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The Future of Social
Collaboration
Jeremy Thake
Chief Architect
AvePoint Inc.
>350 million
TWEETS PER
DAY
Who's on
twitter?
@jthake
@tweetraw
955 million
ENGAGED
USERS
Who's on
facebook?
Who's org is on
SharePoint
newsfeeds?
Who's org is on
Yammer
newsfeeds?
Who isn't using
newsfeeds?
Who's org is on
SharePoint
Online?
Who's org is on
SharePoint on-
premises?
The Future of Social
Collaboration
Jeremy Thake
Chief Architect
AvePoint Inc.
Jeremy Thake
Author
AvePoint Labs
Chief Architect
Traditional business
Hierarchical, functional
structures
Top-down management
Knowledge is power
Command and control
Business has changed
Hyper-connected and hyper-
competitive
Global
Innovation driven
Decentralized
BYOD
Give people a voice
Group centric
Tacit Knowledge
Knowledge management
Social Myths
It is just a social networking
site
1
Won’t affect my bottom line
2
It’s a waste of valuable time
3
It’s not as secure as e-mail
and legacy apps
4
Document
management
not
connected
5
It will only suit IT since they
are more savvy
6
Roll-out the tool and the rest
will follow
7
Incorrect information
8
Inappropriate information
9
It’s only for the young
generation
10
Share of users who use social networking
86%
72%
50%
34%
0%
20%
40%
60%
80%
100%
18 - 29 30 - 49 50 - 64 65 +
Social network users by age
5%
16%
26%
25%
19%
6%
2%
0%
5%
10%
15%
20%
25%
30%
0 - 17 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 +
70% between 25
and 54
The Mindset list
facebook
CD’s are “vintage”
Foursquare isn’t a schoolyard
game
What can we
learn from this
generation
Multi-taskers
Communicate in real-time
Location doesn’t matter
Continuous
stream of
knowledge
They know what their friends
know
Simplicity and transparency
reign
Baby boomer retirement
“Social”
SharePoint Yammer
Newsfeeds Company Newsfeed
Site feeds Groups
Blogs N/A
Wikis Pages
Communities N/A
Tags Topics
Follow Follow
Document libraries Attachments
Search Search
Authentication Authentication
Mobile Apps Mobile Apps
Yammer and Office 365 Roadmap Update
Jeremy’s SharePoint Newsfeeds Predictions
 will get no improvements again
 will be “deprecated” in 2014
 will continue to be only option for non multi-tenant requirement
 confusion on SharePoint vs Yammer Newsfeed will continue into
2013/14
 confusion around Communities vs Groups will continue
Jeremy’s Yammer Newsfeeds Predictions
 start to speed up in 2014 with new features
 that the Windows 8/Phone apps will be improved to match others
 the A/B testing will be another reason people will be concerned
 the integration in “fall” release to SharePoint will not “tip”
everyone
 the Outlook integration will be the game changer
 slow to integrate with SharePoint On-Premises (no dates yet)
 stick to their guns on no install On-Premises
Jeremy’s General Social Predictions
be a demand for more Governance around social
 Provision approval
 Membership approval
 Auditing
 Archiving
 Compliance
 Mobility
be a demand around monitoring and reporting around social
 think Flipboard, Tweetdeck
 think ROI dashboards
Jeremy’s Guidance for “if you are on…”
 …Yammer and SharePoint Online
 …SharePoint Online no Newsfeeds
 …SharePoint On-Premises no Newsfeeds but hybrid ok
 …SharePoint On-Premises no Newsfeeds but no multi-tenant
Project Management
Think
strategically...
Mobile
Community champions
randy.williams@avepoint.com @tweetraw
jeremy.thake@avepoint.com @jthake
Thank you
THANK YOU!
Where can you find me?
 2pm – Back Bay D
 AvePoint Booth
 Roadtrip back to New Jersey tweets on @jthake
References
 Advancing the Social Enterprise roadmap (June 25)
http://blogs.office.com/b/sharepoint/archive/2013/06/24/advancing-the-
enterprise-social-roadmap-june-2013.aspx
 Yammer and SharePoint: Enterprise social roadmap update (Mar 19)
http://blogs.office.com/b/sharepoint/archive/2013/03/19/yammer-and-
sharepoint-enterprise-social-roadmap-update.aspx
 My blog posts
http://www.jeremythake.com/2013/03/enterprise-social-roadmap-for-microsoft-yammer-
and-sharepoint-2013/
http://www.jeremythake.com/2013/01/why-we-picked-sharepoint-2013-social-over-
yammer-social-for-right-now/
The current state of SharePoint 2013 social collabor on
http://www.jeremythake.com/2013/01/the-current-state-of-sharepoint-2013-social-
collaboration/

