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The Ins and Outs of Getting an
          e-Learning Initiative Started in
          Higher Education



                             College of Arts and Architecture
                            The Pennsylvania State University

Friday, February 27, 2009
Who we are......
                                                                                                Mission
                                    Architecture


                                                                                       To work with the disciplines
             Visual Arts                                     Art History

                                                                                      represented in the College of
                                                                                         Arts and Architecture to
                                    E-Learning

                                                                                     become a leader in e-learning
                                     Institute

        Theater                                                   Integrative Arts

                                                                                     and instructional technology in
                                                                                           the Arts and Design
                                                   Landscape
                            Music
                                                   Architecture




Friday, February 27, 2009
e-Learning Institute Goals

                 Support the design and development of
         
                 e-Learning courses within the College.

                 Simulate research in the digital arts and
         
                 design as they relate to e-learning and
                 instructional technology.


Friday, February 27, 2009
University’s Charge to the
          College of Arts and Architecture
                Serving General Arts Credits to Students
                (Every Student Must Take two to graduate)



                Demand is Greater than 14,000 +
                enrollments Annually
                (New freshmen 7,000+ at UP, 7,000+ at Campuses)



Friday, February 27, 2009
Three Delivery Approaches
   • Face-to-Face
          (no face-time reduced)


   • Technology enhanced
          (minimal face-time reduced)


   • Blended
          (significant face-time reduced)


   • Online
          (no face-time)


                                            % of face-time reduction
Friday, February 27, 2009
Current Online Status

          24 online courses producing 7,990 Enrollments --
          45% (16,903) of all UP GA Enrollments

          5 of 7 Academic Units have at least one online
          course

          2 blended courses

          11 delivered through ELMS

Friday, February 27, 2009
Plan For Growth
        Provide at least one online course for each discipline

        Shift Strategically toward Programmatic Development
         •
 1 Digital Arts Certificate (9 courses, 5 new)
         •
 1 MPS in Art Education (5 courses, 1 new)

        13 new online courses, 1 blended planed for
        development in next two years

        2 planned for revision

Friday, February 27, 2009
Need             Goal         Model

           Increase
           Revenue
                              Reliability
                                             People
       Reduce
    Curricular Drift
                             Scalability
          Improve                            Process
       Efficiency of          Reusability
        Instruction
                                             Platform
          Increase          Sustainability
         Enrollment
          Capacity

Friday, February 27, 2009
People

Friday, February 27, 2009
People: Driving Philosophy
          The creative design process is only as strong as the
          team that has been assembled




Friday, February 27, 2009
Core ID&D Team

                                                      Director




                                                                               Instructional   Instructional
         Curriculum         Program                Sr. Instructional
                                                                                Multimedia      Technology
          Planner           Manager                    Designer
                                                                                 Specialist      Specialist




                                      e-Learning
                                                                   Instructional
                                       Support
                                                                     Designer
                                      Specialist




Friday, February 27, 2009
Rotating Team Members


                                      Faculty
                            College
                                                Dept. Head
                            Admin.




                                      Core
                                      Team



Friday, February 27, 2009
Process
                               •




Friday, February 27, 2009
Process: Driving Philosophy
          A well defined process provides a mechanism for
          effectively communicating and coordinating team
          activities resulting in the development of high quality
          courses




Friday, February 27, 2009
e-Learning Institute ID&D
          Process
               Process Phases

               Phase 1
               design specification
               Creation of a course design specification document outlining
               course delivery expectations.

               Phase 2
               instructional design
               Creation of an instructional design document detailing the
               course pedagogical structure.

               Phase 3
               Prototype development
               Design and development of a fully functional sample lesson.

               Phase 4
               Production
               Creation of the course based on the prototype and the
               instructional design document.

               Phase 5
               Quality Assurance review
               Review of the course to ensure it meets specific design,
               development, and delivery quality standards.




Friday, February 27, 2009
Setting Expectations With
          The ID&D Process

                            Phase 1       Phase 2     Phase 3       Phase 4      Phase 5        Total
                              (5%)         (15%)       (20%)         (50%)        (10%)         (100%)


               12 Month     3 (weeks)     8 (weeks)   10 (weeks)    26 (weeks)   5 (weeks)     52 (weeks)


               9 Month      2 (weeks)     6 (weeks)   7.5 (weeks)   20 (weeks)   3.5 (weeks)   39 (weeks)


               6 Month      1.5 (weeks)   4 (weeks)   5 (weeks)     13 (weeks)   2.5 (weeks)   26 (weeks)




Friday, February 27, 2009
Platform

Friday, February 27, 2009
Platform: Driving Philosophy
          Empower faculty and designers by providing a stable,
          reliable, scalable, easy to use technical infrastructure
          ultimately improving the course design and delivery
          process




Friday, February 27, 2009
Evolution of Needs
                                     Creation of Course Content
                                        Static       ID Reliance


                            Year 1
                            Year 2
                            Year 3
                            Year 4
                            Year 5
                                       Dynamic      Independence



Friday, February 27, 2009
What Were We Seeking?

