1. OB : Chapter 2.
FOUNDATION’s OF
INDIVIDUAL BEHAVIOUR.

2. THE 3 LEVELS OF OB PROCESS…
• INDIVIDUAL LEVEL
• GROUP LEVEL
• ORGANIZATIONAL LEVEL.
• CHAPTER 2,3,4,5 & 6 will deal with the
individual level of OB PROCESSES.

3. WHAT ARE THE FACTORS WHICH OB STUDIES
RELATED TO INDIVIDUAL’s IN AN ORGANIZATION:
Biographical Characteristics.
Employee Productivity.
Absenteeism.
Turnover.
Job Satisfaction.

4. Biographical Characteristics.
• Age.
• Gender.
• Marital Status.
• Tenure.

5. Major Determinants of Personality.
1. Heredity.
2. Environment.
3. Family & Social Factors.
A: Socialization process.
B: Identification process.

6. ABILTIES.
• There are 2 types of abilities which decide an
individual’s capacity to perform various tasks
in a job.
1. INTELLECTUAL ABILITIES.
2. PHYSICAL ABILITIES.

7. LEARNING.
LEARNING IS A CHANGE IN BEHAVIOUR AS A
RESULT OF EXPEREINCE.
THERE ARE MANY THEORIES ABOUT LEARNING.

8. COMPONENTS OF LEARNING.
• Learning involves change: may it be good or
bad.
• Change must be relatively permanent.
• Learning is change acquired through
experience.
• Form of experience is necessary.
• LEARNING IS A LIFE LONG PROCESS.

9. THEORIES OF LEARNING.
• CLASSICAL CONDITONING THEORY.
• OPERANT CONDITONING THEORY.
• COGNITIVE LEARNING THEORY.
• SOCIAL LEARNING THEORY.