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ASMO Company Project
                        Starbucks Coffee

STARBUCKS               WOR1LE001B-4
                        1 December 2011




COFFEE         ™
   A presentation by…

   Julia Nykänen
   AnnikaNuutinen
   Paula Tuppurainen
   Leban Ibrahim
   Henna Hiltunen&
   Anna Winschel
I N T H I S P R E S E N T A T I O N. . .














BUSINESS DESCRIPTIO
         N
W HAT I S S T A R B U C K
                            Scoffee house chain
                  International
                                ?

                  Lead by Howard Schultz




Ethics are important – working closely with farmers



Goal – “to be one of the most inclusive
companies globally, working toward full equity, inclusion and
accessibility”
W HAT I S S T A R B U C K
           S?
☞          (CONT)


☞

☞

    ☞

    ☞

    ☞
STAR B U C K I NTE R NATI O NAL
               LY




  ☞ 17,009 stores in 55 countries
  ☞ Largest markets are Japan, UK and China
  ☞ The first Starbucks location outside North America opened
  in Tokyo, Japan, in 1996
  ☞ Starbucks entered the U.K. market in 1998
  ☞ The company plans to expand to 1,500 stores in China by
  2015.
  ☞ Closing 70% of its Australian stores.
METHODS

☞


☞

☞
O R GAN I ZATI O NAL STR U CTU
               RE
           Matrix structure
☞


☞


☞


☞

☞

☞

☞

☞
THREE–REGION STRUCTU
         RE

                         CEO
                     Howard Schultz



    America          China and Asia
                          Pacific                EMEA
 (USA, Canada,
Mexico and Latin   (Asia Pacific market   (U.K., Middle East,
   America)            and China)         Russia and Africa)
HISTORY
☞   


☞
            


☞




☞       
HISTORY(                         CONT)




Remarkable locations outside the U.S. . . .

First store outside the U.S.



                                                          San
 Tokyo,             U.K.                        Lima,   Salvador,
                                    Mexico
 Japan             market                       Peru        El
                                   City 2002
  1996              1998                        2003    Salvador
                                                          2010



CLOSURES:

☞ Israel, 2004
☞ Australia (61/84 stores), 2008
STAR B U C K S LO G
        O


Original brown logo
used 1971-87




                      Green logo
                      used 1987-2010,
                      still used as a secondary




                                                  Redesigned logo used
                                                  from 2011
PRODUCTS & SERVICE LI
            NES
DRINKS

☞
☞
☞
☞
☞
☞
☞
☞
☞
PRODUCTS & SERVICE LI
        NES
         (CONT)

FOOD
S T A R B U C K S® C H R I S T M A S B L E
                   ND
SUPPLY CHAIN




  Coffee               Roasting   Regional
             Storage
plantation              plants    distributor
INDUSTRY
AREAS






☞ Hot drinks, tea




☞Customerfoodservices
  (barscafés)
S I Z E OF I N D U S T R Y




☞

☞
MARKET SHARES

☞



☞


☞
MAIN TRENDS


☞

☞

☞
MAIN TRENDS(   CONT)




☞

☞

☞

☞

☞

☞
B U S I N E S S STRATE GY
VISION

☞




☞


☞
MISSION

☞




☞
VALUES
☞

☞



☞

☞
C O M PET IT I V E AD VAN TAG
               ES
☞


☞


☞
M A R K E T I N G M I X – 4 P’S
M A R K E T I N G M I X – 4 P’S


☞
☞




☞




☞




☞
COMPETITORS
                         Starbucks           Tim Horton's        Cariboucoffee
                        (3.10.2010)           (2.1.2011)          (2.1.2011)
Revenue               10,7 million USD       2,55million USD     0,28 million USD

Grossprofit            6,25 million USD      0,92 million USD    0,15 million USD

Operating income     1420 000 million USD   877 800million USD     10 100 USD

Net income              945 600 USD           627 900 USD           9400 USD

Total assets           6,39 million USD      2,50 million USD    0,10 million USD

Total equity            3670 000 USD          1450 000 USD         62 300 USD



Profitmarging                9%                   25 %                 3%

Pre tax ROE                 39 %                  59 %                16 %

Current ratio               1,55                  2,05                 2,00

Quick ratio                 1,16                  1,85                 1,09

Cash ratio                  81 %                  144 %               78 %

Inventory turnover         1,97 %                2,52 %              1,10 %
COMPETITORS VISUALIS
   Revenue
           ED
12000000

