Outcomes, Impact and Communications Outcomes and communicating impact are hot topics in philanthropy, but how does your organization incorporate outcome data along with communications into program and grants management? Are there systems in place to support each function and how do they work together? Learn how different foundations have incorporated outcomes tracking along with communications into day-to-day activities and the difference it has made. Hear about the systems they use and how they are designed to support program, grants management, and communications functions. Session panelist: Danette Peters, Mary Reynolds Babcock Foundation, Beth Kanter, author of “Measuring the Networked Nonprofit” and Roberto Cremonini, Cremonini Consulting. Participants will: ● Learn why data tracking is so important. ● Understand the integrated approach of using communications with outcomes data and program. ● Learn some techniques for facilitating staff meetings to identify and prioritize measurement indicators, data analysis, and sense-making steps.

1. Outcomes, Impact and Communications
Danette Peters, Mary Reynolds Babcock Foundation
Beth Kanter, Beth’s Blog
Roberto Cremonini, Giving Data
March 18, 2014

2. How Nonprofits Learn from Tracking Data
Beth Kanter, Speaker, Author, Trainer
http://www.dogshaming.com

4. • Take jot down
insights on sticky
notes
• Rose = your org is
doing and does well
• Thorn = challenge
to do it or do it well
• Opportunity =
something we want
to improve
Active Listening Challenge

5. Affinity Cluster
Concept Map of Themes

7. Influence
Reach
Engage
Inform
Action
Evangelize
What are the KPIs for Outcomes?

8. The Dashboard on the Wall

12. http://www.bethkanter.org/design-thinking/

13. What are some other
methods to reflect on our
data and improve?

14. After Action
Review
Methods for Organizational Learning

15. Document As You Go

16. Methods for Organizational Learning
Asking Powerful Questions

17. Sense-Making
DoSomething: Fail Fest Momsrising: Joyful Funeral
Global Giving: Biggest Looser

18. What resonated? What is one thing you can put into
practice?
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