               ✤ Digital    E-Learning Content Management System
               ✤ System     used to develop, deploy and share course
                    materials using open source technologies
               ✤ Features    designed by instructional designers to
                    support the ID&D process




Friday, February 27, 2009
Keys to Success

               Keep content separate for design
          ✤

               Each course offering should be able have its unique look
          ✤
               and feel
               Instructional elements should be sharable
          ✤

               Faculty need to be able to edit their own materials
          ✤

               Project communication must facilitated by system
          ✤




Friday, February 27, 2009
ELMS (e-Learning
          Management System)


                             +               +             +

                     PHP &       Community         ELI         Custom
                     MySQL        Modules        Modules       Themes




Friday, February 27, 2009
Key Features of ELMS
            Drag-and-Drop items between resources
       ✤
            and course structure
            Add new course pages with a few clicks
       ✤

            One standard interface for all content
       ✤
            creation, design and content organization
            Context menus relative to what content
       ✤
            you are editing / creating
            Course navigation determined by outline
       ✤

            WYSIWYG content editor
       ✤

            User management / Angel Integration
       ✤




Friday, February 27, 2009
ELMS Technical Structure




Friday, February 27, 2009
ELMS Structural Overview




Friday, February 27, 2009
What Does it Take to Get
          Started with ELMS
         ✤ System

                  PHP, mySQL, Drupal 6.x installed, Custom Drupal Modules
              


         ✤ End              Users
                  Web browser capable of handling JavaScript
              


         ✤ HR           Resource Recommendation
                  Programmer familiar with Drupal and PH
              


                  Graphic Designer on staff with CSS expertise
              


                  IT support with knowledge of Drupal installations
              


Friday, February 27, 2009
Friday, February 27, 2009
Establish Yourself Through
          Strategic Planning
                            Environmental Scan
                            Policies
                            Design and Delivery Approach
                            Structural Approach
                            Enrollment Scale
                            HR Growth
                            Incentives
Friday, February 27, 2009
Environmental Scan
      Develop an e-Learning Strategy that Fits Your Culture and
      Mission




Friday, February 27, 2009
e-Learning Delivery Options

                                World Campus
                            (External to University)

                                  e-
                               Learning
                              Cooperative
                            (24 Campuses)
                              UP



Friday, February 27, 2009
Potential Online Enrollments
          Spring 2009


                                                                    Enrollment
                                                                     Potential


                                                          UP          4535


                                                     World Campus      615

                                                      e-Learning
                                                                       390
                                                      Cooperative

                                                         Total        5540
                            UP
                            World Campus
                            e-Learning Cooperative

Friday, February 27, 2009
Revenue Potential
          Per 100 Students




Friday, February 27, 2009
Identifying an Online Balance
          Spring 2009

         5,000                                      $600,000
                                                                         $563,795
                            4,535
         3,750                                      $450,000


         2,500                                      $300,000


         1,250                                      $150,000

                                                                    $76,050
                                             615
                                     390
                 0                                       $0
                             UP     e-Coop    WC               UP   e-Coop    WC
                                                               Revenue Potential
                             Enrollment Potential

Friday, February 27, 2009
Policies
          Help Set Expectations by Establishing Policies and
          Procedures to Support Effort




Friday, February 27, 2009
Protecting Yourself with
          Policies
                Protect Intellectual Property
          ✤

                      MOU and Courseware Copyright Agreement
                •

                Deal with Copyright
          ✤

                      TEACH Act vs. Fair Use
                •

                Plan for Continuous Quality Improvement (e-LCQUI)
          ✤




Friday, February 27, 2009
Design and Delivery Approach
      Develop an Instructional Design and Development Approach
      that Fits Your Culture




Friday, February 27, 2009
Risks and Challenges With
          Traditional Approaches
                            LMS/CMS’s Change
                  ✤

                            Outages -- Planned and Unplanned
                  ✤

                            Creative Design Limitations
                  ✤

                            Limited Sharability of Content
                  ✤

                            Limited Media Integration
                  ✤




Friday, February 27, 2009
Course Content         Course Communication




                            OR




Friday, February 27, 2009
Course Interface                  Faculty Content




                            Published Content
Friday, February 27, 2009
Interface Design Standards

Friday, February 27, 2009
Structural Approach
          Create a Structural Approach That Will Help You
          Communicate Course Development Expectations




Friday, February 27, 2009
Courses are a series of
                                  instructional sequences


                      Units
                      Weeks
                      Lessons
                      Modules
                      etc......




