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Engineer Whispering
                            Kate Matsudaira || Decide.com || @katemats




Monday, October 29, 12                                                   1
Success


Monday, October 29, 12             2
Technology & business




Monday, October 29, 12                           3
Technology & business
                                        marketing
                                                                  sales

                         design

                                               success
                                                                          product


                            biz dev
                                                    engineering
Monday, October 29, 12                                                              3
work as one team
                           Image: http://funnypicturesfreehd.blogspot.com/2012/03/funny-teamwork-pictures.html

Monday, October 29, 12                                                                                           4
Us vs. Them



Monday, October 29, 12                 5
conversations with
                             engineers


Monday, October 29, 12                        6
our reputation
                                 Image: http://egotvonline.com/2012/09/24/25-hilarious-photos-of-wet-angry-cats/angry-wet-cat-2/

Monday, October 29, 12                                                                                                             7
Imagine a person that you loved working with....




Monday, October 29, 12                                                      8
Imagine a person that you loved working with....




Monday, October 29, 12                                                      8
What makes someone
                           truly awesome?



Monday, October 29, 12                        9
be awesome
                                      image: http://static.someecards.com/someecards/usercards/1348025241203_1851084.png

Monday, October 29, 12                                                                                                 10
bring happiness




                                           Image: https://twitter.com/positivejeevan



Monday, October 29, 12                                                                 11
play like a team




                                            image: http://farm3.static.flickr.com
Monday, October 29, 12                                                              12
Can’t you just build it?



Monday, October 29, 12                              13
creating, not building




                                                  Image: http://stagindisguise.blogspot.com/2011/12/if-ikea-did-stonehenge.html

Monday, October 29, 12                                                                                                     14
involve us early




                                            Image: http://blessedtimothy.blogspot.com/2011_11_01_archive.html
Monday, October 29, 12                                                                                          15
Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side




                                                                                                                         solicit our ideas




Monday, October 29, 12                                                                                                                       16
collaborate,
                         don’t dictate



Monday, October 29, 12                   17
They always say no.



Monday, October 29, 12                         18
verify understanding




                                 Image: http://www.itsnotbadatall.com/funny_pictures/html/Co-pilot_Checklist.html


Monday, October 29, 12                                                                                              19
bring clarity
                                         Image: http://members.iinet.net.au/~laurifol/blog/quokka/20091119-hedge-maze.jpg

Monday, October 29, 12                                                                                                      20
ask why 5 ways




                                          Image: http://www.froggypwns.com/coppermine/displayimage.php?album=3&pos=1094

Monday, October 29, 12                                                                                               21
di≠erent frames of reference
                                                 Image: http://math1sfun.wordpress.com/2011/06/24/rational-and-irrational-numbers/
Monday, October 29, 12                                                                                                               22
Everything is obvious,
                         when you know the answer.



Monday, October 29, 12                               23
image: http://cdn.twentytwowords.com/wp-content/uploads/On-a-boat-or-an-adventure.jpg




                         reframe




Monday, October 29, 12                                                                                                 24
Seek resolution based on
                         their interests and goals,
                            not their position.


Monday, October 29, 12                                25
Image: http://www.dailykos.com/story/2011/09/25/1019935/-GUS-Sunday-Morning-Cartoons-The-Far-Side




        come up with options




Monday, October 29, 12                                                                                                        26
create solutions



Image: http://imgur.com/gallery/OYYcw

Monday, October 29, 12                      27
Mutual understanding makes
                           any relationship better.



Monday, October 29, 12                                28
Can’t you get started before
                            the design is finished?



Monday, October 29, 12                                  29
specifics matter




                                           Image: http://www.wall321.com/Abstract/3D/batman_blue_dc_comics_blueprints_batmobile_3d_1920x1200_wallpaper_37571

Monday, October 29, 12                                                                                                                                  30
limited resources


                         scope            time




                                 budget
Monday, October 29, 12                           31
limited resources
                                 completeness


                         speed                  quality



                                  simplicity              source: http://kief.com/quality-simplicity-sweet.html

Monday, October 29, 12                                                                                     32
limited resources
                                          completeness
                          over-engineering                fairies & unicorns

                         speed                                    quality

                                 agile?                      cowboys

                                             simplicity                        source: http://kief.com/quality-simplicity-sweet.html