10000000      10707400

 8000000

 6000000

 4000000

 2000000                       2552705
                                               283997
          0
               Starbucks      Tim Horton's Caribou coffee
              (3.10.2010)      (2.1.2011)   (2.1.2011)


1600000
              1419400
1400000
1200000
                     945600
1000000                              877812
 800000
                                              627946
 600000
 400000
 200000
                                                            10107   9400
      0
                 Starbucks            Tim Horton's          Caribou coffee
                (3.10.2010)            (2.1.2011)            (2.1.2011)

                        Operating income       Net profit
MARKETING
CUSTOMERS
☞

☞

☞

☞

☞

☞

    ☞

    ☞
S E G M E NTATI O N


               Business


   Youth                       Ethics 
                              Environment
              Segmentations




      Urban           Location 
                        Time
BUSINESS
☞



☞




☞
ETHICS  ENVIRONME
             NT
☞
☞
☞


☞


☞
☞
☞


☞
☞
☞
LO CATI O N  TI M E
☞

☞

☞

☞
URBAN
☞


☞

☞


☞
    ☞
YOUTH
☞

☞

☞

☞

☞

☞
MAR K ETI N G C O M M U N I CATI O N
STRATE GY
☞

☞


☞

☞

☞

         
RESPONSIBILITY
☞

☞


☞

☞

☞
CHANNELS
☞


☞


☞




☞
INTERNET  MOBILE
☞
    
☞

☞           
        
☞
FINANCE
CONSOLIDATEDSTATEMENTS OF
                                        EARNINGS
                            (SHORTENED, 2010)
Company-operatedretail                                         8963,5

Licensing                                                      1340,9

Foodservice and other                                            403

Total specialty                                                1743,9

Total netrevenues                                             10707,4

Cost of salesincludingoccupancycosts                           4458,6

Store operating expenses                                       3551,4

                                        Advertisingexpenses     176,2

Depreciation and amortizationexpenses                           510,4

General and administrativeexpenses                              569,5

Restructuring charges                                             53

Total operating expenses                                       9436,1

Operating income                                               1419,4

Earningsbeforeincometaxes                                       1437

Income taxes                                                    488,7

Net earningsattributable to Starbucks                           945,6
C O N S O L I DAT E D BALAN C E S H E
                 E T S(2010)

Liabilities and equity
Currentliabilities                                Currentassets
Accountspayable                           282,6   Cash and cashequivalents                     1164
Accrued compensation and related costs     400    Short-terminvestments—available-for-
                                                  salesecurities                               236,5
Accruedoccupancycosts                     173,2
Accruedtaxes                              100,2   Short-terminvestments—tradingsecurities
                                                                                                49,2
Insurance reserves                        146,2   Accountsreceivablenet                        302,7
Otheraccruedliabilities                   262,8   Inventories                                  543,3
Deferredrevenue                           414,1
Total current liabilities                         Prepaid expenses and other current assets
                                         1779,1                                                156,5
Long-term debt                            549,4   Deferredincometaxesnet                       304,2
Other long-term liabilities               375,1   Total currentassets                         2756,4
Total liabilities                        2703,6   Long-terminvestments—available-for-
Shareholders’ equity                              salesecurities                               191,8
Common stock                                      Equity and cost investments                  341,5
                                            0,7
Additional paid-in capital                        Property plant and equipment net            2416,5
                                          106,2
Other additional paid-in-capital                  Other assets                                 346,5
                                           39,4
                                                  Other intangible assets                       70,8
Retained earnings                        3471,2
                                                  Goodwill                                     262,4
Accumulated other comprehensive income     57,2
                                                  TOTAL ASSETS                                6385,9
Total shareholders’ equity               3674,7
Noncontrolling interests                    7,6
Total equity                             3682,3
TOTAL LIABILITIES AND EQUITY             6385,9
S T A R B U C K S, 2010 A N D 2011
                             Revenue mix by
☞
                              product type
                                          Beverage
                           9%
☞                    11%
☞                                         Food
                       17%
                                 63%
                                          Whole
                                          bean and
                                          soluble

