1. Non-Verbal Communication
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2. Non-Verbal Communication
Spoken Words 7 %
Tone of Voice 38 %
Body Language 55 %
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3. Body Language
The eight primary elements of body language are:
1. Face
2. Eyes
3. Posture
4. Gestures
5. Voice
6. Movement
7. Touch
8. Appearance
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4. Seven Universal Facial Expressions
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