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Close encounters of the
 digital kind: challenges
   and opportunities of
 UCA Research Online

 Staff Research Conference 4th May 2012
               Anne Spalding
Overview

• What is UCA Research Online?

• What it does

• Why it is important

• Challenges and opportunities
UCA Research Online (UCARO)

• Context and Open Access

  Kaptur
  eNova
Kultivate
   kultur
            2007   2008   2009   2010   2011   2012   2013
UCA Research Online (UCARO)

• What is it?
  – An online exhibition of
    your work



• What does it do?
  – Shows your research to the world
Why is UCARO important?

• It provides increased visibility for our research work

• It is a marketing tool to entice staff, students and
  funding

• It promotes public understanding of research
  activities
Storage Devices Timeline



Punch Card         Vinyl Record             Cassette                VHS         MP3 Players       Blueray            HVD
 Circa 1725          Circa 1886               Tapes            Circa 1973        Circa 1987       Circa 2006
                                                                                                                  Circa 2009
                                            Circa 1962




     Punch Tape          Hard Disc Drives            Floppy Discs           CD/DVDs           Flash Drive         Cloud
      Circa 1846            Circa 1956                 Circa 1971           Circa 1982         Circa 1998      Computing
                                                                                                                Circa 2007




For image credits see slide 12
Challenges

• Technical

• IPR – copyright

• Terminology
Opportunities

•   Linking internal and external
•   Library catalogue
•   Working with the Research Office
•   Working with the Digitisation Unit
•   Social media
•   Statistics evidence of viewing figures
Google Analytics Statistics
March 27 – April 26 2011 = 308 (20 countries)
March 27 – April 26 2012 = 1156 (59 countries)




                                      Netherlands
                                          19
           Canada                UK
             13                                     Germany
                                878                   17
                           France
              USA            11
               63          Portugal
                              8                                         Taiwan
                                                                           7




                                                                   Australia
                                                                      18

                                 South Africa
                                      8             Number of visits to UCARO per
                                                    country (top 10 countries) in 2012
Show your research to the world

• It is vitally important to researchers, institutions,
  funders and the wider community that we continue
  to develop and enhance engagement with
  repositories and to ensure that the University
  remains at the forefront of developments across the
  sector. However, to achieve this, we need your
  help!    Leigh Garrett, Director, VADS (2012)
Selected references/bibliography
Mossink, Wilma and Estelle, Lorraine (2010) Who owns the content
    in the digital environment? In: Digital Information order or
    anarchy p189 London: Facet Publishing

http://www.jisc.ac.uk/whatwedo/programmes/reppres/sue/kultur.aspx
(accessed 18.04.2012)

http://www.vads.ac.uk/kultur2group/projects/kultivate/ (accessed
      18.04.2012)

http://www.jisc.ac.uk/whatwedo/programmes/inf11/reptakeup/enova.asp
       (accessed 18.04.2012)

http://www.jisc.ac.uk/whatwedo/programmes/di_researchmanagement/m
       (accessed 18.04.2012)

http://www.research.ucreative.ac.uk/ (accessed 26.04.2012)

http://www.wikipedia.org/ (accessed 13.04.2010)

Hargreaves, Ian. (2011) Digital Opportunity: A Review of Intellectual
    Property and Growth.
    http://www.ipo.gov.uk/ipreview-finalreport.pdf (accessed
    26.04.2012)

Elmes, John (2012) The Scholarly Web. In: Times Higher Education,
    26 April p22

http://www.google.com/analytics/ (accessed 26.04.2012)

