This presentation is a complement to the previous blog entry and deals with the processes and resources required by IT to help the business innovate and transform.

1. How does IT help the business innovate? managinginformationtechnology.blogspot.com

6. Business transformation Needs Client Opportunities for improvement Innovation Business requirements Stakeholders Business Transformation Initiatives Implementation Adaptive maintenance Prototyping Projects Prototype project Failed project Large-scale project Maintenance project Business IT

7. Projects and proof of concept Functional management Market and client needs (Integrated and differentiated service) Project management (Geared towards proof of concept) Organization and infrastructure Centralized Inventory with tags Sales and self-service portal Inventory Order Sales Product catalogue Web channel inventory - failed Network access Security In-store wireless access Portals Firewall and security Kiosk access - failed Security tokens - failed

8. Initiatives Setup workgroup Business requirements and adaptation of proof of concept Logistics and acquisition Training Planning and definition of roles and responsibilities Organization First quarter 2010 Second quarter 2010 Third quarter 2010 Process Requirements and Impact analysis Implementation and adaptive maintenance Progressive design Infrastructure Implementation of process Testing and corrective maintenance Definition of process flow Change management Definition of metrics Implementation of Proof of concept