☞                           Revenue by area
☞
                           22%           United
                                         States
☞
                                         Other
                                 78%     countries
KEY FIGURES
Equityratio               57,7 %
Relativeindebtedness      25,2 %

Net profit marging         8,8 %

Quick ratio                  1,16
Current ratio                1,55

Quality of earnings      -11,89 %

Net ROA                   15,8 %
ROE                       30,9 %

Earning power of sales    9,16 %
Capital turnover rate        3,50
Inventory turnover       1,971 %
Total assetturnover          1,68

P/B 19.11.2011                8,5
P/E (NASDAQ
20.11.2011)                25,94
LAS T F I V E Y EAR S
                                                          2006    2007        2008           2009          2010

                                    Net revenues         7786,9 9411,5       10383 9774,6 10707,4

                                    Operating
                                    income                 894 1053,9        503,9             562 1419,4
                                    Net profit            564,3   672,6      315,5           390,8         945,6

                                    Profitmarging        7,2 %    7,1 %      3,0 %       4,0 %            8,8 %

                  Net revenues 2006-2010                                              Growth 2006-2010, %
              12000                                                 200 %

              10000                                                                                                153 %
                                                                    150 %
                                                                                                                    142 %
               8000
Million USD




                                                                    100 %
                                                                                                                            Net revenues
               6000
                                                                     50 %                           24 %                    Operating income
                                                                                      21 %
               4000                                                                                         12 %            Net profit
                                                                             18 %               10 %                 10 %
                                                                      0%              19 %                  -6 %
               2000                                                            2007          2008       2009     2010
                                                                     -50 %                      -52 %
                 0                                                                      -53 %
                      2006   2007   2008   2009   2010              -100 %
Sources
☞

☞



☞



☞   http://www.vendingmarketwatch.com/article/10317126/a-new-
    professionalism-defines-ocs
☞   http://blogs.indews.com/marketing/starbucks_competitors.php
☞   http://www.hoovers.com/free/co/burn.xhtml?ID=15745?cm_ven=P
    AIDcm_cat=YHScm_pla=CSPcm_ite=SBUX_competitors
☞   http://www.vendingmarketwatch.com/article/10317126/a-new-
    professionalism-defines-ocs
☞   http://www.quora.com/What-is-starbucks-market-share-globally-
    and-in-the-US
☞   http://www.espressocoffeeguide.com/2011/06/starbucks-coffee-
    2011-2012-starbuck-locations-expand-starbux-revolution-new-
    starbucks-logo/
☞   http://www.mhhe.com/business/management/thompson/11e/case/
    starbucks-2.htm
☞   http://www.voteforus.com/starbucksmarketingstrategy.html
☞   http://www.powerhomebiz.com/vol144/starbucks2.htm
☞   http://www.transfairusa.org/sites/default/files/Impact%20Report%2
    02010-11%20COFFEE-LowRes.pdf
Thank you for listening!

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ASMO Company Project / STARBUCKS