http://www.imdb.com/title/tt0075860/ (accessed 20.03.2012)
Image Credits slide 6
Punch Card – Gwern. (2009) This is the front of a blue IBM-style punch card At:
http://en.wikipedia.org/wiki/File:Blue-punch-card-front-horiz.png (Accessed 13.04.2012)
Punch Tape – Coles, Ted (2010) Five hole and eight hole perforated paper tape as used
in telegraph and computer applications At:
http://en.wikipedia.org/wiki/File:PaperTapes-5and8Hole.jpg (Accessed 13.04.2012)
Vinyl Record – Drumecho. (2006) Greensleeves VinylWar by Wailing Souls & Rankin
Trevor At: http://en.wikipedia.org/wiki/File:281136167_4bf33696b5_o.jpg (Accessed
13.04.2012)
Hard Disc Drives – Potts, Paul R. (2008) Six hard disk drives with cases opened
showing platters and heads; 8, 5-25, 3-5, 2-5, 1-8 and 1 inch disk diameters are
represented At: http://en.wikipedia.org/wiki/File:SixHardDriveFormFactors.jpg (Accessed
13.04.2012)
Cassette Tapes – Tyrrell, Malcolm (2009) A photograph showing three types of compact
audio cassette At: http://en.wikipedia.org/wiki/File:CassetteTypes1.jpg (Accessed
13.04.2012)
Floppy discs – Chernilevsky, George (2009) 8-inch, 5,25-inch, and 3,5-inch floppy disks
At: http://en.wikipedia.org/wiki/File:Floppy_disk_2009_G1.jpg (Accessed 13.04.2012)
VHS - Senor k. (2006) A blank Betamax casette next to a blank VHS cassette for size
comparison At: http://en.wikipedia.org/wiki/File:Betavhs2.jpg (Accessed 13.04.2012)
CD/DVDs - Tempest, Gemma (2005) DVD-R
MP3 Players – Harrison, Chris (2006) A stack of iPods At:
http://en.wikipedia.org/wiki/File:Various_iPods.jpg (Accessed 13.04.2012)
Flash Drive – Amos, Evan (2011) A Sandisk-brand USB thumb drive, SanDisk Cruzer
Micro, 4GBi At: http://en.wikipedia.org/wiki/File:SanDisk_Cruzer_Micro.png (Accessed
13.04.2012)
BluRay – Cdnomad. (2007) Back of a Blu-ray Disc At:
http://en.wikipedia.org/wiki/File:BluRayDiscBack.png (Accessed 13.04.2012)
HVD – Caspertheghost. (2011) Holographic Versatile Disc At:
http://en.wikipedia.org/wiki/File:HVD_Disk.jpg (Accessed 13.04.2012)

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20120504 uca staff_research_conference

