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BRANDING
          A Secret Weapon in
                               Funding, Growth & Exit
                               Advancing the Success of Your Company


                                                  John Stuppy, MBA, Ph.D.
                                                      john@edumetrix.com
                                                             EDUMETRIX INC.
                                              Former president TutorVista.com

                                     www.edumetrix.com / JohnStuppy.com
v08-21-2012                    Stuppy: Branding                             1
Are you looking to…
           1.   Raise money
           2.   Attract the best employees
           3.   Build your business to the best exit
           4.   Grow & achieve segment leadership

           …for your company?



           Consider maximizing & leveraging your
           company brand to achieve your goals.


v10-6-09                     Stuppy: Branding          2
Why Brand?
              Lots of competition
                  Hard for consumer to differentiate
              Need to attract the best employees
              Tough financial climate today
                  “5 is the new 12”   (valuation multiple)
              Some categories have leverage
                  High emotion is key to branding
                  Eg. education brands can draw support

           Build your brand. Improve your company’s
v10-6-09
           prospects for funding, growth and exit.
                           Stuppy: Branding         3
Does Branding Work?
              In The NY Times article “Maybe It's Time to Rethink The
               Cost of College Prep” (2/28/2009)
                  “National companies like Kaplan Test Prep and Admissions,
                   the Princeton Review, Sylvan Learning and TutorVista.com,
                   offer a variety of offline and online tutoring options at a wide
                   range of prices.”

              As the former president of TutorVista.com, I led an
               inexpensive marketing and promotion campaign of news
               and carefully planned events to capture the hearts and
               minds of TV producers, top VC companies, consumers and
               the press. This valuable service and brand-building has
               made TutorVista worthy of mention in respected print and
               television news worldwide.

              TutorVista continues to be highlighted today alongside
               market leading companies that have been in business 35-
               60 years and spend $40M or more a year on advertising.

v10-6-09                            Stuppy: Branding                                  4
TutorVista.com has been featured in
           news & print to over 80 million people




v10-6-09                Stuppy: Branding            5
“…every brand has a unique claim to
           fame – an unmatched value…find
           the One Thing the brand stands for at
           its very core and surround that thing
           with reason and emotion.”
                                   -- Be The Brand, David Martin
v10-6-09               Stuppy: Branding                        6
Building Your Brand
              Stand out & stand for something
                  Unique
                  Desirable
              Differentiate
              Move out in front of the pack
              Be seen in right light by the right people

           Must you advertise to build a brand?
                  NO! You can dominate a category on a modest
                   budget and that’s the focus of this slide
                   deck…Be one of the Big Dogs with less than a
                   Coca-Cola or McDonald’s budget!


v10-6-09                       Stuppy: Branding               7
To build a brand, you must know the
           essence of your company/product*

              Who are your consumers? Lifestyle profiles?
               Hopes & fears, pleasures and dislikes, fads?
              What do people want from products in
               category? Must be relevant!
              Likes/dislikes about the competition?
              What rational & emotional needs can we
               meet that others have not met? What will
               make a meaningful difference?
              How, where, with whom & when used?
              How used in future? Trends we can ride?
                                        *Be The Brand, David Martin
v10-6-09                   Stuppy: Branding                       8
And – It’s Key – Brands Must…

              Make an emotional connection with
                  Consumers
                  Employees
                  Funders
                  Media/industry leaders




v10-6-09                     Stuppy: Branding      9
Brand Awareness
           In addition to name retention, your brand
           must include recall of:

             1.   What you do
             2.   The benefit of what you do
             3.   What you stand for

           Awareness is the first stage of selling
           Needs + Awareness + Emotion  Desire  Action

v10-6-09                  Stuppy: Branding             10
Branding Checklist

              Identify & understand your
                  Core Identity
                  Mission (drawn from customer insight)
                  Customer segment(s)
                  Differentiated position/defining benefit
                  Marketing strategy
                  Customer need, expectation, experience
                  Emotional pay-off
              Talk to customers & employees
v10-6-09                     Stuppy: Branding            11
Branding Ideas
              Awareness
                  Signs/posters, Events, Speeches, Conferences,
                   Announcements, Postcards, Free pilot
                   programs, Grants
                  Invite media; engage lobbyists
                  Be relevant, interesting & desirable
              Establish expertise
                  Real success stories, Growth, Results, Benefits,
                   Wow-factor (innovation) as well as Now-factor
                   (solutions are here today/relevant)
              Stake your claim, sell, retain & refer

v10-6-09                       Stuppy: Branding                  12
Use This Template to Compose Your
           Brand Positioning Statement

              To the (market target), (brand name), is
               the brand of (frame of reference) with
               (benefits and attributes) that (sustainable
               and emotional point of difference).*

              Eg. To parents worried about their child’s
               academic success, TutorVista.com, is the
               brand of online tutoring that delivers the
               highest quality, most affordable and
               convenient tutoring that will help your
               child compete and succeed in school.

