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Hrm10e ch10
1.
Gary
tenth edition Dessler Chapter 10 Appendix Part 3 Training and Development Managing Careers © 2005 Prentice Hall Inc. PowerPoint Presentation by Charlie Cook All rights reserved. The University of West Alabama
2.
After studying this
chapter, you should be able to: 1. Compare employers’ traditional and career planning-oriented HR focuses 2. Explain the employee’s manager’s and employer’s career development roles 3. Describe the issues to consider when making promotion decisions 4. Describe the methods for enhancing diversity through career management 5. Answer the question: How can career development foster employee commitment? © 2005 Prentice Hall Inc. All rights reserved. 10–2 10–2
3.
The Basics of
Career Management Career – The occupational positions a person has had over many years. Career management – The process for enabling employees to better understand and develop their career skills and interests, and to use these skills and interests more effectively. Career development – The lifelong series of activities that contribute to a person’s career exploration, establishment, © 2005 Prenticeand fulfillment. success, Hall Inc. All rights reserved. 10–3
4.
The Basics of
Career Management Career planning – The deliberate process through which someone becomes aware of personal skills, interests, knowledge, motivations, and other characteristics; and establishes action plans to attain specific goals. Careers today – Careers are no simple progressions of employment in one or two firms with a single profession. – Employees now want to exchange performance for training, learning, and development that keep © 2005 Prentice Hall Inc. them marketable. All rights reserved. 10–4
5.
Traditional Versus Career
Development Focus © 2005 Prentice Hall Inc. Source: Adapted from Fred L. Otte and Peggy G. Hutcheson, Helping Table 10–1 All rights reserved. Employees Manage Careers (Upper Saddle River, NJ: Prentice Hall, 1992), p. 10. 10–5
6.
Employee Career
Development Plan © 2005 Prentice Hall Inc. Figure 10–1 All rights reserved. 10–6 Source: Reprinted with permission of the publisher, HRnext.com Copyright HRnext.com, 2003.
7.
The Individual
• Accept responsibility for your own career. • Assess your interests, skills, and values. • Seek out career information and resources. • Establish goals and career plans. • Utilize development opportunities. • Talk with your manager about your career. • Follow through on realistic career plans. Roles in Career The Manager Development • Provide timely performance feedback. • Provide developmental assignments and support. • Participate in career development discussions. • Support employee development plans. The Organization • Communicate mission, policies, and procedures. • Provide training and development opportunities. Source: Fred L. Otte and Peggy G. Hutcheson, • Provide career information and career programs. Helping Employees Manage Careers (Upper ©• 2005 variety of career options. Offer a Prentice Hall Inc. Saddle River, NJ: Prentice Hall, 1992), p. 56. Table 10–2 All rights reserved. 10–7
8.
Choosing a Mentor
Choose an appropriate potential mentor. Don’t be surprised if you’re turned down. Be sure that the mentor understands what you expect in terms of time and advice. Have an agenda. Respect the mentor’s time. © 2005 Prentice Hall Inc. All rights reserved. 10–8
9.
The Employer’s Role
in Career Development Realistic job previews Challenging first jobs Career-oriented appraisals Job rotation Mentoring Networking and interactions © 2005 Prentice Hall Inc. All rights reserved. 10–9
10.
Innovative Corporate Career Development
Initiatives Provide each employee with an individual budget. Offer on-site or online career centers. Encourage role reversal. Establish a “corporate campus.” Help organize “career success teams.” Provide career coaches. Provide career planning workshops Utilize computerized on- and offline career development programs Establish a dedicated facility for career development © 2005 Prentice Hall Inc. 10– All rights reserved. 10
11.
Sample Agenda—
Two-Day Career Planning Workshop Source: Fred L. Otte and Peggy Hutcheson, Helping Employees Manage Careers (Upper Saddle River, NJ: Prentice Hall, 1992), pp. 22–23. In addition to career development training and follow-up support, First USA Bank has also outfitted special career development facilities at its work sites that employees can use on company time. These contain materials such as career © 2005 Prentice Hall Inc. assessment and planning tools. 10– Figure 10–2 All rights reserved. 11
12.
Managing Promotions Making
promotion decisions – Decision 1: Is Seniority or Competence the Rule? – Decision 2: How Should We Measure Competence? – Decision 3: Is the Process Formal or Informal? – Decision 4: Vertical, Horizontal, or Other? © 2005 Prentice Hall Inc. 10– All rights reserved. 12
13.
Managing Transfers Employees’
reasons for desiring transfers – Personal enrichment and growth – More interesting jobs – Greater convenience (better hours, location) – Greater advancement possibilities Employers’ reasons for transferring employees – To vacate a position where an employee is no longer needed. – To fill a position where an employee is needed. – To find a better fit for an employee within the firm. – To boost productivity by consolidating positions. © 2005 Prentice Hall Inc. 10– All rights reserved. 13
14.