  • 1. Close encounters of the digital kind: challenges and opportunities of UCA Research Online Staff Research Conference 4th May 2012 Anne Spalding
  • 2. Overview • What is UCA Research Online? • What it does • Why it is important • Challenges and opportunities
  • 3. UCA Research Online (UCARO) • Context and Open Access Kaptur eNova Kultivate kultur 2007 2008 2009 2010 2011 2012 2013
  • 4. UCA Research Online (UCARO) • What is it? – An online exhibition of your work • What does it do? – Shows your research to the world
  • 5. Why is UCARO important? • It provides increased visibility for our research work • It is a marketing tool to entice staff, students and funding • It promotes public understanding of research activities
  • 6. Storage Devices Timeline Punch Card Vinyl Record Cassette VHS MP3 Players Blueray HVD Circa 1725 Circa 1886 Tapes Circa 1973 Circa 1987 Circa 2006 Circa 2009 Circa 1962 Punch Tape Hard Disc Drives Floppy Discs CD/DVDs Flash Drive Cloud Circa 1846 Circa 1956 Circa 1971 Circa 1982 Circa 1998 Computing Circa 2007 For image credits see slide 12
  • 7. Challenges • Technical • IPR – copyright • Terminology
  • 8. Opportunities • Linking internal and external • Library catalogue • Working with the Research Office • Working with the Digitisation Unit • Social media • Statistics evidence of viewing figures
  • 9. Google Analytics Statistics March 27 – April 26 2011 = 308 (20 countries) March 27 – April 26 2012 = 1156 (59 countries) Netherlands 19 Canada UK 13 Germany 878 17 France USA 11 63 Portugal 8 Taiwan 7 Australia 18 South Africa 8 Number of visits to UCARO per country (top 10 countries) in 2012
  • 10. Show your research to the world • It is vitally important to researchers, institutions, funders and the wider community that we continue to develop and enhance engagement with repositories and to ensure that the University remains at the forefront of developments across the sector. However, to achieve this, we need your help! Leigh Garrett, Director, VADS (2012)
  • 11. Selected references/bibliography Mossink, Wilma and Estelle, Lorraine (2010) Who owns the content in the digital environment? In: Digital Information order or anarchy p189 London: Facet Publishing http://www.jisc.ac.uk/whatwedo/programmes/reppres/sue/kultur.aspx (accessed 18.04.2012) http://www.vads.ac.uk/kultur2group/projects/kultivate/ (accessed 18.04.2012) http://www.jisc.ac.uk/whatwedo/programmes/inf11/reptakeup/enova.asp (accessed 18.04.2012) http://www.jisc.ac.uk/whatwedo/programmes/di_researchmanagement/m (accessed 18.04.2012) http://www.research.ucreative.ac.uk/ (accessed 26.04.2012) http://www.wikipedia.org/ (accessed 13.04.2010) Hargreaves, Ian. (2011) Digital Opportunity: A Review of Intellectual Property and Growth. http://www.ipo.gov.uk/ipreview-finalreport.pdf (accessed 26.04.2012) Elmes, John (2012) The Scholarly Web. In: Times Higher Education, 26 April p22 http://www.google.com/analytics/ (accessed 26.04.2012) http://www.imdb.com/title/tt0075860/ (accessed 20.03.2012)
  • 12. Image Credits slide 6 Punch Card – Gwern. (2009) This is the front of a blue IBM-style punch card At: http://en.wikipedia.org/wiki/File:Blue-punch-card-front-horiz.png (Accessed 13.04.2012) Punch Tape – Coles, Ted (2010) Five hole and eight hole perforated paper tape as used in telegraph and computer applications At: http://en.wikipedia.org/wiki/File:PaperTapes-5and8Hole.jpg (Accessed 13.04.2012) Vinyl Record – Drumecho. (2006) Greensleeves VinylWar by Wailing Souls & Rankin Trevor At: http://en.wikipedia.org/wiki/File:281136167_4bf33696b5_o.jpg (Accessed 13.04.2012) Hard Disc Drives – Potts, Paul R. (2008) Six hard disk drives with cases opened showing platters and heads; 8, 5-25, 3-5, 2-5, 1-8 and 1 inch disk diameters are represented At: http://en.wikipedia.org/wiki/File:SixHardDriveFormFactors.jpg (Accessed 13.04.2012) Cassette Tapes – Tyrrell, Malcolm (2009) A photograph showing three types of compact audio cassette At: http://en.wikipedia.org/wiki/File:CassetteTypes1.jpg (Accessed 13.04.2012) Floppy discs – Chernilevsky, George (2009) 8-inch, 5,25-inch, and 3,5-inch floppy disks At: http://en.wikipedia.org/wiki/File:Floppy_disk_2009_G1.jpg (Accessed 13.04.2012) VHS - Senor k. (2006) A blank Betamax casette next to a blank VHS cassette for size comparison At: http://en.wikipedia.org/wiki/File:Betavhs2.jpg (Accessed 13.04.2012) CD/DVDs - Tempest, Gemma (2005) DVD-R MP3 Players – Harrison, Chris (2006) A stack of iPods At: http://en.wikipedia.org/wiki/File:Various_iPods.jpg (Accessed 13.04.2012) Flash Drive – Amos, Evan (2011) A Sandisk-brand USB thumb drive, SanDisk Cruzer Micro, 4GBi At: http://en.wikipedia.org/wiki/File:SanDisk_Cruzer_Micro.png (Accessed 13.04.2012) BluRay – Cdnomad. (2007) Back of a Blu-ray Disc At: http://en.wikipedia.org/wiki/File:BluRayDiscBack.png (Accessed 13.04.2012) HVD – Caspertheghost. (2011) Holographic Versatile Disc At: http://en.wikipedia.org/wiki/File:HVD_Disk.jpg (Accessed 13.04.2012)

