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If you treat a Medicare Advantage enrolled beneficiary and you have questions about their
                          Medicare Advantage Plan, you may wish to contact that plan. A plan directory and MA
                          claims processing contact directory are available at
                          http://www.cms.hhs.gov/MCRAdvPartDEnrolData/ on the CMS website. CMS updates
                          this site on a monthly basis.


MLN Matters Number: SE0715                                                          Related Change Request (CR) #: N/A

Related CR Release Date: N/A                                                        Effective Date: N/A

Related CR Transmittal #: N/A                                                       Implementation Date: N/A


Proper Use of Modifier “-59”

Provider Types Affected

                                            Physicians and providers submitting claims to Medicare carriers, or Medicare
                                            Administrative Contractors (MACs) for services provided to Medicare beneficiaries.

Provider Action Needed

                                            This special edition article is being provided by the Centers for Medicare &
                                            Medicaid Services (CMS) to clarify the proper use of modifier “-59”. The article
                                            only clarifies existing policy.

Background

                                            Under certain circumstances, a physician may need to indicate that a procedure or
                                            service was distinct or independent from other services, and modifier “-59” may be
                                            appropriate depending on the circumstances. Modifier “-59” is used to identify
                                            procedures/services that are not normally reported together, and this include the
                                            following procedures/services that are not ordinarily encountered or performed on
                                            the same day by the same physician:
                                                   A different
                                                          Session or patient encounter,
                                                          Procedure or surgery,
                                                          Site or organ system, or

Disclaimer
This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to statutes, regulations, or other
policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either the written law or regulations. We encourage readers to
review the specific statutes, regulations and other interpretive materials for a full and accurate statement of their contents.

                                                                                                                                                                          Page 1 of 6
MLN Matters Number: SE0715                                                                        Related Change Request Number: N/A


                                            A separate
                                                  Incision/excision,
                                                  Lesion, or
                                                  Injury (or area of injury in extensive injuries)

                                     When another already established modifier is appropriate, it should be used rather
                                     than modifier “-59”. Modifier “-59” is an important National Correct Coding
                                     Initiative (NCCI) associated modifier that is often used incorrectly, and it should
                                     only be used if no more descriptive modifier is available or when its use best
                                     explains the circumstances.
                                     For the NCCI, the primary purpose of modifier “-59” is to indicate that two or
                                     more procedures are performed at different anatomic sites or during
                                     different patient encounters. It should only be used if no other modifier
                                     more appropriately describes the relationships of the two or more procedure
                                     codes.
                                     NCCI edits define when two procedure Healthcare Common Procedure Coding
                                     System (HCPCS)/Current Procedural Terminology (CPT) codes may not be
                                     reported together except under special circumstances.
                                     If an edit allows use of NCCI-associated modifiers, the two procedure codes may
                                     be reported together if
                                     the two procedures are performed at:
                                            Different anatomic sites, or
                                            Different patient encounters.
                                     Medicare carrier and MAC Part B claim processing systems utilize NCCI-
                                     associated modifiers to allow payment of both codes of an edit.
                                     Modifier “-59” and other NCCI-associated modifiers should NOT be used to
                                     bypass an NCCI edit unless the proper criteria for use of the modifier is met.
                                     Documentation in the medical record must satisfy the criteria required by any
                                     NCCI-associated modifier used.
                                     One of the misuses of modifier “-59” is related to the portion of the definition
                                     of modifier “-59” allowing its use to describe “different procedure or
                                     surgery.” The code descriptors of the two codes of a code pair edit usually
                                     represent different procedures or surgeries. The related NCCI edit indicates that
                                     the two procedures/surgeries cannot be reported together if performed at the
                                     same anatomic site and same patient encounter. The provider cannot use
                                     modifier “-59” for such an edit based on the two codes being different
                                     procedures/surgeries. However, if the two procedures/surgeries are

Disclaimer
This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to
statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either
the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement
of their contents.