                                         *Be The Brand, David Martin
v10-6-09                    Stuppy: Branding                      13
The Best Brands Drive Emotions*
           Some Key Emotions for Brands are:

              Love of offspring (9.1 on a 10-point scale)
              Parental affection (8.9)
              Ambition (8.6)
              Fear, Safety (7.8)
              Economy (7.5)
              Curiosity (7.5)
              Efficiency (7.3)
              Competition (7.3)
              Social Distinction (6.9)
                     *Psychology in Advertising, Albert Poffenberger
v10-6-09                     Stuppy: Branding                     14
Use branding to get a leg up

              Establish coherent focus
              Align employees around this focus
              Drive home this message for media,
               employees, customers & investors
               so all know what you stand for
              Stir your customers’ emotions
              Differentiate and stake your claim
              Deliver on your brand’s promise

v10-6-09                 Stuppy: Branding       15
A rising tide floats all boats
              If yours can be “the brand” and represent
               all that’s good about your product or
               service niche all by yourself, GREAT!
              If not, or if your category has political or
               other obstacles working against it,
               consider working with competitors to
               promote and strengthen your category
                  BUT…be sure to keep differentiated advantages
                   in mind so you can break away from the pack
                   and establish the value of your own brand
                   when there’s enough “water in the bay.”

v10-6-09                      Stuppy: Branding                16
What’s next?

              Be True To Your -----------
                               School
                                      BRAND !!!
              Deliver on your promise/potential




v10-6-09                   Stuppy: Branding        17
John Stuppy background…
              EDUMETRIX, Principal
                  Finds education technology products & services that work
                  Secure the capital and provide the leadership companies
                   need to replicate, scale and dominate their market.
                  Areas of expertise: funding, technology, startup,
                   marketing, sales, operations, e-learning, branding, student
                   achievement, test-prep, face-to-face & online tutoring,
                   charter schools, instructional supervision, professional
                   development.

              TutorVista, President
                  Grew company 825%/year for 2 years to serve 500,000
                   students; Raised $36M from Sequoia and other top VC’s
                  Featured/interviewed on ABC, NBC, CBS & Fox News, NBC
                   Today Show; time magazine and in The NY Times,
                   The Wall Street Journal & SF Chronicle.
                  Sold a stake to Pearson

v10-6-09                         Stuppy: Branding                       18
v10-6-09   Stuppy: Branding   19

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Stuppy Funding, Growth & Company Sale/Exit Thru Branding

