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aram MBABusiness Communication Coach   www.ramitup.com
ion Coach     www.ramitup.com
$



                                  Ac
                                     t
Pro
             P    S   Past   Ex          Process
      Ac
         t




                       ?
             Re

                                              A
Task   Relationship
Are my boundaries and guidelines :helping or hindering ?



 Problem
    Pro Act                                              Re Act



                                 P
What can I do :                                What can I learn from :
 * Observation                                      * Compliments
  * Interviews
* Focus Groups
                          Action                     * Comments
                                                     * Complaints
       Remember: If they are complaining there is hope they
               are still interested in working with you
Action


  ?                    Past   Ex                  Process




* How can I get to the root cause?
* What processes I must innovate and modify?
* What can I learn from my past ?
* What processes worked & what didn’t ?
* How can I create clear and simple procedures?
Solution

            S       $
People              Hassle
Factor              Factor


                    Action
aram MBABusiness Communication Coach   www.ramitup.com
ion Coach       www.ramitup.com



            Thank You

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Effective Business Communication Strategies

  • 1. aram MBABusiness Communication Coach www.ramitup.com ion Coach www.ramitup.com
  • 2. $ Ac t Pro P S Past Ex Process Ac t ? Re A
  • 3. Task Relationship
  • 4. Are my boundaries and guidelines :helping or hindering ? Problem Pro Act Re Act P What can I do : What can I learn from : * Observation * Compliments * Interviews * Focus Groups Action * Comments * Complaints Remember: If they are complaining there is hope they are still interested in working with you
  • 5. Action ? Past Ex Process * How can I get to the root cause? * What processes I must innovate and modify? * What can I learn from my past ? * What processes worked & what didn’t ? * How can I create clear and simple procedures?
  • 6. Solution S $ People Hassle Factor Factor Action
  • 7. aram MBABusiness Communication Coach www.ramitup.com ion Coach www.ramitup.com Thank You