                                                                                                                                                  Page 2 of 6
MLN Matters Number: SE0715                                                                        Related Change Request Number: N/A


                                     performed at separate anatomic sites or at separate patient encounters on
                                     the same date of service, modifier “-59” may be appended to indicate that they
                                     are different procedures/surgeries on that date of service.
                                     Use of modifier “-59” to indicate different procedures/surgeries does not require a
                                     different diagnosis for each HCPCS/CPT coded procedure/surgery. Additionally,
                                     different diagnoses are not adequate criteria for use of modifier “-59”. The
                                     HCPCS/CPT codes remain bundled unless the procedures/surgeries are
                                     performed at different anatomic sites or separate patient encounters.
                                     From an NCCI perspective, the definition of different anatomic sites includes
                                     different organs or different lesions in the same organ. However, it does not
                                     include treatment of contiguous structures of the same organ. For example,
                                     treatment of the nail, nail bed, and adjacent soft tissue constitutes a single
                                     anatomic site. Treatment of posterior segment structures in the eye constitute a
                                     single anatomic site.

EXAMPLES OF MODIFIER “-59” USAGE

                                     Following are some examples developed to help guide physicians and providers
                                     on the proper use of Modifier “-59”:
                                     Example 1: Column 1 Code/Column 2 Code 11055/11720
                                            CPT Code 11055 - Paring or cutting of benign hyperkeratotic lesion (eg, corn
                                            or callus); single lesion
                                            CPT Code 11720 – Debridement of nail(s) by any method(s); one to five
                                     Policy: Mutually exclusive procedures
                                     Modifier “-59” is:
                                            Only appropriate if procedures are performed for lesions anatomically
                                            separate from one another or if procedures are performed at separate patient
                                            encounters.
                                            Don’t report CPT codes 11055-11057 for removal of hyperkeratotic skin
                                            adjacent to nails needing debridement.

                                     Example 2: Column 1 Code/Column 2 Code 11719/11720
                                            CPT Code 11719 – Trimming of nondystrophic nails, any number
                                            CPT Code 11720 – Debridement of nail(s) by any method(s); one to five
                                     Policy: Mutually exclusive procedures



Disclaimer
This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to
statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either
the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement
of their contents.

                                                                                                                                                  Page 3 of 6
MLN Matters Number: SE0715                                                                        Related Change Request Number: N/A


                                     Modifier “-59” is only appropriate if the trimming and the debridement of the
                                     nails are performed on different nails or if the two procedures are performed at
                                     separate patient encounters

                                     Example 3: Column 1 Code/Column 2 Code 17000/11100
                                            CPT Code 17000 – Destruction (eg, laser surgery, electrosurgery,
                                            cryosurgery, chemosurgery, surgical curettement), premalignant lesions (eg,
                                            actinic keratoses); first lesion
                                            CPT Code 11100 – Biopsy of skin, subcutaneous tissue and/or mucous
                                            membrane (including simple closure), unless otherwise listed; single lesion
                                     Policy: HCPCS/CPT coding manual instruction/guideline
                                     Modifier “-59” is only appropriate if procedures are performed on separate
                                     lesions or at separate patient encounters.

                                     Example 4: Column 1 Code/Column 2 Code 38221/38220
                                            CPT code 38221 - Bone marrow; biopsy, needle or trocar
                                            CPT code 38220 - Bone marrow; aspiration only
                                     Policy: Standards of medical/surgical practice
                                     Use of “-59” modifier should be uncommon but appropriate for these
                                     circumstances:
                                                  Different sites - contralateral iliac crests; iliac crest and sternum;
                                                  Different incisions - same iliac crest; or
                                                  Different encounters.