Friday, February 27, 2009
An instructional sequences is a
                                    series of pages

                     1        2      3       4      5




                                  Lesson
Friday, February 27, 2009
A page is the lowest level
                            learning object in a course




                               Page
Friday, February 27, 2009
A page can be categorized as


                                                      Landing Page
                 Content
                                                       Directional



                                 Page
            Assignment
                                                        Course
                                                       Orientation
                Syllabus
                                                     List of Readings



Friday, February 27, 2009
Pages are constructed by
                            integrating instructional elements


                                     Content


                                                   Poll
                                                    Submit




                                           Lists



Friday, February 27, 2009
Enrollment Scale
         Identifying a plan for scaling enrollments will pay dividends
         in the future




Friday, February 27, 2009
Underlying Assumption
                              1 Instructor/TA:100 Students

                                                                                    Add Sections
                                                                   Add TAs to
                               Add Sections      Add Sections                       with TAs and a
                                                                Increase Section
                              with Instructors     with TAs                        Master Instructor
                                                                      Size

                                    ++
 Instructor



                                                                                    +++
   TAs or
                                                     ++              ++
   Adjunct

 Students

                                                                                   100 100 100
                        100   100 100 100        100 100 100         300
                                                                                         300
                                    300              300



Friday, February 27, 2009
HR Growth
          Develop a Model for Determining Future Human
          Resources Needs




Friday, February 27, 2009
ID Resource Justification Model
                                                             Working Assumptions


                            ID&D Task     % of Time Allocation   Hours Spent Per Week


                 Course Development               30                     12


                               Pilot              15                      6


                            Maintenance            5                      2


                               Total              50                     20




Friday, February 27, 2009
ID Resource Justification Model
          by Course Load


                                *




                                          Course Maintenance
                            *             PIlot Offerings
                                          New Course Development




                                    * Represents the need
                                    for a New ID

Friday, February 27, 2009
ID Resource Justification Model
                                                            by Hours Spent Weekly



                                                           114
                                                     106
                                                98
                                           90
                                      78
                                                                     Course Maintenance
                                                                     PIlot Offerings
                                                                     New Course Development
                                 46


                            16




Friday, February 27, 2009
Incentives
          Determine What is Motivating the Faculty and
          Administration and Develop Appropriate Incentives




Friday, February 27, 2009
What are Peoples Incentives
          for Undertaking e-Learning
          ✤ What            is the motivation for there interest
                      revenue
                •

                      build in efficiencies
                •

          ✤ What            are the incentives to undertake
                      financial
                •

                      freeing up time
                •

Friday, February 27, 2009
E-Learning Faculty Fellowships

                 Engage and support faculty in the collaborative
         ✤
                 development scholarly materials
                 Can take any of three forms
         ✤

                  1. Create e-Learning courseware or programmatic e-
                     Learning offerings
                  2. Help revise existing e-Learning courseware
                  3. Investigate how teaching and learning can be
                     improved through the use of technology


Friday, February 27, 2009

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Getting Started with e-Learning Initiatives in Higher Ed