  • 1. ASMO Company Project Starbucks Coffee STARBUCKS WOR1LE001B-4 1 December 2011 COFFEE ™ A presentation by… Julia Nykänen AnnikaNuutinen Paula Tuppurainen Leban Ibrahim Henna Hiltunen& Anna Winschel
  • 2. I N T H I S P R E S E N T A T I O N. . .      
  • 4. W HAT I S S T A R B U C K Scoffee house chain International ? Lead by Howard Schultz Ethics are important – working closely with farmers Goal – “to be one of the most inclusive companies globally, working toward full equity, inclusion and accessibility”
  • 5. W HAT I S S T A R B U C K S? ☞ (CONT) ☞ ☞ ☞ ☞ ☞
  • 6. STAR B U C K I NTE R NATI O NAL LY ☞ 17,009 stores in 55 countries ☞ Largest markets are Japan, UK and China ☞ The first Starbucks location outside North America opened in Tokyo, Japan, in 1996 ☞ Starbucks entered the U.K. market in 1998 ☞ The company plans to expand to 1,500 stores in China by 2015. ☞ Closing 70% of its Australian stores.
  • 8. O R GAN I ZATI O NAL STR U CTU RE Matrix structure ☞ ☞ ☞ ☞ ☞ ☞ ☞ ☞
  • 9. THREE–REGION STRUCTU RE CEO Howard Schultz America China and Asia Pacific EMEA (USA, Canada, Mexico and Latin (Asia Pacific market (U.K., Middle East, America) and China) Russia and Africa)
  • 10. HISTORY ☞  ☞  ☞ ☞ 
  • 11. HISTORY( CONT) Remarkable locations outside the U.S. . . . First store outside the U.S. San Tokyo, U.K. Lima, Salvador, Mexico Japan market Peru El City 2002 1996 1998 2003 Salvador 2010 CLOSURES: ☞ Israel, 2004 ☞ Australia (61/84 stores), 2008
  • 12. STAR B U C K S LO G O Original brown logo used 1971-87 Green logo used 1987-2010, still used as a secondary Redesigned logo used from 2011
  • 13. PRODUCTS & SERVICE LI NES DRINKS ☞ ☞ ☞ ☞ ☞ ☞ ☞ ☞ ☞
  • 14. PRODUCTS & SERVICE LI NES (CONT) FOOD
  • 15. S T A R B U C K S® C H R I S T M A S B L E ND
  • 16. SUPPLY CHAIN Coffee Roasting Regional Storage plantation plants distributor
  • 18. AREAS ☞ Hot drinks, tea ☞Customerfoodservices (barscafés)
  • 19. S I Z E OF I N D U S T R Y ☞ ☞
  • 22.
  • 23. MAIN TRENDS( CONT) ☞ ☞ ☞ ☞ ☞ ☞
  • 24. B U S I N E S S STRATE GY
  • 28. C O M PET IT I V E AD VAN TAG ES ☞ ☞ ☞
  • 29. M A R K E T I N G M I X – 4 P’S
  • 30. M A R K E T I N G M I X – 4 P’S ☞ ☞ ☞ ☞ ☞
  • 31. COMPETITORS Starbucks Tim Horton's Cariboucoffee (3.10.2010) (2.1.2011) (2.1.2011) Revenue 10,7 million USD 2,55million USD 0,28 million USD Grossprofit 6,25 million USD 0,92 million USD 0,15 million USD Operating income 1420 000 million USD 877 800million USD 10 100 USD Net income 945 600 USD 627 900 USD 9400 USD Total assets 6,39 million USD 2,50 million USD 0,10 million USD Total equity 3670 000 USD 1450 000 USD 62 300 USD Profitmarging 9% 25 % 3% Pre tax ROE 39 % 59 % 16 % Current ratio 1,55 2,05 2,00 Quick ratio 1,16 1,85 1,09 Cash ratio 81 % 144 % 78 % Inventory turnover 1,97 % 2,52 % 1,10 %
  • 32. COMPETITORS VISUALIS Revenue ED 12000000 10000000 10707400 8000000 6000000 4000000 2000000 2552705 283997 0 Starbucks Tim Horton's Caribou coffee (3.10.2010) (2.1.2011) (2.1.2011) 1600000 1419400 1400000 1200000 945600 1000000 877812 800000 627946 600000 400000 200000 10107 9400 0 Starbucks Tim Horton's Caribou coffee (3.10.2010) (2.1.2011) (2.1.2011) Operating income Net profit
  • 35. S E G M E NTATI O N Business Youth Ethics Environment Segmentations Urban Location Time
  • 37. ETHICS ENVIRONME NT ☞ ☞ ☞ ☞ ☞ ☞ ☞ ☞ ☞ ☞
  • 38. LO CATI O N TI M E ☞ ☞ ☞ ☞
  • 41. MAR K ETI N G C O M M U N I CATI O N
  • 45. INTERNET MOBILE ☞  ☞ ☞   ☞