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The future of social collaboration - SPTechCon Goston (aug 2013)

Notas del editor

  1. Randy Williams, MVP and Enterprise Trainer and Evangelist will share his vision on social collaboration in the enterprise. Randy will introduce the concepts of social collaboration and the core benefit of this in the enterprise. He will also introduce the SharePoint 2013 social collaboration platform and demonstrate examples of it in use in the industry alongside Yammer.With Randy's experience with talking to Enterprise customers at AvePoint and through his MVP recognition, he will also share success stories on how to adopt social collaboration in the Enterprise. You'll leave with a fresh understanding of:An introduction to what social collaboration is and how it has evolvedThe benefits of encouraging and adopting social collaboration in the enterpriseApproaches to adopting social collaboration in the workplaceThe social collaboration capabilities of SharePoint 2013 and Yammer
  2. Randy Williams, MVP and Enterprise Trainer and Evangelist will share his vision on social collaboration in the enterprise. Randy will introduce the concepts of social collaboration and the core benefit of this in the enterprise. He will also introduce the SharePoint 2013 social collaboration platform and demonstrate examples of it in use in the industry alongside Yammer.With Randy's experience with talking to Enterprise customers at AvePoint and through his MVP recognition, he will also share success stories on how to adopt social collaboration in the Enterprise. You'll leave with a fresh understanding of:An introduction to what social collaboration is and how it has evolvedThe benefits of encouraging and adopting social collaboration in the enterpriseApproaches to adopting social collaboration in the workplaceThe social collaboration capabilities of SharePoint 2013 and Yammer
  3. “collaboaration’ is overused term“social” another buzzword for itThe glue that ties systems together like document management, blogging, wikis, discussion boards, micro blogging etc
  4. The Mindset List (http://www.beloit.edu/mindset/) - Ferris Bueller is old enough to be their father - They have never seen a blackboard - Labor disputes have always only been in sports
  5. They are multi-taskers. From the very beginning, Generation Z-ers have grown up in a world that is all about connecting through technology
  6. This generation is communicating in a "real" way with family members and friends across the country, or even around the world, without being in the same physical space. In fact, you could argue that the many ways that they are communicating -- with IM, constant updates, thousands of texts a month -- it all adds up to a continuous stream of real-time dialogue.
  7. They know where their friends are, what they are doing, what they know, and in some cases what they think. Imagine if this streamof real-time knowledge could be shared across our enterprise. Can this break down walls, both physical and virtual within siloed organizations.
  8. . In this new world, simplicity and transparency will reign.
  9. Concepts Smart clientClient Object ModelWeb ServicesjQueryHTML5
  10. Allocate resources to these solutions (it is an investment)Start small & be flexible – grow & adapt as needed
  11. Learn how tools work and what value can they bringFocus on the goals - there should be a well-defined purposeIdentify the right tools for the job, keeping other channels in mind
  12. How to address inappropriate contentHow to improve signal-to-noise ratioThe problem isn’t with SharePoint or social media in general. It’s often with people. What someone posts on SharePoint or Yammer is probably something they also share at the watercooler. The difference is that at the watercooler, it may not be reported.Improving signal to noise ratio – communities do help. Noisy people are often silenced by the laws of social—they will be blocked out. In this way, they are self-governing.