                                     Example 5: Column 1 Code/Column 2 Code 45385/45380
                                            CPT Code 45385 - Colonoscopy, flexible, proximal to splenic flexure; with
                                            removal of tumor(s), polyp(s), or other lesion(s) by snare technique
                                            CPT Code 45380 - Colonoscopy, flexible, proximal to splenic flexure; with
                                            biopsy, single or multiple
                                     Policy: More extensive procedure
                                     Modifier “-59” is only appropriate if the two procedures are performed on
                                     separate lesions or at separate patient encounters.

                                     Example 6: Column 1 Code/Column 2 Code 47370/76942

Disclaimer
This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to
statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either
the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement
of their contents.

                                                                                                                                                  Page 4 of 6
MLN Matters Number: SE0715                                                                        Related Change Request Number: N/A


                                            CPT Code 47370 – Laparoscopy, surgical, ablation of one or more liver
                                            tumor(s); radiofrequency
                                            CPT Code 76942 – Ultrasonic guidance for needle placement (eg, biopsy,
                                            aspiration, injection, localization device), imaging supervision and
                                            interpretation
                                     Policy: HCPCS/CPT coding manual instruction/guideline
                                     Modifier “-59” is only appropriate if the ultrasonic guidance service 76942 is
                                     performed for a procedure done unrelated to the surgical laparoscopic ablation
                                     procedure.

                                     Example 7: Column 1 Code/Column 2 Code 93015/93040
                                            CPT Code 93015 – Cardiovascular stress test using maximal or submaximal
                                            treadmill or bicycle exercise, continuous electrocardiographic monitoring,
                                            and/or pharmacological stress; with physician supervision, with interpretation
                                            and report
                                            CPT Code 93040 – Rhythm ECG, one to three leads; with interpretation and
                                            report
                                     Policy: More extensive procedure
                                     Modifier “-59” is only appropriate if the rhythm ECG service 93040 is performed
                                     unrelated to the cardiovascular stress test procedure at a different patient
                                     encounter.

                                     Example 8: Column 1 Code/Column 2 Code 93529/76000
                                            CPT Code 93529 – Combined right heart catheterization and left heart
                                            catheterization through existing septal opening (with or without retrograde left
                                            heart catheterization)
                                            CPT Code 76000 – Fluoroscopy (separate procedure), up to 1 hour physician
                                            time, other than 71023 or 71034 (eg, cardiac fluoroscopy)
                                     Policy: Standards of medical/surgical practice
                                     Modifier “-59” is only appropriate if the fluoroscopy service 76000 is performed
                                     for a procedure done unrelated to the cardiac catheterization procedure.

                                     Example 9: Column 1 Code/Column 2 Code 95903/95900
                                            CPT Code 95903 – Nerve conduction, amplitude and latency/velocity study,
                                            each nerve; motor, with F-wave study


Disclaimer
This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to
statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either
the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement
of their contents.

                                                                                                                                                  Page 5 of 6
MLN Matters Number: SE0715                                                                        Related Change Request Number: N/A


                                            CPT Code 95900 - Nerve conduction, amplitude and latency/velocity study,
                                            each nerve; motor, without F-wave study
                                     Policy: More extensive procedure
                                     Modifier “-59” is only appropriate if the two procedures are actually performed
                                     on different nerves or in separate patient encounters.



                                     Example 10: Column 1 Code/Column 2 Code 97140/97530
                                            CPT Code 97140 – Manual therapy techniques (eg, mobilization/manipulation,
                                            manual lymphatic drainage, manual traction), one or more regions, each 15
                                            minutes
                                            CPT Code 97530 – Therapeutic activities, direct (one-on-one) patient contact
                                            by the provider (use of dynamic activities to improve functional performance),
                                            each 15 minutes
                                     Policy: Mutually exclusive procedures
                                     Modifier “-59” is only appropriate if the two procedures are performed in
                                     distinctly different 15 minute intervals. The two codes cannot be reported
                                     together if performed during the same 15 minute time interval.

