Juha Lassila discusses challenges with using services across the Great Firewall of China and needing a cross-continent CRM. He tests Baihui CRM, hosted in China, and finds it works well with easy setup and fast speeds, even for users on both sides of the firewall. Chinese cloud services can be as good as those in other countries. Baihui CRM is recommended for SMBs needing a cross-border CRM, and China should be considered as a location for hosting services due to its large market and operating margins of companies like Tencent.