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319 Contracting Flt




Doing Business With the
    U.S. Air Force
CONTRACTING’S ROLE
 Business Advisor
 Execute contracts for:
    Construction, Commodities, Services

 Manage Government Purchase Card Program
 Support Worldwide Contingency Operations
FACTOIDS:
 No Halliburton sweetheart deals at GF—
  $$ competed & go mostly to SB
 81% comp rate & 73% total $ to SB FY11
 GF exceeded 24 of 25 SB goals FY07 - 11
 To date FY12: SB 91%         SDB 63%
  (> all goals)   WOB 50% HUB 23%
                  SDV 8%
 SBA SB prime contract grade 147%
  (“A+”) for FY11
WHAT WE BOUGHT FY11
 Obligated $26.8M / 411 actions total:
 $13.3M construction  $12M services
  $1.5M commodities

   This does not include $$ from other
    buying activities:
•   Army Corp of Engineers (high $ facilities)
•   AF Center of Environmental Excellence (housing)
•   AF Exchange Services (BX)
•   Defense Commissary Agency (grocery store)
What a Business Should Do?
 First thing: Register at www.ccr.gov
   • We CANNOT award an order/contract to a vendor
     unless they are registered in CCR
   • Annual renewal or expires
   • Register your business status, e.g. SB, 8(a), …
     - Keep firm’s profile up to date
   • Focus on your NAICS codes as they say what your
     firm does
     - Important as buyers search by NAICS code
     - Recommendations made to C.O. regarding specific
       buy set-aside based on such
     - Do NOT have to be registered for a particular
     NAICS in CCR to submit offer on a solicitation
What a Business Should Do?
 #2: Respond to sources sought notices at
  https://www.fbo.gov/
   • We survey marketplace for procurement set-aside
     purposes—e.g. HUB, SDV, etc.
   • If you’re definitely interested & it’s up your alley
     then respond
     - If lukewarm at best don’t respond
   • With response include your experience/capabilities
     in reference to the buy
     - Be sure to provide all requested info
   • Collective responses determine buy set-aside
What a Business Should Do?
 Build a reputation as excellent contractor
   • Price - not always most important factor
   • Product quality – equal or greater than price
   • People talk - customer service matters

    Market yourself and product line
   • Ask for feedback--what you sell may not be what
     the customer wants
   • Focus on certain sector(s)/niche for your firm; you
     can not be all things to all people
What a Business Should Do?
   Help the customer help us
     We need clearly defined requirements

     Develop brochures that clearly describe

      what you are selling
        Product attributes

        Extra’s--what separates your product
         from your competitors?
What a Business Should Do?
•    Accept Gov’t Purchase Card (GPC)
    • # 1 benefit to industry is quick payment
    • Used only for purchase actions valued at <
       $3K (if open market) and > $3K but <
       $25K ( if pre-priced contract, e.g. GSA)
    • FY11: $9.5M / 13.5K transactions / 185
       cardholders
    • Consider offering discount to GPC holders
What a Business Should Do?
 Consider becoming a certified 8(a), HUBZone
  or woman owned small business—if qualified
  - We do direct set-aside buys for these
  categories

 Small Business and Service Disabled Vet are
  self certifying

 If interested/more info, contact SBA
What a Business Should Do?
 Get to know the people who can help you
  most--the contract buyers
   Especially critical to you at FY end when
    a good chunk of Gov’t $$ are spent
   Check in periodically with them–e/g.
    once a month or so
What a Business Should Do?
    Consider establishing a contract with GSA--especially
     if you sell supplies
     - Simplified process for obtaining commercial supplies &
     services at prices associated with volume buying
    Benefit:
     - It makes you a better option to GPC holders as they can
     procure up to $25K ($3K if open market)
     - Fed buyers sometimes target only GSA contract holders
     on buys (vs. open market at fbo.gov/)
-    Need more info? Go to--
-    Go to “Getting on Schedule” and “GSA Schedule
     Frequently Asked Questions” at www.gsa.gov/
What a Business Should Do?
   Doing business with AAFES:
    -- Army Air Force Exchange Services or “BX”
    -- The BX is a department store at each base/post
    to serve the military & their families
    -- Also have a concession program available
   For more info, go to www.aafes.com
What a Business Should Do?
   Info Tech services & equipment (computer related)
    requirements:
    - Procured thru the Air Force NETCENTS & AFWay
    contracts
    - Find out more at https://afway.af.mil/