Notas del editor

  1. Slide 1 - Close encounters of the digital kind: challenges and opportunities of UCA Research Online I would like to take this opportunity to thank all those researchers who have already engaged with UCA Research Online. As I go through the presentation you will see the impact of this engagement.
  2. Slide 2 - Overview I am responsible for the day-to-day management and development of the UCA Repository (UCA Research Online) in liaison with the University’s research community and other stakeholders. A word about terminology -UCA Research Online or UCARO are the same thing, the UCA institutional repository. Today I am going to tell the story of how our small repository of 50 items in 2009/10 has grown to 400 in the last 2/3 years; this has presented both challenges and opportunities as we move into the future.
  3. Slide 3 - UCA Research Online (UCARO) and Open Access About ten years ago there were very few institutional repositories for the arts. Our response in 2007 was to lead a JISC funded project to develop a model repository for the arts. This project was called Kultur and UCA Research Online was a direct outcome of this research. The Kultur II group also grew out of this project and it has met several times to discuss issues within arts repositories. UCA, through VADS the Visual Arts Data Service (based in Farnham) is continuing to lead in the area of sharing, preserving and managing digital assets. Further JISC funded projects such as Kultivate and eNova have explored the sharing of best practice in this field. Currently the Kaptur project is investigating the management of research data in the arts and the building of a repository to store this information. By research data I mean the information that is used and or created before the final output. Most of these projects involve external organizations with a collaborative approach to research. Open Access – in broad terms means free and instant access to scholarly research. Increasingly there are mandates from funders to make research more readily available. Publically funded research should be freely available. David Willets in The Guardian on Tuesday 1st May said that “we will make publicly funded research accessible free of charge to readers.” (Willetts, 2012)1 Overall availability of scholarly information will be of utmost importance in the future. The information should be available with a single mouse click, at any time and anywhere.” “ OA, Open Content and open data are becoming part of an overall framework within universities, and the information provided by those institutions is becoming a fundamental component of public research information”. (Mossink and Estelle, 2010:p189)2 Gold OA is when publisher makes the entire e-journal available on the internet and free of charge Green OA an article is published in a conventional way but the author subsequently makes it available online, vie either personal or institutional web pages or repository. Kultur Start date 1 May 2007 End date 31 March 2009 The Kultur Consortium aims to create a transferable and sustainable institutional repository model for research output in the creative and applied arts, a discipline area where repository development is so far underdeveloped. The project will investigate a policy and technical framework for creating a multimedia, multifunctional repository, applicable both to specialist institutions and departments across the sector, and by extension to potential cross-domain users, museums, galleries and performing arts with whom there are strong links within these disciplines http://www.jisc.ac.uk/whatwedo/programmes/reppres/sue/kultur.aspx (accessed 18.04.2012) 3 Kultivate Start date 1 November 2010 End date 29 July 2011 Building on the highly successful Kultur project , Kultivate will share and support the application of best practice in the development of institutional repositories that are appropriate to the specific needs and behaviours of creative and visual arts researchers. The project has arisen out of user-needs discussed at meetings of the Kultur II group which consists of representatives from a number of institutions and other organisations. This community will continue to be open to new members, and to share and embed expertise about arts research deposit across the arts, repositories, and JISC communities. http://www.vads.ac.uk/kultur2group/projects/kultivate/index.html (accessed 18.04.2012) 4 Enova Start date 1 March 2011 End date 23 December 2011 Multiple databases and systems often mean that users are faced with the need to duplicate data and repeat a number of similar tasks, this has not only a negative impact on productivity but can also adversely affect user motivation to engage. To avoid duplication and replication of effort, and to enable academic staff, researchers and practitioners to manage their workloads more efficiently it is vital to ensure that systems are integrated and share and reuse data whenever possible. This is particularly true in the visual and creative arts which deal with not only text but also highly complex multimedia resources. http://www.jisc.ac.uk/whatwedo/programmes/inf11/reptakeup/enova.aspx (accessed 18.04.2012) 5 Kaptur Start date 1 October 2011 End date 31 March 2013 KAPTUR will discover, create and pilot a sectoral model of best practice in the management of research data in the visual arts. The four institutional partners will support the creation of the model, then apply, test and pilot it within their respective institutions. The results will be fed back into the model, which will be revised and then published freely to the wider higher education community for use and reuse. http://www.jisc.ac.uk/whatwedo/programmes/di_researchmanagement/managingresearchdata/infrastructure/kaptur.aspx (accessed 18.04.2012) 6