  • 1. The Ins and Outs of Getting an e-Learning Initiative Started in Higher Education College of Arts and Architecture The Pennsylvania State University Friday, February 27, 2009
  • 2. Who we are...... Mission Architecture To work with the disciplines Visual Arts Art History represented in the College of Arts and Architecture to E-Learning become a leader in e-learning Institute Theater Integrative Arts and instructional technology in the Arts and Design Landscape Music Architecture Friday, February 27, 2009
  • 3. e-Learning Institute Goals Support the design and development of  e-Learning courses within the College. Simulate research in the digital arts and  design as they relate to e-learning and instructional technology. Friday, February 27, 2009
  • 4. University’s Charge to the College of Arts and Architecture Serving General Arts Credits to Students (Every Student Must Take two to graduate) Demand is Greater than 14,000 + enrollments Annually (New freshmen 7,000+ at UP, 7,000+ at Campuses) Friday, February 27, 2009
  • 5. Three Delivery Approaches • Face-to-Face (no face-time reduced) • Technology enhanced (minimal face-time reduced) • Blended (significant face-time reduced) • Online (no face-time) % of face-time reduction Friday, February 27, 2009
  • 6. Current Online Status 24 online courses producing 7,990 Enrollments -- 45% (16,903) of all UP GA Enrollments 5 of 7 Academic Units have at least one online course 2 blended courses 11 delivered through ELMS Friday, February 27, 2009
  • 7. Plan For Growth Provide at least one online course for each discipline Shift Strategically toward Programmatic Development • 1 Digital Arts Certificate (9 courses, 5 new) • 1 MPS in Art Education (5 courses, 1 new) 13 new online courses, 1 blended planed for development in next two years 2 planned for revision Friday, February 27, 2009
  • 8. Need Goal Model Increase Revenue Reliability People Reduce Curricular Drift Scalability Improve Process Efficiency of Reusability Instruction Platform Increase Sustainability Enrollment Capacity Friday, February 27, 2009
  • 10. People: Driving Philosophy The creative design process is only as strong as the team that has been assembled Friday, February 27, 2009
  • 11. Core ID&D Team Director Instructional Instructional Curriculum Program Sr. Instructional Multimedia Technology Planner Manager Designer Specialist Specialist e-Learning Instructional Support Designer Specialist Friday, February 27, 2009
  • 12. Rotating Team Members Faculty College Dept. Head Admin. Core Team Friday, February 27, 2009
  • 13. Process • Friday, February 27, 2009
  • 14. Process: Driving Philosophy A well defined process provides a mechanism for effectively communicating and coordinating team activities resulting in the development of high quality courses Friday, February 27, 2009
  • 15. e-Learning Institute ID&D Process Process Phases Phase 1 design specification Creation of a course design specification document outlining course delivery expectations. Phase 2 instructional design Creation of an instructional design document detailing the course pedagogical structure. Phase 3 Prototype development Design and development of a fully functional sample lesson. Phase 4 Production Creation of the course based on the prototype and the instructional design document. Phase 5 Quality Assurance review Review of the course to ensure it meets specific design, development, and delivery quality standards. Friday, February 27, 2009
  • 16. Setting Expectations With The ID&D Process Phase 1 Phase 2 Phase 3 Phase 4 Phase 5 Total (5%) (15%) (20%) (50%) (10%) (100%) 12 Month 3 (weeks) 8 (weeks) 10 (weeks) 26 (weeks) 5 (weeks) 52 (weeks) 9 Month 2 (weeks) 6 (weeks) 7.5 (weeks) 20 (weeks) 3.5 (weeks) 39 (weeks) 6 Month 1.5 (weeks) 4 (weeks) 5 (weeks) 13 (weeks) 2.5 (weeks) 26 (weeks) Friday, February 27, 2009
  • 18. Platform: Driving Philosophy Empower faculty and designers by providing a stable, reliable, scalable, easy to use technical infrastructure ultimately improving the course design and delivery process Friday, February 27, 2009
  • 19. Evolution of Needs Creation of Course Content Static ID Reliance Year 1 Year 2 Year 3 Year 4 Year 5 Dynamic Independence Friday, February 27, 2009
  • 20. What Were We Seeking? ✤ Digital E-Learning Content Management System ✤ System used to develop, deploy and share course materials using open source technologies ✤ Features designed by instructional designers to support the ID&D process Friday, February 27, 2009
  • 21. Keys to Success Keep content separate for design ✤ Each course offering should be able have its unique look ✤ and feel Instructional elements should be sharable ✤ Faculty need to be able to edit their own materials ✤ Project communication must facilitated by system ✤ Friday, February 27, 2009
  • 22. ELMS (e-Learning Management System) + + + PHP & Community ELI Custom MySQL Modules Modules Themes Friday, February 27, 2009