   Want info on NETCENTS & AFWay small business
    opps?
    - Contact Denise Baylor at:
    denise.baylor@gunter.af.mil / (312) 596-4137
    - Contact Cynthia Crews at:
    cynthia.crews@gunter.af.mil / (312) 596-1645
What a Business Should Do?
• Develop a webpage:

  - Invaluable for market research by buyers
  - Include product/service descriptions
  - List experience & capabilities
  - List points of contacts
What a Business Should Do?
   When you feel you’re treated unfairly?
     Talk with contracting office mgmt:

        Your best friend is office SB Spec.

     We can only fix it if we know about it!
HOW WE BUY
• All requirements estimated > $2,500 must be competed
  -- Receipt of two or more viable offers = competition

• If <$25K/uncomplicated, oral RFQ’s are acceptable

• If a requirement is open market/estimated >$25K it MUST be
  advertised & published* at https://www.fbo.gov/
   -- May be a formal Request For Proposal (RFP)
      - It will first be advertised & then the RFP will be posted
   -- May be a *synopsitation (combined synopsis & solicitation)
      - This is the only posting (unlike with an RFP)
 GF policy is to post ALL buys >$10K at fbo/gov
FedBizOps             http://www.fedbizopps.gov/

• fbo.gov is the single government point-of-entry
(GPE) for Federal gov’t procurement (open market)
opportunities >$25K.

• Gov’t buyers are able to publicize their business
opportunities by posting info directly to www.fbo.gov/

• Thru one portal – federal business opportunities
(FBO) - commercial vendors seeking Federal
markets for their products & services can search,
monitor & retrieve open market opportunities
solicited by the entire (not just DoD) Federal
contracting community.
Federal Business Opportunities at
  www.fbo.gov/


 How to get there???
- Go to site, click on “Opportunities
 Can search for buys based on NAICS, keywords,
place of performance, type set-aside, agency, etc.

- Register for automatic notices based on your NAICS
codes (smart to check site regularly)
What a business should do?
• Be available & responsive—
  - A cell phone, voicemail & email are a necessity

• Be professional & courteous--we should be too

• Call the buyer or C.O. if you have questions
  regarding a solicitation—no question to dumb!
  - We’re here to assist
Things we can help with
• Advice concerning acquisition procedures
• Information regarding proposed acquisitions
• Instructions on preparation of proposals
    -- i.e., interpretations of standard clauses, representations &
       certifications



Things we can’t help with
• Pricing—that’s up to you
Some of the Products we buy:
• Tools (most via GPC)
• Furniture
• Computers (minimal)
• Office products/equipment
  - most via GPC
• Special clothing
• Misc equipment

•Order of Preference:
• GSA Advantage first for many items
• AFWay & NETCENTS first for computers
Some of the Services we buy:
•   Miscellaneous non-recurring small dollar (< $25K)
•   Grounds Maintenance
•   Refuse and Recycling
•   Family Housing Maintenance

Order Of Preference:
•   JWOD (Non-Profit Agencies)
•   8(a)/HUB/SDV (rule of parity)
•   Small Business
•   Unrestricted
Construction our office buys:
•   Repair/Renovation Projects
•   Paving
•   Roofing
•   Various Building Projects

Order of Preference:
    • HUB/8(a) /Service Disabled Vet – rule of parity
    • Small Business
    • Unrestricted
Current Large $$ Recurring Buys at GF:

* DEMOLITION IDC (task orders)
  - SB set-aside, RFP was posted fbo.gov, revised offers rcvd
  - contract award next month