  4. Slide 4 - UCA Research Online (UCARO) UCA Research online is an online exhibition of your research work, a place to store, share and preserve our creativity for the future. It can be seen as an archive, a showcase and a digital collection. What it does: shows your research to the world. UCARO has the ability to showcase both textual and non-textual material such as films, audio, and images. UCARO: Showing your research to the world The aim is to store, share and preserve the research material produced by the University's researchers and ensure that it reaches the widest possible audience, benefiting staff and students at UCA, and the public. http://www.research.ucreative.ac.uk/ (accessed 26.04.2012) 7
  5. Slide 5 - Why is UCARO important? I’d like to begin by citing three examples of how staff and students are engaging with this resource. The first is from Simon Olding who says “I greatly value the way UCA Research Online acts as a further means of disseminating my publications.” (Olding, 2011) 8 The second from a PhD student who requested access to two restricted items. I was able to clear the copyright and the student could then access the material and continue with their research. The third is from students and from their feedback they are interested to know what their tutors/lecturers are doing in terms of research. Your research work might be visible and accessible through other sources, your won websites, vimeo and you tube. There is no harm in having another resource to showcase your work it simply increases your profile. However your work does need to be uploaded to UCARO in order to be viewed. Why place your material in UCA Research Online? to reach a wider audience to increase the impact of your work to promote your work and that of other academics within the UCA Community to meet funder requirements be found easily via Google and other search engines to provide long term URLs for your works to link to your publications from your own web pages to use it as a secure store for your research outputs to contribute to national and global initiatives which will ensure an international audience for your latest research (other universities are developing their own archives which, together, will be searchable by global search tools) AND OF COURSE REF  
  6. Slide 6 – Storage Devices Timeline: introduction to challenges As one can see from this slide the technology for storing and transmitting data have changed dramatically and is continuing to change rapidly. Now of course a huge amount of information is simply moving through the ether, usually in a digital form. Ways of showing physical items online provides benefits, one does not need to travel miles to visit an exhibition or museum. There is also a disadvantage one is viewing 3D objects in a 2D space. There is nothing like going to see the ‘real thing’ or holding a book in your hands and turn the pages. Yet on the other hand new technology is creating access and visibility to items that would otherwise remain unseen.
  7. Slide 7 – Challenges Technical: The technical challenges are many and varied and one of the most frequent is the way material displays on PCs and Macs. There is the difficulty of moving large files, it is possible to upload material from memory sticks yet sometimes there is a problem with the capability of older computers. Other issues can include image resolution and scaling appropriately to look good on websites but at the same time be small enough to protect your research work. Preservation and migration of formats In order to prevent loss of information it needs to be preserved and migrated from one format to another. This is so that the data is still available and readable in years to come. Digitization can provide a solution as can be seen by large digitization projects of rare books, or very fragile material. Interoperability: UCARIS - UCA Research Information Systems is a major internal project to integrate the information required for the REF, so relevant data can be pulled from different systems within UCA. Increasingly consumers want seamlessness, “in which the content they seek is available and consumable over whatever platform and device they wish to use.” (BIS, 2009) 9 IPR – copyright: Copyright is just one part of intellectual property rights. These rights mainly exist to protect the creator’s rights. Increasingly in today’s world where photographs, films, images can be uploaded instantly and shared with everyone there is a need for a more flexible approach which can be done using CC licenses. The Hargreaves report noted: “ A digital copyright exchange will facilitate copyright licensing and realise the growth potential of creative industries... In copyright, the interests of the UK’s creative industries are of great national importance. Digital creative industries exports rank third, behind only advanced engineering and financial and professional services. In order to grow these creative businesses further globally, they need efficient, open and effective digital markets at home, where rights can be speedily licensed and effectively protected.” (Hargreaves, 2011) 10 Terminology: Within the community of repository managers in the arts this generates a great deal of debate. The terminology has an impact on both the deposit process as researchers upload their content and on users finding arts research online. http://www.vads.ac.uk/kultur2group/downloads/20110524_metadata_workbook.pdf (accessed 26.04.2012) 11 To give just a couple of examples when uploading in UCARO there is a field for keywords which means the same as tags, also for the description of an item this could equally be labelled abstract or context. David Baker, executive Director of The Consortia Advancing Standards in Research Administration Information (CASRAI) sums this up beautifully in the following way: The research community in every country captures largely the same types of data. But three obstacles divide us: meaning, structure and format. These include the classic ‘lift vs. elevator’ problem – same concept with different labels – and the persistent problems of clashing data elements and software systems that can’t speak to each other. A standard dictionary implemented in our systems and exchanges removes these obstacles while keeping freedom of choice in implementation. http://www.jisc.ac.uk/news/stories/2012/04/casrai.aspx (accessed 26.04.2012) 12