                                     Example 11: Column 1 Code/Column 2 Code 98942/97112
                                            CPT Code 98942 – Chiropractic manipulative treatment (CMT); spinal, five
                                            regions
                                            CPT Code 97112 – Therapeutic procedure, one or more areas, each 15
                                            minutes; neuromuscular reeducation of movement, balance, coordination,
                                            kinesthetic sense, posture, and/or proprioception for sitting and/or standing
                                            activities
                                     Policy: Standards of medical/surgical practice
                                     Modifier “-59” is only appropriate if the physical therapy service 97112 is
                                     performed in a different region than the CMT and the provider is eligible to report
                                     physical therapy codes under the Medicare program.

Additional Information

                                     If you have any questions, please contact your Medicare carrier or MAC at their
                                     toll-free number, which may be found on the CMS website at
                                     http://www.cms.hhs.gov/MLNProducts/downloads/CallCenterTollNumDirectory.zip.


Disclaimer
This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to
statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either
the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement
of their contents.

                                                                                                                                                  Page 6 of 6

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Proper Use Of Modifier 59

  • 1. If you treat a Medicare Advantage enrolled beneficiary and you have questions about their Medicare Advantage Plan, you may wish to contact that plan. A plan directory and MA claims processing contact directory are available at http://www.cms.hhs.gov/MCRAdvPartDEnrolData/ on the CMS website. CMS updates this site on a monthly basis. MLN Matters Number: SE0715 Related Change Request (CR) #: N/A Related CR Release Date: N/A Effective Date: N/A Related CR Transmittal #: N/A Implementation Date: N/A Proper Use of Modifier “-59” Provider Types Affected Physicians and providers submitting claims to Medicare carriers, or Medicare Administrative Contractors (MACs) for services provided to Medicare beneficiaries. Provider Action Needed This special edition article is being provided by the Centers for Medicare & Medicaid Services (CMS) to clarify the proper use of modifier “-59”. The article only clarifies existing policy. Background Under certain circumstances, a physician may need to indicate that a procedure or service was distinct or independent from other services, and modifier “-59” may be appropriate depending on the circumstances. Modifier “-59” is used to identify procedures/services that are not normally reported together, and this include the following procedures/services that are not ordinarily encountered or performed on the same day by the same physician: A different Session or patient encounter, Procedure or surgery, Site or organ system, or Disclaimer This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement of their contents. Page 1 of 6
  • 2. MLN Matters Number: SE0715 Related Change Request Number: N/A A separate Incision/excision, Lesion, or Injury (or area of injury in extensive injuries) When another already established modifier is appropriate, it should be used rather than modifier “-59”. Modifier “-59” is an important National Correct Coding Initiative (NCCI) associated modifier that is often used incorrectly, and it should only be used if no more descriptive modifier is available or when its use best explains the circumstances. For the NCCI, the primary purpose of modifier “-59” is to indicate that two or more procedures are performed at different anatomic sites or during different patient encounters. It should only be used if no other modifier more appropriately describes the relationships of the two or more procedure codes. NCCI edits define when two procedure Healthcare Common Procedure Coding System (HCPCS)/Current Procedural Terminology (CPT) codes may not be reported together except under special circumstances. If an edit allows use of NCCI-associated modifiers, the two procedure codes may be reported together if the two procedures are performed at: Different anatomic sites, or Different patient