* LAW ENFORCEMENT SVC ($1M - $5M)
  - set aside still TBD (likely HUBZone)
  - post RFP at fbo.gov in May, contract start 1 Oct

* REFUSE/RECYCLING COLLECTION ($100K-$500K)
  - set aside still TBD (likely unrestricted)
  - post RFP at fbo.gov in May, contract start 1 Oct
Current Large $$ Recurring Buys at GF:

* FIRE PROTECTION/PREVENTION SVC ($5M - $10M)
  - set aside still TBD (likely SB), post RFP at fbo.gov Jun

* FIRE EXTINQUISHER MAINT SVC (<$100K)
  - SB set-aside, post RFP at fbo.gov in Apr

* AIRFIELD STRIPING ($100K - $500K)
  - SB set-aside, post RFP at fbo.gov late Apr/early May

* PATHOLOGICAL WASTE DISPOSAL SVC (<$100k)
  - Unrestricted, post RFQ at fbo.gov in Apr, award in May

--Potentially $3.7M ACC $$ to flow down for miscellaneous
  projects, first increment $1M
COMMERCIAL PROCEDURES


• Almost all commodities/supplies we buy are
  commercial off the shelf (COTS)


    Gov’t performs market research
     -- Typical terms and conditions required to be
        used
COMMERCIAL PROCEDURES
• More than just finding sources
  -- Test market for better (or equal) product(s)
  -- Test market for better delivery terms
  -- Test market for prices
  -- Test market for discounts

• Contractors can suggest a better value

• Cannot commit during market research
  -- Just asking questions
HOW WE BUY
  SERVICES AND
CONSTRUCTION???
BEST VALUE ACQUISITIONS

- Cheapest not necessarily the best value
     -- We have NOT done a sealed bid on a formal large $$
        construction & service buy in perhaps a decade
- Use specific criteria to assess risk
  - Factors:
    -- Performance risk (based on past performance)
    -- Technical
- Performance history may be equal to or more
important than price
- Sometimes a trade off…higher cost for excellent
performer (or higher rated product)
PERFORMANCE HISTORY

- Past performance record
      -- Key indicator for predicting future
         performance
        - Used to evaluate ktrs for award
        - Important for service contracts as no bonds
      -- Predictor of performance
        - Quality & customer satisfaction
        - Powerful incentive for ktrs to perform well
Evaluation Factors
   Every acquisition for services & construction is
    guided by evaluation for award section

   The selection process must follow the selection
    criteria or Gov’t risks protest/loss
      Selection criteria can include:

          Quality, delivery, style, warranty etc…

          Criteria listed in section M if construction

          Criteria listed in FAR clause 52.212-2 if
           commercial service/product
      The customer works hand in hand with
       Contracting in the development process
Selection Process
   Both price & technical are evaluated
     C.O. is required to write an integrated
      best value decision
        Combines past performance and
         technical scores integrated into the
         decision document
What if I don’t win??
 Ask for a debrief - Boeing got this from the
  AF on first tanker contract, filed protest, &
  got award overturned (AF had to re-solicit)
 If you disagree with the decision, appeal at
  the agency level first (not mandatory)
  before going to GAO
    Someone removed from the process may
     have a different perspective
Other Programs
Government Purchase
Card (GPC)

   GPC buys between $3K and $25K
       Cardholders must get CONF approval first!
          There will be times, like FY end, when we will

           authorize one-time expenditure increases
       Must use pre-priced contract (i.e. GSA) if >$3K
          Contracts need to comply with Federal law
GPC Direct Vendor Discount

   GPC Discount Program
      65 local sources/vendors currently signed up--offer set
       discounts
         List posted on 319 CONF website
      Goal is to save cardholders time & money

      Identify local best prices/services available
      Interested?

