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Charles Grantham, PhD. James Ware, PhD. Executive Producers Work Design Collaborative World at Work Total Rewards Conference  May 20, 2008 Philadelphia, Pennsylvania A Revolutionary New Model for Competing in a Flat World CORPORATE Agility:
Today’s Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“Something’s Happening Here . . . What it is, is not exactly clear ”* ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],*From “What It’s Worth,” by Buffalo Springfield
Drivers of Change Information Technology Globalization Demographics Public Policy Sustainability
Three Business Imperatives* * Corporate Agility , by Charles Grantham, James Ware, and Cory Williamson, AMACOM Press, 2007 Reducing Fixed Operational Costs Closing the Talent Gap Institutionalizing Innovation
One Vision of What’s To Come ,[object Object],[object Object],[object Object],[object Object],[object Object],WDC Futurescope
Two-Thirds of Work  Today  Takes Place Outside Corporate Offices* ,[object Object],[object Object],[object Object],Corporate Facilities 35% At Home 35% In-Between 30% *  Future of Work  Research Program Workforce Surveys , 2002, 2004, 2007
The Distributed Workforce is Growing Rapidly * Source:  WDC Demographic Projections, 2008 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(x1000) 1990 1995 2000 2005 2010
Workforce Values and Expectations* This is not your father’s workforce VALUES TRADITIONAL WORKER EMERGENT WORKER Promotion Tenure Merit Retention Security Growth Management Style Paternalistic Peer Organization Chart Admire Ignore Changing Jobs Fear Advancement *  http://www.spherion.com/corporate/aboutus/newsevents/EWFrelease.jsp Career Company’s Employee’s Responsibility Responsibility 8% 40% 52% 2007 (projected) 21% 29% 34% Traditional 48% 49% 46% Migrating 31% 22% 20% Emergent 2003 1999 1997 Type of Worker
Changing Psychology Drives Network Growth And a Fundamental Change in the Nature of the Workplace Drive a need for many more  – and different – places to work Leading to a globally dispersed  network  of workplaces A dramatic shift in the relationships between organizations and individuals , together with the emergence of new tools and technology platforms
You Need a Comprehensive Workplace Strategy ,[object Object],[object Object],[object Object]
The Workplace Agility Survey 2008* Focus on Work Patterns and Supporting Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Designed and Conducted by WDC; Sponsored by  Citrix Online
Individuals Work in a Variety of Places Never Use Use Less Than 20 Hours a Week Use More Than 20 Hours a Week
Flexible Work Policies Only Moderate Support for Flexible Work Our company prohibits flexible work Only a few employees are allowed to work flexibly We have a flexible work policy in place We have a very flexible work environment
Remote Work Productivity Challenges Understanding what is expected of me Keeping my boss up to date on my work Feeling part of the team and the company High Cost of Online Access Staying in touch with company goals  Getting Online Keeping track of files and other company data Getting High-speed Bandwidth Access to Company's Servers Accessing personal work files Moderate Challenge A Major Headache 0% 10% 20% 30% 40% 50% Percent Reporting
What Does All This Mean for your Company?  ,[object Object],[object Object],[object Object],[object Object]
Four Speed Bumps on the Road to the Future Sources of Organizational Resistance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Something to Keep in Mind Every college graduate already knows how to work flexibly – and expects it to be “the way things are”
For Further Information Dr. Charles Grantham Prescott, Arizona +1 928 771 9138 office +1 928 533 9149 mobile [email_address] Dr. James Ware Berkeley, California +1 510 558 1434 voice +1 510 558 1431 fax +1 510 206 8147 mobile [email_address] Website:  http://www.thefutureofwork.net Blog :   http://www.thefutureofwork.net/blog Book: Corporate Agility    http://www.corporateagilitybook.com American Management Association August 2007 ISBN:  0814409113
Wild Cards ,[object Object],[object Object],[object Object],[object Object],[object Object]
Something to Think About as You Plan ,[object Object],[object Object],Which activities should we  start ? Which activities should we  increase ? Which activities should we  maintain ? Which activities should we  decrease ? Which activities should we  stop ?