Monday, October 29, 12                                                                                                          32
limited resources
                                          completeness
                          over-engineering                fairies & unicorns

                         speed                                    quality

                                 agile?                      cowboys

                                             simplicity                        source: http://kief.com/quality-simplicity-sweet.html

Monday, October 29, 12                                                                                                          32
Programming is our craft




                                                    Image: http://fun4pic.com/how-to-repair.html

Monday, October 29, 12                                                                             33
more than just building...
                         Image:http://bayourenaissanceman.blogspot.com/2012/09/mixed-messages.html

Monday, October 29, 12                                                                                                            34
Image:http://funny-pictures-blog.com/wp-content/uploads/2012/09/Weekends_1.jpg




                         On Friday: “Can I see it on Monday?”




Monday, October 29, 12                                                                                                        35
give us a purpose




                                             Image: http://www.epiclol.com/wiley-coyote-teams-up-with-sonic-the-hedgehog/

Monday, October 29, 12                                                                                                      36
Just add more engineers
                                         Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2
Monday, October 29, 12                                                                                                      37
understand our process
                            Image: http://hyalineprosaic.blogspot.com/2011/06/first-things-first-writing-and-editing.html




Monday, October 29, 12                                                                                                      38
“____ says it should take 1-2 days”




                                               Image: http://www.rottenecards.com/card/46172/no-matter-how-well----you-rat




Monday, October 29, 12                                                                                                       39
estimates are evil
                                              Image: http://jezebel.com/5517745/little-person-big-world

Monday, October 29, 12                                                                                    40
egos get in our way




                                 Image: http://www.someecards.com/usercards/viewcard/MjAxMi1mNTZmOWJlYWI0NTFkMGI2



Monday, October 29, 12                                                                                              41
Let’s just slip the date.




Monday, October 29, 12                               42
When was the last time you had
                             a truly enormous breakthrough or
                         achieved one of those big audacious goals?



Monday, October 29, 12                                                43
show progress




                   Image: http://static.themetapicture.com/media/funny-Jay-Z-99-problems-joke.jpg
Monday, October 29, 12                                                                              44
Image: http://veryfunnypics.eu/2012/10/05/a-good-reason-to-read-magazines/

Monday, October 29, 12                                                                           45
we don’t know what you do.....




                                                   Image: http://tl.bestpicturesof.com/no%20accountability

Monday, October 29, 12                                                                                       46
?
                             image: http://www.signsfunny.com/wp-content/uploads/2009/10/some-questions.jpg
Monday, October 29, 12                                                                                  47
trust




                                 image: videogames.membase.com
Monday, October 29, 12                                       48
trust as a graph




Monday, October 29, 12                      49
trust as a graph




Monday, October 29, 12                      49
champion yourself




                                       Image: http://forum.thefreedictionary.com/postst5072_Who-is-your--fictitious--Alter-ego-.aspx

Monday, October 29, 12                                                                                                                 50
use the same tools




                                   image: http://www.imgbase.info/images/safe-wallpapers/miscellaneous/funny/15007_funny_lego_stormtrooper_lego_strormtroopers.jpg

Monday, October 29, 12                                                                                                                                               51
I can’t get answers my questions.



Monday, October 29, 12                                       52
I don’t understand the answers.



Monday, October 29, 12                                     53
Image: http://lolimage.com/8382_I+Mustache+(Must+Ask)+-+You+A+Question/

Monday, October 29, 12                                                                         54
You have the
                         right to know.



Monday, October 29, 12                    55
speak our language




                                        Image: http://chinadailyshow.com/tag/english-teacher/
Monday, October 29, 12                                                                          56
round out your skills




          Image: http://mywampa.blogspot.com/2011/02/im-luke-skywalker-im-here-to-rescue-you.html

Monday, October 29, 12                                                                                                      57
find a tech mentor
                                             Image: http://muppet.wikia.com/wiki/Professor_Grover




Monday, October 29, 12                                                                              58
4 keys to getting help
                          from a technologist



Monday, October 29, 12                            59
#1 pay attention to timing




                                           Image: http://pinterest.com/pin/52284045643963526/

Monday, October 29, 12                                                                          60
context switching is costly




                                                       Image: hhttp://cdn.motinetwork.net/societiesmirror.com/image/funny-pictures/1205/-funny-pictures-1337403383.jpg

Monday, October 29, 12                                                                                                                                                   61
#2 share context




                                            Image: http://pigroll.com/img/we_dont_have_time_to_explain.jpg

Monday, October 29, 12                                                                                       62
#3 seek understanding




                                                 Image: http://www.brick-building-ideas.com/star-wars-legos.html


Monday, October 29, 12                                                                                             63
#4 express gratitude
                                                Image: http://funnysigns.atspace.com/s0010.html

Monday, October 29, 12                                                                       64
Can you build this feature for me?