Enhancing Diversity through
Career Management Sources of bias and discrimination in promotion decisions – Having few people of color employed in the hiring department – The “old-boy network” of informal friendships – A lack of women mentors – A lack of high-visibility assignments and developmental experiences (glass ceiling) – A lack of company role models for members of the same racial or ethnic group © 2005 Prenticeorganizations and career tracks – Inflexible Hall Inc. 10– All rights reserved. 14
15.
Enhancing Women’s and
Minorities’ Prospects Eliminate institutional barriers Improve networking and mentoring Eliminate the glass ceiling Institute flexible schedules and career tracks © 2005 Prentice Hall Inc. 10– All rights reserved. 15
16.
Career Management and
Employee Commitment The “New Psychological Contract” – Old contract: “Do your best and be loyal to us, and we’ll take care of your career.” – New contract: “Do your best for us and be loyal to us for as long as you’re here, and we’ll provide you with the developmental opportunities you’ll need to move on and have a successful career.” © 2005 Prentice Hall Inc. 10– All rights reserved. 16
17.
Career Management and
Employee Commitment Commitment-oriented career development efforts – Career development programs • Career workshops that use vocational guidance tools (including a computerized skills assessment program and other career gap analysis tools) to help employees identify career-related skills and the development needs they possess. – Career-oriented appraisals • Provide the ideal occasion to link the employee’s performance, career interests, and developmental needs into a coherent career plan. © 2005 Prentice Hall Inc. 10– All rights reserved. 17
18.
Retirement Retirement
– The point at which one gives up one’s work, usually between the ages of 60 and 65. Preretirement practices – Explanation of Social Security benefits – Leisure time counseling – Financial and investment counseling – Health counseling – Psychological counseling – Counseling for second careers – Counseling for second careers inside the company © 2005 Prentice Hall Inc. 10– All rights reserved. 18
19.
Sample
Performance Review Development Plan © 2005 Prentice Hall Inc. 10– Figure 10–3 All rights reserved. Source: Business & Legal Reports, Inc. 19
20.
HR Scorecard
for Hotel Paris International Corporation* Note: *(An abbreviated example showing selected HR practices and outcomes aimed at implementing the competitive strategy, “To use superior guest services to differentiate the Hotel Paris properties and thus increase the length of stays and the return rate of guests and thus boost revenues and © 2005 Prentice Hall Inc. profitability”) 10– Figure 10–4 All rights reserved. 20
21.
Key Terms career
career cycle career management growth stage career development exploration stage career planning establishment stage career planning and trial substage development stabilization substage reality shock midcareer crisis substage job rotation maintenance stage mentoring decline stage promotions career anchors transfers retirement preretirement counseling © 2005 Prentice Hall Inc. 10– All rights reserved. 21
22.
Gary
tenth edition Dessler Chapter 10 Appendix Part 3 Training and Development Managing Your Career © 2005 Prentice Hall Inc. PowerPoint Presentation by Charlie Cook All rights reserved. The University of West Alabama
23.
Identify Your Career
Stage Growth stage Exploration stage Establishment stage – Trial substage – Stabilization substage – Midcareer crisis substage Maintenance Stage Decline Stage © 2005 Prentice Hall Inc. 10– All rights reserved. 23
24.
Identify Your Occupational
Orientation Realistic orientation Investigative orientation Social orientation Conventional orientation Enterprising orientation Artistic orientation © 2005 Prentice Hall Inc. 10– All rights reserved. 24
25.
Choosing an Occupational
Orientation © 2005 Prentice Hall Inc. 10– Figure 10–A1 All rights reserved. 25
26.
Example of Some
Occupations that May Typify Each Occupational Theme © 2005 Prentice Hall Inc. 10– Figure 10–A2 All rights reserved. 26
27.
Example of Some
Occupations that May Typify Each Occupational Theme © 2005 Prentice Hall Inc. 10– Figure 10–A3 All rights reserved. 27 Source: James Waldroop and Timothy Butler, " Finding the Job You Should Want,” Fortune, March 2, 1998, p. 211.
28.
Identify Your Career
Anchors Career anchor – A concern or value that a person you will not give up if a [career] choice has to be made. Typical career anchors – Technical/functional competence – Managerial competence – Creativity – Autonomy and independence – Security © 2005 Prentice Hall Inc. 10– All rights reserved. 28
29.
Finding the Right
Job Do Your Own Local Research Personal Contacts Answering Advertisements Employment Agencies Executive Recruiters Career Counselors Executive Marketing Consultants Employers’ Web Sites © 2005 Prentice Hall Inc. 10– All rights reserved. 29
30.
Writing Your Résumé
Introductory Information Job Objective Job Scope Your Accomplishments Length Personal Data Make Your Résumé Scannable © 2005 Prentice Hall Inc. 10– All rights reserved. 30
31.
Handling the Interview
Prepare, Prepare, Prepare Uncover the Interviewer’s Needs Relate Yourself to the Person’s Needs Think Before Answering Make a Good Appearance and Show Enthusiasm © 2005 Prentice Hall Inc. 10– All rights reserved. 31
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