SlideShare una empresa de Scribd logo
1 de 52
Prepared by: Dan Rose
Is this good Direct Marketing?
We’ll build an ecommerce site!
Direct Marketing….effective?
Straight to the point
Prepared by: Dan Rose
Who are we? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Clients
What is Direct Marketing? ,[object Object],[object Object],[object Object],[object Object]
Why Direct Marketing? ,[object Object],[object Object],[object Object],[object Object],[object Object]
General Advertising and Direct Marketing  A Simple Comparison ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Advertising Direct Marketing
Emarketing done right ,[object Object],[object Object],[object Object],Yesterday: Today: Marketer Customer Customer Marketer
Fundamental Marketing shift ,[object Object],[object Object]
Direct Marketing – What has the biggest impact on lift?  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
List/Target Selection Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Behind the Scenes of E-Direct Marketing ,[object Object],[object Object],[object Object],Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Campaign   Objectives
Market Competitive Analysis - ‘the right benefits ” True Capabilities   Analysis - ‘the right context” Customer Analysis -  ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
[object Object],[object Object],[object Object],[object Object],[object Object],Customer Analysis -  “the right behavior”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],True Capabilities   Analysis - ‘the right context”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Market Competitive Analysis - ‘the right benefits”
Market Competitive Analysis - ‘the right benefits ” True Capabilities   Analysis - ‘the right context” Customer Analysis -  ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
[object Object],[object Object],[object Object],[object Object],Datamining & Profiling - ‘the right information”
List development is tricky
[object Object],[object Object],[object Object],[object Object],Segmenting & Targeting - ‘the right market”
Segmentation > Relevant Content Dependant Customer segment Age? Household breadwinner? Employed? Children at home? Independent adult New family Established family Mature family No Yes <34 >35 No Yes No Yes No Yes No Yes No Yes No Yes No Yes
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Positioning & Differentiating - ‘the right strategy”
Market Competitive Analysis - ‘the right benefits ” True Capabilities   Analysis - ‘the right context” Customer Analysis -  ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
[object Object],[object Object],[object Object],[object Object],Unique Selling Proposition - ‘the right offer”
[object Object],[object Object],[object Object],[object Object],Creative Marketing Communications -‘the right message”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Direct Marketing Channels –The Key Link
Market Competitive Analysis - ‘the right benefits ” True Capabilities   Analysis - ‘the right context” Customer Analysis -  ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Fulfillment & Service - ‘the right satisfaction”
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Measurement & Assessment - ‘the right performance”
[object Object],[object Object],[object Object],Real-time Reporting and Adaptation
Test and adjust….don’t give up
[object Object],[object Object],[object Object],[object Object],Adaptation and Innovation - ‘the right change”
Bonus Slides – Tactical Suggestions ,[object Object],[object Object]
The true Oracle
Wrong content files
Interact and Customize: Run One-to-one Mass Personalization ,[object Object],[object Object],[object Object],… by the thousands
Step 1 Link to  One Form
Step 2 Manage  Campaign
Step 3 Launch Campaign
Full Circle Track  Results
Dynamic Email content ,[object Object],[object Object],[object Object],[object Object]
[object Object]
ATOM
[object Object]
A Fail Safe Campaign “Take a brownie break” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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The mergence of Marketing and eMarketing - Dan Rose

  • 2. Is this good Direct Marketing?
  • 3. We’ll build an ecommerce site!
  • 7.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17. Market Competitive Analysis - ‘the right benefits ” True Capabilities Analysis - ‘the right context” Customer Analysis - ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
  • 18.
  • 19.
  • 20.
  • 21. Market Competitive Analysis - ‘the right benefits ” True Capabilities Analysis - ‘the right context” Customer Analysis - ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
  • 22.
  • 24.
  • 25. Segmentation > Relevant Content Dependant Customer segment Age? Household breadwinner? Employed? Children at home? Independent adult New family Established family Mature family No Yes <34 >35 No Yes No Yes No Yes No Yes No Yes No Yes No Yes
  • 26.
  • 27. Market Competitive Analysis - ‘the right benefits ” True Capabilities Analysis - ‘the right context” Customer Analysis - ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
  • 28.
  • 29.
  • 30.
  • 31. Market Competitive Analysis - ‘the right benefits ” True Capabilities Analysis - ‘the right context” Customer Analysis - ‘the right behavior” Positioning & Differentiating - ‘the right strategy” Unique Selling Proposition - ‘the right offer” Creative Marketing Communications -‘the right message” Direct Marketing Channels –The Key Link Fulfillment & Service - ‘the right satisfaction” Measurement & Assessment - ‘the right performance” Adaptation and Innovation - ‘the right change” Segmenting & Targeting - ‘the right market” Datamining & Profiling - ‘the right information ” Intelligence/ Research Marketing Database/ Analytical Marketing Strategic/ Creative Marketing Response/ Relationship Marketing Direct Marketing Process
  • 32.
  • 33.
  • 34.
  • 35.
  • 37.
  • 38.
  • 40.
  • 42.
  • 43.
  • 44. Step 1 Link to One Form
  • 45. Step 2 Manage Campaign
  • 46. Step 3 Launch Campaign
  • 47. Full Circle Track Results
  • 48.
  • 49.
  • 50. ATOM
  • 51.
  • 52.