Nine Strategies for Achieving Corporate Agility Close the Talent Gap Reduce Operational Costs Institutionalize Innovation Real Estate & Facilities Human Resources Information Technology Build distributed locations Find new talent pools Build collaborative platforms Shrink the footprint Outsource non-core activities Build web-based applications Design creative spaces Recruit diversity; reward creativity Install anywhere, anyplace  tools Need Focus

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Corporate Agility May 08

  • 1. Charles Grantham, PhD. James Ware, PhD. Executive Producers Work Design Collaborative World at Work Total Rewards Conference May 20, 2008 Philadelphia, Pennsylvania A Revolutionary New Model for Competing in a Flat World CORPORATE Agility:
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  • 4. Drivers of Change Information Technology Globalization Demographics Public Policy Sustainability
  • 5. Three Business Imperatives* * Corporate Agility , by Charles Grantham, James Ware, and Cory Williamson, AMACOM Press, 2007 Reducing Fixed Operational Costs Closing the Talent Gap Institutionalizing Innovation
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  • 9. Workforce Values and Expectations* This is not your father’s workforce VALUES TRADITIONAL WORKER EMERGENT WORKER Promotion Tenure Merit Retention Security Growth Management Style Paternalistic Peer Organization Chart Admire Ignore Changing Jobs Fear Advancement * http://www.spherion.com/corporate/aboutus/newsevents/EWFrelease.jsp Career Company’s Employee’s Responsibility Responsibility 8% 40% 52% 2007 (projected) 21% 29% 34% Traditional 48% 49% 46% Migrating 31% 22% 20% Emergent 2003 1999 1997 Type of Worker
  • 10. Changing Psychology Drives Network Growth And a Fundamental Change in the Nature of the Workplace Drive a need for many more – and different – places to work Leading to a globally dispersed network of workplaces A dramatic shift in the relationships between organizations and individuals , together with the emergence of new tools and technology platforms
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  • 13. Individuals Work in a Variety of Places Never Use Use Less Than 20 Hours a Week Use More Than 20 Hours a Week
  • 14. Flexible Work Policies Only Moderate Support for Flexible Work Our company prohibits flexible work Only a few employees are allowed to work flexibly We have a flexible work policy in place We have a very flexible work environment
  • 15. Remote Work Productivity Challenges Understanding what is expected of me Keeping my boss up to date on my work Feeling part of the team and the company High Cost of Online Access Staying in touch with company goals Getting Online Keeping track of files and other company data Getting High-speed Bandwidth Access to Company's Servers Accessing personal work files Moderate Challenge A Major Headache 0% 10% 20% 30% 40% 50% Percent Reporting
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  • 18. Something to Keep in Mind Every college graduate already knows how to work flexibly – and expects it to be “the way things are”
  • 19. For Further Information Dr. Charles Grantham Prescott, Arizona +1 928 771 9138 office +1 928 533 9149 mobile [email_address] Dr. James Ware Berkeley, California +1 510 558 1434 voice +1 510 558 1431 fax +1 510 206 8147 mobile [email_address] Website: http://www.thefutureofwork.net Blog : http://www.thefutureofwork.net/blog Book: Corporate Agility http://www.corporateagilitybook.com American Management Association August 2007 ISBN: 0814409113
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  • 22. Nine Strategies for Achieving Corporate Agility Close the Talent Gap Reduce Operational Costs Institutionalize Innovation Real Estate & Facilities Human Resources Information Technology Build distributed locations Find new talent pools Build collaborative platforms Shrink the footprint Outsource non-core activities Build web-based applications Design creative spaces Recruit diversity; reward creativity Install anywhere, anyplace tools Need Focus