Keynote speech delivered by Charlie Grantham and Jim Ware at Corenet Carolina's Chapter learning event in Charlotte, NC, on August 18, 2010.

1. Want To Be a Hero?
Taking Charge of Your Future
Charlie Grantham, PhD. Corenet Global Carolinas Chapter
James Ware, PhD. The Future of Work: Process, People & Places
Executive Producers Charlotte, North Carolina
Work Design Collaborative August 18, 2010

2. A Story of Two Books
The Difference
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3. Today, CRE/FM is on the Hot Seat
Increase
Give Us More Workforce
Meeting Rooms! Satisfaction!
Cut
Costs! Increas
Utilizat
e Cut
Impro i on!
Produ ve Costs!
ctivity
!
Guarantee
Cut Give Us More Business
Costs! Private Offices! Continuity!
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4. But There are So Many Questions . . .
What are the best
How many employees will How many contractors lease terms?
we have in 6 months? need space in our
buildings?
What’s happening to
How many square the cost of a square
feet do we need? foot?
Where?
How can we enhance
workforce collaboration?
How is workforce
mobility affecting our
space needs?
What can we do to
reduce our carbon
footprint? Why doesn’t senior management see
workplace as a strategic resource?
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5. Today’s Agenda
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6. The World Has Changed Again
It’s time to reset the economy, our
business models, and our minds
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7. The World Has Changed Again: Media
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8. The World Has Changed Again: Government
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9. The World Has Changed Again: Economy
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10. The World Has Changed Again: Education
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11. The World Has Changed Again: Community
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12. And Work Has Changed
Hunting
Farming
Mining
Building
Thinking
Mobility
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13. Shift Happens: Demographics
Percent
Change
2010-2020
Age Group
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14. Shift Happens: Technology
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15. Shift Happens: Technology
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16. Shift Happens: New Workplaces and Globalization
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17. But Place Still Matters
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18. Putting It All Together: SCAN Health
YouTube Video: http://www.youtube.com/watch?v=k1A9AdVd0Ks
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19. What’s Missing?
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20. What Does it All Mean?
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21. Times of Change Create Huge Opportunities
What to do? Here’s our humble advice….
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22. First: Design the Work Experience – Over and Over
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23. Second: Redefine Workplace Services: Workforce Support
Military Quartermaster Corporate Workplace Services
Clothing and equipment End-user computing; desks, chairs,
filing cabinets, printers, copiers, A-V
equipment, desk phones
Fuel and transportation; communication Heat, light, power; Internet access;
equipment and services Corporate Travel; interoffice mail;
vendor contracts
Construction equipment Typically outsourced to contractors;
might include landscaping
Personal items Office supplies; laptops, cell phones,
employee concierge services
Large equipment (tanks, storage Corporate facilities
buildings)
Medical supplies Safety equipment; first aid supplies
Repair parts Tech support; equipment replacements;
building maintenance
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24. Third: Rebuild the CRE/FM Business Model
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25. Fourth: Explore New Metrics
Planet
Profit People
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26. Fifth: Don’t Knock on the Boardroom Door—
Call the Meeting
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27. Finally, Be Prepared for a Wild Ride
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28. For Further Information
Dr. Charles Grantham Dr. James Ware
Prescott, Arizona Berkeley, California
+1 928 771 9138 office +1 510 558 1434 voice
+1 928 771 9138 fax +1 510 558 1431 fax
+1 928 533 9149 mobile +1 510 206 8147 mobile
charlie@thefutureofwork.net jim@thefutureofwork.net
Website: http://www.thefutureofwork.net
Blog: http://www.thefutureofwork.net/blog
Books: Corporate Agility http://www.corporateagilitybook.com (American Mgt. Assoc.)
Cut It Out! http://bit.ly/7krFly (IFMA Foundation)
Twitter: http://www.twitter.com/thefutureofwork
© Copyright 2010 by The Work Design Collaborative. All rights reserved
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