          - Contact Ms. Jennifer Richardson (701-747- 5682)
            or Ms. Carolyn Cooper (701-747-5311)
More Useful Info & Assistance


 http://www.selltoairforce.org
  - Look for Small Business Spec for each AF base
  - Check out “Long Range Acquisition Estimates” (LRAE)
    at this site for each base

Procurement Technical Assistance Center (PTAC), Small
 Business Admin & State Procurement Offices
 - Provide multiple services/assistance free of charge or
   for nominal fee
As 319 CONF Small Business
Specialist, it’s my job to see that the
SB Program is supported & carried
            out at GFAFB


          QUESTIONS???

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Doing Business with the Air Force

  • 1. 319 Contracting Flt Doing Business With the U.S. Air Force
  • 2. CONTRACTING’S ROLE  Business Advisor  Execute contracts for:  Construction, Commodities, Services  Manage Government Purchase Card Program  Support Worldwide Contingency Operations
  • 3. FACTOIDS:  No Halliburton sweetheart deals at GF— $$ competed & go mostly to SB  81% comp rate & 73% total $ to SB FY11  GF exceeded 24 of 25 SB goals FY07 - 11  To date FY12: SB 91% SDB 63% (> all goals) WOB 50% HUB 23% SDV 8%  SBA SB prime contract grade 147% (“A+”) for FY11
  • 4. WHAT WE BOUGHT FY11  Obligated $26.8M / 411 actions total:  $13.3M construction $12M services $1.5M commodities  This does not include $$ from other buying activities: • Army Corp of Engineers (high $ facilities) • AF Center of Environmental Excellence (housing) • AF Exchange Services (BX) • Defense Commissary Agency (grocery store)
  • 5. What a Business Should Do?  First thing: Register at www.ccr.gov • We CANNOT award an order/contract to a vendor unless they are registered in CCR • Annual renewal or expires • Register your business status, e.g. SB, 8(a), … - Keep firm’s profile up to date • Focus on your NAICS codes as they say what your firm does - Important as buyers search by NAICS code - Recommendations made to C.O. regarding specific buy set-aside based on such - Do NOT have to be registered for a particular NAICS in CCR to submit offer on a solicitation
  • 6. What a Business Should Do?  #2: Respond to sources sought notices at https://www.fbo.gov/ • We survey marketplace for procurement set-aside purposes—e.g. HUB, SDV, etc. • If you’re definitely interested & it’s up your alley then respond - If lukewarm at best don’t respond • With response include your experience/capabilities in reference to the buy - Be sure to provide all requested info • Collective responses determine buy set-aside
  • 7. What a Business Should Do?  Build a reputation as excellent contractor • Price - not always most important factor • Product quality – equal or greater than price • People talk - customer service matters  Market yourself and product line • Ask for feedback--what you sell may not be what the customer wants • Focus on certain sector(s)/niche for your firm; you can not be all things to all people
  • 8. What a Business Should Do?  Help the customer help us  We need clearly defined requirements  Develop brochures that clearly describe what you are selling  Product attributes  Extra’s--what separates your product from your competitors?
  • 9. What a Business Should Do? • Accept Gov’t Purchase Card (GPC) • # 1 benefit to industry is quick payment • Used only for purchase actions valued at < $3K (if open market) and > $3K but < $25K ( if pre-priced contract, e.g. GSA) • FY11: $9.5M / 13.5K transactions / 185 cardholders • Consider offering discount to GPC holders
  • 10. What a Business Should Do?  Consider becoming a certified 8(a), HUBZone or woman owned small business—if qualified - We do direct set-aside buys for these categories  Small Business and Service Disabled Vet are self certifying  If interested/more info, contact SBA
  • 11. What a Business Should Do?  Get to know the people who can help you most--the contract buyers  Especially critical to you at FY end when a good chunk of Gov’t $$ are spent  Check in periodically with them–e/g. once a month or so