  • 23. Key Features of ELMS Drag-and-Drop items between resources ✤ and course structure Add new course pages with a few clicks ✤ One standard interface for all content ✤ creation, design and content organization Context menus relative to what content ✤ you are editing / creating Course navigation determined by outline ✤ WYSIWYG content editor ✤ User management / Angel Integration ✤ Friday, February 27, 2009
  • 24. ELMS Technical Structure Friday, February 27, 2009
  • 25. ELMS Structural Overview Friday, February 27, 2009
  • 26. What Does it Take to Get Started with ELMS ✤ System PHP, mySQL, Drupal 6.x installed, Custom Drupal Modules  ✤ End Users Web browser capable of handling JavaScript  ✤ HR Resource Recommendation Programmer familiar with Drupal and PH  Graphic Designer on staff with CSS expertise  IT support with knowledge of Drupal installations  Friday, February 27, 2009
  • 28. Establish Yourself Through Strategic Planning Environmental Scan Policies Design and Delivery Approach Structural Approach Enrollment Scale HR Growth Incentives Friday, February 27, 2009
  • 29. Environmental Scan Develop an e-Learning Strategy that Fits Your Culture and Mission Friday, February 27, 2009
  • 30. e-Learning Delivery Options World Campus (External to University) e- Learning Cooperative (24 Campuses) UP Friday, February 27, 2009
  • 31. Potential Online Enrollments Spring 2009 Enrollment Potential UP 4535 World Campus 615 e-Learning 390 Cooperative Total 5540 UP World Campus e-Learning Cooperative Friday, February 27, 2009
  • 32. Revenue Potential Per 100 Students Friday, February 27, 2009
  • 33. Identifying an Online Balance Spring 2009 5,000 $600,000 $563,795 4,535 3,750 $450,000 2,500 $300,000 1,250 $150,000 $76,050 615 390 0 $0 UP e-Coop WC UP e-Coop WC Revenue Potential Enrollment Potential Friday, February 27, 2009
  • 34. Policies Help Set Expectations by Establishing Policies and Procedures to Support Effort Friday, February 27, 2009
  • 35. Protecting Yourself with Policies Protect Intellectual Property ✤ MOU and Courseware Copyright Agreement • Deal with Copyright ✤ TEACH Act vs. Fair Use • Plan for Continuous Quality Improvement (e-LCQUI) ✤ Friday, February 27, 2009
  • 36. Design and Delivery Approach Develop an Instructional Design and Development Approach that Fits Your Culture Friday, February 27, 2009
  • 37. Risks and Challenges With Traditional Approaches LMS/CMS’s Change ✤ Outages -- Planned and Unplanned ✤ Creative Design Limitations ✤ Limited Sharability of Content ✤ Limited Media Integration ✤ Friday, February 27, 2009
  • 38. Course Content Course Communication OR Friday, February 27, 2009
  • 39. Course Interface Faculty Content Published Content Friday, February 27, 2009
  • 41. Structural Approach Create a Structural Approach That Will Help You Communicate Course Development Expectations Friday, February 27, 2009
  • 42. Courses are a series of instructional sequences Units Weeks Lessons Modules etc...... Friday, February 27, 2009
  • 43. An instructional sequences is a series of pages 1 2 3 4 5 Lesson Friday, February 27, 2009
  • 44. A page is the lowest level learning object in a course Page Friday, February 27, 2009
  • 45. A page can be categorized as Landing Page Content Directional Page Assignment Course Orientation Syllabus List of Readings Friday, February 27, 2009
  • 46. Pages are constructed by integrating instructional elements Content Poll Submit Lists Friday, February 27, 2009
  • 47. Enrollment Scale Identifying a plan for scaling enrollments will pay dividends in the future Friday, February 27, 2009
  • 48. Underlying Assumption 1 Instructor/TA:100 Students Add Sections Add TAs to Add Sections Add Sections with TAs and a Increase Section with Instructors with TAs Master Instructor Size ++ Instructor +++ TAs or ++ ++ Adjunct Students 100 100 100 100 100 100 100 100 100 100 300 300 300 300 Friday, February 27, 2009
  • 49. HR Growth Develop a Model for Determining Future Human Resources Needs Friday, February 27, 2009
  • 50. ID Resource Justification Model Working Assumptions ID&D Task % of Time Allocation Hours Spent Per Week Course Development 30 12 Pilot 15 6 Maintenance 5 2 Total 50 20 Friday, February 27, 2009
  • 51. ID Resource Justification Model by Course Load * Course Maintenance * PIlot Offerings New Course Development * Represents the need for a New ID Friday, February 27, 2009
  • 52. ID Resource Justification Model by Hours Spent Weekly 114 106 98 90 78 Course Maintenance PIlot Offerings New Course Development 46 16 Friday, February 27, 2009
  • 53. Incentives Determine What is Motivating the Faculty and Administration and Develop Appropriate Incentives Friday, February 27, 2009
  • 54. What are Peoples Incentives for Undertaking e-Learning ✤ What is the motivation for there interest revenue • build in efficiencies • ✤ What are the incentives to undertake financial • freeing up time • Friday, February 27, 2009
  • 55. E-Learning Faculty Fellowships Engage and support faculty in the collaborative ✤ development scholarly materials Can take any of three forms ✤ 1. Create e-Learning courseware or programmatic e- Learning offerings 2. Help revise existing e-Learning courseware 3. Investigate how teaching and learning can be improved through the use of technology Friday, February 27, 2009