                                             Image: http://fun-gallery.com/funny-pics/animals/adorable-begging-cat-3697/



Monday, October 29, 12                                                                                                     65
make a connection
                                     image: http://ohinternet.com/File:PrettyCoolGuy.png#file
Monday, October 29, 12                                                                          66
3 keys to making us
                            feel important



Monday, October 29, 12                         67
#1 be present




                                   image: http://stuffistolefromtheinternet.com/wp-content/uploads/2011/03/stupid-line-piece-640x468.jpg
Monday, October 29, 12                                                                                                                    68
#2 ask questions



Monday, October 29, 12                      69
#3 don’t interrupt




                                              image: http://failblog.files.wordpress.com


Monday, October 29, 12                                                                    70
Exercise - Coworkers




Monday, October 29, 12                          71
#1 Make a list of the people with whom
                            you have the best relationships



Monday, October 29, 12                                            72
#2 Make a list of the most
                         important people on your team



Monday, October 29, 12                                   73
How can you improve your relationships on the team?
                           How will that impact your work and happiness?



Monday, October 29, 12                                                         74
build relationships




                                               image: http://media-cache-ec2.pinterest.com/upload/151574343679105023_cKTsfJc2.jpg

Monday, October 29, 12                                                                                                              75
The engineer(s) on my team don’t like me.



Monday, October 29, 12                                               76
the halo e≠ect




Monday, October 29, 12                    77
di≠erent styles
                         Image: http://www.andrewcura.info/wp-content/uploads/2012/10/Accommodate-Different-Styles-And-Your-Age.jpg

Monday, October 29, 12                                                                                                                                  78
results
                              vs.
                         relationships


Monday, October 29, 12                   79
don’t take it personally




               Image: http://www.thebinghamdiaries.com/2011/01/i-gave-up-facebook.html

Monday, October 29, 12                                                                                              80
rebuild burned bridges




 Image: http://s872.photobucket.com/albums/ab281/crooked_ferret/posters/?action=view&current=hindsight.jpg&sort=ascending

Monday, October 29, 12                                                                                                      81
the key to relationships




Monday, October 29, 12                              82
find common ground




                                    Image: http://anth0nyc.xanga.com/photos/f3463274888585/


Monday, October 29, 12                                                                        83
focus on the future
                                               Image: http://www.remodelaholic.com/tag/journaling/page/4/

Monday, October 29, 12                                                                                      84
Reciprocity is our
                          social currency


Monday, October 29, 12                        85
Image: http://www.marshmedia.info/wp-content/uploads/2011/12/benjamin-franklin-effect-blog.jpg

Monday, October 29, 12                                                                                               86
don’t give up




                                    Image: http://www.docscornerblog.com/wp-content/uploads/2012/01/baby-weight-lifter.jpg



Monday, October 29, 12                                                                                                       87
in summary



Monday, October 29, 12                88
Monday, October 29, 12   89
image:http://serialthriller.com/post/21557323103/the-wisest-mind
Monday, October 29, 12                                                                 90
one united team




                                           image: http://oldloft.com/wp-content/themes/oldloft/images/team.png

Monday, October 29, 12                                                                                     91
Image: http://narwhaler.com/superman-batman-alignment-6Fdosm

Monday, October 29, 12                                                                  92
build relationships

                                image: http://lolzombie.com/4816/r2d2-hot-tub-fine-appliances/

Monday, October 29, 12                                                                           93
Image: http://www.kwout.me/wp-content/uploads/2011/10/11.jpg

Monday, October 29, 12                                                                  94
It’s just a few lines of code.
                                Image:hhttp://upload.wikimedia.org/wikipedia/commons/9/98/Never_underestimate_or_overestimate.svg
Monday, October 29, 12                                                                                                              95
Thank you!
                           http://katemats.com
                               @katemats




Monday, October 29, 12                           96

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Engineer Whispering - the secrets of working with technologists