  • 12. What a Business Should Do?  Consider establishing a contract with GSA--especially if you sell supplies - Simplified process for obtaining commercial supplies & services at prices associated with volume buying  Benefit: - It makes you a better option to GPC holders as they can procure up to $25K ($3K if open market) - Fed buyers sometimes target only GSA contract holders on buys (vs. open market at fbo.gov/) - Need more info? Go to-- - Go to “Getting on Schedule” and “GSA Schedule Frequently Asked Questions” at www.gsa.gov/
  • 13. What a Business Should Do?  Doing business with AAFES: -- Army Air Force Exchange Services or “BX” -- The BX is a department store at each base/post to serve the military & their families -- Also have a concession program available  For more info, go to www.aafes.com
  • 14. What a Business Should Do?  Info Tech services & equipment (computer related) requirements: - Procured thru the Air Force NETCENTS & AFWay contracts - Find out more at https://afway.af.mil/  Want info on NETCENTS & AFWay small business opps? - Contact Denise Baylor at: denise.baylor@gunter.af.mil / (312) 596-4137 - Contact Cynthia Crews at: cynthia.crews@gunter.af.mil / (312) 596-1645
  • 15. What a Business Should Do? • Develop a webpage: - Invaluable for market research by buyers - Include product/service descriptions - List experience & capabilities - List points of contacts
  • 16. What a Business Should Do?  When you feel you’re treated unfairly?  Talk with contracting office mgmt:  Your best friend is office SB Spec.  We can only fix it if we know about it!
  • 17. HOW WE BUY • All requirements estimated > $2,500 must be competed -- Receipt of two or more viable offers = competition • If <$25K/uncomplicated, oral RFQ’s are acceptable • If a requirement is open market/estimated >$25K it MUST be advertised & published* at https://www.fbo.gov/ -- May be a formal Request For Proposal (RFP) - It will first be advertised & then the RFP will be posted -- May be a *synopsitation (combined synopsis & solicitation) - This is the only posting (unlike with an RFP)  GF policy is to post ALL buys >$10K at fbo/gov
  • 18. FedBizOps http://www.fedbizopps.gov/ • fbo.gov is the single government point-of-entry (GPE) for Federal gov’t procurement (open market) opportunities >$25K. • Gov’t buyers are able to publicize their business opportunities by posting info directly to www.fbo.gov/ • Thru one portal – federal business opportunities (FBO) - commercial vendors seeking Federal markets for their products & services can search, monitor & retrieve open market opportunities solicited by the entire (not just DoD) Federal contracting community.
  • 19. Federal Business Opportunities at www.fbo.gov/ How to get there??? - Go to site, click on “Opportunities  Can search for buys based on NAICS, keywords, place of performance, type set-aside, agency, etc. - Register for automatic notices based on your NAICS codes (smart to check site regularly)
  • 20. What a business should do? • Be available & responsive— - A cell phone, voicemail & email are a necessity • Be professional & courteous--we should be too • Call the buyer or C.O. if you have questions regarding a solicitation—no question to dumb! - We’re here to assist
  • 21. Things we can help with • Advice concerning acquisition procedures • Information regarding proposed acquisitions • Instructions on preparation of proposals -- i.e., interpretations of standard clauses, representations & certifications Things we can’t help with • Pricing—that’s up to you
  • 22. Some of the Products we buy: • Tools (most via GPC) • Furniture • Computers (minimal) • Office products/equipment - most via GPC • Special clothing • Misc equipment •Order of Preference: • GSA Advantage first for many items • AFWay & NETCENTS first for computers
  • 23. Some of the Services we buy: • Miscellaneous non-recurring small dollar (< $25K) • Grounds Maintenance • Refuse and Recycling • Family Housing Maintenance Order Of Preference: • JWOD (Non-Profit Agencies) • 8(a)/HUB/SDV (rule of parity) • Small Business • Unrestricted
  • 24. Construction our office buys: • Repair/Renovation Projects • Paving • Roofing • Various Building Projects Order of Preference: • HUB/8(a) /Service Disabled Vet – rule of parity • Small Business • Unrestricted
