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   About Us
   Importance of Recommendation Engines
   Sherpa Architecture
   Sherpa Demonstration
   User Experience Engineering
   About the SOCCCD
     Two college district in southern California
     Approximately 43,000 students
   History of In-House Development
     Student Information System (SIS)
     My Academic Plan (MAP)
Recommendation Engines
   So what is Sherpa?


     Sherpa is a recommendation engine that will
     guide students to make informed decisions
     regarding courses, services and information.
Transcript
GPA
Ed Goal           Student Profile
Reg Activity
Current Classes
Status
Transcript                                            Courses
GPA
Ed Goal           Student Profile   Recommendations   Services
Reg Activity
Current Classes                                       Information
Status
Timing             Event




                                             Trigger


Transcript                                                                       Courses
GPA
Ed Goal           Student Profile                              Recommendations   Services
Reg Activity
Current Classes                                                                  Information
Status
Timing             Event




                                             Trigger


Transcript                                                                       Courses
GPA
Ed Goal           Student Profile                              Recommendations   Services
Reg Activity
Current Classes                                                                  Information
Status


                                             Nudge
Timing             Event




                                               Trigger


Transcript                                                                         Courses
GPA
Ed Goal           Student Profile                                Recommendations   Services
Reg Activity
Current Classes                                                                    Information
Status


                                               Nudge




                           Portal   RSS   Email Text Facebook Mobile
Timing             Event




                                                Trigger


Transcript                                                                             Courses
GPA
Ed Goal           Student Profile                                   Recommendations    Services
Reg Activity
Current Classes                                                                        Information
Status


                  Feedback - Preferences        Nudge             Feedback - Ratings




                           Portal   RSS    Email Text Facebook Mobile
Student Profile                 Recommendation
New student, not matriculated   Link to online orientation
GPA > 3.5                       Link to honors program
GPA < 2.0                       Link to tutoring program
Transfer student                Courses that fulfill GE pattern
Does not have MAP plan          Link to MAP
Low assessment scores           Recommend basic skills classes
First time student              Step-by-step instructions
Returning student               Recommend classes based on goals,
                                success patterns and transcript details.
                                Only display classes with an empty seat
                                and that don’t conflict with student’s
                                schedule
 Phase One – Closed Class Assistance
   Since Fall 2010 has directly produced over 6,700 enrollments


 Phase Two – Profiles and Nudges
   Announcements, Email, SMS, Voice-To-Text


 Phase Three – Portal Refresh
   Calendar, To-Do List and News Feed


 Phase Four – Mobile
   Under active development – Summer 2012 beta release


 Phase Five – Predictive Analytics
Sherpa Demonstration
   Feel free to contact us:
     Bob Bramucci: rbramucci@socccd.edu
     Jim Gaston: jgaston@socccd.edu

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Sherpa Overview

  • 1.
  • 2. About Us  Importance of Recommendation Engines  Sherpa Architecture  Sherpa Demonstration  User Experience Engineering
  • 3. About the SOCCCD  Two college district in southern California  Approximately 43,000 students  History of In-House Development  Student Information System (SIS)  My Academic Plan (MAP)
  • 5. So what is Sherpa? Sherpa is a recommendation engine that will guide students to make informed decisions regarding courses, services and information.
  • 6. Transcript GPA Ed Goal Student Profile Reg Activity Current Classes Status
  • 7. Transcript Courses GPA Ed Goal Student Profile Recommendations Services Reg Activity Current Classes Information Status
  • 8. Timing Event Trigger Transcript Courses GPA Ed Goal Student Profile Recommendations Services Reg Activity Current Classes Information Status
  • 9. Timing Event Trigger Transcript Courses GPA Ed Goal Student Profile Recommendations Services Reg Activity Current Classes Information Status Nudge
  • 10. Timing Event Trigger Transcript Courses GPA Ed Goal Student Profile Recommendations Services Reg Activity Current Classes Information Status Nudge Portal RSS Email Text Facebook Mobile
  • 11. Timing Event Trigger Transcript Courses GPA Ed Goal Student Profile Recommendations Services Reg Activity Current Classes Information Status Feedback - Preferences Nudge Feedback - Ratings Portal RSS Email Text Facebook Mobile
  • 12. Student Profile Recommendation New student, not matriculated Link to online orientation GPA > 3.5 Link to honors program GPA < 2.0 Link to tutoring program Transfer student Courses that fulfill GE pattern Does not have MAP plan Link to MAP Low assessment scores Recommend basic skills classes First time student Step-by-step instructions Returning student Recommend classes based on goals, success patterns and transcript details. Only display classes with an empty seat and that don’t conflict with student’s schedule
  • 13.
  • 14.  Phase One – Closed Class Assistance  Since Fall 2010 has directly produced over 6,700 enrollments  Phase Two – Profiles and Nudges  Announcements, Email, SMS, Voice-To-Text  Phase Three – Portal Refresh  Calendar, To-Do List and News Feed  Phase Four – Mobile  Under active development – Summer 2012 beta release  Phase Five – Predictive Analytics
  • 16. Feel free to contact us:  Bob Bramucci: rbramucci@socccd.edu  Jim Gaston: jgaston@socccd.edu