encounters. Medicare carrier and MAC Part B claim processing systems utilize NCCI- associated modifiers to allow payment of both codes of an edit. Modifier “-59” and other NCCI-associated modifiers should NOT be used to bypass an NCCI edit unless the proper criteria for use of the modifier is met. Documentation in the medical record must satisfy the criteria required by any NCCI-associated modifier used. One of the misuses of modifier “-59” is related to the portion of the definition of modifier “-59” allowing its use to describe “different procedure or surgery.” The code descriptors of the two codes of a code pair edit usually represent different procedures or surgeries. The related NCCI edit indicates that the two procedures/surgeries cannot be reported together if performed at the same anatomic site and same patient encounter. The provider cannot use modifier “-59” for such an edit based on the two codes being different procedures/surgeries. However, if the two procedures/surgeries are Disclaimer This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement of their contents. Page 2 of 6
  • 3. MLN Matters Number: SE0715 Related Change Request Number: N/A performed at separate anatomic sites or at separate patient encounters on the same date of service, modifier “-59” may be appended to indicate that they are different procedures/surgeries on that date of service. Use of modifier “-59” to indicate different procedures/surgeries does not require a different diagnosis for each HCPCS/CPT coded procedure/surgery. Additionally, different diagnoses are not adequate criteria for use of modifier “-59”. The HCPCS/CPT codes remain bundled unless the procedures/surgeries are performed at different anatomic sites or separate patient encounters. From an NCCI perspective, the definition of different anatomic sites includes different organs or different lesions in the same organ. However, it does not include treatment of contiguous structures of the same organ. For example, treatment of the nail, nail bed, and adjacent soft tissue constitutes a single anatomic site. Treatment of posterior segment structures in the eye constitute a single anatomic site. EXAMPLES OF MODIFIER “-59” USAGE Following are some examples developed to help guide physicians and providers on the proper use of Modifier “-59”: Example 1: Column 1 Code/Column 2 Code 11055/11720 CPT Code 11055 - Paring or cutting of benign hyperkeratotic lesion (eg, corn or callus); single lesion CPT Code 11720 – Debridement of nail(s) by any method(s); one to five Policy: Mutually exclusive procedures Modifier “-59” is: Only appropriate if procedures are performed for lesions anatomically separate from one another or if procedures are performed at separate patient encounters. Don’t report CPT codes 11055-11057 for removal of hyperkeratotic skin adjacent to nails needing debridement. Example 2: Column 1 Code/Column 2 Code 11719/11720 CPT Code 11719 – Trimming of nondystrophic nails, any number CPT Code 11720 – Debridement of nail(s) by any method(s); one to five Policy: Mutually exclusive procedures Disclaimer This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement of their contents. Page 3 of 6
  • 4. MLN Matters Number: SE0715 Related Change Request Number: N/A Modifier “-59” is only appropriate if the trimming and the debridement of the nails are performed on different nails or if the two procedures are performed at separate patient encounters Example 3: Column 1 Code/Column 2 Code 17000/11100 CPT Code 17000 – Destruction (eg, laser surgery, electrosurgery, cryosurgery, chemosurgery, surgical curettement), premalignant lesions (eg, actinic keratoses); first lesion CPT Code 11100 – Biopsy of skin, subcutaneous tissue and/or mucous membrane (including simple closure), unless otherwise listed; single lesion Policy: HCPCS/CPT coding manual instruction/guideline Modifier “-59” is only appropriate if procedures are performed on separate lesions or at separate patient encounters. Example 4: Column 1 Code/Column 2 Code 38221/38220 CPT code 38221 - Bone marrow; biopsy, needle or trocar CPT code 38220 - Bone marrow; aspiration only Policy: Standards of medical/surgical practice Use of “-59” modifier should be uncommon but appropriate for these circumstances: Different sites - contralateral iliac crests; iliac crest and sternum; Different incisions - same iliac crest; or Different encounters. Example 5: Column 1 Code/Column 2 Code 45385/45380 CPT Code 45385 - Colonoscopy, flexible, proximal to splenic flexure; with removal of tumor(s), polyp(s), or other lesion(s) by snare technique CPT Code 45380 - Colonoscopy, flexible, proximal to splenic flexure; with biopsy, single or multiple Policy: More extensive procedure Modifier “-59” is only appropriate if the two procedures are performed on separate lesions or at separate patient encounters. Example 6: Column 1 Code/Column 2 Code 47370/76942 Disclaimer This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement of their contents. Page 4 of 6