  • 25. Current Large $$ Recurring Buys at GF: * DEMOLITION IDC (task orders) - SB set-aside, RFP was posted fbo.gov, revised offers rcvd - contract award next month * LAW ENFORCEMENT SVC ($1M - $5M) - set aside still TBD (likely HUBZone) - post RFP at fbo.gov in May, contract start 1 Oct * REFUSE/RECYCLING COLLECTION ($100K-$500K) - set aside still TBD (likely unrestricted) - post RFP at fbo.gov in May, contract start 1 Oct
  • 26. Current Large $$ Recurring Buys at GF: * FIRE PROTECTION/PREVENTION SVC ($5M - $10M) - set aside still TBD (likely SB), post RFP at fbo.gov Jun * FIRE EXTINQUISHER MAINT SVC (<$100K) - SB set-aside, post RFP at fbo.gov in Apr * AIRFIELD STRIPING ($100K - $500K) - SB set-aside, post RFP at fbo.gov late Apr/early May * PATHOLOGICAL WASTE DISPOSAL SVC (<$100k) - Unrestricted, post RFQ at fbo.gov in Apr, award in May --Potentially $3.7M ACC $$ to flow down for miscellaneous projects, first increment $1M
  • 27. COMMERCIAL PROCEDURES • Almost all commodities/supplies we buy are commercial off the shelf (COTS)  Gov’t performs market research -- Typical terms and conditions required to be used
  • 28. COMMERCIAL PROCEDURES • More than just finding sources -- Test market for better (or equal) product(s) -- Test market for better delivery terms -- Test market for prices -- Test market for discounts • Contractors can suggest a better value • Cannot commit during market research -- Just asking questions
  • 29. HOW WE BUY SERVICES AND CONSTRUCTION???
  • 30. BEST VALUE ACQUISITIONS - Cheapest not necessarily the best value -- We have NOT done a sealed bid on a formal large $$ construction & service buy in perhaps a decade - Use specific criteria to assess risk - Factors: -- Performance risk (based on past performance) -- Technical - Performance history may be equal to or more important than price - Sometimes a trade off…higher cost for excellent performer (or higher rated product)
  • 31. PERFORMANCE HISTORY - Past performance record -- Key indicator for predicting future performance - Used to evaluate ktrs for award - Important for service contracts as no bonds -- Predictor of performance - Quality & customer satisfaction - Powerful incentive for ktrs to perform well
  • 32. Evaluation Factors  Every acquisition for services & construction is guided by evaluation for award section  The selection process must follow the selection criteria or Gov’t risks protest/loss  Selection criteria can include:  Quality, delivery, style, warranty etc…  Criteria listed in section M if construction  Criteria listed in FAR clause 52.212-2 if commercial service/product  The customer works hand in hand with Contracting in the development process
  • 33. Selection Process  Both price & technical are evaluated  C.O. is required to write an integrated best value decision  Combines past performance and technical scores integrated into the decision document
  • 34. What if I don’t win??  Ask for a debrief - Boeing got this from the AF on first tanker contract, filed protest, & got award overturned (AF had to re-solicit)  If you disagree with the decision, appeal at the agency level first (not mandatory) before going to GAO  Someone removed from the process may have a different perspective
  • 36. Government Purchase Card (GPC)  GPC buys between $3K and $25K  Cardholders must get CONF approval first!  There will be times, like FY end, when we will authorize one-time expenditure increases  Must use pre-priced contract (i.e. GSA) if >$3K  Contracts need to comply with Federal law
  • 37. GPC Direct Vendor Discount  GPC Discount Program  65 local sources/vendors currently signed up--offer set discounts  List posted on 319 CONF website  Goal is to save cardholders time & money  Identify local best prices/services available  Interested? - Contact Ms. Jennifer Richardson (701-747- 5682) or Ms. Carolyn Cooper (701-747-5311)
  • 38. More Useful Info & Assistance  http://www.selltoairforce.org - Look for Small Business Spec for each AF base - Check out “Long Range Acquisition Estimates” (LRAE) at this site for each base Procurement Technical Assistance Center (PTAC), Small Business Admin & State Procurement Offices - Provide multiple services/assistance free of charge or for nominal fee
  • 39. As 319 CONF Small Business Specialist, it’s my job to see that the SB Program is supported & carried out at GFAFB QUESTIONS???