  8. Slide 8 – Opportunities However with the challenges there are opportunities all of which raise your profile. Linking internally: from UCARO links can be made to other UCA webpages, for example the UCA newspages and the research cluster pages. Linking externally: Records of your research outputs can be linked to your own external websites, to exhibition venues, to reviews of your exhibitions and so on . Library catalogue: Currently work is going on to pull data from UCARO so it can be searched from the library catalogue thus creating seamlessness and greater visibility both internally and externally. RO: Over the last two years there have been opportunities to work more closely with the RO; one example is that staff research profiles are visible in UCARO Digitisation Unit: In collaboration with the DU and researchers who have created artists’ books it is possible to digitise their books and upload these into UCARO. Social media: Also in development is the possibility of showcasing work from UCARO on the library facebook page, which is another way of showing engaging with students. Recently I read an article in the Times Higher Education Supplement where a reader in electronic communication conducted an experiment to look at how many downloads their work in the repository received before (one or two downloads) and after they blogged and tweeted about their work. The results were startling, “Upon blogging and tweeting, within 24 hours, there were on average, 70 downloads.” (Elmes, 2012)13 For those of you who use social media and have research outputs in UCARO this can help promote your work. And talking of statistics...
  9. Slide 9 – Google Analytics Statistics For UCARO the statistics are equally interesting. Month No. of visits No of unique New visitors Returning No. of countries April 2011 287 159 42.16 57.84 17 April 2012 1095 843 68.13 31.87 58
  10. Slide 10 – Show your research to the world So two things to take away: The first is UCARO shows your research to the world and Leigh’s quote sums up why this is important. The second is please upload your work, the repository is nothing without you and I am here to help. I would just like to end with a reflection on my personal experience of running a repository. This relates to the title of the presentation ‘Close encounters of the digital kind’, many of you will recognise this as a play upon the film title ‘Close Encounters of the Third Kind.’ Internet movie database describes this film in the following way: “ After an encounter with UFOs, a line worker feels undeniably drawn to an isolated area in the wilderness where something spectacular is about to happen”. Internet Movie Database http://www.imdb.com/title/tt0075860/ (accessed 13.04.2012) 14 This serves as a metaphor for what is happening with UCARO, ten years there was a wilderness in which there were few institutional repositories for the arts and now there are many. I hope you will feel drawn to upload your research material and make it visible to the world. Thank you for listening.
  11. Slide 11 – Shows selected references and bibliography this is a complete list of references and bibliography References 1. Willetts, D. (2012) Open, free access to academic research? This will be a seismic shift. In: The Guardian [online] http://www.guardian.co.uk/commentisfree/2012/may/01/open-free-access-academic-research (accessed 03.05.2012) 2. Mossink, Wilma and Estelle, Lorraine (2010) Who owns the content in the digital environment? In: Digital Information order or anarchy p189 London: Facet Publishing 3. http://www.jisc.ac.uk/whatwedo/programmes/reppres/sue/kultur.aspx (accessed 18.04.2012) 4. http://www.vads.ac.uk/kultur2group/projects/kultivate/index.html (accessed 18.04.2012) 5. http://www.jisc.ac.uk/whatwedo/programmes/inf11/reptakeup/enova.aspx (accessed 18.04.2012) 6. http://www.jisc.ac.uk/whatwedo/programmes/di_researchmanagement/managingresearchdata/infrastructure/kaptur.aspx (accessed 18.04.2012) 7. http:// www.research.ucreative.ac.uk / (accessed 26.04.2012) 8. Olding, Simon [email 2011] 9. BIS. (2009) Digital Britain (Report no. Cm7650) p133 London: Stationery Office 10. Hargreaves, Ian. (2011) Digital Opportunity: A Review of Intellectual Property and Growth. http://www.ipo.gov.uk/ipreview-finalreport.pdf (accessed 26.04.2012) 11. http://www.vads.ac.uk/kultur2group/downloads/20110524_metadata_workbook.pdf (accessed 26.04.2012) 12. http://www.jisc.ac.uk/news/stories/2012/04/casrai.aspx (accessed 26.04.2012) 13. Elmes, John (2012) The Scholarly Web. In: Times Higher Education , 26 April p22 14. http://www.imdb.com/title/tt0075860/ (accessed 20.03.2012) Bibliography Hughes, Lorna M. (ed.) (2012) Evaluating and measuring the value, use and impact of digital collections. London: Facet Publishing Puskas, Sabine Elisabeth (2011) The effects of open access mandates on institutional repositories in the UK and Germany http://hdl.handle.net/2134/9327 (accessed 26.04.2012) Siapera, Eugenia (2011) Understanding New Media. London: Sage Publishing http://creativecommons.org/licenses/ (accessed 26.04.2012) http://www.google.com/analytics/ (accessed 26.04.2012) http://www.wikipedia.org/ (accessed 13.04.2010)
  12. Slide 12 – image credits Are complete as seen on the slide.