  • 5. MLN Matters Number: SE0715 Related Change Request Number: N/A CPT Code 47370 – Laparoscopy, surgical, ablation of one or more liver tumor(s); radiofrequency CPT Code 76942 – Ultrasonic guidance for needle placement (eg, biopsy, aspiration, injection, localization device), imaging supervision and interpretation Policy: HCPCS/CPT coding manual instruction/guideline Modifier “-59” is only appropriate if the ultrasonic guidance service 76942 is performed for a procedure done unrelated to the surgical laparoscopic ablation procedure. Example 7: Column 1 Code/Column 2 Code 93015/93040 CPT Code 93015 – Cardiovascular stress test using maximal or submaximal treadmill or bicycle exercise, continuous electrocardiographic monitoring, and/or pharmacological stress; with physician supervision, with interpretation and report CPT Code 93040 – Rhythm ECG, one to three leads; with interpretation and report Policy: More extensive procedure Modifier “-59” is only appropriate if the rhythm ECG service 93040 is performed unrelated to the cardiovascular stress test procedure at a different patient encounter. Example 8: Column 1 Code/Column 2 Code 93529/76000 CPT Code 93529 – Combined right heart catheterization and left heart catheterization through existing septal opening (with or without retrograde left heart catheterization) CPT Code 76000 – Fluoroscopy (separate procedure), up to 1 hour physician time, other than 71023 or 71034 (eg, cardiac fluoroscopy) Policy: Standards of medical/surgical practice Modifier “-59” is only appropriate if the fluoroscopy service 76000 is performed for a procedure done unrelated to the cardiac catheterization procedure. Example 9: Column 1 Code/Column 2 Code 95903/95900 CPT Code 95903 – Nerve conduction, amplitude and latency/velocity study, each nerve; motor, with F-wave study Disclaimer This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement of their contents. Page 5 of 6
  • 6. MLN Matters Number: SE0715 Related Change Request Number: N/A CPT Code 95900 - Nerve conduction, amplitude and latency/velocity study, each nerve; motor, without F-wave study Policy: More extensive procedure Modifier “-59” is only appropriate if the two procedures are actually performed on different nerves or in separate patient encounters. Example 10: Column 1 Code/Column 2 Code 97140/97530 CPT Code 97140 – Manual therapy techniques (eg, mobilization/manipulation, manual lymphatic drainage, manual traction), one or more regions, each 15 minutes CPT Code 97530 – Therapeutic activities, direct (one-on-one) patient contact by the provider (use of dynamic activities to improve functional performance), each 15 minutes Policy: Mutually exclusive procedures Modifier “-59” is only appropriate if the two procedures are performed in distinctly different 15 minute intervals. The two codes cannot be reported together if performed during the same 15 minute time interval. Example 11: Column 1 Code/Column 2 Code 98942/97112 CPT Code 98942 – Chiropractic manipulative treatment (CMT); spinal, five regions CPT Code 97112 – Therapeutic procedure, one or more areas, each 15 minutes; neuromuscular reeducation of movement, balance, coordination, kinesthetic sense, posture, and/or proprioception for sitting and/or standing activities Policy: Standards of medical/surgical practice Modifier “-59” is only appropriate if the physical therapy service 97112 is performed in a different region than the CMT and the provider is eligible to report physical therapy codes under the Medicare program. Additional Information If you have any questions, please contact your Medicare carrier or MAC at their toll-free number, which may be found on the CMS website at http://www.cms.hhs.gov/MLNProducts/downloads/CallCenterTollNumDirectory.zip. Disclaimer This article was prepared as a service to the public and is not intended to grant rights or impose obligations. This article may contain references or links to statutes, regulations, or other policy materials. The information provided is only intended to be a general summary. It is not intended to take the place of either the written law or regulations. We encourage readers to review the specific statutes, regulations and other interpretive materials for a full and accurate statement of their contents. Page 6 of 6