The document provides an overview of information architecture (IA) and user experience design (UXD), outlining their related but distinct roles and processes. IA involves defining information structures and how users find information, while UXD focuses on defining system behaviors and how users take actions. The value of IA/UXD lies in laying necessary groundwork, ensuring a unified vision and focus on key priorities that saves both time and money. The IA/UXD process involves discovery, strategy, design, development and launch phases with collaboration across roles. IA deliverables include documents, surveys, flowcharts, sitemaps and wireframes.