. Electorate California Department of Public Social Services County Board of Supervisors

6. Select a County for Tabular Emissions Data

7. Los Angeles County Los Angeles County was used as the model by California to monitor a comprehensive implementation of a welfare reform program. LA County set the standard for welfare reform because of the large diverse population of more than nine people serviced annually.

12. Illustration