  • 1. BRANDING A Secret Weapon in Funding, Growth & Exit Advancing the Success of Your Company John Stuppy, MBA, Ph.D. john@edumetrix.com EDUMETRIX INC. Former president TutorVista.com www.edumetrix.com / JohnStuppy.com v08-21-2012 Stuppy: Branding 1
  • 2. Are you looking to… 1. Raise money 2. Attract the best employees 3. Build your business to the best exit 4. Grow & achieve segment leadership …for your company? Consider maximizing & leveraging your company brand to achieve your goals. v10-6-09 Stuppy: Branding 2
  • 3. Why Brand?  Lots of competition  Hard for consumer to differentiate  Need to attract the best employees  Tough financial climate today  “5 is the new 12” (valuation multiple)  Some categories have leverage  High emotion is key to branding  Eg. education brands can draw support Build your brand. Improve your company’s v10-6-09 prospects for funding, growth and exit. Stuppy: Branding 3
  • 4. Does Branding Work?  In The NY Times article “Maybe It's Time to Rethink The Cost of College Prep” (2/28/2009)  “National companies like Kaplan Test Prep and Admissions, the Princeton Review, Sylvan Learning and TutorVista.com, offer a variety of offline and online tutoring options at a wide range of prices.”  As the former president of TutorVista.com, I led an inexpensive marketing and promotion campaign of news and carefully planned events to capture the hearts and minds of TV producers, top VC companies, consumers and the press. This valuable service and brand-building has made TutorVista worthy of mention in respected print and television news worldwide.  TutorVista continues to be highlighted today alongside market leading companies that have been in business 35- 60 years and spend $40M or more a year on advertising. v10-6-09 Stuppy: Branding 4
  • 5. TutorVista.com has been featured in news & print to over 80 million people v10-6-09 Stuppy: Branding 5
  • 6. “…every brand has a unique claim to fame – an unmatched value…find the One Thing the brand stands for at its very core and surround that thing with reason and emotion.” -- Be The Brand, David Martin v10-6-09 Stuppy: Branding 6
  • 7. Building Your Brand  Stand out & stand for something  Unique  Desirable  Differentiate  Move out in front of the pack  Be seen in right light by the right people Must you advertise to build a brand?  NO! You can dominate a category on a modest budget and that’s the focus of this slide deck…Be one of the Big Dogs with less than a Coca-Cola or McDonald’s budget! v10-6-09 Stuppy: Branding 7
  • 8. To build a brand, you must know the essence of your company/product*  Who are your consumers? Lifestyle profiles? Hopes & fears, pleasures and dislikes, fads?  What do people want from products in category? Must be relevant!  Likes/dislikes about the competition?  What rational & emotional needs can we meet that others have not met? What will make a meaningful difference?  How, where, with whom & when used?  How used in future? Trends we can ride? *Be The Brand, David Martin v10-6-09 Stuppy: Branding 8
  • 9. And – It’s Key – Brands Must…  Make an emotional connection with  Consumers  Employees  Funders  Media/industry leaders v10-6-09 Stuppy: Branding 9
  • 10. Brand Awareness In addition to name retention, your brand must include recall of: 1. What you do 2. The benefit of what you do 3. What you stand for Awareness is the first stage of selling Needs + Awareness + Emotion  Desire  Action v10-6-09 Stuppy: Branding 10
  • 11. Branding Checklist  Identify & understand your  Core Identity  Mission (drawn from customer insight)  Customer segment(s)  Differentiated position/defining benefit  Marketing strategy  Customer need, expectation, experience  Emotional pay-off  Talk to customers & employees v10-6-09 Stuppy: Branding 11
  • 12. Branding Ideas  Awareness  Signs/posters, Events, Speeches, Conferences, Announcements, Postcards, Free pilot programs, Grants  Invite media; engage lobbyists  Be relevant, interesting & desirable  Establish expertise  Real success stories, Growth, Results, Benefits, Wow-factor (innovation) as well as Now-factor (solutions are here today/relevant)  Stake your claim, sell, retain & refer v10-6-09 Stuppy: Branding 12
  • 13. Use This Template to Compose Your Brand Positioning Statement  To the (market target), (brand name), is the brand of (frame of reference) with (benefits and attributes) that (sustainable and emotional point of difference).*  Eg. To parents worried about their child’s academic success, TutorVista.com, is the brand of online tutoring that delivers the highest quality, most affordable and convenient tutoring that will help your child compete and succeed in school. *Be The Brand, David Martin v10-6-09 Stuppy: Branding 13
  • 14. The Best Brands Drive Emotions* Some Key Emotions for Brands are:  Love of offspring (9.1 on a 10-point scale)  Parental affection (8.9)  Ambition (8.6)  Fear, Safety (7.8)  Economy (7.5)  Curiosity (7.5)  Efficiency (7.3)  Competition (7.3)  Social Distinction (6.9) *Psychology in Advertising, Albert Poffenberger v10-6-09 Stuppy: Branding 14
  • 15. Use branding to get a leg up  Establish coherent focus  Align employees around this focus  Drive home this message for media, employees, customers & investors so all know what you stand for  Stir your customers’ emotions  Differentiate and stake your claim  Deliver on your brand’s promise v10-6-09 Stuppy: Branding 15
  • 16. A rising tide floats all boats  If yours can be “the brand” and represent all that’s good about your product or service niche all by yourself, GREAT!  If not, or if your category has political or other obstacles working against it, consider working with competitors to promote and strengthen your category  BUT…be sure to keep differentiated advantages in mind so you can break away from the pack and establish the value of your own brand when there’s enough “water in the bay.” v10-6-09 Stuppy: Branding 16
  • 17. What’s next?  Be True To Your ----------- School BRAND !!!  Deliver on your promise/potential v10-6-09 Stuppy: Branding 17
  • 18. John Stuppy background…  EDUMETRIX, Principal  Finds education technology products & services that work  Secure the capital and provide the leadership companies need to replicate, scale and dominate their market.  Areas of expertise: funding, technology, startup, marketing, sales, operations, e-learning, branding, student achievement, test-prep, face-to-face & online tutoring, charter schools, instructional supervision, professional development.  TutorVista, President  Grew company 825%/year for 2 years to serve 500,000 students; Raised $36M from Sequoia and other top VC’s  Featured/interviewed on ABC, NBC, CBS & Fox News, NBC Today Show; time magazine and in The NY Times, The Wall Street Journal & SF Chronicle.  Sold a stake to Pearson v10-6-09 Stuppy: Branding 18
  • 19. v10-6-09 Stuppy: Branding 19