  • 47. CONSOLIDATEDSTATEMENTS OF EARNINGS (SHORTENED, 2010) Company-operatedretail 8963,5 Licensing 1340,9 Foodservice and other 403 Total specialty 1743,9 Total netrevenues 10707,4 Cost of salesincludingoccupancycosts 4458,6 Store operating expenses 3551,4 Advertisingexpenses 176,2 Depreciation and amortizationexpenses 510,4 General and administrativeexpenses 569,5 Restructuring charges 53 Total operating expenses 9436,1 Operating income 1419,4 Earningsbeforeincometaxes 1437 Income taxes 488,7 Net earningsattributable to Starbucks 945,6
  • 48. C O N S O L I DAT E D BALAN C E S H E E T S(2010) Liabilities and equity Currentliabilities Currentassets Accountspayable 282,6 Cash and cashequivalents 1164 Accrued compensation and related costs 400 Short-terminvestments—available-for- salesecurities 236,5 Accruedoccupancycosts 173,2 Accruedtaxes 100,2 Short-terminvestments—tradingsecurities 49,2 Insurance reserves 146,2 Accountsreceivablenet 302,7 Otheraccruedliabilities 262,8 Inventories 543,3 Deferredrevenue 414,1 Total current liabilities Prepaid expenses and other current assets 1779,1 156,5 Long-term debt 549,4 Deferredincometaxesnet 304,2 Other long-term liabilities 375,1 Total currentassets 2756,4 Total liabilities 2703,6 Long-terminvestments—available-for- Shareholders’ equity salesecurities 191,8 Common stock Equity and cost investments 341,5 0,7 Additional paid-in capital Property plant and equipment net 2416,5 106,2 Other additional paid-in-capital Other assets 346,5 39,4 Other intangible assets 70,8 Retained earnings 3471,2 Goodwill 262,4 Accumulated other comprehensive income 57,2 TOTAL ASSETS 6385,9 Total shareholders’ equity 3674,7 Noncontrolling interests 7,6 Total equity 3682,3 TOTAL LIABILITIES AND EQUITY 6385,9
  • 49. S T A R B U C K S, 2010 A N D 2011 Revenue mix by ☞ product type Beverage 9% ☞ 11% ☞ Food 17% 63% Whole bean and soluble ☞ Revenue by area ☞ 22% United States ☞ Other 78% countries
  • 50. KEY FIGURES Equityratio 57,7 % Relativeindebtedness 25,2 % Net profit marging 8,8 % Quick ratio 1,16 Current ratio 1,55 Quality of earnings -11,89 % Net ROA 15,8 % ROE 30,9 % Earning power of sales 9,16 % Capital turnover rate 3,50 Inventory turnover 1,971 % Total assetturnover 1,68 P/B 19.11.2011 8,5 P/E (NASDAQ 20.11.2011) 25,94
  • 51. LAS T F I V E Y EAR S 2006 2007 2008 2009 2010 Net revenues 7786,9 9411,5 10383 9774,6 10707,4 Operating income 894 1053,9 503,9 562 1419,4 Net profit 564,3 672,6 315,5 390,8 945,6 Profitmarging 7,2 % 7,1 % 3,0 % 4,0 % 8,8 % Net revenues 2006-2010 Growth 2006-2010, % 12000 200 % 10000 153 % 150 % 142 % 8000 Million USD 100 % Net revenues 6000 50 % 24 % Operating income 21 % 4000 12 % Net profit 18 % 10 % 10 % 0% 19 % -6 % 2000 2007 2008 2009 2010 -50 % -52 % 0 -53 % 2006 2007 2008 2009 2010 -100 %
  • 52. Sources ☞ ☞ ☞ ☞ http://www.vendingmarketwatch.com/article/10317126/a-new- professionalism-defines-ocs ☞ http://blogs.indews.com/marketing/starbucks_competitors.php ☞ http://www.hoovers.com/free/co/burn.xhtml?ID=15745?cm_ven=P AIDcm_cat=YHScm_pla=CSPcm_ite=SBUX_competitors ☞ http://www.vendingmarketwatch.com/article/10317126/a-new- professionalism-defines-ocs ☞ http://www.quora.com/What-is-starbucks-market-share-globally- and-in-the-US ☞ http://www.espressocoffeeguide.com/2011/06/starbucks-coffee- 2011-2012-starbuck-locations-expand-starbux-revolution-new- starbucks-logo/ ☞ http://www.mhhe.com/business/management/thompson/11e/case/ starbucks-2.htm ☞ http://www.voteforus.com/starbucksmarketingstrategy.html ☞ http://www.powerhomebiz.com/vol144/starbucks2.htm ☞ http://www.transfairusa.org/sites/default/files/Impact%20Report%2 02010-11%20COFFEE-LowRes.pdf
  • 53. Thank you for listening!